Exetel Broadband |NBN and ADSL Plans

Do you need a new broadband connection but don’t know which way to go? Take a look at what Exetel broadband has to offer.

QUICK GUIDE: Services - Costs - Extras - Pros & Cons

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What services does Exetel offer?

Exetel has more than a decade’s experience in the telecommunications sector, and with more than 120,000 customers, it’s the country’s largest independent Internet Service Provider.

Exetel provides a range of telecommunication solutions, which include NBN connections, ADSL2+ broadband connections, landline phone connections and VoIP connections. Exetel offers these services to both homes and businesses.

How much does Exetel cost?

Exetel provides broadband connections through different technologies, which include NBN and ADSL2+. In every case, customers can choose from a range of different plans.

When you get an Exetel ADSL2+ connection, you have the choice of a 12 month contract with a $59.99 activation fee or a month-to-month plan with a $99.99 activation fee. No matter which plan you choose, you’ll receive 30 free email addresses, 200MB of free webspace, and a free public static IP address.

You don’t have to pay excess usage charges once you cross your monthly allowance either. Instead, your connection will be slowed to 128/128kbps speeds for ADSL connections and 256/256kbps speeds for NBN connections until the next month.

Your ADSL2+ broadband connection brings with it a free ExeFone (VoIP) connection, enabling you to make cheap calls using the Internet. You can also choose to bundle your Exetel ADSL2+ connection with an Exetel landline connection.

Exetel's NBN connections come with free ExeFone (VoIP) connections, 30 free email addresses, free static IP addresses, and no extra charges for crossing monthly allowances. You can choose from either 12 month or month-to-month contracts, with options for both speed and data allowances.

What additional services are included?

What voice options are available

Exetel provides line rental with all its ADSL2+ bundles, though you can add a broadband plan to your own landline if you wish. But Exetel's main phone focus is on Voice over IP, with a free Exephone service with every plan. To get the most out of the VoIP phone, Exetel offers phone packs, varying in price from $10 a month for unlimited local and national calls, $20 a month for unlimited calls to mobile and $30 a month for all of the above and calls to 10 international destinations.

What happens if I exceed my monthly download limit?

Exetel does offer a range of unlimited plans, but for those that do have a data quota, the ISP simply restricts speed for excess data consumption. Speeds are shaped to just 128kbps for ADSL2+ excess use, which could make streaming Netflix a challenge, while NBN speeds will be slowed to 256kbps..

For the ADSL plans with limited data allowances, Exetel does split it into peak and off-peak usage (though all NBN plans have Anytime data allowances), meaning that the likelihood of being shaped is greater if you don't tend to download during off-peak times.

Pros and cons


  • Free ExeFone connection. Even if you don't use it often, the knowledge that you have a free phone service is reassuring.
  • 30 included email addresses. Being able to use a different email address for every newsletter you sign up for will keep your main account nice and organised.
  • Choice of contract term. Exetel offers its contracts on both a month-by-month or 12-month basis, offering flexibility for your needs.


  • Some ADSL Plans have peak/off-peak quotas. Unless you sign up for an unlimited ADSL2+ plan, the fact data quotas are split into peak and off peak will mean you'll use your data faster, though NBN plans don't have this concern.
  • Sharp shaping. Being shaped is better than having excess data fees, but 128/128Kbps on ADSL2+ (NBN is shaped to 256kbps) is barely better than dial-up in today's broadband world.

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2 Responses to Exetel Broadband |NBN and ADSL Plans

  1. Default Gravatar
    SL | August 10, 2016

    Pay-as-you-go VoIP service included
    Can you let me know the call charges for
    Do you pre configure a modem for customers?

    • Staff
      Brodie | August 15, 2016

      Hi SL,

      Exetel has three separate home phone call packs.
      National: Unlimited local, national and 13/1300 calls at $10/month.
      Mobile: Unlimited local, national, 13/1300 and Australian mobile calls for $20 per month.
      Global: Unlimited local, national, 13/1300, Australian mobile calls and calls to selected international landlines.

      If you’re ordering NBN, your modem will arrive pre-configured.


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