Tango Energy power review

Our verdict: Good service and fixed prices. You’ll enjoy fixed usage rates for the first 12 months of Tango Energy’s power plans.

4.4 ★★★★★ (5 reviews) Write a review
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Plans offered breakdown See plans

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Tango Energy is the retail arm of Pacific Hydro, although it doesn't necessarily have the same renewable record. You can get a Tango power plan if you're a resident of New South Wales or Victoria.

We've written everything there is to know about Tango Energy in our review below, as well as our opinion of its customer service performance.

Get a cost estimate for Tango Energy and apply securely online

Name Product Electricity availability Gas availability Features Customer service rating More details Details
Tango Energy
Tango Energy
NSW, VIC
VIC
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • Solar
  • Monthly billing
  • Credit card fees
More infoView details
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Where is Tango Energy Available?

Tango operates locally out of Geelong, Victoria with a commitment to hiring local staff. They offers tailored plans for residential, business and commercial customers. Though the company used to offer electricity in South Australia, services are now only available in Victoria and New South Wales. If you change your mind after signing up, there is a cooling-off period of 10 business days.

State⚡ Electricity♨️ Gas
NSW
VIC
QLD
TAS
ACT
SA
NT
WA

A quick review of Tango Energy

Pros

  • Electricity plans to Victorian and New South Wales residents, as well as business and commercial plans.
  • Simple plans with fixed rates for the first 12 months.

Cons

  • Low solar feed-in tariffs.

What plans are offered by Tango?

Electric

Electricity

A simple residential electricity plan without any conditional discounts. When you sign up, you'll receive fixed usage and supply rates for the first 12 months, after which they become variable once more.

Comes with fixed rates for the first 12 months and no exit fees, like the Home Select plan. The only major difference between them is that you'll be paying a little bit extra for 100% GreenPower, meaning for every unit of energy you purchase from Tango, they'll purchase a unit from a renewable source.

Solar panel

Does Tango Energy offer solar?

You won't be able to set up a new solar panel system through Tango, but If you already have a solar installation you will be eligible for a solar feed-in tariff of 12c/kWh that you send back into the grid.

Green energy

How green is Tango?

Tango Energy scored a 4.4/10 on the Green Electricity Guide, placing it in the bottom half of Australian retailers. While its emissions are close to zero because it owns almost entirely renewable assets, it offers minimum solar feed-in tariffs and doesn't engage in any energy management or response programs.

Customers who purchase the Tango Blue plan will automatically get 100% certified GreenPower renewable offsets.

Mobile phone

Can I manage my plan from my phone?

Phone management is not explicitly supported by Tango Energy, but you can access basic information about your plan and pay your bills online through their customer portal.

Get a cost estimate

Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:

  • Single rate with a controlled load
  • Time of use
  • Time of use with a controlled load

The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.

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