Moose

Moose Mobile plans

Our verdict: Moose boasts a wide variety of plans that are sure to suit your needs, all with Australia-based customer support.

4.5 ★★★★★ (4 reviews) Write a review

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Pros

  • Good value mobile plans with choice of no lock-in or 12-month contracts
  • Highly-rated app for easy account management
  • Australia-based customer support with good reputation

Cons

  • Poor value international roaming
  • No bonus features

Compare Moose Mobile plans

Name Product Features Data Price
  • 300 standard national minutes + unlimited std. nat. texts
1GB
Data
$8.8 per GB
$8.80
per month
1GB
Data

$8.80 per GB
$8.80
per month
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View details
  • $9.80/mth for the first 12 months, then $15.80/mth. T&Cs apply.
  • Unlimited standard national calls & texts
6GB
Data
$1.63 per GB
$9.80
per month
6GB
Data

$1.63 per GB
$9.80
per month
Go to site
View details
  • Unlimited standard national calls & texts
2GB
Data
$6.5 per GB
$13/mth
12 month contract
Min. total cost over 12 months: $156
2GB
Data

$6.50 per GB
$13/mth
Min. total cost over 12 months: $156
12 month contract
Go to site
View details
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Moose Mobile review: Our verdict

If you're interested in lots of data, Moose Mobile is a solid choice.

Moose's offerings don't come with any extras, but its monthly plans represent great value across the board and have frequent promotional deals.

While its 12-month contract plans technically provide better value, the difference is minimal (around $0.10 per GB) and probably not worth it unless you're keen to stick it out for the long haul. These plans come with steep exit fees of up to $484 if you leave early.

Moose Mobile could be right for you if:

  • You're looking for bang for your buck when it comes to data.
  • You want a mobile app that lets you manage your plan easily when you aren't at home.
  • You prefer to chat to an Australia-based support team.
  • You don't mind committing to a 12-month contract to score a slightly lower monthly price.

That said, there are a couple of things about Moose that aren't quite as appealing, including:

  • A complete lack of extra features on plans.
  • Extremely expensive pay as you go roaming rates with a required $200 prepayment, making data unaffordable when travelling with your Moose plan.
  • Steep exit fees if you decide to leave your 12-month contract early.

Read a more detailed review on


money icon

Value for money

Moose Mobile has monthly plans that range from 1GB to 60GB per month.

The 1GB plan is one of the cheapest budget plans on the market, while the rest average around $1.23 per GB.

This is a little more expensive when compared to the benchmark of $1 per GB, which is what you want to aim for.

If you don't mind a long-term commitment, you can get between 2GB and 70GB on a 12-month contract.

This means Moose offers higher monthly data limits for those willing to stay on for 12 months.

While the 2GB for $13 plan isn't too impressive, the rest of Moose's plans average $1.13 per GB. This is better value than its monthly plans, but only just.

  • Good to know: While signing up to a 12-month contract with Moose will cut down on costs, you're only saving an extra 10c per GB. Choose its monthly options if you're not keen on sticking around.

Things to watch out for

  • You'll be charged an exit fee if you cancel a 12-month contract early. This fee is equal to the months remaining on your contract times the monthly cost of your plan.

coverage icon

Coverage

Moose Mobile operates on the Optus 4G network, which falls in the middle of mobile network reception in Australia.
  • It reaches 98.5% of the Australian population, which should be good for most metropolitan customers
  • It has identical coverage to a plan purchased from Optus
  • Compared to Telstra's 99.5% coverage, you might find you have less coverage in rural and regional areas

customer service icon

Customer service

mobile app icon
User-friendly app
5 star
4.5 Finder rating
store icon
No in-store locations

Want to get in touch with Moose Mobile? You can:

  • Phone Moose's Australia-based call centre 9am-8pm weekdays, or 10am-6pm weekends.
  • Send a message to the Moose Mobile Facebook or Twitter page, both of which seem to have a responsive support team.
  • Submit a support request via the form on the Moose website or send through an email.
  • Keep in mind: There are no in-store locations for Moose Mobile, so you won't get any face-to-face support.

bonus icon

Bonus features

Moose Mobile barely offers any extra features on its mobile plans, but it does have:

🌏 International inclusions

Moose's 60GB plan and a few of the 12-month contract plans come with up to $400 international credit. You can use this credit to send texts or make calls to overseas countries.

If you're looking for a mobile plan that comes with features such as data rollover, unlimited calls or texts to other countries or more, take a look at the next section where we recommend some alternative mobile providers.

What rivals are giving Moose Mobile a run for its money?

While Moose Mobile has quality mobile plans, there are a few other providers with plans that offer other advantages.

For better coverage:

aldimobile logo

ALDImobile not only has prepaid plans with very similar value to what Moose Mobile is offering, it also runs on parts of the Telstra 3G/4G network which has wider coverage than Moose.

For better features:
belong mobile logo

Belong's value comes from its extra features, rather than its data inclusions. It comes with data banking and the choice of unlimited international calls and texts, and all its plans are carbon neutral too.

For more data:

circles.life logo

When big data is your main goal, it's hard to avoid bringing up Circles.Life and its collection of affordable plans. Its 100GB mobile plan is a crowd favourite.

Ready to sign up to Moose Mobile?

Getting connected to Moose Mobile is fast and easy. You can sign up via Finder by clicking on the green "Go to site" button in the comparison table above. This will lead you to Moose's website where you can purchase your chosen plan.

Click here to compare Moose plans
phone icon

What if I want to keep my current phone number?
That's easy. You'll get the choice to transfer your current number when you go to activate your new Moose Mobile SIM.

Moose Mobile says the porting process should take 1-4 hours, and your old service will keep working right up until your Moose service activates.

If your current phone number is under someone else's name (like a parent or partner), it might be a bit trickier. Check our guide on how to transfer ownership of your mobile number.


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