- Home phone and call pack options
- Wide range of NBN plans

Exetel NBN review
When you sign up with Exetel NBN and stay connected for 6 months, you’ll get a free modem and zero activation fee.
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Exetel is a family business that was founded around 15 years ago that aims to provide good value broadband plans to customers.
Compare Exetel's NBN plans
All of Exetel's NBN plans come with free setup, and the option to BYO modem if you already have one.
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Exetel has 7 separate NBN plans, covering all standard NBN speed tiers except for Ultrafast. For each one, it's important to not just consider the maximum possible speed but the typical evening speed, which is how fast you'd expect it to go in the evening when everyone's online.
- Basic NBN12: Typical evening speed of 12 Mbps. Unlimited data for $49.95/mth for the first 6 months, then $59.95/mth.
- Everyday NBN25: Typical evening speed of 25 Mbps. Unlimited data for $54.95/mth for the first 6 months, then $59.95/mth.
- Extra-value NBN50: Typical evening speed of 50 Mbps. Unlimited data for $54.95/mth for the first 6 months, then $69.95/mth.
- Family NBN100/20: Typical evening speed of 100 Mbps download, max upload speed of 20 Mbps. Unlimited data for $69.95/mth for the first 6 months, then $89.95/mth.
- Power Home NBN100/40: Typical evening speed of 100 Mbps download, max upload speed of 40 Mbps. Unlimited data for $79.95/mth for the first 6 months, then $98.95/mth.
- Superfast NBN250: Typical evening speed of 225 Mbps. Unlimited data for $99.95/mth for the first 6 months, then $119.95/mth.
- Lightspeed NBN500: Typical evening speed of 245 Mbps. Unlimited data for $119.95/mth for the first 6 months, then $139.95/mth.
All plans are offered purely as month to month with no contract. When purchasing a plan, you can either provide your own modem or get one from Exetel for no upfront cost. If you take the modem but cancel your service within 6 months, you'll be charged a $79 modem fee.
Exetel NBN review
Exetel doesn't do anything fancy with its Internet plans, but manages to offer an okay spread all the same. Its plans are right on the Finder average for their tiers. Exetel promises excellent typical evening speeds for the majority of its plans, save its unconventional NBN500 plan.
Why should you consider Exetel Internet?
The good stuff
- Excellent call pack value.
- High typical evening speeds.
The not-so-good stuff
- Somewhat expensive plans compared to some competitors.
The bottom line: Exetel offers a set of NBN plans that cover the full range of speed tiers for mostly reasonable prices.
If you're looking for a plan to suit, Exetel may have what you need, but it's definitely worth comparing it to other providers to see if you might just be able to find something better. You can do that here on our NBN comparison engine.
Exetel's Internet plans share the following features:
Price
$49.95 and up monthly
Technology type available
NBN

NBN speeds available
Basic I, Basic II, Standard, Fast, Superfast, NBN500

Optional extras
Call packs

Support
Phone until 11pm every day AEDT
What else can you get with Exetel?
- Call packs. You get a free Voice over IP (VoIP) line with your NBN connection that includes pay-as-you-go calls. For an additional $10 monthly, you'll also get unlimited national and local landline and mobile calls, plus free calls to 12 different countries.
- Modems. Exetel's NBN plans come with a free modem, though it will charge you $79 for it if you cancel in the first 6 months. Other connection types will include a recommended modem, which vary in price, though entering a contract on these may lower the cost.
Exetel FAQs
Do I need a new modem to sign up to Exetel?
Can I cancel my Exetel NBN plan?
Do Exetel's NBN plans include calls?
What happens if I exceed my data allowance?
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Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney.
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Pay-as-you-go VoIP service included
Can you let me know the call charges for
Local
National
International
Mobile
Do you pre configure a modem for customers?
Hi SL,
Exetel has three separate home phone call packs.
National: Unlimited local, national and 13/1300 calls at $10/month.
Mobile: Unlimited local, national, 13/1300 and Australian mobile calls for $20 per month.
Global: Unlimited local, national, 13/1300, Australian mobile calls and calls to selected international landlines.
If you’re ordering NBN, your modem will arrive pre-configured.
Cheers,
Brodie