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Powershop Review: Gas and Electricity

Renewables are what fires Powershop's energy supply, with 100% carbon offset on both gas and electricity included in the price.

Nick Broughall
Nick Broughall

Updated

Fact checked
Get a cost estimate for Powershop (October 2020) Compare rates
Breakdown of plans offered See plans

We’re committed to our readers and editorial independence. We don’t compare all products in the market and may receive compensation when we refer you to our partners, but this does not influence our opinions or reviews. Learn more about Finder.

Powershop is Australia's greenest power company and has been for three years in a row. It's 100% carbon neutral and owned by Meridian Energy, Australasia's largest 100% renewable energy generator. Originally only in Victoria, Powershop now provides electricity in New South Wales, Queensland and South Australia as well. Since June 2018, it also sells gas in Victoria.

2020 Finder Green Awards

Winner: Green Energy Retailer of the Year (Traditional)

Powershop

Powershop is Australia's greenest power company for 2020. It is focused on providing 100% carbon-neutral energy to its customers in 5 states.

How we chose the winners

Is Powershop right for me?

Details
  • What does Powershop offer?
  • Powershop provides electricity plans in New South Wales, Victoria, South Australia and South East Queensland, plus gas plans in Victoria, with a focus on providing 100% carbon-neutral energy.
  • Product highlights:
  • Track your usage through Powershop's iOS or Android app and pre-purchase your energy at a discount through a Powerpack rather than a running bill.
  • Watch out for:
  • Powershop's Powerpacks require a more active engagement with your energy supply to get the best deal, so it's not ideal for anyone likely to set and forget.
Important: Providers may change or remove discounts at any time. Always check the provider's website for what discounts are available.

Compare plans by speaking to a consultant

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Get a cost estimate for Powershop (October 2020)

Get an idea of how much Powershop energy costs, starting with electricity and apply securely online.

Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in NSW who consumes 3,900 kWh a year on a single rate tariff in the Ausgrid network. Prices last checked on May 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.

Based on the AER annual model usage in the Ausgrid network, the AER reference price is $1,462 / year.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details
Shopper Market Offer
Customer service rating
Basic Plan Information
Powershop
Customer service rating
Basic Plan Information
Daily supply charge:
$1.09/day

General usage rates:
$0.22/kWh

15% less

than the reference price

Further 5% off the reference price for Pre-payment.
$294

Includes GST and conditional discounts
Shopper Market Offer is 15% less than the reference price for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network. If you qualify for all discounts, the lowest annual cost is $1,176 (a further 5% below the reference price). Your actual bill will differ, based on your actual usage and tariff type.
Enquire now View details
PowershopLITE
Customer service rating
Basic Plan Information
Powershop
Customer service rating
Basic Plan Information
Daily supply charge:
$1.05/day

General usage rates:
$0.21/kWh

18% less

than the reference price
$301

Includes GST
With PowershopLITE, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,204 which is 18% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Enquire now View details
Standing Offer
Customer service rating
Basic Plan Information
Powershop
Customer service rating
Basic Plan Information
Daily supply charge:
$1.09/day

General usage rates:
$0.26/kWh

3% less

than the reference price
$356

Includes GST
With Standing Offer, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,424 which is 3% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in Melbourne, Victorian who consumes 4,000 kWh a year on a single rate tariff in the CitiPower network. Prices last checked on May 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.

Based on the general usage in the CitiPower network the VDO reference price is $1,420 / year.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details
Shopper Market Offer
Customer service rating
Energy Fact Sheet
Powershop Australia
Customer service rating
Energy Fact Sheet
Daily supply charge:
$1.16/day (07/01-06/30)

General usage rates:
$0.26/kWh (07/01-06/30)

9% less

than Victorian Default Offer

Further 9% off VDO for Pre-payment.
$288

Includes GST and conditional discounts
Shopper Market Offer is 9% less than the Victorian Default Offer for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network. If you qualify for all discounts, the lowest annual cost is $1,152 (a further 10% below the Victorian Default Offer). Your actual bill will differ, based on your actual usage and tariff type.
Enquire now View details
PowershopLITE
Customer service rating
Energy Fact Sheet
Powershop Australia
Customer service rating
Energy Fact Sheet
Daily supply charge:
$1.10/day (10/03-10/02)

General usage rates:
$0.24/kWh (10/03-10/02)

4% less

than Victorian Default Offer
$341

Includes GST
With PowershopLITE, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,364 which is 4% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Enquire now View details
Victorian Default Offer
Customer service rating
Energy Fact Sheet
Powershop Australia
Customer service rating
Energy Fact Sheet
Daily supply charge:
$1.13/day (01/01-12/31)

General usage rates:
$0.25/kWh (01/01-12/31)

Equal to

Victorian Default Offer
$355

Includes GST
With Victorian Default Offer, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,420 which is Equal to the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in South-East Queensland who consumes 4,600 kWh a year on a single rate tariff in the Energex network. Prices last checked on May 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.

Based on the AER annual model usage in the Energex network, the AER reference price is $1,508 / year.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details
Shopper Market Offer
Customer service rating
Basic Plan Information
Powershop
Customer service rating
Basic Plan Information
Daily supply charge:
$1.12/day

General usage rates:
$0.21/kWh

9% less

than the reference price

Further 5% off the reference price for Pre-payment.
$321

Includes GST and conditional discounts
Shopper Market Offer is 9% less than the reference price for a residential customer who consumes 4600 kwh a year on a flat rate tariff in the Energex network. If you qualify for all discounts, the lowest annual cost is $1,284 (a further 5% below the reference price). Your actual bill will differ, based on your actual usage and tariff type.
Enquire now View details
PowershopLITE
Customer service rating
Basic Plan Information
Powershop
Customer service rating
Basic Plan Information
Daily supply charge:
$1.08/day

General usage rates:
$0.20/kWh

13% less

than the reference price
$329

Includes GST
With PowershopLITE, for a residential customer who consumes 4600 kwh a year on a flat rate tariff in the Energex network, the lowest annual cost is $1,316 which is 13% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Enquire now View details
Standing Offer
Customer service rating
Basic Plan Information
Powershop
Customer service rating
Basic Plan Information
Daily supply charge:
$1.12/day

General usage rates:
$0.23/kWh

3% less

than the reference price
$364

Includes GST
With Standing Offer, for a residential customer who consumes 4600 kwh a year on a flat rate tariff in the Energex network, the lowest annual cost is $1,456 which is 3% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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Disclaimer: The following price estimates are a general guide only. Prices are based on a residential customer in South Australia who consumes 4,000 kWh a year on a single rate tariff in the SA Power Network. Prices last checked on May 2020 and are subject to change. Always check the providers site before applying - Your actual bill may vary, depending on your usage.

Based on the AER annual model usage in the SA Power Networks network, the AER reference price is $1,832 / year.

Name Product Rates Reference Price Estimated Quarterly Price Reference Price Desc Mobile More details
Shopper Market Offer
Customer service rating
Basic Plan Information
Powershop
Customer service rating
Basic Plan Information
Daily supply charge:
$1.14/day

General usage rates:
$0.29/kWh

13% less

than the reference price

Further 5% off the reference price for Pre-payment.
$374

Includes GST and conditional discounts
Shopper Market Offer is 13% less than the reference price for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network. If you qualify for all discounts, the lowest annual cost is $1,496 (a further 5% below the reference price). Your actual bill will differ, based on your actual usage and tariff type.
Enquire now View details
PowershopLITE
Customer service rating
Basic Plan Information
Powershop
Customer service rating
Basic Plan Information
Daily supply charge:
$1.10/day

General usage rates:
$0.28/kWh

16% less

than the reference price
$383

Includes GST
With PowershopLITE, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network, the lowest annual cost is $1,532 which is 16% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Enquire now View details
Standing Offer
Customer service rating
Basic Plan Information
Powershop
Customer service rating
Basic Plan Information
Daily supply charge:
$1.14/day

General usage rates:
$0.33/kWh

6% less

than the reference price
$432

Includes GST
With Standing Offer, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the SA Power Networks network, the lowest annual cost is $1,728 which is 6% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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Breakdown of plans offered

Powershop customers can pre-purchase "Powerpacks" of energy at a reduced price through its online store or phone app. To get these packs, you'll need to sign up to the Shopper Market Offer plan which is the same price as the industry-regulated Reference Price (or Victorian Default Offer in Victoria).

These packs vary in terms of the rates and amounts you buy at any given point, with regular specials advertised through the Powershop app. You'll receive the pack offers via mobile notification once per month so you don't miss out on any deals.

It might require a little more attention than going with traditional energy retailers but it'll save you a bunch and ensures you're with Australia's greenest provider. For those who do want to set and forget, Powershop also offers Powershop Lite. The current Powerpack offerings include:

Energy Powerpack offerings

This is a discounted pack offering the best discount available on the day of purchase. It's always available and is a great way to take advantage of offers, so long as you log in at least once a month. The Power Saver Pack comes with a 12% conditional discount and is available in Victoria, New South Wales, South Australia and Queensland.

This pack allows you to buy in bulk upfront and save on your energy costs. With the Mega Pack, you pre-purchase three months of energy, so you can save. With a 15% conditional discount, it's a larger discount than the Power Saver Pack because you will pay more upfront. Available in Victoria, New South Wales, South Australia and Queensland.

Spot Specials are released weekly and are available for a limited time only. You'll receive a notification through the mobile app whenever an offer is available. Available in Victoria, New South Wales, South Australia and Queensland.

Future Packs and Super Future Packs let you lock in a discount by purchasing power in advance. This is a good way of limiting your power bills during the warmer months. The Super Future Packs help you save more by offering you the biggest discount available. The further out you buy a Future Pack, the bigger the discount. Available in Victoria, New South Wales, South Australia and Queensland.

The Your Community Energy Powerpack lets you support small-scale renewable energy in Australia, with a small premium used to fund community renewable energy projects around Australia. Available in Victoria, New South Wales, South Australia and Queensland.

If you prefer to set and forget, Powershop also offers Powershop Lite, a set-and-forget service more in line with traditional energy retailers with a monthly bill paid by direct debit. Powershop Lite still works out cheaper than the Reference Price/VDO, making it a good option for those who want to buy energy this way. Available in Victoria, New South Wales, South Australia and Queensland.

Only available in Victoria, you can choose from the Gas Saver Pack, Gas Mega Pack or Gas Auto Pay Pack. The Auto Pay Pack is the default pack if you haven't purchased any discounted packs.

Does Powershop offer solar?

As a green energy provider, Powershop offers feed-in solar tariffs across all the regions it retails electricity.

While Powershop won't install solar panels for customers, it does have its own solar advisory service, called Better Solar.

You don't actually have to be a Powershop customer to take advantage of the Better Solar program, you just need to be a resident looking to install solar panels in New South Wales, Victoria, South East Queensland or South Australia.

Once you fill in the interest form, Powershop will get one of its installers to offer a comprehensive solar proposal as well as an estimate of any potential savings you could make from installing a solar system.

How green is Powershop?

Greenpeace has rated Powershop as Australia's greenest energy company for three years in a row. Not only does Powershop automatically carbon offset all its customers' energy usage for no additional cost, it also supports the government's GreenPower initiative.

Because Powershop sells energy through Powerpacks, GreenPower is incredibly versatile, allowing you to pre-purchase as much GreenPower energy as you want.

Instead of choosing the percentage of GreenPower you want to purchase, you simply buy as much of the relevant GreenPower Powerpack you wish to spend in advance.

Does Powershop offer any special incentives to sign up?

There are a number of reasons worth signing up to Powershop for:

  • Green power. Powershop offers 100% carbon offsets for no additional cost, plus flexible GreenPower options and solar feed-in tariffs.
  • Refer-a-friend bonus. Get a neighbour or friend to sign up with Powershop and get a $75 credit on your account, applied as a $25 discount every month for 3 months.
  • Curb Your Power program. Victorians can take advantage of the Curb Your Power program, which offers a $10 credit on your account if you can reduce your usage to a specified curb target during a peak demand event.

Can I manage my plan from my phone?

Yes. Everything is online, meaning no paper bills. The Powershop smartphone app is an easy way to keep on top of your energy usage and pay your bill on the go. The Powershop app lets you buy power whenever you need or want it. You can let the app notify you when it's time to pay your bill or if you're very organised, you can open the app and do it yourself.

Compare Powershop plans with help from a broker

Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:

  • Single rate with a controlled load
  • Time of use
  • Time of use with a controlled load

The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.

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2 Responses

  1. Default Gravatar
    DarrenJune 18, 2018

    We live in North Queensland near Mackay can we get your deal.

    Darren

    Reply
    • Default Gravatar
      ArnoldJune 18, 2018

      Hi Darren,

      Thanks for your inquiry

      To apply for Powershop Deals, please click the green ‘Go to site’ button located above. Upon clicking the button, you will be directed to Powershop’s Site and you can apply from there.

      Hope this information helps

      Cheers,
      Arnold

      Reply
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