AGL

AGL Internet plans

Save $15 per month on your AGL NBN plan when you bundle it with an AGL energy account.

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AGL, one of Australia's largest energy providers, now has a trio of NBN plans available for customers.

Highlights

  • 24/7 customer service
  • Bundling discount for AGL energy customers
  • Carbon neutral broadband plans

Compare AGL NBN plans below

AGL has broadband plans ranging from NBN25 to NBN100, with no set-up fee and a free modem if you stay with them for 12 months.

What are AGL Internet plans like?

AGL sells a trio of broadband plans, each on a month-to-month contract. All plans are discounted by $15 per month when you bundle them with an AGL energy account in the same name.

  • Home Basic NBN25. Unlimited data for $75 per month. Typical evening speed of 25.00Mbps.
  • Home Standard NBN50. Unlimited data for $80 per month. Typical evening speed of 47.00Mbps.
  • Home Fast NBN100. Unlimited data for $95 per month. Typical evening speed of 89.00Mbps.

You can either bring your own modem or get one from AGL. AGL's modem is free if you stay on AGL broadband for 12 months, or costs $8 for each month (as a lump sum on your final bill) before you switch.

AGL Internet review

AGL has offered energy plans for a very long time, and only recently expanded into the broadband market. The plans are relatively average as far as price goes, but promise decent typical evening speeds.

If you're not keen on bringing your own modem and you're looking to have your utilities together in one place, AGL may still be a viable option for you.

These are some of the features you can get with AGL NBN plans:

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'Free' modem

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Bundling discount

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AGL app

Is AGL Internet any good? We ask our utilities expert and writer, Sam Baran

Photo of Sam BaranAGL's plans aren't the best value, unless you happen to be an AGL energy customer.

Without the $15 per month discount, AGL's plans work out to be $5-$10 more expensive than plans in a similar speed tier on Finder's database.

While the discount could be attractive if you're already with AGL, it's probably not worth switching to AGL energy from another provider just for that. The price of AGL's plans with the discount included only makes them more competitive, but not particularly cheap.

Go back to comparing AGL plans

How does AGL broadband compare?

To see how AGL stacks up against its competitors, we've compared its NBN50 plan to similar plans from Dodo (which also has energy bundling discounts) and TPG (a major broadband provider).

ProviderTypical evening speedPriceExtra features
AGL47Mbps$80 per month ($65 with bundling discount) + up to $96 modem (free if you stay for 12 months)Call packs
Dodo50Mbps$75 per month ($70/$65 with bundling discount) + $60 modemNone
TPG50Mbps$69.99 per month + $99.95 set-up fee (no contract)Call packs

AGL's plan is $5 - 10 more expensive than either of its competitors, which adds up to paying $60 - 120 more per year. The set-up fee can be quite cheap compared to the other two, but only if you stay for 12 months.

In terms of speed, AGL is just okay, being slightly slower than the ACCC average download speed of 47.3Mbps for NBN 50 plans. The only way AGL may compare well is if you bundle in an energy account, but even then, Dodo costs around the same.

Here's a summary of AGL's performance in pros and cons:

Pros

  • Energy bundling discount
  • App for plan management
  • BYO modem options available to save

Cons

  • More expensive than other plans in its tier

AGL customer service

AGL's customer service channels are pretty strong thanks to its service line being available 24/7 for customers. Here's what else is on offer from AGL:

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Account management

Account management is done via the AGL online portal, which lets you manage your various AGL services.

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Customer service

AGL's customer service line is available 24/7 to customers, or you can reach them via live chat on the AGL website.

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Technical support

You can reach AGL's technical support by phone or live chat between 8am-8pm, 7 days a week.

What bundling options does AGL offer?

If you're interested in bundling your energy, mobile or Internet services, you may be able to get a discount on your bills with AGL. Here's what AGL has:

  • Mobile. There are three mobile plans available from AGL, each with a $5 monthly discount when you also have an AGL energy account.
  • Energy. AGL is one of Australia's largest energy providers, selling gas and electricity across four or five different states. Having an AGL energy account will discount either or both mobile and Internet plans from them.

You can find AGL's mobile plans here and AGL's energy plans here.


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