Tango Energy
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Tango Energy electricity plans and review

Our verdict: Tango Energy may not be as green as its parent company, Pacific Hydro, but it does offer an incentive in the form of fixed rates for 12 months.

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Pros

  • Australia-based customer support
  • Live chat support available online
  • 12-month fixed rates available on some plans

Cons

  • No mobile app for plan management
  • GreenPower can’t be added to every plan

Compare electricity plans from Tango Energy

1 - 2 of 2
Name Plan features Reference price Typical annual cost
Tango Energy - eSelect
Basic Plan Information | (TAN658235MRE1@EME)
Single rate tariff
Reference price
9% less
than reference price
Estimated cost/year (typical usage)
$1,660/year
Go to siteView details
Tango Energy - Home Select
Basic Plan Information | (TAN651529MRE1@EME)
Single rate tariff
Reference price
3% less
than reference price
Estimated cost/year (typical usage)
$1,770/year
View details
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Showing 2 of 2 results
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3911kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 3 of 3
Name Plan features Reference price Typical annual cost
Tango Energy - Value Select
(TAN531832MR@VEC)
Single rate tariffFeed in tariff available
Reference price
35% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,120/year
Go to siteView details
Tango Energy - eSelect
Energy Fact Sheet | (TAN525421MR@VEC)
Single rate tariffFeed in tariff available
Reference price
26% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,270/year
Go to siteView details
Tango Energy - Home Select
Energy Fact Sheet | (TAN518912MR@VEC)
Single rate tariffFeed in tariff available
Reference price
20% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,370/year
View details
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Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the Jemena network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 2 of 2
Name Plan features Reference price Typical annual cost
Tango Energy - eSelect
Basic Plan Information | (TAN658245MRE1@EME)
Single rate tariff
Reference price
1% less
than reference price
Estimated cost/year (typical usage)
$1,950/year
Go to siteView details
Tango Energy - Home Select
Basic Plan Information | (TAN658250MRE1@EME)
Single rate tariff
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$1,960/year
View details
loading
Showing 2 of 2 results
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4613kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 2 of 2
Name Plan features Reference price Typical annual cost
Tango Energy - eSelect
Basic Plan Information | (TAN667776MRE1@EME)
Single rate tariff
Reference price
9% less
than reference price
Estimated cost/year (typical usage)
$2,080/year
Go to siteView details
Tango Energy - Home Select
Basic Plan Information | (TAN667780MRE1@EME)
Single rate tariff
Reference price
3% less
than reference price
Estimated cost/year (typical usage)
$2,220/year
View details
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Showing 2 of 2 results
[partial id="cheap-energy-price-cdr-disclaimer-electricity" network="SA Power Networks"

Compare gas plans from Tango Energy

1 - 3 of 3
Name Plan features Charges Typical annual cost
Tango Energy - Value Select
(TAN532555MR@VEC)
Single rate tariff
Pricing
Supply: 110c/day
Usage: 1.98 - 2.72c/MJ
Estimated cost/year (typical usage)
$1,560/year
Go to siteView details
Tango Energy - eSelect
Energy Fact Sheet | (TAN518872MR@VEC)
Single rate tariff
Pricing
Supply: 110c/day
Usage: 2.53 - 3.44c/MJ
Estimated cost/year (typical usage)
$1,790/year
View details
Tango Energy - Home Select
Energy Fact Sheet | (TAN531812MR@VEC)
Single rate tariff
Pricing
Supply: 115.5c/day
Usage: 2.73 - 3.74c/MJ
Estimated cost/year (typical usage)
$1,980/year
View details
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Showing 3 of 3 results
The annual estimated gas prices are based on a residential customer on the AusNet Services network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

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  • We don't charge extra. Prices shown on Finder are the same as those you get directly from energy providers.

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Tango Energy review: Our verdict

Tango Energy's power plans are up to 25% cheaper than the reference price, but you'll pay a lot more if you want GreenPower with your plan. Prices are lowest in VIC and NSW and highest in SA.

Rather than Tango opting in for GreenPower on a plan by paying an extra usage fee, there's a dedicated GreenPower plan called Tango Blue. This has 100% GreenPower included, but is significantly more expensive than the other plans.

These are some of the features of Tango Energy:

    • 12 months of fixed rates available on some plans
    • Digital live chat support means you can get in touch quickly during support hours

What's the catch?

        • Although Tango is owned by Pacific Hydro, a big renewables generator, it's not necessarily too green itself
        • No mobile app available – you can only manage your plan through the online account portal

Since Tango doesn't have any lock-in contracts, you can always switch to another provider when your 12-month benefit period is up or for any other reason.

Where is Tango Energy available?

Tango Energy is the retail arm of Pacific Hydro Australia and sells electricity plans in NSW, VIC, SA and QLD. You can also get a Tango gas plan in VIC.

Can I bundle gas and electricity with Tango Energy?

If you live in VIC, you'll be able to purchase both your gas and electricity from Tango Energy.

However, you won't get any benefit from bundling beyond the convenience of having both your utilities with a single provider.

solar energy icon

Solar Energy

How much does Tango pay for solar feed-in tariff?

Tango doesn't have specific solar plans but it does offer a feed-in tariff on its electricity plans in VIC.

Good to know

Here's a overview of its feed-in tariffs:

1 - 1 of 1
Name Product Solar feed-in tariff
VIC
4.9 cents per kWh
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green energy icon

Green Energy

How green is Tango Energy?

Green Electricity Guide Rating: 6.49/10

Tango Energy is the retail arm of Pacific Hydro Australia, a huge renewables generator. However, Tango doesn't have any green credentials itself beyond offering certified GreenPower on its energy plans.

The exact cost of 100% GreenPower with Tango Energy isn't clear since it is automatically included in the Tango Blue energy plan. No rate is listed separately.

user

User reviews & customer service

There is no mobile app available from Tango. The only way you can manage your account, adjust billing, change your details and so on is to log onto the online portal.

Tango Energy user review and customer service

For a different perspective, the 2019-2020 market report from the Australian Energy Regulator is a great source. This is how Tango Energy performed relative to other providers:

Tango EnergyMarket AverageMajor provider average
Average call wait time25 seconds53 seconds99 seconds
Calls abandoned before being answered3%9%6%
Complaints (% of total customers)2%2%2%

How can I get in touch with Tango Energy?

If you want to reach out to Tango Energy with a question or concern, you can:

  • Ring up the support team between 8:30am and 7pm AEST weekdays in VIC, NSW and QLD, or from 8am to 6pm AEST in SA.
  • Chat with a customer support agent via live chat on the website between 8:30am and 5:30pm AEST Monday to Friday.
  • Send an email to the support team if you're not as worried about a fast reply.

Good to know: Tango's support team is all local, based in Victoria.

Ready to sign up with Tango Energy?

Now that you've read our review of Tango Energy you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before commiting to a decision.

Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:

  • Single rate with a controlled load
  • Time of use
  • Time of use with a controlled load

The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here..

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