iPrimus broadband plans

With 20 years of experience in the Australian market, iPrimus offers customers a compelling, quality service, albeit with a slight price premium over the competition.


iPrimus has been in Australia since the telecommunications industry was deregulated in 1997. Since that time, it has built one of the larger communications networks in Australia, with its own ADSL equipment in more than 66 exchanges around the country. iPrimus offers fixed line and mobile communication products, home broadband over NBN and ADSL, as well as some value added services.

Keeping its product offering manageable, iPrimus advertises NBN plans at two speed tiers at present: Basic (nbn12) and Standard Plus (nbn50). It offers options for large data inclusions, unlimited data, and an entertainment bundle which includes unlimited data and TV. There is also an option for NBN Premium speed, but it’s not advertised.

iPrimus services are available on month-by-month plans, or on 12- and 24-month contracts, with varying up-front costs and sign-up bonuses depending on contract length. Keeping things simple, the pricing is the same whether you’re in an NBN or ADSL coverage area, and contract terms and options are the same too.

iPrimus NBN Plans

iPrimus ADSL Plans

iPrimus extras

Since it's a full service telecommunications carrier, it should come as little surprise that there are many optional extras available for iPrimus broadband plans, regardless of whether customers are in NBN or ADSL service areas.

As noted above, a phone service is included in each of the bundled plans, and various included call options are available. iPrimus also offers customers up to five iPrimus email addresses, though at just 20 MB size each, with a maximum of 2MB in an individual email, they’re really aimed at the most simple of email needs.

The Entertainment bundles, on both NBN and ADSL, include a Fetch TV service though it’s worth noting there is an extra $55 one-off activation charge for this. Customers receive a Fetch Mini set-top box and a choice of one of four premium channel packs for free. Additional channel packs are available for $6 each, offering Kids, Knowledge, Vibe and Variety channels, or you can pay $20 a month to get all four. Further information is available on iPrimus' Fetch page.

In addition to the channel packs, Fetch customers can also buy or rent movies and TV shows, access streaming services like Netflix and Stan, and "pause & rewind" live TV.

Customers on NBN plans can also change their selected NBN speed whenever they like, offering a greater degree of flexibility.

How does iPrimus compare?

With so many services packed in, the iPrimus plans tend towards the higher end of broadband pricing. That said, you get a lot more than just barebones broadband Internet from iPrimus, not the least of which is support based on 20 years of experience in the telecommunications industry.


Why should you consider iPrimus?

There’s little doubt: iPrimus plans do generally cost a bit more than equivalent plans from competitors. For many, this may make the decision quite easy, but there’s more to it.

For starters, iPrimus – being a full-service telecommunications provider – does a lot more than just offering consumer NBN and ADSL plans. The company has its own national fibre network, which means that in many locations, there’s no need to lease connectivity from other providers. For iPrimus customers, this means a greater chance you’ll receive expected NBN and ADSL speeds, provided that last-mile infrastructure is up to scratch.

It also means that iPrimus can offer guarantees on its services – for example, if you take a NBN Standard Plus speed plan (which iPrimus calls Supercharged NBN), the company guarantees you’ll like it or you'll get your money back within the first 30 days. There’s also the offer of a free data boost for metered plans, once every 12 months, and the ability to pause your internet service for up to 4 weeks each year if you take a holiday.

In simple terms, iPrimus does charge more, but there’s 20 years of experience in the market behind that, and a carrier-grade network which should ensure its customers receive what they’re paying for in terms of speed and reliability. If that’s important to you, the extra price each month might be a small price to pay for peace of mind.

However, if you’re a little more flexible in your requirements and are prepared to tolerate less-than-advertised speeds especially during peak times, there are significantly cheaper options available. For those with less complex Internet needs, or for whom streaming video or guaranteed throughput isn’t important, the iPrimus price premium may not be worthwhile.


Latest broadband news

Back to top

Read more on this topic

The latest broadband offers on finder

Ask an Expert

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Privacy & Cookies Policy and Terms of Use, Disclaimer & Privacy Policy.

3 Responses

  1. Default Gravatar
    reenSeptember 15, 2016

    what do the tiers mean I can’t see a directory

    • finder Customer Care
      LouSeptember 15, 2016Staff

      Hi Reen,

      Thanks for your question.

      NBN offers 5 speed tiers with download speed starting at 12 Mbps to 100 Mbps. I’ve sent you an email with a link to NBN page where you can get more information about their speed tiers.

      Cheers,
      Anndy

  2. Default Gravatar
    JawadJuly 10, 2016

    $79 unlimited data is highest speed for down loading?
    And it’s a Mobil modem,you can use at home or any way you take with you?

Ask a question
Go to site