TPG broadband plans compared

TPG is one of the largest players in Australia's broadband landscape, with a strong focus on "unlimited" broadband offerings.

Broadband Offer

TPG NBN50 Bundle Unlimited

$69.99

Monthly

Min. Total Cost of $199.94

Provider Logo
Unlimited

Data

43 Mbps

Typical peak evening speed

Is TPG right for me?

  • Watch out for: TPG's ADSL plans still have on- and off-peak data limits, which can sting you if you like to sleep at normal hours. Its other products generally offer good value.

TPG's NBN & ADSL plans

TPG's broadband plans explained

TPG supports broadband services over most of the standard NBN technologies. Their plans are available on three of the four main NBN speed tiers: Basic (nbn12), Standard Plus (nbn50) and Premium (nbn100).

For those not yet in an NBN service area, TPG offers broadband over ADSL only in areas where TPG has equipment. It's worth pointing out that where a data limit is specified, that amount is actually split in two. Half that amount will be available during peak times, and the other half during off-peak times. This means that, unless you happen to be a night-owl, there's a fair chance your monthly data limit will be effectively halved.

How does TPG compare?

Though TPG's ADSL plans are a little complex, the company's NBN plans are relatively straightforward, and comparisons are more easily made. Due to the way the NBN works, provider plans typically vary within a fairly limited window of data inclusions and price. That said, TPG's plans generally offer good value.

NBN plan comparison

  • Unlimited & Premium (NBN100) speed plans are the best of TPG's offering vs the market
  • On- and off-peak restrictions keep TPG's data-capped plans from being competitive
  • Having one of the fastest NBN average download speeds is a big plus

TPG ADSL plan comparison

  • Entry-level and midrange plans offer decent value vs the market
  • Having half your data restricted to the dead of night on capped ADSL plans isn't a great selling point

How do TPG's phone packs compare?

Pricing of phone add-ons on the NBN appears to have stabilised around two price points: $10 each month for unlimited calls to local, national and Australian mobile numbers. This is what most of TPG's plans adopt.

TPG's cheaper Standard plans offer slightly more expensive phone options. $10 a month only gives you unlimited national landline calls while mobiles are an extra $10 on top of that.

For most other plans, though, it's just $10 extra for all calls within Australia, and this is on par with virtually all TPG's competitors.

Why should you consider TPG?

For NBN services, comparing providers on cost is just one element, and in the case of TPG, there are some cheaper providers.

However, you should also consider quality of service, set-up costs and, perhaps most importantly, the actual speed rather than the theoretical maximum speed.

Comparing for all these variables, TPG's NBN plans offer generally pretty good value, and compare favourably against most competitors.

In cases where the price difference is minimal, TPG's service offers a higher anticipated actual speed, and this makes the higher asking price each month worthwhile. As with most things, you get what you pay for.

TPG's ADSL services, though, are generally less competitive. For bundled services, Exetel offers better value, but the price difference is usually no more than $10 per month.

Outside TPG coverage areas, the company's off-net ADSL plans aren't great value. For customers in areas not serviced by TPG's own ADSL infrastructure, one of two things will generally offer better value: Telstra's bundled ADSL services (which include a home phone service) or NBN over Satellite or fixed wireless. There's a good chance this will be available, which can offer significantly faster speeds at (usually) significantly lower costs.

How to contact TPG

Support platform
PhoneSales 13 14 23
Weekdays 9am-10pm
Weekends 9am-6pm
Public Holidays 9am-6pm
Technical Support 13 14 23
Alternate Phone 02 9007 2000
Monday - Friday 8am - midnight / Saturday - Sunday 9am - 9pm / Public Holidays 9am - 9pm
Online
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42 Responses

  1. Default Gravatar
    hasanDecember 26, 2018

    is there any tpg nbn plans which is unlimited and unlimited calls to home and mobile and to the country turkey and new zealand

    • Avatarfinder Customer Care
      JohnDecember 27, 2018Staff

      Hi Hasan,

      Thank you for reaching out to finder.

      Yes, there are plans that offer unlimited data but for you to get unlimited local, national and mobile calls there is an additional $10 monthly fee on top of the bundle price. As for international calls, there are also plans where this is available. Click on “View details” to learn more about what plans offer this. Though the countries supported does not include Turkey and New Zealand. These are the supported countries: Canada, China, France, Germany, Greece, Hong Kong, Malaysia, Singapore, Taiwan, United Kingdom, United States. Hope this helps!

      Cheers,
      Reggie

  2. Default Gravatar
    cindyMay 22, 2018

    I have been with tpg for over 10 years. I am moving and will no longer have a phone line for 8 months. How can I get internet without a phone line.

    • Default Gravatar
      May 23, 2018

      Hi Cindy,

      Thank you for visiting finder.

      If you do not require a fixed line but still wants to have an Internet Connection, you may check the Mobile Broadband Plans listed at this page. You may edit the filters at the above of the table to have the results that will suit your needs.

      I hope this helps.

      Let us know if there is anything else that we may assist you with.

      Cheers,
      Ash

  3. Default Gravatar
    GraemeDecember 14, 2017

    I would like the NBN that I heard about as a child, ie fibre to the house and 100 mbs speeds.

    I am prepared to pay extra to get the fibre to my house (subject to a sensible quote).

    Can this be done?
    Will it give 100 mbs?
    Who do I ask to have it done?

    Cheers

    • Avatarfinder Customer Care
      MayDecember 19, 2017Staff

      Hi Graeme,

      Thank you for your inquiry.

      You can compare the providers that offer FTTN NBN or Fibre plans with 100mbps speed on this page. You may compare your options based on the price, data, speed and contract length (please see image below for the guide). There’s also a ‘Go to site’ button that you can click on that page so you’d be redirected to the provider’s main site. If you have questions around installation, you can directly contact the provider anytime.

      Hope this helps.

      Cheers,
      May

  4. Default Gravatar
    LloydMay 4, 2017

    How much web hosting space is included with NBN 50GB $49.99 TPG Bundle?

    • Avatarfinder Customer Care
      JasonMay 4, 2017Staff

      Hi Lloyd,

      Thank you for your enquiry.

      Residential broadband plans of TPG will have 10MB of Web space to use for basic HTML websites. Please note that a domain name hosting and redirecting fee may apply if you wish to use this free Web space as your website.

      Kind regards,
      Jason

  5. Default Gravatar
    EugeneNovember 22, 2016

    We have been with our current ISP Westnet for over 10 years so would ideally like to retain the same email address (it is on so many things). Can we still keep this email address given Westnet now fall under TPG?

    • Default Gravatar
      BrodieNovember 23, 2016

      Hi Eugene,

      Unfortunately, you will have to remain a Westnet customer in some form to retain your email address. You can sign up to a cheap service through Westnet and essentially pay to keep your email address, but I would recommend contacting Westnet support for advice on the best option 1300 786 068.

      Thanks,
      Brodie

  6. Default Gravatar
    EugeneNovember 22, 2016

    Hi,
    What is the difference between TPG NBN XL Unlimited and TPG NBN XXL Unlimited. The details seem to suggest speeds and everything else is the same. Also the 18 month and 1 month plan for each cost the same so what is the benefit of an 18 month plan?

    • Avatarfinder Customer Care
      JasonNovember 23, 2016Staff

      Hi Eugene,

      Thank you for your enquiry.

      Both bundles offer the same maximum connection speed at the same NBN tier. The difference was in their included call packages. While the TPG NBN XL bundle offers 100 minutes of international calls, the TPG NBN XXL bundle includes all the features and benefits of TPG NBN XL bundle plus additional benefits such as unlimited national calls to mobile phones, unlimited international calls to Canada, China, France, Germany, Greece, Hong Kong, Malaysia, Singapore, Taiwan, United Kingdom and United States of America and 500 minutes of international call to India.
      The 1 month plan has an additional setup fee of $99.95 while the 18 month plan waives the setup fee. You may click ‘View Details’ on your preferred plan then click the ‘Fees’ tab to get more details about the plan fees.
      Please click this link to sign up for an NBN plan or to get in touch with TPG.

      Cheers,
      Jason

  7. Default Gravatar
    BillOctober 3, 2016

    Can I get a system that gives me access to subs on demand,iview abc.and / Foxtel programmes through an nbn. Connection

    • Default Gravatar
      BrodieOctober 10, 2016

      HI Bill,

      Just to clarify, are you looking for hardware that offers you on-demand streaming services, or a sufficient internet connection to stream those services?

      Thanks,
      Brodie

  8. Default Gravatar
    CassandraSeptember 13, 2016

    Hi
    Can you give me a price for NBN we have 2 offices one in Darwin and one in Alice Springs, We are a business.
    Regards
    Cassandra

    • Default Gravatar
      ChesterSeptember 14, 2016

      Hello Cassandra

      Thanks for your question.

      Please be advice that you have come thru Finder.com.au we are a financial comparison and general information website. In order to check the availability of your NBN service in your area you may contact your preferred NBN service provider for business or you may use this link to compare the available NBN service providers that you may use for your business https://www.finder.com.au/nbn-tracker/sa/8DRW for Darwin and https://www.finder.com.au/nbn-tracker/sa/8ALS for Alice Springs.

      I hope this helps.

      Cheers!
      Chester

  9. Default Gravatar
    July 21, 2016

    Hi, we will be moving to existing address Cranbourne East,but according to your NBN tracker it doesn’t exist. I was wondering what is the connection time frame?

    • Avatarfinder Customer Care
      LouJuly 28, 2016Staff

      Hi Steve,

      Thanks for your comment.

      Please note that finder.com.au is a financial comparison and information service and we don’t represent NBN.

      If you can’t find your address on our tracker, I suggest that you directly call NBN to inquire about the progress of their work in your area.

      Cheers,
      Anndy

  10. Default Gravatar
    07July 10, 2016

    When can I expect NBN?

    • Avatarfinder Customer Care
      MayJuly 10, 2016Staff

      Hi there,

      Thanks for your question.

      I’d encourage you to enter your address into our NBN tracker and you’ll be able to find information as to the status of NBN if it’s available in your area or not.

      Cheers,
      May