Belong Mobile

Belong mobile plans

Our verdict: Belong pairs its carbon-neutral mobile plans with well-priced data allowances. Plus, you get access to the Telstra network.

4.6 ★★★★★ (5 reviews) Write a review

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Finder green awards 2021 for mobile plan provider of the year

2021 Finder Green Awards

Winner: Mobile Plan Provider of the Year

Belong Mobile is Australia's first certified carbon-neutral telco. Any carbon emissions associated with operating its mobile and Internet services is offset by its investments in renewable energy and carbon-capture projects.

Pros

  • One of the only carbon-neutral providers in Australia
  • Winner of the 2021 Finder Green Awards Mobile Plan Provider of the Year
  • No excess data charges

Cons

  • Few customer support options
  • No true voicemail service
  • No international roaming

Compare Belong mobile plans

Name Product Features Data Price
Green Company
  • Unlimited standard national calls & texts
20GB
Data
$1.25 per GB
$25
per month
20GB
Data

$1.25/GB
$25
per month
View details
Green Company
  • Unlimited standard national calls & texts
40GB
Data
$0.88 per GB
$35
per month
40GB
Data

$0.88/GB
$35
per month
View details
Green Company
  • Unlimited standard national calls & texts
80GB
Data
$0.56 per GB
$45
per month
80GB
Data

$0.56/GB
$45
per month
View details
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Compare up to 4 providers

Belong Mobile review: Our verdict

Belong was the winner of Finder's 2021 Green Awards for Mobile Plan Provider of the Year, taking top place with its certified carbon-neutral plans. This applies to its NBN plans as well as mobile.

The mobile plans represent solid value, offering big data at affordable prices. The $45 for 80GB option is sure to please those with high data needs.

Belong also has some other features you might enjoy:

  • Unlimited data banking, so you can save up any unused data for the future and even gift it to other Belong users.
  • No excess data charges for going over your monthly limit. Instead, your mobile Internet speed gets slowed down to 64kbps.
  • Access to parts of the Telstra 3G/4G network which covers 98.8% of Aussies.
  • International calls and texts to 30 countries available to add on for an extra $5 per month.
  • Buy in-store if it's easier for you. You can pick up a Belong SIM at many major outlets such as Woolworths, Coles, Australia Post and more.

While Belong has several perks, it suffers when it comes to:

  • No true voicemail function. Callers can leave 10 seconds of a voice message that then gets auto-converted to an SMS text.

Read a more detailed review on


money icon

Value for money

Belong has only 3 plans, but they all offer great value.
  • Good to know: Belong's plans average a value of $0.90 per GB compared to a benchmark of $1 per GB.

Every plan is carbon-neutral at no additional cost.

Things to watch out for

  • Despite being postpaid, Belong charges plan fees at the start of the month (and doesn't refund anything if you cancel mid-month).
  • While you won't get charged extra for going over your monthly data limit, the slowed down speed of 64kbps won't get much done for you.

coverage icon

Coverage

Belong uses parts of the Telstra 3G and 4G mobile network.

  • Belong is on the wholesale Telstra network which reaches 98.8% of the population.
  • This is slightly less than the full network coverage of 99.5%, but still more than both the Optus or Vodafone network
  • You shouldn't have issues in metro areas, but may experience a slight drop in reception in rural or regional areas.
Customer Service Icon

Customer service

Mobile app icon
Easy-to-install app
star rating icon
4.6 Finder average
store icon
No in-store locations

There are a couple of options if you need to get something sorted with Belong. But, it's not clear when you might expect a response since there are no published support hours.

  • Leave a message on the Belong Facebook or Twitter account.
  • Lodge a support ticket on the Belong mobile app.
  • Keep in mind that while you can buy a Belong SIM in selected retailers, it doesn't have a physical storefront. Those looking for more customer service options may want to look elsewhere.

bonus icon

Bonus features

Although Belong is relatively straightforward with its plans, there are a few enticing bonus features.

🌏 International add-on

For $5 per month, you can add on unlimited calls and texts to 30 countries with any plan.

🎁 Data banking and gifting

All the data you have left over each month will be put into a data bank with unlimited capacity.

This can be handy for flexible data use, and you can even gift your banked data to other Belong users in 1GB chunks.

➕ Data add-on

If you need an extra boost of data, you can buy them in 5GB lots for $10 each.

If you do run out of your monthly data, Belong won't charge you for going over your limit. Though don't expect to do much with its slowed down Internet speed of 64kbps.

Which rivals are giving Belong a run for its money?

While Coles Mobile offers some decent deals, if you're looking for more variety, consider the following providers:

For another eco-friendly option:


felix logo

felix is another carbon-neutral mobile provider in Australia. It also plants a tree each month for every active subscription.

For wider coverage:


boost logop

Boost Mobile is the only small provider that uses the full Telstra 4G mobile network with 99.5% coverage. It has a range of affordable prepaid plans too.

For even more data:


circles logo

If Belong's 80GB plan isn't quite large enough for you, you can pick up 100GB from Circles.Life for around the same price every month.

Ready to sign up to Belong?

Unfortunately, Belong isn't currently available via Finder. You'll have to head to belong.com.au where you can sign up to the plan you want.

Or, you can compare more mobile plans on Finder.

Compare mobile plans
phone

What if I want to keep my current phone number?
You can opt to transfer your existing mobile number to Belong during the activation process. Belong advises that transfers normally take 4 hours or less but could take up to a couple of days to complete.

If your current number is under someone else's name (a parent or a partner), it might involve a few more steps. Check our guide on how to transfer ownership of your mobile number.


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