SpinTel was a big winner in the 2026 Finder Awards.
Full list of 2026 broadband winners
SpinTel’s internet plans will suit people who want budget-friendly internet without sacrificing speed or service quality.
Founded in 1996, it’s one of Australia’s longer-running independent providers and offers four NBN plans across different speed tiers: NBN 25, NBN 100, NBN 500 and NBN 1000.
The range is more limited than some other providers, but it will suit those after either a basic internet plan or fast speeds.
SpinTel also provides 4G and 5G home wireless broadband as a standalone alternative to NBN.
It can be handy for homes without NBN access or for those who prefer a cable-free setup. You can also sign up to one of its mobile broadband plans for a more portable internet option.
SpinTel has been recognised in Finder’s 2026 Broadband Awards, winning Best Ultrafast Speeds NBN Provider and being highly commended in two other categories: Best Budget NBN Provider and Best Wireless Broadband Provider.
Speeds above NBN 100 require an FTTP or HFC connection. Entering your address on SpinTel's website will confirm which plans are available at your property.
We designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from 40+ providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.
Keep in mind you’ll need to rent a modem, which costs either $4 or $10 per month, depending on your plan and needs.
We designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from 40+ providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.
SpinTel's plans are simple by design, with a few useful extras worth knowing about.
You can add a home phone line to your NBN plan.
The pay-as-you-go option includes free incoming calls, with local and national calls at 10 cents per call and mobile calls at 20 cents per minute.
For unlimited calls to local, national and Australian mobile numbers, the unlimited phone pack costs $10 per month.
SpinTel lets you bundle a mobile SIM plan with your NBN service at checkout.
The bundle discount applies while both services remain active on your account.
It’s available on selected plans, with a discount of $3 a month.
With SpinTel’s Refer a Friend program, you earn ongoing monthly credit when someone you refer signs up to a plan.
You’ll get $5 per month for each NBN referral, credited to your bill.
SpinTel is not included in the ACCC’s Measuring Broadband Australia program, which independently tested and published quarterly speed data for a selection of Australia’s larger NBN providers until the ACCC wound the programme up in June 2026.
This means its evening speed performance isn’t independently verified.
Instead, SpinTel publishes its own self-reported typical evening speeds (7pm-11pm) for its NBN plans.
While the NBN 25 and NBN 500 plans can reach full speeds during the busy evening period, the NBN 1000 plan falls a bit short.
However, most households are unlikely to notice the difference, and it’s broadly in line with many other providers in our database.
If you need to contact SpinTel's customer service team, you can get in touch with them using the following methods:
According to the latest ACMA complaints-handling performance report (July-September 2025), SpinTel recorded 85 complaints per 10,000 services.
It also took an average of 11 days to resolve complaints. Like other providers in the report, these figures are combined across both mobile and NBN services into a single score.
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Does Spintel offer a 4G/5G hotspot wifi modem plan.
I have two properties and spend 90% time at an Adelaide house which has FTTP fibre cable but when I go away to a holiday home which does not have NBN I want to be able to relocate my hotspot device for the weekend.
As I get older and retire, I would increase usage in the country premise.
I don’t want to pay for NBN for a building I am not in.
Can they help?
Hi Andrew,
Yes, SpinTel offers both 4G and 5G wireless broadband plans, including options for home use and portable, pocket WiFi modems on the Optus network. Plans are generally contract-free (with modem costs) and provide unlimited data options, with 5G offering higher speeds (up to 240Mbps+) and 4G (up to 25Mbps) providing a portable or home alternative. Hope this helps!
Are any provider doing pensioner discounts
Hi Terry,
Yes, the plans on this page are designed for pensioners: https://www.finder.com.au/broadband-plans/nbn/nbn-plans-for-seniors
Hope this helps!