AGL
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AGL energy plans and review

Our verdict: AGL plans are on the more expensive side in most states. However, if you value customer support and an easy to use app it could be right for you.

3.5 ★★★★★ (106 reviews) Write a review

AGL review

AGL is one of Australia's 3 largest electricity and gas retailers. While its plans tend to offer a bit more in the way of features and rewards, they also come at a slightly more premium price in .

The good news is there are monthly billing options to help manage the cost of your plan as well as no lock-in contract.

Pros

  • Access to a range of discounts with AGL Rewards - just by signing up
  • Mobile app to track usage and manage your plan
  • Live chat support available
  • Options to bundle your energy and internet plans. This can save up to $35 a month for the first 12 months

Cons

  • Rated poorly for environmental friendliness
  • Credit card fees apply
electricity and gas price icon

What do you want to compare?

Compare electricity plans from AGL

1 - 3 of 3
Name Plan features Reference price Typical annual cost
AGL - Residential Value Saver
Basic Plan Information | (AGL668788MRE2@EME)
Single rate tariffFeed in tariff available
Reference price
12% less
than reference price
Estimated cost/year (typical usage)
$1,610/year
Go to siteView details
AGL - Residential Netflix Plan
Basic Plan Information | (AGL686232MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
11% less
than reference price
Estimated cost/year (typical usage)
$1,630/year
Go to siteView details
AGL - Residential Solar Savers
Basic Plan Information | (AGL15274MRE28@EME)
Single rate tariffFeed in tariff available
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$1,830/year
Go to siteView details
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Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3911kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 3 of 4
Name Plan features Reference price Typical annual cost
AGL - Residential Seniors Saver
Energy Fact Sheet | (AGD507179MR@VEC)
Single rate tariffFeed in tariff available
Reference price
14% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,470/year
Go to siteView details
AGL - Residential Value Saver
Energy Fact Sheet | (AGD507332MR@VEC)
Single rate tariffFeed in tariff available
Reference price
14% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,470/year
Go to siteView details
AGL - Residential Netflix Plan
Energy Fact Sheet | (AGD513546MR@VEC)
Single rate tariffFeed in tariff available
Reference price
14% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,480/year
Go to siteView details
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Showing 3 of 4 results
The annual estimated electricity prices are based on a residential customer on the Jemena network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 3 of 4
Name Plan features Reference price Typical annual cost
AGL - Residential Seniors Saver
Basic Plan Information | (AGL360479MRE18@EME)
Single rate tariffFeed in tariff available
Reference price
10% less
than reference price
Estimated cost/year (typical usage)
$1,780/year
Go to siteView details
AGL - Residential Value Saver
Basic Plan Information | (AGL547757MRE12@EME)
Single rate tariffFeed in tariff available
Reference price
10% less
than reference price
Estimated cost/year (typical usage)
$1,780/year
Go to siteView details
AGL - Residential Netflix Plan
Basic Plan Information | (AGL686221MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
8% less
than reference price
Estimated cost/year (typical usage)
$1,810/year
Go to siteView details
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Showing 3 of 4 results
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4613kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 3 of 4
Name Plan features Reference price Typical annual cost
AGL - Residential Seniors Saver
Basic Plan Information | (AGL360507MRE15@EME)
Single rate tariffFeed in tariff available
Reference price
7% less
than reference price
Estimated cost/year (typical usage)
$2,120/year
Go to siteView details
AGL - Residential Value Saver
Basic Plan Information | (AGL359235MRE16@EME)
Single rate tariffFeed in tariff available
Reference price
7% less
than reference price
Estimated cost/year (typical usage)
$2,120/year
Go to siteView details
AGL - Residential Netflix Plan
Basic Plan Information | (AGL686234MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
5% less
than reference price
Estimated cost/year (typical usage)
$2,170/year
Go to siteView details
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Showing 3 of 4 results
The annual estimated electricity prices are based on a residential customer on the SA Power network who consumes 4011kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Compare gas plans from AGL

1 - 1 of 1
Name Plan features Charges Typical annual cost
AGL - Residential Value Saver
Basic Plan Information | (AGL668767MRG2@EME)
Single rate tariff
Pricing
Supply: 61.52c/day
Usage: 2.41 - 4c/MJ
Estimated cost/year (typical usage)
$870/year
Go to siteView details
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Showing 1 of 1 results
The annual estimated gas prices are based on a residential customer on the Jemena network who consumes 18542MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 2 of 2
Name Plan features Charges Typical annual cost
AGL - Value Saver
Energy Fact Sheet | (AGD507400MR@VEC)
Single rate tariff
Pricing
Supply: 95.8c/day
Usage: 1.84 - 3.26c/MJ
Estimated cost/year (typical usage)
$1,710/year
Go to siteView details
AGL - Residential Seniors Saver
Energy Fact Sheet | (AGD507348MR@VEC)
Single rate tariff
Pricing
Supply: 98.26c/day
Usage: 1.89 - 3.34c/MJ
Estimated cost/year (typical usage)
$1,750/year
Go to siteView details
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Showing 2 of 2 results
The annual estimated gas prices are based on a residential customer on the AusNet Services network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 2 of 2
Name Plan features Charges Typical annual cost
AGL - Residential Value Saver
Basic Plan Information | (AGL547758MRG9@EME)
Single rate tariff
Pricing
Supply: 116.94c/day
Usage: 3.69c/MJ
Estimated cost/year (typical usage)
$730/year
Go to siteView details
AGL - Residential Seniors Saver
Basic Plan Information | (AGL360490MRG14@EME)
Single rate tariff
Pricing
Supply: 116.94c/day
Usage: 3.69c/MJ
Estimated cost/year (typical usage)
$730/year
Go to siteView details
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Showing 2 of 2 results
The annual estimated gas prices are based on a residential customer on the Allgas Energy network who consumes 8000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 2 of 2
Name Plan features Charges Typical annual cost
AGL - Residential Value Saver
Basic Plan Information | (AGL359236MRG13@EME)
Single rate tariff
Pricing
Supply: 81.3c/day
Usage: 2.9 - 4.7c/MJ
Estimated cost/year (typical usage)
$960/year
Go to siteView details
AGL - Residential Seniors Saver
Basic Plan Information | (AGL360499MRG12@EME)
Single rate tariff
Pricing
Supply: 81.3c/day
Usage: 2.9 - 4.7c/MJ
Estimated cost/year (typical usage)
$960/year
Go to siteView details
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Showing 2 of 2 results
The annual estimated gas prices are based on a residential customer on the Australian Gas network who consumes 14000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
1 - 3 of 3
Name Product Details Gas Price (annual estimate) Apply Description
AGL Senior Plus

$784
AGL Set & Forget

$784
AGL Savers

$784
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The annual estimated gas prices are based on a residential customer on the ATCO network who consumes 4015MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Can I bundle gas, electricity and internet with AGL?

Yes, you have the option of bundling your AGL electricity and gas bills with AGL internet and mobile.

AGL Internet

Save with $35/month off for the first 12 months then $15/month ongoing when you also sign up for an AGL energy plan.

Plan nameNBN speed tierStandard monthly priceDiscount price (first 12 months)Ongoing discount price
Home StandardNBN 50$84N/A$69
Home FastNBN 100$104$69$89
Home SuperfastNBN 250$124$89$109
Home UltrafastNBN 1000$144$109$129

AGL Mobile

You can save big on an AGL mobile plan with 50% off select plan fees for the first 6 months. Then $5/mth off ongoing.

PlanDataStandard monthly priceDiscount price (first 6 months)Ongoing discount price
4G Extra Small5GB$20$5$15
4G Small15GB$30$15$25
4G Medium60GB$40$25$35
4G Large250GB$50$35$45
5G Small20GB$30N/A$25
5G Medium40GB$40N/A$35
5G Large100GB$50N/A$45

Does AGL offer a seniors plan?

AGL is one of the only energy providers on Finder that offers a specific plan for seniors.

Its Senior Saver plan is available to new and existing AGL customers in NSW, QLD, VIC and WA. To access the offer, you must:

  • Have a valid Seniors Card and add your number to your account.
  • Be the primary account holder.

AGL offers

Deal

Get up to $150 sign up credit on select AGL plans

New customers can get up to $150 credit on selected energy plans on their first bill. Sign-up bonus for NSW, VIC and QLD residents only. T&Cs apply.
Deal

Get up to $250 sign up credit on AGL Senior Plan

Sign up to any AGL Senior electricity or gas plan and get up to as much as $250 credit. Available to residents in NSW, VIC and QLD. T&Cs apply.

Read a more detailed review on


Rewards and Features

Rewards and features

🎁 AGL Rewards

AGL's rewards program offers everyday savings across a range of brands.

Some of those brands include:

💰 Bundling discount

You can save on your other utility bills with discounts for signing up with AGL.

  • Internet. Get $25 per month off for the first 6 months.
  • Mobile. Get 50% off plan fees for the first 6 months then $5/month off ongoing.

Customer Service

Customer service

Social Media
App to manage your plan
Live chat
Live chat available
Payment assistance
Financial support available

How do I get in touch with AGL?

AGL has multiple options available if you need to get in touch:

  • Phone and live chat support between 8am and 8pm (AEDT).
  • Message via the app or from My Account.
  • Direct message AGL on social media via Facebook and Twitter between 8am and 4pm (AEDT) on weekdays.

Customer satisfaction

As of 1 December 2023, AGL has scored 3.5 out of 5 stars on Finder from 106 customer reviews.

As of the same date its review scores on other sites are:

  • Finder. 3.5/5 stars (106 reviews)
  • Product review. 1.3/5 stars (2,287 reviews)
  • Trustpilot. 3.7/5 stars (3,218 reviews)
  • Keep in mind: These reviews are subjective and may not reflect your experience. Use reviews to inform your research when choosing a new plan.

Solar Energy

Solar energy

How much does AGL pay for solar feed-in tariff?

If you've got solar power then you'll want to check out AGL's solar plans.

See the solar feed-in tariff available in each state:

1 - 1 of 1
Name Feed-in tariff Reference price Typical annual cost
AGL - Residential Solar Savers
Basic Plan Information | (AGL15274MRE28@EME)
Single rate tariffFeed in tariff available
Feed-in tariff
up to 15c/kWh
for first 10 kWh per day
then from 7 - 15c/kWh thereafter
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$1,830/year
Go to siteView details
loading
Showing 1 of 1 results
1 - 1 of 1
Name Feed-in tariff Reference price Typical annual cost
AGL - Residential Solar Savers
Energy Fact Sheet | (AGD498856MR@VEC)
Single rate tariffFeed in tariff available
Feed-in tariff
from 4.9c/kWh
Reference price
Same as the
Victorian Default Offer
Estimated cost/year (typical usage)
$1,720/year
Go to siteView details
loading
Showing 1 of 1 results
1 - 1 of 1
Name Feed-in tariff Reference price Typical annual cost
AGL - Residential Solar Savers
Basic Plan Information | (AGL15272MRE29@EME)
Single rate tariffFeed in tariff available
Feed-in tariff
up to 15c/kWh
for first 10 kWh per day
then from 5 - 15c/kWh thereafter
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$1,970/year
Go to siteView details
loading
Showing 1 of 1 results
1 - 1 of 1
Name Feed-in tariff Reference price Typical annual cost
AGL - Residential Solar Savers
Basic Plan Information | (AGL15407MRE27@EME)
Single rate tariffFeed in tariff available
Feed-in tariff
up to 10c/kWh
for first 10 kWh per day
then from 6 - 10c/kWh thereafter
Reference price
4% less
than reference price
Estimated cost/year (typical usage)
$2,190/year
Go to siteView details
loading
Showing 1 of 1 results

Good to know

  • AGL offers a solar feed-in tariff of 5c/kWh on its non-solar plans except in VIC where it's 5.2c/kWh.
  • AGL sells solar batteries and solar battery and system bundles if you don't have solar yet.

Green Energy

Green energy

Is AGL environmentally friendly?

Green Electricity Guide Rating: 1.2/10

Greenpeace's Green Electricity Guide consider AGL the least green energy provider.

It's Australia's biggest climate polluter and plans to burn coal until 2035 in addition to mining coal.

Despite this, AGL does participate in green initiatives. For example, you can purchase accredited GreenPower on all its plans. This allows AGL to send renewable energy back to the grid on your behalf.

You can choose equal to 20% or 100% of your household electricity consumption from renewable sources at the following rates:

Percentage of GreenPowerCostCost per quarter
20% of GreenPower$1 per week$12
100% of GreenPower4.4 cents per kWh$55

Ready to sign up with AGL?

If you'd like to sign up to AGL's plans, click the green button. This will take you to AGL's website where you can enter your details and sign up.

  • Once you've made your request, AGL will take care of everything in the background. The switching process should be done in 2 business days. You'll be connected to power the whole time.

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12 Responses

    Default Gravatar
    NumberwomanAugust 4, 2019

    Your website shows that some energy providers charge credit card fees. When I check the individual provider (AGL) I see lots of information about how to pay, but no information about the credit card fee.

      AvatarFinder
      MaiAugust 5, 2019Finder

      Hi Numberwoman,

      Thank you for contacting Finder.

      In most cases, you will be see the payment fees if you will visit the energy provider’s terms and conditions though their website. Looking at AGL’s T&Cs, using a Visa or Mastercard credit card as a mode of payment will incur a processing fee of up to 0.45% (GST incl.).

      Hope that helps.

      Kind Regards,
      ​Mai

    Default Gravatar
    JohnMay 21, 2018

    I would like to know the approx cost of an at home refill for a 45kg gas bottle. I have not been able to find unit rates anywhere and therefore comparison is difficult. Basically, all I want is the unit rate for the gas, I do not need bottle hire or exchange bottle charges.

    Cheers,
    John

      AvatarFinder
      JeniMay 21, 2018Finder

      Hi John,

      Thank you for getting in touch with finder.

      As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice.

      Approximately, some energy companies sell 45kg bottles for $96 if paid at time of placing order up to $102. For your other enquiries, you may call AGL at 131245.

      I hope this helps.

      Have a great day!

      Cheers,
      Jeni

    Default Gravatar
    DianneApril 24, 2018

    I appear to not be receiving any frequent flyer points, why when I signed up for them twelve months ago.

      Default Gravatar
      ArnoldApril 24, 2018

      Hi Dianne,

      Thanks for your inquiry.

      You may have to check with your credit card provider and have a look at the terms and conditions of the card. Most rewards card has a list of eligible purchases that earn corresponding points. These eligible purchases may vary extensively between providers. It would be best to contact them directly to verify and check if you are eligible to receive points for the payments you have been making. In the meantime, you can check our guide on how to earn points on frequent flyer card.

      Hope this information helps

      Cheers,
      Arnold

    Default Gravatar
    WendyOctober 12, 2017

    Hi
    Due to long holidays , I will move from the current apartment from 07/11/2017.
    And when I come back at the end of February of 2018 , I will rent a new locations .

    Can you please let me know do I need to cancel my electricity plan ?
    Or Can I transfer my plan to a new address when I rent a new apartment ?

    Best regards

      AvatarFinder
      HaroldOctober 13, 2017Finder

      Hi Wendy,

      Thank you for your inquiry.

      The ability to transfer your current plan to your supposed new address may vary depending where you live. If the energy supplier offers services there then you should be able to transfer your plan.

      I hope this information has helped.

      Cheers,
      Harold

    Default Gravatar
    MaxJuly 13, 2017

    Do I still get the 7 cent rebate for power fed back into the grid from my solar panels, the same as I do with Synergy?

      Default Gravatar
      LiezlJuly 14, 2017

      Hi Max,

      Thanks for your question. Just to confirm, you have reached finder, not actually AGL and neither do we represent them.

      If you wish to receive a quotation, please fill in your details in the form above and a consultant will work with you to compare range of energy suppliers in your area. Alternatively, you may contact AGL directly to enquire about rebates and concessions available.

      Cheers,
      Liezl

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