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Activ8me NBN review

No matter whether you’re a metro or rural customer, Activ8me has a plan for you, plus local Australian-based customer support.

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Sam Baran
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Activ8me has a huge number of plans available, covering all NBN connection types from normal fixed-line connections to satellite and fixed wireless options too.

What type of Activ8me plan are you looking for?

Compare Activ8me's satellite plans

Activ8me has a range of Sky Muster and Sky Muster Plus plans to choose from. Make sure it has enough peak data to support your usage patterns.

What are Activ8me satellite plans like?

Activ8me has 5 regular satellite plans for rural customers. By default, these come with an NBN 12 speed cap, but you can upgrade to "Sonic" NBN 25 speeds for an additional $5 per month.

  • 150GB. 15GB peak/135GB off-peak for $34.95 per month.
  • 175GB. 45GB peak/130GB off-peak for $39.95 per month.
  • 225GB. 80GB peak/145GB off-peak for $64.95 per month.
  • 250GB. 90GB peak/160GB off-peak for $89.95 per month.
  • 300GB. 65GB peak/235GB off-peak for $49.95 per month.

Peak (7am-1am) and off-peak (1am-7am) data are metered and used up separately. Satellite plans can be purchased month to month, or on a 6 month contract. 6 month contracts will give a $25 discount if you purchase a modem from Activ8me with your plan.

Activ8me also has Sky Muster Plus plans, which make nearly all online activities data-free, excluding video streaming and VPN activity. All Plus plans are NBN 25 by default.

  • 50GB. 25GB peak/25GB off-peak for $49.95 per month.
  • 70GB. 35GB peak/35GB off-peak for $59.95 per month.
  • 100GB. 50GB peak/50GB off-peak for $69.95 per month.
  • 130GB. 65GB peak/65GB off-peak for $84.95 per month.
  • 150GB. 75GB peak/75GB off-peak for $99.95 per month.
  • 200GB. 100GB peak/100GB off-peak for $134.95 per month.
  • 250GB. 125GB peak/125GB off-peak for $169.95 per month.
  • 300GB. 150GB peak/150GB off-peak for $199.95 per month.

Sky Muster Plus plans are exclusively month to month.

Activ8me broadband review

Activ8me has an extremely wide range of services, including satellite, fixed wireless, fixed-line NBN, and even Opticomm for people who live in eligible areas. Given the wide range of services, Activ8me likely has a plan for everyone.

Activ8me's best value plans are their satellite services. It can be difficult to compare satellite plans because of the differences in off-peak and peak data that providers offer. That being said, Acti8me's Sky Muster Plus plans are highly comparable to other satellite providers like Reachnet.

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Is Activ8me any good? We ask our utilities writer and expert, Sam Baran

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Activ8me offers a decent chunk of satellite data for reasonable prices, with Sky Muster Plus plans highly comparable to other providers like Reachnet.

Activ8me's fixed-line plans are significantly worse value, offering very poor speeds for average or higher prices. Getting a limited data cap doesn't help much in improving their value. You're likely better off comparing your other options before jumping on with Activ8me for a fixed-line connection.

How does Activ8me compare?

To give you an idea of how good Activ8me's satellite plans hold up, we've compared their 300GB NBN25 plan to similar offerings from iiNet and Skymesh.

ProviderIncluded dataPrice
Activ8me300GB Sonic (65GB peak/235GB off-peak)$54.95 per month + $85 modem fee (no BYO, no contract)
iiNet250GB (60GB peak/190GB off-peak)$64.99 per month + $69.95 modem fee (no BYO)
Skymesh200GB (65GB peak/135GB off-peak)$54.95 per month + $179.99 modem (no BYO)

While satellite plans are difficult to compare, Activ8me's 300GB plan holds up well against the competition. Not only is it among the cheapest available, it only has a moderate set up fee, especially compared to Skymesh's expensive modem.

It also has the benefit of having the most off-peak data, although this only matters if you're planning to do a significant amount of downloading and/or streaming at midnight hours between 1am and 7am in the morning.

Here's a quick summary of Activ8me's pros and cons:

Pros

  • BYO modem options
  • Australian based customer support
  • High value satellite plans

Cons

  • Limited data plans are still pricey
  • Large early cancellation fees on contracts

Activ8me customer service

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Account management

You can manage your account via the "My Account" portal on the Activ8me website, which lets you see your plans and change various details.

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Customer service

Activ8me's customer support line is available 8am to 8pm weekdays, 8am - 5pm weekends.

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Technical support

Activ8me doesn't have a dedicated technical support line or form, but you should be able to get help via their customer service line.

Looking for normal NBN? Check out Activ8me's NBN plans here

Choose between three data limits and two speed tiers with Activ8me, scaling up to unlimited data at NBN100 speeds.

What are Activ8me's NBN plans like?

You can pick up two different speeds of fixed-line NBN from Activ8me, with a choice of three data caps. We've listed the unlimited data versions below.

  • Unlimited Supersonic NBN50. Unlimited data for $69.95 per month. Typical evening speed of 39.7Mbps.
  • Unlimited Hypersonic NBN100. Unlimited data for $99.95 per month. Typical evening speed of 73.3Mbps.

You can save $5 monthly with a 250GB data cap, or $10 monthly with a 100GB data cap. You have a choice of month to month or a 6 month contract - a 6 month contract will provide a $25 discount on any modem you buy with your plan.

Start comparing Activ8me's fixed wireless plans here

Fixed Wireless only has a single speed from Activ8me, so all you need to do is pick your data cap and get connected.

What are Activ8me's fixed wireless plans like?

Activ8me's fixed wireless plans come with a choice of three different data limits, and offer a maximum download speed of 75Mbps, maximum upload speed of 10Mbps.

  • Fixed Wireless 100GB. 100GB of data for $59.95 per month.
  • Fixed Wireless 250GB. 250GB of data for $64.95 per month.
  • Fixed Wireless Unlimited. Unlimited data for $69.95 per month.

You can sign up month to month or pick up a 6 month contract, which offers a $25 discount on any modem you purchase with your plan.

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12 Responses

    Default Gravatar
    DerekAugust 7, 2018

    How can I buy some extra gigs to tide me over till next month?

    Reply
      Avatarfinder Customer Care
      JeniAugust 7, 2018Staff

      Hi Derek,

      Thank you for getting in touch with finder.

      Can you log in to Activ8me’s page? If yes, at the left navigation menu you will see Buy Data Block. It lets you buy more data to use with your service.

      I hope this helps.

      Please feel free to reach out to us if you have any other enquiries.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

      Reply
    Default Gravatar
    GraemeAugust 4, 2017

    Will fetch TV work with satellite ethernet?

    Reply
      Avatarfinder Customer Care
      RenchAugust 4, 2017Staff

      Hi Graeme,

      Thanks for your inquiry.

      Yes, Fetch TV will work with a Satellite ethernet connection. Fetch recommends a minimum broadband connection of 3Mbps for stable viewing across all devices.

      Please feel free to learn more about Fetch TV.

      Cheers,
      Rench

      Reply
    Default Gravatar
    SlowOctober 12, 2016

    I have a current service provider and they have rung saying I need to change to the NBN now or I will lose my Internet connection.
    My concern is that it’s going to cost me more money and I seriously doubt that it will improve the service. I currently pay $24.00 per month and only my emails and Facebook. Is there other ways that I can keep the cost down and how long before the current service is turned off?

    Reply
      Avatarfinder Customer Care
      JasonNovember 11, 2016Staff

      Hi Slow user,

      Thank you for your inquiry.

      Typically, you have about 18 months to switch before your home phone and Internet services will be disconnected. It’s important to get switched over to NBN before the cutoff date as you run the risk of losing your home phone number and Internet services if you don’t switch to NBN. Most ISPs will transfer you to an NBN plan free of charge. NBN plans can also offer Internet speeds that are better than ADSL connections.

      Please get in touch with your Internet service provider and check with them if there will be any changes in your monthly bill if you move to NBN or you can also check other NBN plans that can help you save money.

      Cheers,
      Jason

      Reply
    Default Gravatar
    MartinMay 3, 2016

    What minimum download/upload speed using your 50/20 Mbps option could I expect?

    Reply
      Default Gravatar
      BrodieMay 6, 2016

      Hi Martin,

      You’ve reached finder.com.au, not Activ8me. Unfortunately, Activ8me (and most broadband providers) do not specify a minimum speed as speed can be impacted by a number of factors including congestion and geography.

      Cheers,
      Brodie

      Reply
    Default Gravatar
    JohnOctober 9, 2015

    Must I cancel my satellite service now that I am connected to fixed wireless service? John Gibson

    Reply
      Default Gravatar
      BrodieOctober 12, 2015

      Hi John,

      Typically, your wireless service provider will transfer you from your satellite service. To confirm, you may need to contact the Activ8me customer support center on 1300 76 02 19 or visit the support section of their website to confirm if you can already cancel your satellite service.

      Cheers,
      Brodie

      Reply
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