AGL
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AGL internet review

Our verdict: Bundling your utilities can be convenient, but unless you’re already with AGL for your energy, you could find a cheaper NBN deal elsewhere.

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Pros

  • Well established company
  • Bundle with electricity and gas to get a discount
  • AGL Rewards available

Cons

  • Internet plans are more expensive than other providers if you're not already an AGL customer

Compare AGL NBN plans

1 - 5 of 5
Name Product Data Allowance Typical download speed Price Hid Compare Box!
AGL NBN Home Basic
NBN
Month-to-month
OFFER: AGL energy customers get this plan for $49/mth for the first 6 months, then $54/mth after. Eligibility criteria, T&Cs apply.
  • Month-to-month
  • BYO modem or purchase for $149
Unlimited Data
Data
Unlimited Data
25Mbps
nbn™25
Speed
25Mbps
nbn™25
$69
per month
Min total cost is $69 for first month
Price
$69 per month
Min total cost is $69 for first month
AGL NBN Home Standard
NBN
Month-to-month
OFFER: AGL energy customers get this plan for $69/mth instead of $84/mth. Eligibility criteria, T&Cs apply.
  • Month-to-month
  • BYO modem or purchase for $149
Unlimited Data
Data
Unlimited Data
50Mbps
nbn™50
Speed
50Mbps
nbn™50
$84
per month
Min total cost is $84 for first month
Price
$84 per month
Min total cost is $84 for first month
AGL NBN Home Fast
NBN
Month-to-month
OFFER: AGL energy customers get this plan for $69/mth for the first 12 months, then $89/mth after. Eligibility criteria, T&Cs apply. Ends 31.1.24
  • Month-to-month
  • BYO modem or purchase for $149
Unlimited Data
Data
Unlimited Data
100Mbps
nbn™100
Speed
100Mbps
nbn™100
$104
per month
Min total cost is $104 for first month
Price
$104 per month
Min total cost is $104 for first month
AGL NBN Home Superfast
NBN
Month-to-month
OFFER: AGL energy customers get this plan for $89/mth for the first 12 months, then $109/mth after. Eligibility criteria, T&Cs apply. Ends 31.1.24
  • Month-to-month
  • BYO modem or purchase for $149
Unlimited Data
Data
Unlimited Data
250Mbps
nbn™250
Speed
250Mbps
nbn™250
$124
per month
Min total cost is $124 for first month
Price
$124 per month
Min total cost is $124 for first month
AGL NBN Home Ultrafast
NBN
Month-to-month
OFFER: AGL energy customers get this plan for $109/mth for the first 12 months, then $129/mth after. Eligibility criteria, T&Cs apply. Ends 31.1.24
  • Month-to-month
  • BYO modem or purchase for $210
Unlimited Data
Data
Unlimited Data
650Mbps
nbn™1000
Speed
650Mbps
nbn™1000
$144
per month
Min total cost is $144 for first month
Price
$144 per month
Min total cost is $144 for first month
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AGL NBN review: Our verdict

AGL is one of Australia's most respected gas and electricity providers, but it also provides NBN plans.

If you're with AGL for electricity anyway and can take advantage of the available discounts, it's not a bad choice for an NBN provider.

If you're not already an AGL customer and you're looking to compare NBN plans, then you're likely to find a better deal elsewhere.

AGL could be right for you if:

  • You're already an AGL customer and would like to bundle your utilities.
  • A carbon neutral provider is important to you, as their plans are certified carbon neutral at no extra cost.

While AGL does offer a strong internet connection, it's worth considering:

  • Most other providers offer similar plans for significantly less money. AGL's NBN plans cost more than many other providers.

Read a more detailed review on


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Value for money

AGL doesn't have the cheapest plans on the market, especially for the lower speed tiers, but its discount for energy customers brings it down from being one of the most expensive, to just a little bit more expensive than other budget providers.

All of AGL's plans come with unlimited data, no lock-in contract and no set-up fees.

Good to know:

  • AGL's NBN plans are competitive with the AGL customer discount, but its NBN 25, NBN 50 and NBN 100 plans are around $8 to $13 a month more expensive than the Finder average without the discount. Its NBN 250 and NBN 1000 plans are in line with the average without the discount.

There is also the option to BYO modem. Otherwise, the regular modem from AGL costs $139.90, which is in line with the Finder average of $142. You have the option to pay this off in either 12- or 24-month instalments.

  • Keep in mind: If you opt for the payment plan for the modem and cancel before your instalment period is up, you'll need to pay out the remaining cost in full on your next bill.

speedometer icon

Performance

Unfortunately, AGL isn't included in either the ACCC Broadband Performance Report, so it's difficult to compare it with other providers for performance.

Its typical evening speeds are good on its NBN 25, NBN 50, NBN 100 and NBN 250 plans, attaining the maximum speed available on their respective tiers. This suggests that these plans should offer fast internet speeds.

For its NBN 1000 plan, the typical download speed is 650Mbps. While this is not near the maximum speed available on this tier of 1000Mbps, it is still one of the fastest typical evening speeds for those providers that advertise them for NBN 1000 plans.

  • Good to know: Typical evening speeds are the speeds you're likely to get during the busy hours of the evening when most people are online (usually 7-11pm) – the faster the better.

CS Icon

Customer service

  • There are many ways to get in touch, including messaging, live chat through the website, in their app and over the phone.
  • It also has options for getting in touch for hearing and impaired customers, as well as an interpreter service so you can speak to someone in your language.

bonus icon

Bonus features

AGL offers a handful of bonus features:

Bundling discount

You can get get a discount on your NBN plan if you bundle it with an AGL energy plan and BYO modem.

Home phone plan

For $10 a month you can get a home phone connection with unlimited calls to Australian mobiles and standard landlines.

Carbon neutral

AGL's NBN plans are certified carbon neutral by Climate Active.

Keep in mind that this is done through the purchase of carbon credits rather than actively reducing the carbon these technologies emit.

How does AGL internet compare?

Here's how AGL compares to some of the most popular NBN providers in Australia and their NBN 50 plans. Keep in mind that we've used standard ongoing prices for each provider (no promotional discounts applied).

ProviderTypical evening speedPriceLearn more
AGL50Mbps$84/month
View plans
Telstra50Mbps$100/month
Read review
Optus50Mbps$85/month
View plans
TPG50Mbps$74.99/month
View plans
iiNet50Mbps$79.99/month
View plans
Aussie Broadband48Mbps$85/month
Read review
Belong50Mbps$80/month
View plans
Tangerine50Mbps$79.90/month
View plans

Ready to sign up to AGL?

It's easy to sign up to AGL if you think it's right for you. Simply enter your address once you're on its website to make sure you can access the plan you've chosen. Together with regular fixed-line NBN, AGL also offers fixed wireless NBN plans if that's the connection type available at your property.

phone

What if I'm moving house?
AGL encourages people to use its services while moving, boasting an efficient sign up and moving process. Keep in mind that it could take up to 5 business days to get connected.

Be sure to give your current provider a heads up in case there's a notice period to account for. You don't want to be stuck paying for 2 internet plans.

If you're still feeling unsure about the process, check out our guide on how to switch broadband providers.


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