- Bundling options available
- Winner of the 2022 Finder Award for Best Rated Broadband Provider
- No BYO modem option
- Ranks in the middle of the pack on the quarterly ACCC Broadband Performance Report
iPrimus is a long-time Internet provider, offering decent plans for average prices.
There's nothing that stands out too much about iPrimus plans, but you do get the option to bundle your NBN plan with an iPrimus mobile plan for $5 per month off, or add a Fetch entertainment bundle.
That said, iPrimus might suit you if:
However, watch out for:
In December 2022, iPrimus placed equal 8th (out of 12 providers) in the ACCC Broadband Performance Report for download speeds during peak hours (7-11pm). Along with Dodo, it provided maximum plan speeds 96.9% of the time.
iPrimus' performance in this report has improved over the last year, coming from ranking last to now sitting at the middle of the pack.
While it has yet to top the report, a score 96.9% can still be considered as reliable speeds as it means there's less than a 4% chance you won't be getting the advertised speeds on your plan.
Have an issue or want to get in touch? iPrimus has several ways to get in contact:
iPrimus has a handful of bonus features on its NBN plans.
For $10 extra per month, you can add on Fetch Mini box and 1 premium channel pack. Additional packs will cost you $6 each, and you'll have to pay a $60 activation fee on top.
All of this is roughly standard for Fetch bundles, regardless of Internet provider.
If the Mini isn't enough for you, you can upgrade to the Fetch Mighty box for $180 upfront (or $10 a month over 18 months).
iPrimus broadband customers will get $5 knocked off the monthly price of their iPrimus mobile plan, which might be a nice perk if you're keen for iPrimus to be your one-stop shop.
If you're not convinced iPrimus is right for you, here are a few others that could be worth considering instead:
For cheaper plans:
If iPrimus's plans aren't doing it for you, Tangerine is one of the cheapest NBN providers on Finder, with fast speeds too.
For more reliable speeds:
Although its plans are a bit more expensive, Optus has come first multiple times on the ACCC Broadband Performance Report.
For local support:
Aussie Broadband is one of a handful of NBN providers with Australia-based customer support. However, its plans are a bit more expensive compared to iPrimus's.
If you've figured out what plan you want, signing up is easy.
Hit the "Go to site" button in our comparison table, which will take you through to iPrimus's website. Once you've entered your address, you can head through to checkout.
What if I'm moving house?
If you're already an iPrimus customer, you can fill out the relocation request form and it will handle the switch for you. Otherwise, iPrimus doesn't specify a timeframe to get connected.
Make sure to give your current provider some notice in case there's a waiting period for cancellation. You don't want to be stuck paying for 2 Internet services.
For more details, see our guide on switching broadband providers.
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