Is Aussie Broadband worth it?

Aussie Broadband is worth it if you value Australian-based customer support and consistently fast speeds over the lowest possible price. It delivers the maximum speed available on nearly every speed tier, including during the busy 7pm to 11pm period, and its NBN 1000 plans have some of the fastest typical evening speeds on the market, second only to Telstra. The trade-off is cost: Aussie Broadband is more expensive than several providers offering similar plans, so if price is your main priority you may find better value elsewhere.

Is Aussie Broadband more expensive than other providers?

Yes. Aussie Broadband's plans are not the cheapest on the market, and it typically costs more than providers offering comparable speeds. You are paying a premium for local customer support, customisable plans and strong evening speed performance. If you want a cheaper alternative, Superloop offers high-speed NBN for less with local support, and Tangerine has some of the cheapest NBN plans while matching Aussie Broadband's typical evening speeds on the NBN 25 and NBN 50 tiers.

What NBN speed tiers does Aussie Broadband offer?

Aussie Broadband offers a full range of NBN speed tiers, from NBN 25 and NBN 50 up to the fast NBN 100, NBN 250 and NBN 1000 tiers. You get the maximum speed available on nearly every tier. The higher tiers (NBN 250 and above) are only available on fibre-to-the-premises (FTTP) and some HFC connections, so check your address before signing up.

Is Aussie Broadband's customer service good?

Aussie Broadband is known for its Australian-based customer support, which is one of the main reasons customers choose it over cheaper rivals. It is also proactive about alerting customers to maintenance and connectivity issues. This local support is a key part of what you pay a premium for.

Do I need a modem with Aussie Broadband?

You can bring your own modem to Aussie Broadband if you already have a compatible one from a previous provider, which saves you an upfront cost. If you need a modem, you can buy one from Aussie Broadband for $216, which is slightly above the average price of a modem.

Are Aussie Broadband plans on a contract?

Aussie Broadband's NBN plans are month-to-month with no lock-in contract, so there are no exit fees if you decide to switch. This makes it easy to move to another provider if your needs or budget change.

What connection type do I need for Aussie Broadband's fastest plans?

Aussie Broadband's fastest tiers, NBN 250 and NBN 1000, are only available on fibre-to-the-premises (FTTP) and some HFC connections. If your home is on FTTN, FTTC or fixed wireless, you will be limited to lower speed tiers. Check your address with Aussie Broadband before you sign up to confirm which speeds are available.

Does Aussie Broadband offer mobile or home wireless broadband?

Yes. Aussie Broadband offers mobile broadband plans that run on the Optus 4G and 5G network, alongside its NBN and fixed wireless plans. Its core strength remains its NBN plans, so weigh up the mobile options against dedicated mobile providers before committing.

How does Aussie Broadband compare to Superloop, Tangerine and Optus?

Aussie Broadband, Superloop, Tangerine and Optus all offer similar plans, but each has a different strength. Superloop is a strong Australian option for high-speed NBN at a lower price than Aussie Broadband, with local support. Tangerine offers some of the cheapest NBN plans while matching Aussie Broadband's typical evening speeds on the NBN 25 and NBN 50 tiers. Optus is a good pick if you want a big brand with reliable speeds. Aussie Broadband stands out for local support and fast evening speeds, but it usually costs more.

Did Aussie Broadband win any Finder Awards?

Aussie Broadband was highly commended for Best Hyperfast Speeds NBN Provider in the 2026 Finder Awards. This reflects its strong performance on the fastest NBN tiers, where its NBN 1000 evening speeds rank second only to Telstra.

Can I get a reward for switching to Aussie Broadband?

Finder Rewards members can get a $75 digital Visa gift card when they find a better deal and switch through Finder. Finder Rewards is free to join, so you can sign up and check your eligibility when you compare broadband plans.

Aussie Broadband Review: Get a $75 Digital Visa Gift Card

Pros

Australian-based customer support
Customisable data limits and upload speeds
Specific plans and bundles designed for gamers and seniors
$75 digital Visa Gift Card through Finder Rewards with eligible plans

Cons

More expensive than competitors offering similar services
Average performance in the ACCC's final Broadband Performance Report (June 2026)

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Compare Aussie Broadband plans

13 of 13 results

Finder score	Provider Rating	Internet speed	Monthly price	Special offer
Finder score 8.8 Great Aussie Broadband NBN Fast Fibre Most Loved NBN Month-to-month SAVE $120 $99 $79 per month for first 6 months	Finder score 8.8 Great	4.2/5	Nbn500 500/44 Mbps	$99 per month	SAVE $120 $99 $79 per month for first 6 months	$79/mth for first 6 months, then $99/mth. Use promo code SPRING20. Ends 15 Nov 2026. $79 min. total cost. T&Cs apply.	$75 RewardT&Cs apply T&Cs apply Go to site View details Compare product selectionCompare	loading
Finder score 8 Great Aussie Broadband NBN Basic Most Loved NBN Month-to-month Regular price	Finder score 8 Great	4.2/5	Nbn12 12/1 Mbps	$77 per month	Regular price	$77 min. total cost. T&Cs apply.	$75 RewardT&Cs apply T&Cs apply Go to site View details Compare product selectionCompare	loading
Finder score 8.4 Great Aussie Broadband NBN Basic Plus Most Loved NBN Month-to-month SAVE $150 $83 $58 per month for first 6 months	Finder score 8.4 Great	4.2/5	Nbn25 23/9 Mbps	$83 per month	SAVE $150 $83 $58 per month for first 6 months	$58/mth for first 6 months, then $83/mth. Use promo code SPRING25. Ends 15 Nov 2026. $58 min. total cost. T&Cs apply.	$75 RewardT&Cs apply T&Cs apply Go to site View details Compare product selectionCompare	loading
Finder score 8.5 Great Aussie Broadband NBN Value Most Loved NBN Month-to-month SAVE $150 $95 $70 per month for first 6 months	Finder score 8.5 Great	4.2/5	Nbn50 47/18 Mbps	$95 per month	SAVE $150 $95 $70 per month for first 6 months	$70/mth for first 6 months, then $95/mth. Use promo code SPRING25. Ends 15 Nov 2026. $70 min. total cost. T&Cs apply.	$75 RewardT&Cs apply T&Cs apply Go to site View details Compare product selectionCompare	loading
Finder score 8.6 Great Aussie Broadband NBN Fast Most Loved NBN Month-to-month SAVE $120 $99 $79 per month for first 6 months	Finder score 8.6 Great	4.2/5	Nbn100 94/18 Mbps	$99 per month	SAVE $120 $99 $79 per month for first 6 months	$79/mth for first 6 months, then $99/mth. Use promo code SPRING20. Ends 15 Nov 2026. $79 min. total cost. T&Cs apply.	$75 RewardT&Cs apply T&Cs apply Go to site View details Compare product selectionCompare	loading
Finder score 7.7 Great Aussie Broadband NBN Fast Plus 100/40 Most Loved NBN Month-to-month Regular price	Finder score 7.7 Great	4.2/5	Nbn100 94/36 Mbps	$114 per month	Regular price	$114 min. total cost. T&Cs apply.	$75 RewardT&Cs apply T&Cs apply Go to site View details Compare product selectionCompare	loading
Finder score Not scored yet Aussie Broadband NBN Superfast Pro Most Loved NBN Month-to-month Regular price	Finder score Not scored yet	4.2/5	Nbn250 250/89 Mbps	$114 per month	Regular price	$114 min. total cost. T&Cs apply.	$75 RewardT&Cs apply T&Cs apply Go to site View details Compare product selectionCompare	loading
Finder score 8.4 Great Aussie Broadband NBN Superfast Fibre Most Loved NBN Month-to-month Regular price	Finder score 8.4 Great	4.2/5	Nbn750 750/44 Mbps	$119 per month	Regular price	$119 min. total cost. T&Cs apply.	$75 RewardT&Cs apply T&Cs apply Go to site View details Compare product selectionCompare	loading
Finder score 8.7 Great Aussie Broadband NBN Ultrafast Fibre Most Loved NBN Month-to-month Regular price	Finder score 8.7 Great	4.2/5	Nbn1000 875/92 Mbps	$129 per month	Regular price	$129 min. total cost. T&Cs apply.	$75 RewardT&Cs apply T&Cs apply Go to site View details Compare product selectionCompare	loading
Finder score Not scored yet Aussie Broadband NBN Turbofast Pro Most Loved NBN Month-to-month Regular price	Finder score Not scored yet	4.2/5	Nbn500 500/178 Mbps	$136 per month	Regular price	$136 min. total cost. T&Cs apply.	$75 RewardT&Cs apply T&Cs apply Go to site View details Compare product selectionCompare	loading
Finder score Not scored yet Aussie Broadband NBN Ultrafast Pro Most Loved NBN Month-to-month Regular price	Finder score Not scored yet	4.2/5	Nbn1000 875/339 Mbps	$160 per month	Regular price	$160 min. total cost. T&Cs apply.	$75 RewardT&Cs apply T&Cs apply Go to site View details Compare product selectionCompare	loading
Finder score 8.7 Great Aussie Broadband NBN Hyperfast Most Loved NBN Month-to-month Regular price	Finder score 8.7 Great	4.2/5	Nbn2000 1,780/92 Mbps	$189 per month	Regular price	$189 min. total cost. T&Cs apply.	$75 RewardT&Cs apply T&Cs apply Go to site View details Compare product selectionCompare	loading
Finder score Not scored yet Aussie Broadband NBN Hyperfast Pro (2000/500Mbps) Most Loved NBN Month-to-month Regular price	Finder score Not scored yet	4.2/5	Nbn2000 1,810/430 Mbps	$220 per month	Regular price	$220 min. total cost. T&Cs apply.	$75 RewardT&Cs apply T&Cs apply Go to site View details Compare product selectionCompare	loading

Showing 13 of 13 results

How the Finder Score helps you find a better broadband plan

We designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from 40+ providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.

3 of 3 results

Features	Data allowance	Price
Aussie Broadband Mobile Broadband Regular Mobile broadband Optus network Month-to-month	4G/5G network Month-to-month BYO device	25GB 25GB	$30 per month $0 setup fees, $30 min. total cost $30 per month $0 setup fees, $30 min. total cost	View details Compare product selectionCompare	loading
Aussie Broadband Mobile Broadband Large Mobile broadband Optus network Month-to-month	4G/5G network Month-to-month BYO device	50GB 50GB	$40 per month $0 setup fees, $40 min. total cost $40 per month $0 setup fees, $40 min. total cost	View details Compare product selectionCompare	loading
Aussie Broadband Mobile Broadband X-Large Mobile broadband Optus network Month-to-month	4G/5G network Month-to-month BYO device	180GB 180GB	$60 per month $0 setup fees, $60 min. total cost $60 per month $0 setup fees, $60 min. total cost	View details Compare product selectionCompare	loading

Showing 3 of 3 results

3 of 3 results

Features	Data allowance	Typical download speed	Price
Aussie Broadband Fixed Wireless Plus Most Loved NBN Month-to-month	Month-to-month BYO modem or purchase from $216	Unlimited Data Unlimited Data	80Mbps nbn®100 80Mbps nbn®100	$75 per month $0 setup fees, $75 min. total cost $75 per month $0 setup fees, $75 min. total cost	Coupon code: $75/mth for first 6 months, then $95/mth. Ends 15 Nov 2026. Use code SPRING20. $75 min. total cost. T&Cs apply.	$75 min. total cost. T&Cs apply.	View details Compare product selectionCompare	loading
Aussie Broadband Fixed Wireless Fast Most Loved NBN Month-to-month	Month-to-month BYO modem or purchase from $216	Unlimited Data Unlimited Data	160Mbps nbn®250 160Mbps nbn®250	$99 per month $0 setup fees, $99 min. total cost $99 per month $0 setup fees, $99 min. total cost	View details Compare product selectionCompare	loading
Aussie Broadband Fixed Wireless Superfast Most Loved NBN Month-to-month	Month-to-month BYO modem or purchase from $216	Unlimited Data Unlimited Data	210Mbps nbn®400 210Mbps nbn®400	$119 per month $0 setup fees, $119 min. total cost $119 per month $0 setup fees, $119 min. total cost	View details Compare product selectionCompare	loading

Showing 3 of 3 results

Aussie Broadband scored in the Finder Awards

The Aussie Broadband was highly commended for Best Hyperfast Speeds NBN Provider in the 2026 Finder Awards.

Full list of 2026 winners

Aussie Broadband review: Our verdict

Customer satisfaction is Aussie Broadband's bread and butter. It was once again ranked the number 1 NBN provider by customers in the 2026 Finder Customer Satisfaction Awards.

While its prices are slightly more expensive than its competitors, many customers don't seem to mind paying a few extra dollars (around $5-$10 more per month) for local support that's responsive.

Aussie Broadband could be right for you if:

You're in the market for customised NBN plans that can fit your data needs as well as download and upload speed requirements, anywhere between 12-2,000Mbps. That's rare in the Internet arena.
Customer service is important for you, even at a slightly higher price.

While Aussie Broadband has a lot going for it, including fast speeds, consider:

The price of its plans. They aren't the cheapest around, but that gets balanced out by Aussie Broadband's excellent customer service.

"The Aussie Broadband NBN Super Fast (NBN 250) has been more than adequate for our household of 9 people, and was relatively easy to set up. Aussie Broadband has always been very proactive in alerting us to any maintenance or connectivity issues, although these have been rare."

Michael Todd

Finder crew member

Read a more detailed review on

Value for money
Performance
Customer service
Bonus features

money icon

Despite Aussie Broadband's slightly higher prices, you'll receive the maximum speed available on nearly every speed tier, whether you opt for NBN 25, NBN 50 or NBN 100.

That means at the busiest hours of the day (7-11pm), you won't have to deal with buffering issues.

Besides its primary range of NBN plans, its NBN 250 and NBN 1000 plans also offer some of the fastest typical evening speeds on the market, coming second only to Telstra.

Aussie Broadband offers a BYO modem option if you already have one from your previous provider so you don't have to fork out an additional modem cost.

Otherwise, you can grab one from Aussie for $216, which is a little more expensive than the average price of a modem.

Things to watch out for:

NBN 250 and up are only available on FTTP and some HFC connections. Check your address with Aussie Broadband before you sign up.

Aussie Broadband's mobile broadband plans, which run on the Optus 4G/5G network, aren't anything to write home about.

While the prices won't blow a hole in your budget, you could find better priced plans with better data inclusions elsewhere.

Good to know: The average mobile broadband plan on Finder costs $1 per GB. Aussie Broadband's plans come to an average of $0.65 per GB, which is pretty good.

speedometer icon

Performance

In June 2026 , Aussie Broadband placed 10th (out of 10 providers) in the ACCC Broadband Performance Report for download speeds during busy hours of the day (7-11pm). It delivered maximum speeds 95.2% of the time.

Why this matters: The ACCC Report allows customers to see which NBN providers are delivering the speeds they've advertised, as a measure of reliability.

That was down from 96.3% in the previous report. The ACCC wound up its Measuring Broadband Australia programme with a final report in June 2026, so this figure won't be refreshed again.

customer service icon

Customer service

Australia-based local support

Live chat available

Mobile app available

Aussie Broadband is known for its responsive customer service. You can:

Call between Monday to Sunday (8am to midnight AEDT)
Live chat with a team member on its website
Contact Aussie Broadband via Facebook or Twitter

Good to know: Aussie Broadband is one of 13 providers (in our database of 54) that offers an Australian local support team. Its team is based in Victoria.

bonus icon

Bonus features

Aussie Broadband also gives you access to a few perks and features besides its excellent customer support and fast Internet speeds:

💻 Mobile broadband and NBN bundles

Save $5 a month on your mobile broadband service simply by bundling it with your NBN plan. This discount can be applied to a maximum of 5 SIM plans per account, keeping more cash in your pocket.

🎮 Gaming optimisation

Aussie Broadband offers gamer-centric features on its NBN plans that lower latency, and gives you real-time data on its network about ping times.

It also maintains direct domestic links to Steam and Twitch so you can spend less time installing updates and get better video quality.

🧓🏻 Seniors-only plan

For $50 to $60 a month, Aussie Broadband offers seniors NBN 12 plans with varying data and a landline. You will need to call Aussie Broadband directly to sign up.

📱 Special app features

Aussie Broadband's app isn't like a regular one that only tracks usage. It also comes with some additional features such as:

Multiple service tests, including resetting your connection
The ability to report faults
Speed tests

Which rivals are giving Aussie Broadband a run for its money?

While we think Aussie Broadband has a lot to offer, there are other providers that offer similar plans for cheaper.

For another Aussie option:

Superloop is a great option for high speed NBN and costs less compared to Aussie Broadband. Plus, you have access to local customer support too if that's important to you.

For cheaper plans:

Tangerine offers some of the cheapest NBN plans on Finder. Despite being priced lower than Aussie Broadband, it still offers the same typical evening speeds on its NBN 25 and NBN 50 plans.

For more reliability:

If you're after another big brand that's performed well in speeds, Optus has got plenty to offer. Its plans are comparable to Aussie Broadband's but with a difference: Optus placed higher for speed reliability, finishing 6th of 10 providers in the ACCC's final report against Aussie Broadband's 10th.

Ready to sign up to Aussie Broadband?

Signing up to Aussie Broadband is fairly simple once you've worked out what plan is right for you.

For NBN plans, once you've decided on the plan, simply click the green "Go to site" button in our comparison table. All you'll need to do then is type in your address to sign up to the NBN plan of your choice.

Compare Aussie's NBN plansWe currently don't have Aussie Broadband mobile broadband plans available on Finder. You can find out more at www.aussiebroadband.com.au or compare more mobile broadband plans on Finder.

phone

What if I'm moving house?
You can select a date during the sign up process for when you'd like your new Aussie Broadband plan to be activated. Keep in mind that it could take up to 5 business days to get connected.

Make sure to give your current provider a heads up in case there's a notice period to account for. You don't want to be stuck paying for 2 Internet services.

If you're still feeling unsure about the process, check out our guide on how to switch broadband providers.

Aussie Broadband is worth it if you value Australian-based customer support and consistently fast speeds over the lowest possible price. It delivers the maximum speed available on nearly every speed tier, including during the busy 7pm to 11pm period, and its NBN 1000 plans have some of the fastest typical evening speeds on the market, second only to Telstra. The trade-off is cost: Aussie Broadband is more expensive than several providers offering similar plans, so if price is your main priority you may find better value elsewhere.
Yes. Aussie Broadband's plans are not the cheapest on the market, and it typically costs more than providers offering comparable speeds. You are paying a premium for local customer support, customisable plans and strong evening speed performance. If you want a cheaper alternative, Superloop offers high-speed NBN for less with local support, and Tangerine has some of the cheapest NBN plans while matching Aussie Broadband's typical evening speeds on the NBN 25 and NBN 50 tiers.
Aussie Broadband offers a full range of NBN speed tiers, from NBN 25 and NBN 50 up to the fast NBN 100, NBN 250 and NBN 1000 tiers. You get the maximum speed available on nearly every tier. The higher tiers (NBN 250 and above) are only available on fibre-to-the-premises (FTTP) and some HFC connections, so check your address before signing up.
Aussie Broadband, Superloop, Tangerine and Optus all offer similar plans, but each has a different strength. Superloop is a strong Australian option for high-speed NBN at a lower price than Aussie Broadband, with local support. Tangerine offers some of the cheapest NBN plans while matching Aussie Broadband's typical evening speeds on the NBN 25 and NBN 50 tiers. Optus is a good pick if you want a big brand with reliable speeds. Aussie Broadband stands out for local support and fast evening speeds, but it usually costs more.

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Thank you for your feedback!

Written by

Mariam Gabaji

Senior Utilities Editor & Tech Expert

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Mariam Gabaji is a journalist with 13 years of experience, specialising in consumer topics like mobile services and energy costs. Her work appears in the ABC, Yahoo Finance, 9News, The Guardian, SBS, 7News, A Current Affair and Money Magazine. Mariam holds a Bachelor of Arts in Journalism and was a finalist for the 2024 and 2025 IT Journalism Award for Best Telecommunications Journalist. See full bio

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Mariam has written 626 Finder guides across topics including:

Energy
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Broadband
Consumer tech

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4 Responses

MichaelDecember 20, 2023

Do I get an email address with Aussie Broadband?

Finder

SarahJanuary 5, 2024Finder

Yes, you are able to create up to 5 email accounts for free with your Aussie Broadband service.

doglass3December 7, 2023

I have been with Aussie broadband for years, and they are great, I just checked and I now have nbn, my modem is about 6 years old, would that put the speed up

Finder

MariamDecember 8, 2023Finder

Hi doglass3, hopefully, I’m understanding this correctly, that you previously weren’t able to sign up for an NBN plan but now it’s available to you? I would suggest chatting to Aussie Broadband to see if your modem is compatible – they’ll be best placed to help you out. Your speeds will depend on which NBN plan you sign up to: https://www.finder.com.au/broadband-plans/nbn-speed-tiers You can use this guide on NBN speed tiers to get you started. It’s a bit difficult to say exactly how much faster your internet will be without knowing what internet plan you currently have, but hopefully this advice should give you a good start.

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