Before we dive into the steps, there are 2 important things to remember when you're looking to port your number to a new provider.
To transfer your mobile number to a new plan:
You won't be able to port your number unless you have ownership of it. If it is, you're good to go.
Simply buy your new SIM either online or in-store to begin the activation process.
During sign-up, you'll receive a request to 'keep my existing number' or wording similar to this. Select this option and your new provider will handle the rest.
Porting only happen during business hours, which is usually between 8am-8pm Monday-Friday and 10am-6pm on Saturday.
You can still request to port your number on a Sunday, but just keep in mind that it will probably take at least 1 business day to complete.
Most mobile numbers take between a few hours to 2 days to be ported. In rare cases, it can take up to a week.
Once you've received confirmation that your number has been ported from your new provider, your old plan will automatically be cancelled.
Remember to pay off any final bills.
You should be able to use your old SIM until your number is ported.
There are a few things you should keep in mind of:
| Response | |
|---|---|
| Easy | 52.97% |
| Somewhat difficult | 38.2% |
| Very difficult | 7.66% |
| I don't have a mobile phone/mobile phone plan | 1.17% |
Haven't decided which plan you're going to transfer your number to? You can check out the latest mobile deals in our comparison table below.
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I already have a mobile phone, with no service and I am finding it difficult to get the right plan for me. 1).I can pay up to $50 per month. 2) need unlimited national calls. 3) Have access to internet.
Hi Fay,
Thank you for leaving a question.
You can use our mobile phone plans comparison table to help you find the plan that suits you. The page can also be filtered further by company, cost, usage type, and others for your convenience. Hope this helps!
Cheers,
Reggie
An important consideration in selecting a provider is if international roaming is available, and in what countries. I go overseas each year.
Hi Den Den,
Thanks for your question.
Global roaming service varies widely among the service providers in Australia. We have listed some of the roaming prepaid providers on our website. Open that link and on the same page, you will find the rates they charge for a specific destination/country.
Hope this helps.
Cheers,
May