One of the country's largest broadband providers has expanded into the mobile space. Here's everything you need to know.
What services do TPG Mobile offer?
TPG may be best known for its home broadband plan offerings, but the company has long been dabbling in the mobile space, offering a selection of prepaid plans to Australian customers. Initially running on the back of the Optus mobile network, in 2015 the MVNO switched providers, and now uses the Vodafone 4G network to provide its mobile services. TPG has announced plans to build its own mobile network servicing 80% of the Australian population, but that's still a couple of years away from going live.
All of TPG's offerings are SIM-only plans, paid in advance like a prepaid plan but with no lock in contracts and varying levels of call, text and data inclusions. Unlike many other providers, TPG's plans have a full month recharge, rather than 28 days.
How much does TPG Mobile cost?
TPG's range of mobile SIM plans are thankfully simple, with six variations to choose from with differing level of data, call and text inclusions.
The cheapest offering is the TPG PAYG prepaid plan, which has a $1 per month fee, but then charges you for all the calls and messages you undertake, as well as any data usage over 50MB. This makes it a feasible choice for users who don't really use their phone but require a phone for emergencies, but less desirable if you're even a light phone user.
From there, each plan includes some level of data, talk and text as part of the monthly fee. TPG is currently offering new customers a promotional price for the first six months of their contract before reverting to the regular monthly rate. With this promotion, TPG's Small plan with 1GB of data and $550 worth of talk and text costs $10 a month for the first six months, then defaults to $19.99 afterwards. Included talk and text can be used for both Australian and international numbers, though you'll obviously burn through credit faster calling overseas. It's worth noting that this plan charges excess data at a rate of 10c/MB.
For those looking at the top tier, TPG's Extra Large plan offers unlimited standard talk and text to Australian numbers, plus 100 minutes of international calling and 10GB of data every month. It weighs in at $24.99 for its first six months and $39.99 from then on.
There are also tiers in between with varying levels of inclusions, as you can see from the table above.
- Proper monthly recharges. So far, TPG has resisted the urge to reduce the expiry period for its plans to 28 days, meaning more bang for your buck.
- Vodafone 4G coverage. TPG was the first Vodafone MVNO to offer access to Voda's 4G network.
- MMS not included. Unlimited talk and text plans don't include MMS messages, which makes them additional charges on your bill.
- Excess data charges. The entry TPG Extra Small plan charges data at a 10c/MB rate, rather than a flat fee per GB, which could mean faster consumption of your prepaid allowance.
TPG Mobile prepaid recharge options
TPG Mobile's SIM-only services operate on a prepaid basis, so you pay for usage upfront, but as part of the setup process you agree to rolling recharges each month, deducted from your nominated payment method. There's no way to set manual recharges to speak of, although if you have additional prepaid credit on your account it can be used to purchase additional services such as data blocks.
- Online via credit card or bank account: TPG Mobile's account portal is the gateway to checking your payment method and contact details, as well as adding any additional credit you may wish to use to top up your account credit. Payments can be deducted from a nominated bank account or via credit card.