iPrimus NBN review

Purchase an iPrimus NBN plan and add on a Fetch entertainment TV bundle for an extra $10 per month.

No reviews yet. Write a review

We’re reader-supported and may be paid when you visit links to partner sites. We don’t compare all products in the market, but we’re working on it!

iPrimus has been around for 20 years and offers NBN plans on the faster speed tiers available.

Compare iPrimus NBN plans here

iPrimus is one of the few providers that still offer data-capped plans if you don't need unlimited data.

What are iPrimus's NBN plans like?

iPrimus has three main NBN plans for customers, all of them offered on a month to month contract. All plans come with a modem that will cost you $70 setup fee.

  • Standard Plus NBN50. Unlimited data for $75 per month. Typical evening speed of 41Mbps.
  • Premium NBN 100. Unlimited data for $90 per month. Typical evening speed of 82Mbps.
  • Superfast NBN 250. Unlimited data for $135 per month. No typical evening speed available.

iPrimus also lets you grab a data-capped 250GB plan instead on speed tiers ranging from NBN 25 to NBN 250. The price will depend on what options you pick.

iPrimus NBN review

iPrimus has been in the telecommunications game for a long, long time – since 1997 – and its products have changed a lot since then. Today, it sells a number of Internet plans, mobile plans and standalone Fetch TV boxes to residential customers.

iPrimus's NBN plans are decent value for higher speed tiers. Their pricing and speeds are about average for similar plans in the Finder database.

One point of difference with iPrimus is that it offers the option to get a data-capped 250GB plan for those who don't need unlimited data each month. These plans are $5 cheaper than their unlimited data counterparts, so if you're not a frequent Internet user, you could stand to save around $60 a year with a capped plan.

Broadband plans with iPrimus have the following features:

tv icon

Fetch TV

phone icon

Call packs

Rather than the standard modem, you can purchase one with 4G backup for $15/month over 18 months, or $270 outright. While you're waiting for your Internet to be connected or the network goes down, you'll be automatically connected to the Optus 4G mobile network until your connection is restored.

Is iPrimus NBN any good? We ask our utilities expert and writer, Sam Baran.

Photo of Sam BaraniPrimus's plans are averagely priced, but can be a good way to grab a Fetch TV bundle if you'd like one.

While iPrimus does give you the option to save a little on its plans if you choose a data cap instead of getting unlimited data, whether this is worth it will really depend on your usage habits. If you're sure you'll never go over 250GB a month, the saving might be great. Otherwise, the extra $5 to get no limit on your data usage might be worth the peace of mind that you'll never run out.

iPrimus doesn't do much to distinguish itself from the competition, with below-average speeds and all the regular set-up costs you'd expect. Overall, the plans aren't bad, but it's worth comparing your options to see if you can get better value elsewhere.

How does iPrimus compare?

To give you an idea of how iPrimus performs, we've put its NBN 50 plan alongside those from TPG, a major provider, and Aussie Broadband.

ProviderTypical evening speedPriceExtra features
iPrimus41Mbps$75 per month + $70 modemFetch TV
TPG48Mbps$69.90 per month + $99.95 set-up fee (no contract)None
Aussie Broadband50Mbps$79 per month + $149 modem (no BYO)Fetch TV, 100% Australian customer support

Compared to its competitors, iPrimus is definitely on the slower end of the scale, with a typical evening speed nearly 10Mbps slower than Aussie Broadband. Its set-up fees and monthly price fall right in the middle, though, so it's priced about average – and not too far off from the Finder average NBN 50 price of $72.16.

Given all this, it's difficult to recommend iPrimus over a provider like TPG, unless you're extremely keen on getting a Fetch TV box bundled into your plan. It's also worth keeping in mind that other providers like Aussie Broadband will let you bring your own modem if you want, which lets you save on set-up fees.

These are the pros and cons when it comes to iPrimus:


  • Fetch entertainment options
  • Call packs available


  • No BYO modem options available
  • Payment by direct debit
  • Slow typical evening speeds compared to ACCC averages

iPrimus customer service

iPrimus has a range of different support networks available for you as a customer. Check these out below.

Money icon

Account management

You can manage billing, account details and more by logging into the "Account" portal on the iPrimus main website.

Internet icon

Customer service

You can get in touch with iPrimus via its customer service line from 9am to 8pm weekdays, or you can try and get in touch using the live chat feature on its website.

technical support icon

Technical support

Technical support can be reached through the same customer service number, but iPrimus encourages customers to log a fault on the website to have a support member contact them. You can also try reaching out through the live chat website feature.

Icons from Flaticon

More guides on Finder

Get the best deal on your Internet plan

Ask an Expert

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms of Use, Disclaimer & Privacy Policy and Privacy & Cookies Policy.

3 Responses

    Default Gravatar
    reenSeptember 15, 2016

    what do the tiers mean I can’t see a directory

      Avatarfinder Customer Care
      DeeSeptember 15, 2016Staff

      Hi Reen,

      Thanks for your question.

      NBN offers 5 speed tiers with download speed starting at 12 Mbps to 100 Mbps. I’ve sent you an email with a link to NBN page where you can get more information about their speed tiers.


    Default Gravatar
    JawadJuly 10, 2016

    $79 unlimited data is highest speed for down loading?
    And it’s a Mobil modem,you can use at home or any way you take with you?

Go to site