We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
More's NBN plans offer decent typical evening speeds, with its prices being mostly in line with the average NBN prices on Finder.
More has great value if you do your banking with Commonwealth Bank. CommBank customers receive a generous 30% off their NBN plan fees for 12 months. When this discount is applied, More's NBN 25 and 50 plans become some of the cheapest we compare on Finder.
Beyond this, there isn't much to separate More from the dozens of other internet providers in the market.
More might appeal to you if you:
Want to try its NBN plans with a 14-day trial (modem fee not included)
Are a CommBank customer and want a significant 30% saving on your NBN for 12 months
With More, you should watch out for:
Non-direct debit fee. More will charge you $3.50 each time if you don't pay your bill by direct debit.
Most of More Telecom's NBN plans are in line with the Finder average for its respective speed tiers, and they all come with unlimited data.
However, its NBN 100 plan works out to be about $4 a month more expensive than average, while its NBN 250 plan is about $6 a month cheaper.
Where More NBN really shines is its exclusive discount available to Commbank customers. Its 30% off deal allows you to save up to $518.40 on your NBN plan over 12 months.
If you hop onto its Commbank deal, it makes More's NBN plans much more attractive, coming out as some of the cheapest available on Finder depending on the speed tier.
It's also worth comparing More to its residential-only counterpart, Tangerine, which has the same owners.
Good to know:Tangerine has plans that promise identical speeds but have much lower prices than More, even once its initial discounts have worn off. If you're considering More, see if Tangerine might suit your budget better.
Besides the Commbank discount, there are no real perks or extra plan features included on More's plans. For non-Commbank customers, you could compare and find a cheaper deal elsewhere.
You can BYO modem to More, or you can purchase a range of modems from them direct that start at $139.90. This is slightly cheaper than the average cost of a modem in Finder's database of $145.
Things to watch out for:
If you don't pay by direct debit, More will charge you $3.50. More will also ask you for $3.50 if you want a paper bill.
More's 14-day satisfaction guarantee doesn't apply to its modem fee so you won't get that refunded. The modem will be unlocked so you can take it with you to another provider.
Performance
Unfortunately, More Telecom is not included in any official reporting from the Australian Competition and Consumer Commission (ACCC) to document its performance.
Looking purely at More's advertised speeds, we can assume that its NBN 25 and NBN 50 plans will offer fast speeds, as its typical evening speeds are the maximum available on its speed tiers.
Good to know: 25Mbps is the maximum speed on an NBN 25 plan. Similarly, 50Mbps is the max you can get on the NBN 50 tier.
However, its NBN 100 and NBN 250 plans perform a little slower than the maximum, coming in at 95Mbps and 200Mbps respectively during busy hours of the day.
More doesn't claim typical evening speeds on its NBN 1000 plan as it's relatively new and there's not enough data to provide average speeds.
Customer service
There are quite a few ways to reach More if you run into any issues or have questions:
Call the customer support team between 8:30am–6pm AEDT, Monday to Friday.
Technical support is available 7 days a week - 7am-Midnight AEDT on weekdays, 8am-8pm AEDT on weekends.
Reach out to a support agent by live chat via the More website.
Message them via WhatsApp.
Send an email if you aren't in need of a quick response.
Bonus features
More's plans are super simple, with a couple of features worth explaining.
14-day NBN trial
If you aren't happy with your More NBN service within 14 days, you can cancel it and get a full refund on your plan fees.
Any modem fees are not refunded.
Free eero Secure subscription
If you purchase an Amazon eero device from More, it includes an eero Secure subscription at no additional cost for 12 months.
eero Secure helps keep your internet connected devices safe.
Keep in mind. Once your initial free 12 months are up, your eero Secure subscription automatically renews at $2.99 a month until cancelled.
How does More NBN compare?
Here's how More compares to some of the most popular NBN providers in Australia and their NBN 50 plans. Keep in mind we've used the standard ongoing prices for each provider (no promotional discounts applied).
It's easy to sign up to More if you think it's right for you. Just remember to input your address on More's website to check that you have access to the NBN plan you're after.
More also sells a fixed wireless NBN plan if that's the connection type available at your address.
What if I'm moving to a new address? If you're already a More customer, you can organise moving your service to a new address using the customer portal's Service Relocation option. If you aren't, contact More in advance so you can ensure your internet is switched on when you move in.
We recommend also giving your current provider notice in case there's a cancellation waiting period. You don't want to pay for 2 internet services at the same time.
We've researched and reviewed hundreds of internet plans to make our guides as helpful as possible. Our expertise is highlighted across numerous TV, print and digital media appearances.
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We keep our product database of 65 internet providers updated regularly with the latest broadband deals. Our guides are carefully reviewed and fact-checked.
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Since 2015, we've helped over 1 million Australians find the right broadband plan for their household. We explain plan features and prices simply to help you make your decision.
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It's time to sort out your NBN plan for the new year.
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Get uncapped data on your satellite plan for cheaper.
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Dodo joins the growing list of providers hiking up NBN 50 plan prices.
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As the US deploys US$42 billion in upgrades, how are we doing down under?
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Save some cash on a new NBN or home internet plan with a Black Friday offer.
Mark Neilsen is a writer at Finder, specialising in streaming and broadband. He knows what you want to watch, how you can watch it and find you the cheapest way to watch it. He has over 20 years' experience in entertainment media, having worked for street bible The Drum Media as well as The Music's magazine and website. His articles have also appeared in Inpress, Beat, Time Off, Rave and more. While at Finder, Mark’s expertise has also been featured in Yahoo Finance, The New Daily, Ad News, Tech Guide and news.com.au. In his time at Finder he has done over 300 articles on streaming and broadband. In his time away from Finder he is trying to get through the watchlists of the 11 streaming services he is currently subscribed to.
SPONSORED: Upgrade your internet before the end of 2023 and get ahead on your life admin! We take a look at some of the benefits of a faster internet connection.
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