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Dodo Energy review

Our verdict: Dodo Energy is a competitive option for energy customers in NSW and VIC, especially if you're bundling your energy and internet plans.

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Dodo

Dodo Energy review

Dodo Energy offers decent prices on its electricity and gas plans in NSW and VIC. It's only signing up electricity customers in QLD but the rates aren't the best around. Market offers in SA for new customers are currently paused.

Dodo also won't lock you into a contract on any of its plans so you're able to switch providers whenever you want.

Pros

  • Flexible payment options
  • Online energy usage tracker
  • Save up to $10 per month when you bundle your energy and internet plans

Cons

  • High GreenPower rates
electricity and gas price icon

What do you want to compare?

Compare electricity plans from Dodo Energy

Name Plan features Reference price Typical annual cost
Dodo - Residential Market
Basic Plan Information | (DOD13816MRE14@EME)
Dodo logo
Single rate tariffFeed in tariff available
Reference price
23% less
than reference price
Estimated cost/year (typical usage)
$1,390/year
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The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Dodo - Residential Market
Energy Fact Sheet | (DOD557175MR@VEC)
Dodo logo
Single rate tariffFeed in tariff available
Reference price
2% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,420/year
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The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Dodo - Residential Market
Basic Plan Information | (DOD559343MRE8@EME)
Dodo logo
Single rate tariffFeed in tariff available
Reference price
23% less
than reference price
Estimated cost/year (typical usage)
$1,580/year
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The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Compare gas plans from Dodo Energy

Name Plan features Charges Typical annual cost
Dodo - Residential Market
Basic Plan Information | (DOD17623MRG10@EME)
Dodo logo
Single rate tariff
Pricing
Supply: 48.37c/day
Usage: 3.02 - 5.24c/MJ
Estimated cost/year (typical usage)
$960/year
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The annual estimated gas prices are based on a residential customer on the Jemena network who consumes 18542MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Charges Typical annual cost
Dodo - Residential Market
Energy Fact Sheet | (DOD557197MR@VEC)
Dodo logo
Single rate tariff
Pricing
Supply: 68.58c/day
Usage: 2.95 - 4.05c/MJ
Estimated cost/year (typical usage)
$790/year
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The annual estimated gas prices are based on a residential customer on the Australian Gas network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Can I bundle gas, electricity and internet with Dodo Energy?

Dodo Energy offers NBN plans that can be bundled with gas and/or electricity. Bundling can save you $5–$10 a month on your Dodo NBN plan.

Here's a look at how much its plans will cost before and after the discounts on the various speed tiers.

PlanSpeedUsual price (per month)Discounted monthly price (bundled with electricity + gas)
NBN1515Mbps$48.9$44.9
NBN2525Mbps$58.9$49.9
NBN5050Mbps$73.9$54.9
NBN100100Mbps$78.9$59.9

Read a more detailed review on


Rewards and Features

Rewards and features

Dodo Energy keeps its prices relatively low but with limited rewards or bonuses. The following are a few of its notable features:

💰 Pay energy bills in instalments

Dodo Energy offers flexible payment options in the form of Dodo SmartPay to help manage fluctuating energy bills. With Dodo SmartPay, you can pay your energy bills in regular instalments by direct debit, reducing the pinch felt during peak summer and winter.

💲 Up to $10 savings per month with an internet bundle

Dodo Energy gives you up to a $10-a-month discount with its internet, gas and/or electricity bundle. This is great for customers looking to manage all 3 bills under one account with ease.

âš¡ Track energy usage online

My Dodo, the provider's online account management tool, allows you to monitor your energy usage and pay bills online.

Customer Service

Customer service

Live chat
Live chat
Social Media
Social media
Payment assistance
Payment assistance

Dodo has several ways for you to get in touch with its customer support team, but only on weekdays. There are no weekend customer support options.

You can do the following:

  • Ring up the Dodo call centre between 9am – 6pm AEST on weekdays
  • Reach out via live chat on its website or sling the customer support team an email
  • Log into your account and submit a support request
  • Visit Dodo's support page for frequently asked questions
  • Leave a message on its Twitter or Facebook social media accounts

Solar Energy

Solar energy

How much is Dodo Energy's solar feed-in tariff?

Dodo Energy doesn't offer dedicated solar energy plans, but you can still access feed-in tariffs on its usual electricity plan.

Name Product AUFEG-CDR Solar feed-in tariff
NSW
3.5 cents per kWh
VIC
3.3 cents per kWh
QLD
3.5 cents per kWh
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Green Energy

Green energy

Is Dodo Energy environmentally friendly?

Dodo Energy ranks relatively low on the Green Electricity Guide with a rating of 3.39/10.

The guide offers Australian consumers information to help them compare energy retailers' green practices and make environmentally-conscious decisions.

However, Dodo Energy does offer GreenPower add-ons if you want your electricity usage matched by Dodo with the purchase of renewable energy that's exported to the grid.

  • 10% GreenPower: 99c/kWh
  • 100% GreenPower: 9.90c/kWh
  • Keep in mind. Of the energy providers we've compared, Dodo Energy has one of the most expensive GreenPower rates. Other providers tend to charge up to 5c/kWh.

If you are interested in greener options, you can check out the winner and the finalists from Finder Green Awards.

Ready to switch to Dodo Energy?

Now that you've read our review of Dodo Energy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before committing to a decision.


Compare other products from Dodo

To make sure you get accurate and helpful information, this guide has been edited by David Gregory as part of our fact-checking process.
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Writer

Saakshi Gupta is a writer for Finder. She has written for startups and other organisations. Her work has been published on Time Out Melbourne. Saakshi has a Master’s Degree in Media Communication from the University of Melbourne. See full bio

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8 Responses

    Default Gravatar
    SaraMarch 28, 2019

    I need my power on asap what company can turn it on after hours

      Default Gravatar
      NikkiMarch 29, 2019

      Hi Sara,

      Thanks for getting in touch!

      Choosing a provider for energy depends on where you are located. As per Dodo, their operating hours are from 10 am-7 pm only. To find out other providers’ operating hours, you must first check the providers offering gas and electricity in your state. Once you have decided which one to go for, you can go to their website’s contact page and you’ll be able to find their operating hours. Hope this helps!

      Best,
      Nikki

    Default Gravatar
    TessSeptember 10, 2017

    Hi
    I just wonder if you have 3 months payments, I found it easier to work out my budged.
    Thanks

      AvatarFinder
      DeeSeptember 10, 2017Finder

      Hi Tess,

      Thanks for your question.

      Kindly note that we are finder, a financial comparison and information website. We do not represent Dodo.

      Dodo accounts are billed on a monthly billing cycle.

      Cheers,
      Anndy

    Default Gravatar
    JanAugust 10, 2017

    I am with Dodo for wifi. I’m wondering if I was to change service providers for electricity and gas if there would be a bundle discount and would it be to my advantage to change?

      AvatarFinder
      RenchAugust 10, 2017Finder

      Hi Jan,

      Thanks for reaching out to us.

      Regarding your question, the answer is yes. You can actually bundle your Internet, gas, and electricity. Please check our guide, “Will bundling your electricity, gas and internet save you money?

      On that page, you’ll find a table that lists providers who allow you to bundle your utilities. You’ll also learn more about their offers, customer ratings, and a lot more. Select the “More info” link to read our individual review or the “Go to site” button (if available) to be safely redirected to your chosen provider’s website.

      Cheers,
      Rench

    Default Gravatar
    JessJune 20, 2016

    How much would it cost to set up wifi, electricity and gas within your company with a 12 month contract?

      AvatarFinder
      ShirleyJune 28, 2016Finder

      Hi Jess,

      Thanks for your question.

      Since this is a home bundle, you will need to get in touch with Dodo directly to ask for a quote.

      Dodo usually offers electricity and gas separately to it’s broadband.

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