TPG's simple prepaid plans offer plenty of value at every price point.
Is TPG right for me?
- What does TPG offer? In the mobile space, TPG offers a handful of prepaid plans powered by the Vodafone 3G and 4G networks. These complement TPG's popular NBN and ADSL broadband plans.
- Product highlights: TPG provides steep discounts for new customers, no lock-in contracts, and international minutes are included with most plans.
- Watch out for: TPG's discount pricing is only available to new customers and only applies to the first six months of service. From month seven onwards, pricing reverts to TPG's regular rates.
TPG prepaid plans
TPG's prepaid plans explained
All of TPG's prepaid plans are delivered over the Vodafone 3G and 4G networks. Billing occurs on a month-to-month basis, although by default TPG will automatically renew your plan at the end of each billing month so there's some similarity to postpaid contract plans. You can optionally top up your prepaid balance in advance if you wish to take advantage of TPG's $10/GB excess rates. Otherwise, once you reach your data usage cap, your access to data services will be cut off until your next billing cycle.
All of TPG's prepaid plans include unlimited standard national calls and texts alongside data caps ranging from 4GB up to 20GB. While special deals are frequent, regular pricing is as follows:
- TPG Small: 4GB data for $19.99 a month
- TPG Medium: 10GB data plus 100 international calling minutes for $29.99 a month
- TPG Large: 15GB data plus 100 international calling minutes for $34.99 a month
- TPG Extra Large: 20GB data plus 100 international calling minutes for $39.99 a month
New customers receive a TPG SIM card at no additional cost when they sign up.
TPG frequently runs special offers, especially for new customers, so it's well worth checking current pricing as detailed in the table above.
TPG PAYG plan
TPG's PAYG plan explained
TPG also provides a pay-as-you-go (PAYG) mobile plan where you load up an account with prepaid credit to be used as you see fit for any combination of calls, texts or data usage. There's a minimum initial credit balance of $20 payable in advance to cover excess charges, although technically you could run a TPG PAYG account on as little as $1 per month once you've set it up. That $1 gets you 50MB of data, with any extra data usage or calls/texts charged against your prepaid balance at the following rates:
- Calls: 9.9c per minute plus 10c flagfall
- SMS: 9.9c each
- Data: 10c per MB
- International calls: 35c flagfall with rates varying from country to country
How does TPG mobile compare?
- Six-month discount for new customers is a good deal
- Standard pricing is a little on the high side compared to other prepaid providers
TPG's prepaid plans are quite simple, even by prepaid standards, but they're worth considering if you're already a happy TPG customer, or if you want to take advantage of its prepaid special offers that pop up from time to time.
Why should you consider TPG?
TPG's plans are quite simple and that does have some appeal, although this will change in 2019 once TPG gets its own mobile network up and running. Early signs are that it will focus on "unlimited" data plans, but it's feasible it may offer similar plans to its existing Vodafone network based offerings.
Currently, you're not paying for extras such as streaming services, bonus data pools or particularly large quantities of international calling minutes, which can have some appeal if your mobile needs are simple.
Outside the PAYG plan, you have no worries for standard calls and texts within Australia, although predictably "premium" calls and SMS services are not covered and will attract additional charges.
How to recharge TPG prepaid services
TPG mobile's SIM-only services operate on a prepaid basis, so you pay for usage up-front, but as part of the set-up process you agree to rolling recharges each month, deducted from your nominated payment method. There's no way to set manual recharges to speak of, although if you have additional prepaid credit on your account it can be used to purchase additional services such as data blocks.
- Online via credit card or bank account: TPG mobile's account portal is the gateway to checking your payment method and contact details, as well as adding any additional credit you may wish to use to top up your account. Payments can be deducted from a nominated bank account or via credit card.
How to contact TPG mobile
|Account & billing|
Monday - Friday, 8am-10pm
Weekends & Public Holidays, 9am-9pm