Our verdict: Moose Mobile's plans offer excellent value for money and some additional perks such as access to a Australia-based customer support team and data rollover.
Moose Mobile offers monthly plans that range from 15GB to 200GB per month and offer excellent value for money.
Its plans average out at $0.62 per GB which is well below our benchmark of $1 per GB. This is a strong indication how well Moose Mobile does on value even without any promotional offers.
Coverage
Moose Mobile operates on the Optus 4G network, which falls in the middle of mobile network reception in Australia.
It reaches 98.5% of the Australian population, which should be good for most metropolitan customers
It has identical coverage to a plan purchased from Optus
Compared to Telstra's 99.5% coverage, you might find you have less coverage in rural and regional areas
Customer service
Want to get in touch with Moose Mobile? You can:
Phone Moose's Australia-based call centre 9am-8pm weekdays, or 10am-6pm weekends.
Send a message to the Moose Mobile Facebook or Twitter page, both of which seem to have a responsive support team.
Submit a support request via the form on the Moose website or send through an email.
Keep in mind: There are no in-store locations for Moose Mobile, so you won't get any face-to-face support.
Bonus features
Moose Mobile's plans don't come with many bonus features except:
🔄 Data rollover
You can bank up to 200GB of data across all plans.
This can be handy if you don't wanted any unused data to go to waste and will have a need for it at another point in time.
Ready to sign up to Moose Mobile?
Getting connected to Moose Mobile is fast and easy. You can sign up via Finder by clicking on the green "Go to site" button in the comparison table above. This will lead you to Moose's website where you can purchase your chosen plan.
What if I want to keep my current phone number? That's easy. You'll get the choice to transfer your current number when you go to activate your new Moose Mobile SIM.
Moose Mobile says the porting process should take 1-4 hours, and your old service will keep working right up until your Moose service activates.
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio
If I go overseas will mw Moose mile account let me answer
Finder
AngusSeptember 14, 2024Finder
Hi Bob, Roaming is disabled on Moose by default, so your phone won’t work overseas unless you choose to enable it. As we note in the review, this is quite expensive – it costs at least $15 a day and you need to pay a $200 deposit up front. If you do want roaming, you need to contact Moose customer service to enable it before your trip.
Check out which mobile phone providers Finder users are loving this month and the top plans they're choosing!
Important information about this website
Finder makes money from featured partners, but editorial opinions are our own.
Finder is one of Australia's leading comparison websites. We are committed to our readers and stand by our editorial principles.
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
How likely would you be to recommend Finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
If I go overseas will mw Moose mile account let me answer
Hi Bob, Roaming is disabled on Moose by default, so your phone won’t work overseas unless you choose to enable it. As we note in the review, this is quite expensive – it costs at least $15 a day and you need to pay a $200 deposit up front. If you do want roaming, you need to contact Moose customer service to enable it before your trip.