Top 10 Internet providers in Australia

Can't decide on an Internet provider? This month, Finder users are loving TPG. See who else made our top 10.

Updated Mar 9, 2021. What changed?

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The sheer number of Internet providers on the market can confuse you about who's offering the best bang for your buck. To help you narrow down your search, we've come up with a list of top 10 Internet providers based on clicks from Finder users over the last month.

Last updated on 9 March 2021

We'll be explaining just what makes each of these top 10 so popular in the section below, and what they have to offer. For each one, we'll be showing their NBN50 plans, since that's the most popular speed as chosen by Finder users.

Keep in mind that the top 10 Internet providers above are all Finder partners, which means we might make money if you click the green "Go to site" buttons on any of their plans.

#1: TPG

TPG logo
TPG is best known as a provider of good value broadband, with uncomplicated plans and deals. It has roughly two million customers, and owns a whole bunch of other Internet providers, including iiNet and Internode (which are also on this list).

TPG's NBN50 plan also won the 2020 Finder Award for Best High-Speed Plan.

Most popular TPG Internet plan

Check out all of TPG's plans here

#2: Tangerine

Tangerine logo
Tangerine Telecom is perhaps not the best-known provider, but it has been our pick for the best cheap NBN plan for months. One of its trademark selling points is 6-month discounts on all of its NBN plans, letting you try them out for less with the option to jump ship anytime if you aren't happy.

Most popular Tangerine Internet plan

Check out all of Tangerine's plans here

#3: Epic Broadband

Epic Broadband logo
Epic Broadband is an Australian owned and operated newcomer to the broadband market, offering extremely cheap NBN plans and nothing else. Its high-value plans have good average speeds and no contracts, but is offset by potentially slow customer service (although it's still based in Australia).

Most popular Epic Broadband plan

Check out all of Epic Broadband's plans here

#4: iiNet

iinet logo
TPG-owned iiNet has a great reputation in the broadband market, with highly-rated customer service and a number of awards, including the 2018 Roy Morgan Internet Service Provider of the Year. iiNet's technical support line is open 24/7 so you can always get help when you need it, and it has Fetch TV options available on some 6-month contract plans.

Most popular iiNet Internet plan

Check out all of iiNet's plans here

#5: Aussie Broadband

Aussie Broadband logo
Aussie Broadband excels at customer service – its 100% Australia-based customer service team has won the Product Review Award for Internet Service Providers 2018, 2019 and 2020, and the ACOMM Award for Commitment to Customer Service 2019 and 2020. Its plans aren't bad either, and it even lets you build your own if you want.

Most popular Aussie Broadband Internet plan

Check out all of Aussie Broadband's plans here

#6: Dodo

Dodo logo
Dodo is unique in offering a monthly discount on your Internet bill when you bundle it with one of its electricity and gas plans. This can be a decent option if you're looking to simplify your utilities by sticking them all on one provider. There's not much more to Dodo past that, although if you want Fetch entertainment deals, you can get them from Dodo.

Most popular Dodo Internet plan

Check out all of Dodo's plans here

#7: Internode

internode logo
Internode is another provider that falls under the TPG umbrella, and has won a number of recent Roy Morgan customer satisfaction awards. It sells a suite of basic plans, with Fetch TV entertainment bundles available on a few of its 6 month contract plans.

Most popular Internode Internet plan

Check out all of Internode's plans here

#8: Telstra

Telstra logo
There's no ignoring Telstra, Australia's largest telecommunications and broadband provider, with nearly 50% of Australia's total NBN connections. As a huge brand, Telstra has more expensive plans than almost any other provider. However, it makes up for it with excellent typical evening speeds, 4G backup on its modem, access to the Telstra rewards program, and use of the national Telstra Air Wi-Fi network.

Most popular Telstra Internet plan

Check out all of Telstra's plans here

#9: Superloop

Superloop logo
Superloop is a multinational telecommunications company that operates from the shores of Australia to Hong Kong and Singapore. In addition to owning nearly 900 kilometres of fibre-optic cable across the Australian continent, Superloop not only sells plans up to NBN 1000 to residential customers, but also has a whole suite of business-grade services for companies, too.

Most popular Superloop Internet plan

Check out all of Superloop's plans here

#10: Vodafone

kogan logo
Although you might know Vodafone better as a mobile company, it has been selling NBN plans for a while now, adding to its longstanding mobile broadband options. Whatever option you pick, you'll get a Vodafone Wi-Fi modem with backup 4G Internet for when your NBN goes down, and potential discounts if you bundle it with other Vodafone services.

Check out all of Vodafone's plans here

What is the best Internet provider?

Although there isn't any one-size-fits-all best provider for everyone, you can narrow down which providers might be good for your own needs. Think about what you value most among:

Price/deals. Cheapest may not always be the best, but you might still get a connection that's good enough, or find a short-term deal to benefit from. A number of providers offer promotional pricing for the first 6 months of your plan, which can be enticing but make sure you're either willing to stay on for the normal price of the plan or switch after 6 months when the price goes up.
Speed. You'll need a faster speed with more people in the house, especially if you're working from home. NBN 50 will suit most people, but you can go higher or lower depending on what you're after.
Customer service. Sick of playing phone tag with unresponsive service reps? Some companies stand out above the rest with their customer service. You might even prefer one with an Aussie call centre so it's even easier to contact.
Brand reputation. If you put trust in big names, a company like Telstra or Optus could make you happier despite its potentially higher costs compared to smaller providers.

Each month, Finder picks the best Internet plans from those in our database to help make your decision easier.

Other popular providers

There are a few providers who didn't quite squeeze their way into the top 10 list, but we thought they deserved an honourable mention anyway. They are:

Optus

While not quite as large as Telstra, Optus has been working hard on providing quality Internet connections: it's been consistently rated as being one of the fastest NBN providers by the ACCC. Beyond its fast speeds, Optus sells 5G home wireless, and has Fetch TV entertainment options available for interested NBN customers.

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Top 10 Internet providers in Australia

Can't decide on an Internet provider? This month, Finder users are loving TPG. See who else made our top 10.

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