When you sign up with renewable-focused power company Synergy, you’ll join over a million other Western Australians in the South West Interconnected System (SWIS).
Synergy is WA's largest energy retailer, with power plans available to anyone in the south west of the state and gas plans for large businesses. Synergy's power prices are government-regulated if you use less than 50MWh annually.
Learn about Synergy's plans and comprehensive solar solutions with our review below.
Where is Synergy Available?
Synergy supplies energy across the South West Interconnected System (SWIS) of Western Australia. The provider supplies more than one million customers with energy from a wide range of sources, including wind farms, solar and other renewables. For non-contestable customers on the SWIS, Synergy is the only electricity provider in the region. Most residences and small businesses are considered to be non-contestable if they use less than 50MWh of electricity per year.
Electricity prices in Western Australia are set by the government. The rates and charges vary depending on your property type, usage and whether you're powering a home or a business.
Synergy also provides gas to businesses that spend approximately $6,400 p.a. (approximately 180GJ p.a.) or more on gas.
Synergy provides comprehensive solar and GreenPower options, and the company owns a wind farm that is an accredited GreenPower supplier.
Cons
Synergy is only available within the south-west of the state and doesn't offer gas to residences or small businesses that use less than 180GJ of gas per year.
Retailer name
Synergy
Customer service rating
N/A
Synergy offers electricity for residences and businesses in Western Australia as well as gas for businesses in Western Australia.
Synergy provides comprehensive solar and GreenPower options, and the company owns a wind farm that is an accredited GreenPower supplier.
Synergy is only available within the south-west of the state and doesn't offer gas to residences or small businesses that use less than 180GJ of gas per year.
Does Synergy offer solar?
Synergy offers a wide range of solar options to meet customers' individual needs. Synergy's solar department, "SolarReturn", helps customers with a range of solar solutions from installing panels to purchasing batteries. The company offers solar bundles specifically designed to withstand extreme WA conditions. Depending on the bundles you choose, you can purchase a range of products from Synergy, including the following:
Yes, Synergy is GreenPower accredited. You can choose to support Australia's renewable industry by purchasing an agreed amount of green energy, which is based on a percentage of your electricity consumption. Synergy has an online calculator tool to help you estimate your desired green energy contribution.
The provider also operates a wind farm in Albany that is an accredited supplier for the GreenPower program. The Albany wind farm reduces gas emissions by the equivalent amount of removing 15,000 cars from Australian roads for a whole year.
You can pay your Synergy bill using the following methods:
Pay your Synergy bill online with a credit or debit card. Keep in mind, there is a transaction fee for payments made using Visa, American Express or Mastercard.
Set up a direct debit so that the amount you owe will be automatically deducted from your bank account, and you won't have to worry about remembering to pay your bill.
Use BPAY to pay your bill directly through your bank account.
You can pay your bill over the phone by calling 1300 650 900. A transaction fee will apply for payments made with American Express, Visa and Mastercard.
Customers who receive Centrelink payments can pay their bill automatically in small, manageable payments.
Tear off the payment slip section of your bill and send it with a cheque or money order to:
Synergy GPO Box U1913 Perth WA 6845
You can also pay in person by taking your bill to any Australia Post office.
Ready to sign up with Synergy?
Now that you've read our review of Synergy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before committing to a decision.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
Single rate with a controlled load
Time of use
Time of use with a controlled load
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
Learn more about energy
Our energy guides can help you compare and understand what plan is best for you.
Best energy plans:
5 plans selected by our experts, assessed and updated regularly
Sarah Brandon was an editor at Finder specialising in technology and reviews. She has a Bachelor of Science in Psychology from New York University and loves learning about why people do what they do. Sarah has researched and written about a wide range of topics, from air purifiers to AirPods. But no matter the subject, her number one priority is figuring out what information our readers need to make the best decisions.
See full bio
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney.
See full bio
Tasmania-based Aurora Energy is a good choice for those looking for a small energy provider that offers some useful discounts and is fully GreenPower accredited.
Important information about this website
Finder is a comparison service. We do not compare every product or every provider in the market.
We make money through commercial arrangements with some of the providers on this site. Products marked 'Sponsored', 'Promoted', 'Featured' or 'Advertisement' appear as a result of a commercial arrangement.
Our editorial content, product reviews and any 'Top Pick' designations are prepared independently of these commercial arrangements.
The default order of products in our tables can be influenced by commercial arrangements. You can re-sort or filter using the controls above each table.
Some content on this site may be generated or supported by AI tools. You should verify details directly with the provider.
Finder is one of Australia's leading comparison websites. We are committed to our readers and stand by our editorial principles.
Our comparison service does not include every product or every provider in the market. Some product issuers offer their products under multiple brands or through associated companies. Where we can, we identify the underlying issuer so you can compare like with like, but you should always check with the provider directly to confirm which brand you are dealing with.
Finder is a comparison website and an intermediary. We are not a product issuer and we do not provide personal financial or credit advice. When you click a link to a product, or apply for a product through our site, you deal directly with the product issuer. We may receive a referral fee, commission or other payment from the issuer if you click through, apply or take out a product. We describe these arrangements in more detail under 'How we make money' below.
Product features, fees, terms and eligibility criteria are set by the product issuer and may change. We rely on information supplied by issuers when we present product details on our site. Before you apply for or take out any product, you should confirm the details directly with the issuer.
We earn revenue from Finder in four principal ways:
Referral fees and commissions. When you click a product link, complete an enquiry form or apply for a product through our site, we may receive a referral fee, commission or other payment from the product issuer. We may also receive payment based on the volume of leads or conversions we send to an issuer.
Sponsored placements. Products marked 'Sponsored', 'Promoted', 'Featured' or 'Advertisement' appear as a result of a commercial arrangement between Finder and the issuer. These labels always indicate a paid placement. We do not use them for editorial choices.
Display advertising. Banner advertising, newsletter advertising and similar display ads on our site are paid by advertisers.
Content sponsorship. Some articles, videos and social media posts are sponsored by an issuer and are clearly labelled as such.
Our editorial opinions, product reviews and any 'Top Pick' designations are prepared independently of these commercial arrangements. A 'Top Pick' is an editorial choice made by our writers and editors based on the criteria described on each comparison page. A 'Top Pick' is not a personal recommendation and does not mean the product is appropriate for your circumstances.
If you would like to know whether we have a commercial arrangement with a specific product issuer, please contact us.
When products are grouped in a table or list, the default order can be influenced by commercial arrangements we have with product issuers. In some categories, sponsored or featured products appear in the top positions of the table by default, and are always labelled as such.
Other factors that influence default order include price, fees and features, and (where relevant) our editorial view of the product.
You can re-sort every comparison table using the controls above the table. You can filter by product features that matter to you. The order you see after re-sorting or filtering is not influenced by commercial arrangements.
Some content on this site is generated or supported by artificial intelligence tools, including our AI-powered assistant FinderBot. AI-generated content may contain errors. Please verify important information directly with the product issuer before making a financial decision. For more information about FinderBot, see the FinderBot Terms of Use and FinderBot Privacy Collection Notice.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
