SpinTel NBN, ADSL and mobile broadband plans compared August 2018

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With great NBN rates that don't count uploads towards your monthly limit, SpinTel offers some of the best deals around.


SpinTel is a Sydney-based Internet provider supplying NBN, ADSL and mobile broadband services across the country. It offers both fixed-line and fixed wireless NBN connections as well as a voice over IP (VoIP) phone service for making and receiving calls over the Internet. You can also bundle a mobile phone service on the same bill.

All SpinTel's plans are available on both 18-month and month-to-month contracts for the same price, although set-up costs can vary.

SpinTel NBN plans

SpinTel's NBN plans support all standard NBN access technologies: fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the building (FTTB), hybrid-fibre coaxial (HFC) and fixed wireless.

Depending on the technology, all four main NBN speed tiers are available: Basic (nbn12), Standard (nbn25), Standard Plus (nbn50) and Premium (nbn100). On the data front, SpinTel's entry level NBN plans come with either a 100GB or 200GB allowance, depending on whether you sign up for a month-to-month or an 18-month deal, but it's worth noting that either way, your uploads don't count towards your usage limit. Alternatively, you can sign up for unlimited data, regardless of the length of the contract.

On a 12Mbps connection, this gives you a choice between the following three plans:

  • 100GB for $44.95 a month (month-to-month)
  • 200GB for $44.95 a month (18 months)
  • Unlimited data for $54.95 a month

Comparing plans becomes complicated because SpinTel doesn't offer Standard speed connections on fixed-line NBN services. Instead, you can boost your Internet speed from Basic to Standard Plus for an extra $10 a month or to Premium for $25 per month. Keep in mind there's no Premium unlimited data plan – instead you're granted 1000GB per month.

On fixed wireless, you pay $10 extra for Standard or $20 for Standard Plus, with no Premium speeds on offer. This means different pricing tiers to the fixed-line plans once you get above Basic speed.

While the monthly pricing is unaffected by your contract length, the initial set-up fees are not. On a month-to-month contract, you'll need to pay a $69.95 set-up fee, while on an 18-month contract, this is waived and you're also granted a $49 credit on your first bill. Either way, you'll pay $49 for a NetComm NF10WV modem or $99.95 for the more advanced NetComm NF18ACV. Both require a $15 payment for delivery. On top of this, there's the option to bundle a mobile phone service, while SpinTel also offers separate mobile broadband services.

If you break an 18-month contract, you need to pay an $11 early termination fee for each remaining month on your contract.

Home phone line rental is bundled in with all SpinTel's NBN plans, offering a $0 per month pay-as-you-go option or a $10 per month phone pack with unlimited local, national and mobile calls.

SpinTel is flexible when it comes to excess data charges. If you exceed your monthly limit, you can opt to automatically purchase 10GB data blocks for $3 each or else be throttled to 256kbps for the rest of the current billing cycle. For more information on the extras SpinTel offers with its NBN plans, click here.

SpinTel ADSL plans

SpinTel also offers ADSL services across the country, although deals are complicated by the fact that it offers different pricing tiers for urban, metro and regional areas.

As such, SpinTel offers three ADSL plans, with different pricing and data allowances depending on your location and the length of your contract.

  • 100GB per month along with home phone line rental on a month-by-month contract for $44.95 (urban/metro) or $74.95 (regional)
  • 200GB per month along with home phone line rental on an 18-month contract for $44.95 (urban/metro) or $74.95 (regional)
  • Unlimited data along with home phone line rental on a month-to-month or 18-month contract for $54.95 (urban/metro) or $94.95 (regional)

Set-up fees also vary. In metro and regional areas, you'll pay a $49 set-up fee on a month-to-month deal or $0 with a $49 credit on an 18-month plan. In urban areas, SpinTel drops the set-up fee on month-to-month deals.

Like SpinTel's NBN deals, unless you bring your own modem, you'll pay $49 for a NetComm NF10WV modem or $99.95 for the more advanced NetComm NF18ACV. Either is $15 for delivery, with no discounts on the modem if you sign up for an 18-month contract (but you do get that $49 credit).

No home phone line is included by default with SpinTel's ADSL plans. Instead, you'll need to pay an extra $24.95 a month for line rental. The basic line rental comes with pay-as-you-go calls, or you can pay an extra $10 a month for unlimited local, national and mobile calls.

SpinTel mobile broadband plans

SpinTel also offers 3G/4G mobile broadband services via the Optus network, but you can't bundle them with other services. You can opt for SIM-only plans with a $5 activation fee, or you can also buy hardware and waive that fee. Outright purchase options include a $99 Huawei E8372 USB dongle, a $99 Huawei E5573 hotspot or a $99 TL-MR3020 3G/4G Dual Band AC Wi-Fi Router.

The following are the four core mobile broadband plans:

  • 5GB plan for $14.95 per month
  • 8GB plan for $21.95 per month
  • 50GB plan for $53.95 per month
  • 70GB plan for $69.95 per month

There are no contracts or early termination fees on SpinTel's mobile broadband plans. Once you reach your monthly data limit, you'll pay $13 per GB on the 5GB and 8GB plans or $7 per GB on the 50GB and 70GB plans.

SpinTel extras

To put your NBN connection to work, you'll need a compatible modem-router capable of sharing that connection among your various devices. If you don't already have a suitable model ready to go, SpinTel will sell you the $49 NetComm NF10WV or you can step up to the $99.95 NetComm NF18ACV which adds Gigabit Ethernet and Wi-Fi 802.11 AC1600. There's no option for a free modem on NBN or ADSL, even if you sign up for an 18-month contract (but you do get that $49 credit).

If you plan on using the NBN voice line, you might also buy the $70 Grandstream DP750 DECT cordless phone base station which supports up to five handsets, 10 SIP accounts and four concurrent calls while also offering 3-way voice conferencing, full HD audio and integrated Power over Ethernet. To accompany it, SpinTel offers the $60 Grandstream DP720 DECT cordless handset.

SpinTel includes a voice over IP (VoIP) phone service alongside its NBN plans with a $0 pay-as-you-go service charging 10 cents for local and national calls along with 20 cents per minute mobile calls. Upgrading to the $10 phone pack gets you unlimited local, national and mobile calls.

A home phone service is also included on ADSL, with a $0 pay-as-you-go service charging 12 cents local, 59 cents national and 34 cents per minute mobile calls. As with the NBN, upgrading to the $10 phone pack gets you unlimited local, national and mobile calls.

How does SpinTel compare?

Comparing SpinTel's plans against competitors is tricky because it keeps its pricing consistent regardless of contract length, but doubles your monthly data allowance from 100GB to 200GB if you sign up for an 18-month contract.

Set-up fees also drop, so the below comparisons are all based on its more economical 18-month fixed-line plans (fixed wireless pricing differs). Most rivals only offer the choice of 12- and 24-month contracts.

To further cloud the issue, unlike most telcos, SpinTel doesn't count uploads towards your monthly limit. This could make your 100GB or 200GB stretch much further if you're uploading large files or extensively using two-way services like voice/video chat and file sharing.

Also take into account that SpinTel includes a voice line with a $0 pay-as-you-go option, whereas many telcos force you to pay for a phone pack if you want a voice service.


How do SpinTel's fixed-line NBN plans compare?

SpinTel's 200GB Basic plan over 18 months is one of the best deals going around, pipping Teleron at the post by a hair. Keep in mind that if you can live with only 100GB per month, then Teleron and Exetel can undercut this by a few dollars, but they do count uploads towards your limit so that 100GB won't stretch as far as it will with SpinTel.


SpinTel's Unlimited Basic plan over 18 months is almost the best deal going around, pipped only by Flip TV's slightly cheaper deal. Keep in mind that if you opt for a month-to-month deal then Barefoot and Mate Communicate can match that price. As with the capped plans, variables to watch include set-up and modem costs along with phone pack pricing. Some telcos will also put you on a higher speed tier for less than the extra $10 SpinTel wants to step up to Standard Plus speeds.


SpinTel's speed tiers offer better value than most rivals, although Exetel is the one to watch at Standard Plus speeds. Keep in mind, SpinTel doesn't offer the option of Standard speed. On fixed wireless, you pay $10 extra for Standard or $20 for Standard Plus, with no Premium speed option on offer.

SpinTel
Teleron Exetel Mate Flip TV Barefoot Buzz Telco
25Mbps N/A $10 extra N/A N/A $10 extra N/A $10 extra
50Mbps $10 $20 extra $5 extra $10 extra $30 extra $10 extra $16 extra
100Mbps $25 $30 extra $35 extra $40 extra N/A $40 extra $20 extra

How do SpinTel's fixed wireless NBN plans compare?

Unlike many telcos, SpinTel's fixed wireless pricing varies from its fixed-line pricing when you look at the Standard and Standard Plus tiers, so you need to ensure you're comparing apples with apples. To make it more complicated, data allowances vary depending on your contract. Set-up fees also drop, so the below comparisons are all based on its more economical 18-month fixed wireless plans. Most rivals only offer the choice of 12 and 24-month contracts.

At these prices, SpinTel leads the pack, beating Teleron thanks to the fact it charges the same rates as its Basic fixed-line service. That said, if you're looking to step up to Standard fixed wireless, then Teleron is better value.

If you're willing to settle for 100GB on a month-on-month deal, then Exetel and IPSTAR can do slightly better deals but remember the impact of SpinTel's unmetered uploads.


As with its fixed-line plans, SpinTel's Unlimited Basic plan over 18 months is almost the best deal going around, topped only by Flip TV's slightly cheaper deal. Keep in mind that if you opt for a month-to-month deal, then Barefoot and Mate Communicate can match those prices.

How do SpinTel's phone packs compare?

Unlike some telcos, SpinTel offers a $0 per month pay-as-you-go phone option, which is great if you rarely make calls but still want the convenience of a home phone number for receiving calls. If you do make calls, you'll pay 10 cents to local and national numbers along with 20 cents per minute to mobiles. Upgrading to the $10 phone pack gets you unlimited local, national and mobile calls.

A home phone service is also included on ADSL, with a $0 pay-as-you-go service charging 12 cents local, 59 cents national and 34 cents per minute mobile calls. As with the NBN, upgrading to the $10 phone pack gets you unlimited local, national and mobile calls.

SpinTel
Barefoot Telecom Exetel Hello Broadband Flip TV MyNetFone Teleron
Pay-as-you-go $0 extra N/A N/A N/A $0 extra $0 N/A
Unlimited local and national calls N/A N/A N/A $10 extra $5 extra $10 $10
Unlimited local, national and mobile calls $10 $9 extra $10

extra

$40 extra $10 extra $20 N/A

How do SpinTel's ADSL plans compare?

SpinTel offers great deals for city slickers who are after an ADSL service and are willing to commit to an 18-month contract. It's the best price you'll find, unless you look to month-to-month deals where Barefoot Telecom and Mate Communicate sneak ahead.

Unfortunately, the price blows out for country folk connected to a regional telephone exchange. Some telcos apply consistent ADSL pricing across the country, so if you live beyond the city limits, then it's certainly worth shopping around. Remember that with SpinTel, you've got the flexibility of a $0 pay-as-you-go voice service on ADSL, but uploads count towards your monthly data limit.

How do SpinTel's mobile broadband plans compare?

SpinTel's 5GB plan using the Optus 3G/4G network is the pick of the bunch, especially as you're not forced to sign up for a long-term contract. Keep in mind that you can find slightly better deals if you look at pre-paid options, such as Optus's own 5GB plan over 30 days.

As you ramp up the data allowances, it can be frustrating that you're forced to jump from 8GB to 50GB with no option in-between. Even so, at the 50GB mark, SpinTel still leads the pack.

Why should you consider SpinTel?

There's a lot to like about SpinTel's broadband offerings, with some of the best pricing around plus the bonus of not counting uploads towards your monthly limit on NBN connections. This helps your allowance stretch further, considering there's no middle ground between the 100GB/200GB per month plans and unlimited plans. The flexible excess data options take some of the risk out of opting for the lower plans.

In return, there's no option for a free modem even if you sign up for an 18-month contract but the $49 credit on your first bill covers the cost of the basic NetComm NF10WV.

Thankfully, SpinTel's NBN price remains very competitive as you crank up the speed. The lack of Standard speed plans on fixed-line isn't really an issue considering it's only $10 per month to step up from Basic to Standard Plus. Power users could be disappointed that there's no unlimited data option on the Premium plans.

The icing on the cake is the $0 per month pay-as-you-go voice service on NBN and ADSL plans with the option of a generous $10 phone pack. SpinTel's Achilles heel is its steep regional ADSL pricing, so you might want to look elsewhere until the NBN reaches your street.


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