TPG Mobile

TPG Mobile Plans

Our verdict: TPG’s mobile plans offer decent value – and you’ll even get some for $10 cheaper if you already have a TPG broadband plan.

4.8 ★★★★★ (4 reviews) Write a review

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Pros

  • Existing TPG broadband customers can get a discount on some plans
  • Full month expiry periods mean less recharges per year
  • Unique customer forum available for any queries

Cons

  • TPG app doesn't let you manage your mobile account
  • $11 number port out fee for switching from TPG to another provider

Compare TPG mobile plans

Name Product Features Data Price
  • Unlimited standard national calls & texts
12GB
Data
$1.67 per GB
$20
per month
12GB
Data

$1.67/GB
$20
per month
Go to site
View details
  • Unlimited standard national calls & texts
25GB
Data
$1.00 per GB
$25
per month
25GB
Data

$1.00/GB
$25
per month
Go to site
View details
  • Unlimited standard national calls & texts
45GB
Data
$0.67 per GB
$30
per month
45GB
Data

$0.67/GB
$30
per month
Go to site
View details
  • Unlimited standard national calls & texts
60GB
Data
$0.67 per GB
$40
per month
60GB
Data

$0.67/GB
$40
per month
Go to site
View details
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TPG mobile review: Our verdict

Following its merger with Vodafone Hutchison in 2020, TPG Telecom has become 1 of the 3 largest mobile providers in Australia.

While there's no question that TPG's plans offer good dollar-for-data value, you won't get much else from a TPG mobile plan. If you're looking for flashy extras, you'll need to look elsewhere.

Otherwise TPG is a solid choice in terms of plan inclusions:

  • Offers an average of 1GB for $1 across its plans which is great value.
  • Get up to $10 off per month on your mobile plan if you already have a TPG broadband plan.
  • Free SIM and delivery anywhere in Australia.

It might do well in terms of value, but also consider:

  • TPG suffers from a fairly poor customer service reputation on various review sites (e.g. 1.7 stars on ProductReview.com), only barely beating out the likes of Optus (1.3 stars) or Telstra (1.4 stars).
  • You'll need to pay $11 to port your mobile number from TPG to any other provider if you choose to switch.
  • TPG's pay-as-you-go roaming rates won't be budget-friendly if you want to use your plan overseas.

Read a more detailed review on


money icon

Value for money

TPG's prepaid plans range from $20 for 12GB monthly up to $40 for 60GB monthly. The value of TPG's plans gets better the more data you're after.

TPG's plans last for a full month, which makes it better value than other 28-30 day expiry prepaid plans. This means you'll recharge 12 times a year, instead of 13 times.

Another great feature is that TPG offers an extra 2GB for $10 if you go over your monthly data cap. This is more than what other providers offer, which is along the lines of 1GB for $10.

  • Good to know: The average value across TPG's mobile plans is decent at $1 for 1GB of data. This is exactly equal to our benchmark figure, making it fantastic value.

Things to watch out for

  • The TPG app available from most app stores is not compatible with TPG's mobile plans, only its Internet plans.
  • If you sign up to TPG and then later move your number to another provider, you'll be charged an $11 "port out" fee – most providers let you do this for free.

coverage icon

Coverage

Metro customers shouldn't have a problem with reception with TPG, which operates on the Vodafone 4G network.

  • Vodafone 4G mobile network reaches 96% of the population.
  • The coverage you get with TPG is identical to what you'd get on a plan straight from Vodafone.
  • Metro customers may not experience any issues, but you might notice a difference in reception in rural or regional areas since TPG does not have the Telstra network's 99.5% coverage.

customer service icon

Customer service

mobile app icon

No mobile app
5 star
4.8 Finder rating
store icon
No in-store locations

Want help from TPG? You can reach out 7 days of the week:

  • Ring its call centre about your mobile service 8am-9pm weekdays, or 9am-9pm on weekends.
  • Post on the TPG customer forum and get assistance from customer support or other users who have experienced the same problem.
  • Ask a question on TPG's Facebook or Twitter page (you may get a quicker response on these platforms).

There are no physical stores for TPG, so you won't be able to get any face-to-face help if that's your preference.

  • Keep in mind: While TPG does actually have a mobile app available for download, it will only let you manage your TPG Internet plan – not your mobile plan.

bonus icon

Bonus features

TPG only has 1 bonus feature on its plans, available at an extra cost:

🌏 International calls

For an additional $5 per month, you can add on unlimited calls to landline and mobile numbers in 37 countries. This could be useful if you have friends or family overseas that you'd like to stay in touch with.

Which rivals are giving TPG a run for its money?

TPG's a safe option for decent value, but it's a bit light on the features. Here are some other providers that match up well.

For extra features:

optus logo

When you sign up with Optus prepaid plans, you get bonus features like data rollover between recharges, 10GB of free streaming data on some services, and more.

For "unlimited" prepaid plans:

vodafone logo

Most prepaid plans cut your data off when you hit your limit. Some of Vodafone's prepaid plans let you keep browsing at a maximum speed of 1.5Mbps even after you reach your monthly allowance.

For more data:

circles.life logo

If TPG's data isn't enough for you, check out Circles.Life's 100GB plan. It offers big data at an affordable price. It also runs on the Optus 4G network so you'll get wider coverage too.

Ready to sign up to TPG mobile?

Simply choose which TPG plan you're interested in from our comparison table above and click on the green "Go to Site" button. This will lead you through to TPG's website to sign up.

Click here to choose a TPG mobile plan

phone icon

What if I want to keep my current phone number?
TPG makes this easy. During registration, you'll be able to request that your number gets ported over from your old provider. This normally takes 24-48 hours.

If your current number is under someone else's name (a parent or partner), it may require a little more effort. Check our guide on how to transfer ownership of your mobile number.


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4 Responses

    Default Gravatar
    WILLIAMAugust 14, 2017

    I am wanting to get a package deal on my phone for unlimited calls, 7 GB and more than 400 talk minutes on international calls overseas like for example Philippines please? I am on a prepaid phone with Vodaphone and would like to keep my phone number.

      Default Gravatar
      JonathanAugust 14, 2017

      Hello William,

      Thank you for your inquiry.

      You can check our review for mobile plans for international calling.

      In this guide, we have suggested providers that you can consider for the Philippines. You may go through the page and see various details, features, and offers that each SIM offers. The review page also comes with various details on how you can save on your international calls and how to choose the right plan for you.

      Hope this helps.

      Cheers,
      Jonathan

    Default Gravatar
    AilyJuly 24, 2016

    I am new customer.Can i keep my own phone number?

      Avatarfinder Customer Care
      MayJuly 25, 2016Staff

      Hi Aily,

      Thanks for your inquiry. Please note that you’ve come through to finder.com. – we are a comparison website and does not represent TPG.

      Yes, you can use and keep your own number so long that you unlock it from your previous mobile phone provider.

      Cheers,
      May

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