SpinTel Broadband

SpinTel NBN review

You can sign up for regular NBN plan from SpinTel or get 5G speeds and unlimited data with a home wireless connection.

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SpinTel has been around since 1996, but its Internet plans are far from old-fashioned. They're actually the only smaller provider to currently offer 5G on its home wireless broadband plans.

Top features:
  • Some of the cheapest NBN plans in the Finder database
  • Offers 5G home wireless on the Optus network

2020 Finder Awards

Winner: Best Budget NBN

Spintel NBN Standard Bundle 100GB 1 Month

This plan offers 100GB of monthly data for under $50 a month at decent speeds and data capped plans for data-capped plans suitable for people who don't need a lot of data and are looking to save.

Which SpinTel plan are you after?

Compare SpinTel NBN plans

What are SpinTel's NBN plans like?

You can purchase any of SpinTel's NBN plans month to month, or on a 6-month contract.

  • "Standard 25" 100GB NBN 25. 100GB for $49.95 per month. Typical evening speed of 21Mbps.
  • "Standard 25" Unlimited NBN 25. Unlimited data for $59.95 per month. Typical evening speed of 21Mbps.
  • "Plus 50" NBN 50. Unlimited data for $64.95 per month. Typical evening speed of 45Mbps.
  • "Premium 100" NBN 100. Unlimited data for $84.95 per month. Typical evening speed of 90Mbps.

You can bring your own modem, or buy a standard one from SpinTel for $69 + $20 shipping. Signing up to a 6-month contract will refund the cost of the modem, but the shipping fee remains.

SpinTel review

SpinTel has been around for over 25 years, and provides a range of telecommunications from mobile plans to home wireless.

Its NBN plans are some of the cheapest available in the Finder database, but keep in mind that any plan discounts only last for your first 6 months. If you're unhappy with paying the full price from your 7th month onwards, you'll need to switch providers.

In terms of wireless Internet, SpinTel packs in the value compared to other providers. It's also the only smaller provider to offer 5G on its home wireless plans, but you'll need to be in an Optus 5G coverage area to access these speeds.

Here's what you can get with a SpinTel NBN plan:

management

Phone packs

technical support

Mobile plan bundle

Is SpinTel any good? We ask our utilities expert and writer, Sam Baran

Photo of Sam BaranSpinTel's NBN plans are about $5 cheaper than the average and not too slow at all, making them a good pick for broadband customers.

Likewise, SpinTel's mobile broadband is great value, and they have some of the highest data caps on the market (up to 500GB), helping them stand out for customers with huge data needs. Always compare your options to find the right data cap and price for you.

Finally, SpinTel's 5G home wireless plan is better value than Optus's if you plan to stay with them for 12 months or less. It costs $15 more on a month-to-month contract, but has a $180 smaller set-up fee. On a 24-month contract, SpinTel is also $5 cheaper monthly than Optus.

How does SpinTel compare?

For a better idea of how SpinTel's NBN plans compare, we've taken its NBN50 plan and placed it alongside similar offerings from TPG and Tangerine.

Thanks to SpinTel's exclusive offer, it compares pretty well with the other two providers in terms of price. But actually, without the discount, SpinTel's plan is still roughly $5 cheaper per month than its competitors. It also has a decent typical evening speed, landing right in the middle of TPG and Tangerine's.

If price is your main concern and you're not looking for any plan extras, SpinTel is a winner. Bigger providers like Optus or Telstra may provide extra features if you want them, but will also cost significantly more.

Here are some of the pros and cons of SpinTel:

Pros

  • Highly competitive prices across all plans
  • Huge data available on mobile broadband
  • 5G home wireless available

Cons

  • Pricey home wireless/mobile broadband modems

Compare SpinTel's mobile broadband plans

What mobile broadband plans are on offer from SpinTel?

SpinTel has four mobile broadband plans, all of them going month to month with no lock-in contract.

  • 4GB for $14.95 per month ($9.95 for first 6 months)
  • 20GB for $24.95 per month ($19.95 for first 6 months)
  • 200GB for $59.95 per month ($54.95 for first 6 months)
  • 500GB for $59.95 per month

In terms of modems, it's required to purchase a $290 Netgear AC800S modem SpinTel offers. You'll also need to pay an extra $20 shipping fee.

Compare SpinTel's home wireless plans

SpinTel home wireless plans explained

While SpinTel has a decent range of 4G home wireless, they are also the only smaller provider to sell 5G home wireless too. Here are SpinTel's 4G options:

  • 200GB capped speed. 200GB of data for $49.95 per month. Speeds are capped at a maximum of 50.0000Mbps.
  • 500GB full speed. 500GB of data for $59.95 per month. Full 4G speeds ($59.95 for first 6 months)

With 4G home wireless plans, you get to choose between three separate modems. All are available upfront or as a monthly rental.

When it comes to 5G, SpinTel only has a single plan:

  • Unlimited data for $80 per month ( per month on a 12-month contract).

You will be provided a Nokia FastMile modem for postage as part of your plan, but it is a rental and must be returned when you switch or cancel your home wireless plan. 5G home wireless is only available to customers in areas covered by the Optus 5G network.

SpinTel customer service

SpinTel's support services are pretty extensive. Here's what's available:

management

Account management

You can manage your account via the My Account portal on the SpinTel website. This lets you track orders, sort out billing and more.

cutomer service

Customer service

SpinTel has loads of service options, and its call centre is available 8am-8pm weekdays, or 9am-5pm weekends. Beyond that, they list WhatsApp and Messenger contact details, or you can live chat in your My Account on the portal.

technical support

Technical support

Technical support options are identical to the customer service options.

Frequently asked questions

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