Finder makes money from featured partners, but editorial opinions are our own.

Belong mobile review

Our verdict: Belong offers affordable and flexible plans on Telstra's 4G and 5G network. It is also 1 of just 6 carbon neutral mobile providers in Australia.

4.2 ★★★★★ (134 reviews) Write a review

Pros

  • 1 of 5 carbon neutral providers in Australia
  • No excess data charges
  • Owned by Telstra and runs on its wholesale network
  • Unlimited data banking

Cons

  • 4G and 5G mobile download speeds are capped at 100Mbps on most plans

Compare Belong mobile plans

1 - 4 of 4
Name Product Data Price Apply Price
Belong 25GB
PostpaidNo lock-in contract
Belong 25GB
Postpaid
  • Unlimited national calls & texts
  • Wholesale Telstra 5G/4G network
25GB
No excess data charges
$29
per month
Go to site
View details
  • Unlimited standard national calls & texts
25GB
Data
$29
per month
Belong 40GB
PostpaidNo lock-in contract
Belong 40GB
Postpaid
  • Unlimited national calls & texts
  • Wholesale Telstra 5G/4G network
40GB
No excess data charges
$35
per month
Go to site
View details
  • Unlimited standard national calls & texts
40GB
Data
$35
per month
Belong 100GB
PostpaidNo lock-in contract
Belong 100GB
Postpaid
  • Unlimited national calls & texts
  • Wholesale Telstra 5G/4G network
100GB
No excess data charges
$45
per month
Go to site
View details
  • Unlimited standard national calls & texts
100GB
Data
$45
per month
Belong 160GB
PostpaidNo lock-in contract
Belong 160GB
Postpaid
  • Unlimited national calls & texts
  • Wholesale Telstra 5G/4G network
160GB
No excess data charges
$55
per month
Go to site
View details
  • Unlimited standard national calls & texts
160GB
Data
$55
per month
loading

Belong mobile review: Our verdict

Belong was the first telco in Australia to offer certified carbon-neutral plans. In the few years since, a spate of other providers are now also offering this service.

Its mobile plans represent solid value, offering big data at affordable prices. The $45 for 100GB option is sure to please those with high data needs.

Belong also has some other features you might enjoy:

  • Unlimited data banking, so you can save up any unused data for the future and even gift it to other Belong users.
  • No excess data charges for going over your monthly limit. Instead, your mobile internet speed gets slowed down to 1Mbps.
  • Access to parts of the Telstra 3G, 4G and 5G network which covers 98.8% of Australians.
  • International calls and texts to 30 countries available to add on for an extra $5 per month.
  • You have the option to buy in-store if it's easier for you. You can pick up a Belong SIM at many major outlets such as Woolworths, Coles, Australia Post and more.

While Belong has several perks, it suffers when it comes to:

  • Its 4G and 5G download speeds are capped at 100Mbps on most plans, though this isn't uncommon for smaller providers running on the Telstra network. Most people shouldn't notice the speed cap as 100Mbps is fast enough for most online activities.

Read a more detailed review on


money icon

Value for money

Belong has 4 mobile plans, with each offering pretty good value for money. Every plan is also carbon-neutral at no additional cost.
  • Good to know: Belong's plans have an average value of $0.73 per GB, which is great compared to our benchmark of $1 per GB.

Things to watch out for

  • Despite being postpaid, Belong charges plan fees at the start of the month.
  • Its 4G and 5G download speeds are capped at 100Mbps on most plans, though this isn't slow or anything and shouldn't be a problem. For example you will be able to download a standard length HD movie in 5 minutes. Its 160GB plan comes with a download speed cap of 250Mbps which fares better for heavy data users.
  • While you won't get charged extra for going over your monthly data limit, the slowed down speed of 1Mbps won't get much done for you.

coverage icon

Coverage

Belong uses parts of the Telstra 3G, 4G and 5G network.

  • Belong is on the wholesale 3G, 4G, 5G Telstra network which reaches 98.8% of the population.
  • This is slightly less than the full Telstra network coverage of 99.5%, but still more than both the Optus or Vodafone network
  • You shouldn't have issues in metro areas, but may experience a slight drop in reception in rural or regional areas.

Does Belong Mobile have 5G?

Belong Mobile will also give you access to to Telstra's 5G network across its all its plans at no extra cost. The downlaod speeds for its lower data plans are capped at 100Mbps and 250Mbps on higher data plans.

Telstra's wholesale 5G footprint currently covers 75% of Australians.

customer service icon

Customer service

There are a couple of options if you need to get something sorted with Belong.

  • Call between 8am and 8pm (AEDT) 7 days a week.
  • Leave a message on the Belong Facebook or Twitter account.
  • Lodge a support ticket on the Belong mobile app.
  • Keep in mind that while you can buy a Belong SIM in selected retailers, it doesn't have a physical storefront. Those looking for in-store help, might want to try a different provider.

bonus icon

Bonus features

Although Belong is relatively straightforward with its plans, the phone proivder has a few additional features.

🌏 International add-on

For $5 per month, you can add on unlimited calls and texts to 30 countries with any plan.

🎁 Data banking and gifting

All the data you have left over each month will be put into a data bank with unlimited capacity.

This can be handy for flexible data use, and you can even gift your banked data to other Belong users in 1GB chunks.

➕ Data add-on

If you need an extra boost of data, you can buy them in 5GB lots for $10 each.

If you do run out of your monthly data, Belong won't charge you for going over your limit. Though don't expect to do much with its slowed down Internet speed of 1Mbps.

✈️ International roaming

If you're overseas and want to make a few phone calls back home, you'll be able to do so with belong's international roaming packs. It is available in up to 30 destinations and offers

  • 3GB for 30 days
  • Unlimited standard SMS
  • Make and receive 150 minutes of calls

Which rivals are giving Belong a run for its money?

Although Belong is a strong pick for carbon-neutral mobile plans, there are other providers with great options, too.

For another eco-friendly option:
 
 

felix logo

felix is another carbon-neutral mobile provider in Australia. It also plants a tree each month for every active subscription.

For wider coverage:


boost logop

Boost Mobile is the only small provider that uses the full Telstra 4G and 5G mobile network with 99.5% coverage. It has a range of affordable prepaid plans too.

For even more data:


circles logo

If Belong's 80GB plan isn't quite large enough for you, you can pick up 100GB from Circles.Life for around the same price every month.

Ready to sign up to Belong?

Keen on grabbing a Belong mobile plan? Just click the green "Go to site button" and you can easily sign up to your chosen plan.

Click here to choose a Belong plan

phone

What if I want to keep my current phone number?
You can opt to transfer your existing mobile number to Belong during the activation process. Belong advises that transfers normally take 4 hours or less but could take up to a couple of days to complete.

If your current number is under someone else's name (a parent or a partner), it might involve a few more steps. Check our guide on how to transfer ownership of your mobile number.

Why you can trust Finder's mobile plan experts

favourite icon

We've done the work

We've researched and reviewed hundreds of phone plans to make our guides as helpful as possible. Our experts can be seen across TV, print and digital media.
we're experts icon

We're reliable

Our product database of 52 providers is updated daily with the latest mobile deals in Australia. Our guides are regularly reviewed and fact-checked.
we're here to help icon

We're here to help

Since 2015, we've helped over 1.2 million people find the right mobile plan by explaining features clearly and simply. We're here to help you make a decision.

Latest mobile news

More guides on Finder

Go to site