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Moose Mobile plans
Our verdict: Moose Mobile's plans offer excellent value for money and some additional perks such as access to a Australia-based customer support team and data rollover.
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2023 Finder Awards
Highly Commended: Postpaid Mobile Provider - Value
Moose Mobile deserves a mention for boasting great-value plans that run on the Optus network. It also has an Australia-based customer support team and a great app to help you manage your plan wherever you are.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
Moose Mobile offers monthly plans that range from 15GB to 100GB per month and offer excellent value for money.
Its plans average out at $0.62 per GB which is well below our benchmark of $1 per GB. This is a strong indication how well Moose Mobile does on value even without any promotional offers.
Coverage
Moose Mobile operates on the Optus 4G network, which falls in the middle of mobile network reception in Australia.
It reaches 98.5% of the Australian population, which should be good for most metropolitan customers
It has identical coverage to a plan purchased from Optus
Compared to Telstra's 99.5% coverage, you might find you have less coverage in rural and regional areas
Customer service
Want to get in touch with Moose Mobile? You can:
Phone Moose's Australia-based call centre 9am-8pm weekdays, or 10am-6pm weekends.
Send a message to the Moose Mobile Facebook or Twitter page, both of which seem to have a responsive support team.
Submit a support request via the form on the Moose website or send through an email.
Keep in mind: There are no in-store locations for Moose Mobile, so you won't get any face-to-face support.
Bonus features
Moose Mobile's plans don't come with many bonus features except:
🔄 Data rollover
You can bank up to 200GB of data across all plans.
This can be handy if you don't wanted any unused data to go to waste and will have a need for it at another point in time.
What rivals are giving Moose Mobile a run for its money?
While Moose Mobile has quality mobile plans, there are a few other providers with plans that offer other advantages.
For better coverage:
ALDImobile not only has prepaid plans with very similar value to what Moose Mobile is offering, it also runs on parts of the Telstra 3G/4G network which has wider coverage than Moose.
For better features:
Belong's value comes from its extra features, rather than its data inclusions. It comes with data banking and the choice of unlimited international calls and texts, and all its plans are carbon neutral too.
For more data:
When big data is your main goal, it's hard to avoid bringing up Circles.Life and its collection of affordable plans. Its 100GB mobile plan is a crowd favourite.
Ready to sign up to Moose Mobile?
Getting connected to Moose Mobile is fast and easy. You can sign up via Finder by clicking on the green "Go to site" button in the comparison table above. This will lead you to Moose's website where you can purchase your chosen plan.
What if I want to keep my current phone number? That's easy. You'll get the choice to transfer your current number when you go to activate your new Moose Mobile SIM.
Moose Mobile says the porting process should take 1-4 hours, and your old service will keep working right up until your Moose service activates.
We've researched and reviewed hundreds of phone plans to make our guides as helpful as possible. Our experts can be seen across TV, print and digital media.
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Since 2015, we've helped over 1.2 million people find the right mobile plan by explaining features clearly and simply. We're here to help you make a decision.
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney.
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