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More Telecom Business NBN, ADSL plans and Mobile Broadband Plans Compared April 2018

Choose between NBN fibre or fixed wireless, ADSL2 and phone bundles or mobile broadband, all the way up to business-grade SHDSL connectivity with More Telecom.

How does More Telecom compare?
More Telecom NBN plans
More Telecom ADSL plans
More Telecom SHDSL plans
More Telecom mobile broadband plans
Why should you consider More Telecom?

More Telecom is a 100% Australian owned and operated business, focused on providing broadband services to Australian businesses. More Telecom offers NBN (National Broadband Network) plans, ADSL (asymmetric digital subscriber lines), SHDSL (symmetrical DSL) and mobile broadband plans across the country.

More Telecom offers its ADSL and NBN plans on 24-month contracts only, while its SHDSL and non-NBN fibre plans are available on 12-month, 24-month and 36-month terms. Installation fees range from $0 on standard NBN and ADSL connections up to $2,299 on select non-NBN fibre plans.

For businesses which typically accept longer-term contracts, the installation fee is waived for customers signing up to a 36-month fibre or SHDSL contract. That fee waiver could save $2,299 in up-front costs, which is important for the small business customer.

4G mobile broadband plans, meanwhile, are available on month-to-month, no-lock-in contracts.

It’s worth noting that while More Telecom’s plans are focused on the needs of Australian businesses, there is no stated requirement for an Australian Business Number (ABN) to be provided, though customers are required to provide a company/business name (and asked, optionally, for an ABN) when signing up.

More Telecom NBN Plans

More Telecom’s NBN plans support all standard NBN access technologies, which vary based on the customer’s location: fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the building (FTTB), hybrid-fibre coaxial (HFC) and fixed wireless. Regardless of technology, More Telecom offers NBN connections on three of the main NBN speed tiers: Basic, Standard Plus and Premium. The 25Mbps Standard tier is not offered.

Regardless of access technology or speed tier, all More Telecom NBN plans include unlimited data, as well as features aimed at the business customer such as a static IP address, support available 7 days per week and free standard installation.

More Telecom’s NBN plans are as follows:

  • Basic Speed. Speeds between 8Mbps and 12Mbps for $69.95 per month
  • XL Speedboost. Speeds between 20Mbps and 50Mbps for $79.95 per month
  • XXL Speedboost. Speeds between 40 Mbps and 100Mbps for $99.95 per month

As noted, all More Telecom’s plans offer unlimited data. Paired with the higher speed NBN offerings, businesses can use More Telecom’s services to take full advantage of off-site backups, video conferencing and more.

Included with all NBN plans is a NetComm Wireless NBN Modem. Customers can choose from the standard NBN Modem (NF10WV) or an upgraded NBN Modem with enhanced wireless capabilities (NF18ACV), both available free of charge on More Telecom’s 24 month contract.

More Telecom ADSL Plans

For those businesses not in an NBN coverage area, More Telecom’s range of ADSL and SHDSL plans offer high-speed Internet connectivity and phone bundles. While the SHDSL plans – like the NBN plans – offer unlimited data, the ADSL plans are capped at 500GB per month.

More Telecom’s ADSL bundles start at $91.90 per month including line rental, but phone calls are charged. For example, local calls are 15.5c/min, national calls are 44c/min and mobile calls are also 44c/min. Extra lines – for those who require more phone services – are available at $36.95 per month.

More Telecom’s $104.90 M Bundle includes all local and national calls, with mobile calls charged at 55c/min. For businesses that make a lot of calls to mobiles, the $139.90 L Bundle includes all local, national and mobile calls. Extra lines are available for $49.95 for the M Bundle and for $84.95 for the L Bundle.

For all bundles, calls to 13/1300 numbers are charged at a flat 45c rate, which is not included in any of the included call options.

More Telecom business-grade SHDSL Plans

For businesses desiring higher-speed, business-grade broadband without the NBN, More Telecom’s SHDSL plans are available, featuring 1:1 contention ratios. This means your business has uncontested access to your purchased Internet bandwidth instead of sharing it with other users on More Telecom's network.

This ensures you get full Internet speeds at all times, without the speed drops common to standard residential and consumer-grade business Internet connections.

On the flip side, these connections are typically more expensive, because they offer the potential of guaranteed speeds and service provision, something which consumer plans typically do not.

More Telecom’s SHDSL plans start at $299 per month for 10Mbps symmetrical speed (i.e. the speed of uploads is the same as downloads). Further plans are available as follows:

  • 10Mbps SHDSL plan for $299 per month
  • 20Mbps SHDSL plan for $399 per month
  • 40Mbps SHDSL plan for $599 per month
  • 80Mbps SHDSL plan for $699 per month

More Telecom also offers Ethernet First Mile (or EFM) service at the following speed/price tiers:

  • Up to 10Mbps EFM 4-wire service for $249 per month
  • Up to 10Mbps EFM 6-wire service for $299 per month
  • Up to 20Mbps EFM 8-wire service for $349 per month

In simple terms, EFM doesn't offer guaranteed speeds. Customers on a 10Mbps plan can expect to receive up to that speed, but it may well be less. SHDSL does generally offer a guaranteed speed, but bear in mind this is usually measured to the "edge of the network", so actual speeds within the customer’s own network may be a little slower.

More Telecom offers professional configuration of the routers needed to use these high speed business Internet connections for $150, and can supply a Draytek 2762AC Business Grade Router for $579.95.

More Telecom mobile broadband plans

Using the Optus 4G network, More Telecom offers mobile broadband plans nationally, starting at $25 per month for 2GB included data, up to $50 per month for 8GB data. These plans are advertised as broadband-only services, and do not include calls, making them ideal for use in tablets, compatible laptops and with mobile hotspot devices.

More Telecom Extras

Traditional phone services can be added to any of More Telecom's broadband plans, too. Pricing starts at $36.95 a month for basic line rental with pay-as-you-go calls and tops out at $99.95 a month for unlimited local, national and mobile calls.

More Telecom offers a range of additional services alongside its broadband plans. These include 24/7 alarm monitoring, business website hosting, email hosting, NBN-ready EFTPOS terminal rental and virtual private servers.

On the phone front, More Telecom provides both traditional copper-line services as well as voice-over-IP (VoIP) services for use with NBN and fibre connections. It also offers session initiation protocol (SIP) trunking, which lets you make and receive multiple simultaneous calls on the same phone number via the Internet without paying for a full public switched telephone network (PSTN) line.

Dedicated customer support is another of More Telecom's key services. On SHDSL and non-NBN fibre plans, More Telecom offers 24/7 customer support with the promise that your call will be answered within ten seconds. Standard NBN and ADSL plans include seven-day technical support, with the support team working extended business hours Monday to Friday.

How does More Telecom compare?

As a business-focused Internet provider, More Telecom does not offer month-by-month plans. Its NBN and ADSL plans are available on 24-month contracts only, while SHDSL and non-NBN fibre is available on 12-, 24- and 36-month contracts.

While some providers offer cheaper plans with what appear to be the same inclusions, the detail in the fine print is telling – More Telecom’s unlimited data is actually unlimited. Spintel’s cheaper plans appear better value, but only offer minimal data inclusions outside business hours, so if you’re looking for NBN for the Home/Office, More Telecom offers more value.

How do More Telecom's fixed-line NBN plans compare?
How do More Telecom's fixed wireless plans compare?
How do More Telecom's phone packs compare?
How do More Telecom's ADSL plans compare?
How do More Telecom's mobile broadband plans compare?

How do More Telecom’s fixed-line NBN plans compare?

Compared to other providers offering unlimited monthly data, More Telecom’s starting price of $69.95 per month for the Basic Speed plan appears reasonable at first. Spintel and Optus offer plans slightly cheaper, though Spintel’s is at the Standard Plus speed tier, not Basic. TPG offers an equivalent plan for the same price, and on an 18-month contract for the same price Spintel will offer a NBN Premium speed plan with unlimited data:

Though some competing plans at this price point offer better speed or better price, you need to weigh up other considerations – More Telecom offers a free modem, free standard installation, and 7 day technical support which are all important considerations for business.

Stepping up the speed, More Telecom’s XL Speed Boost plan is more middle of the road. While Spintel offers cheaper plans with the same or faster NBN speed tier, iiNet, TPG and Harbour ISP have slightly more expensive plans offering the same speed.

At the Premium 100Mbps speed tier, More Telecom’s XXL Speed Boost plan is quite a bit more expensive than Spintel’s equivalent plan. However, More Telecom gives truly unlimited data, whereas Spintel’s is only unlimited during standard business hours and peak usage is limited to just 50GB.

Once you put that footnote to one side, most business plans at the NBN Premium speed tier are priced on par with More Telecom, and get a little more expensive depending on bundling (which can make other options quite appealing).

How do More Telecom’s fixed wireless NBN plans compare?

Like most NBN providers, More Telecom does not differentiate between fixed wireless and other NBN access technologies, charging the same rates regardless of which technology is available. As such, More Telecom’s fixed wireless line up the same as its fixed-line plans – until the 50Mbps speed tier, that is.

Relatively few providers currently offer fixed wireless connections at 50Mbps, reducing the competition significantly. As other providers also don’t differentiate between NBN Fibre and NBN Fixed Wireless, the comparisons above are valid for the speed tiers compared.

However, if you’re in a Fixed Wireless coverage area, consumer-grade plans like Tangerine’s Fixed Wireless XL Boost Unlimited 50/20 Mbps plan offer even better value.

How do More Telecom's phone packs compare?

So many of us use our mobile phones to make calls these days, but if you’re looking for plan options that include the ability to make fixed line calls, More Telecom’s offerings aren’t all that competitive.

Alongside the NBN plans, for example, a phone service will cost $29.95 per month, including local and national calls, with mobile calls and 13/1300 calls extra. For mobile calls to be included, that cost jumps to $49.95 per month.

Compared to bundled phone options from other providers, these options just don’t offer great value for money.

More TelecomBarefoot TelecomExetelHello BroadbandFlip TVSpintelTeleron
Pay-as-you-goN/AN/AN/AN/A$0 extra$0 extraN/A
Unlimited local and national calls$29.95 extraN/AN/A$10 extra$5 extraN/A$10
Unlimited local, national and mobile calls$49.95 extra$9 extra$10

extra

$40 extra$10 extra$10 extraN/A

How do More Telecom’s ADSL plans compare?

As with most ADSL providers, More Telecom’s ADSL plans are widely available. However, compared against other broadband Internet providers, especially against those which also bundle in phone line rental and calls, More Telecom’s starting plan does not offer exceptional value.

Telstra’s ADSL Small Business Bundle S includes 500GB data on a 24-month contract at a cheaper monthly rate, plus you get unlimited local calls. Optus offers a similar bundle for even less per month, with unlimited data and the option to add unlimited local, national and mobile calls for just $10 extra a month.

Of course, if you don’t need (or want) included phone service or calls, then there are definitely cheaper providers available – MyNetFone’s Business ADSL 500GB plan on a 24-month contract, for one.

How do More Telecom’s mobile broadband options compare?

You may conclude that More Telecom's mobile broadband plans don't represent great value for money. Many providers – some of which also use the Optus 4G network – offer significantly more data on similarly priced plans.

For example, for the same price as More Telecom's 8GB plan, customers can choose from the following plans:

Chances are good that customers can obtain better value still by arranging mobile broadband through their existing mobile service providers. More Telecom’s 4G offerings are simply not very competitive.

Why should you consider More Telecom?

More Telecom offers affordable business NBN plans across the full range of NBN connection types, for prices that are on par with other broadband Internet providers. However, the requirement for a 24-month contract may be off-putting to some, and by avoiding contracts, there are also some better deals around.

On the positive side, More Telecom happily offers NBN fixed wireless services at the same price as other NBN access technologies, and the Standard Plus 50Mbps tier is available too (provided, of course, that your fixed wireless connection can support the full speed in fringe areas).

Another positive is that More Telecom only meters downloads on its ADSL products. Its NBN, NBN Fixed Wireless, and business-grade SHDSL plans all include unlimited data (regardless of the time of day), so monitoring your monthly usage is unnecessary.

If you’re looking for a good price on business-grade Internet, with the certainty of readily-accessible technical support and many optional add-on services like VOIP, cloud-hosted PBX and more, More Telecom is well worth considering for the business customer.

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