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felix mobile review

Our verdict: felix offers one of the fastest “unlimited data” mobile plans around, all for $17.50 a month through Finder.

3.9 ★★★★★ (13 reviews) Write a review

felix Finder Promo

Exclusive
felix Finder Promo logo image
Promoted

$17.50/mth for first 3 months with code 'FINDER50'

  • $35/month after
  • Unlimited data (speeds up to 20Mbps)
  • Unlimited calls + texts
  • No lock-in contract
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T&Cs apply. Ends 31.08.22. New customers only.
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Sam Baran
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Finder green awards 2022 for mobile plan provider of the year

2022 Finder Green Awards

Winner: Green Mobile Plan Provider of the Year

felix runs on 100% renewable energy and has a low emissions profile. It also offers a tree planting program for each new customer, giving it a unique extra feature from other green telcos.

See how we chose the winners

Pros

  • 50% plan fees for first 3 months - discount exclusive to Finder
  • Winner of the 2022 Finder Green awards for Green Mobile Plan Provider
  • 1 of 2 mobile plans in Australia with no data limit
  • Referral discount for you and your friends

Cons

  • 20Mbps limited download speed may be a problem for some
  • Purely digital customer support

Compare felix's mobile plan

1 - 2 of 2
Updated daily
Name Product Features Data Price
Green Company
Exclusive
-50%
  • $17.50/mth for the first 3 months, then $35/mth. Use code FINDER50. New customers only. T&Cs apply. Ends 31.08.22
  • Unlimited standard national calls & texts
Unlimited data
At speeds up to 20Mbps
$17.50
per month
Go to siteView details
Exclusive
Unlimited data
At speeds up to 20Mbps

-50%
$17.50
per month
Go to site
View details
Green Company
  • Get the 1st month free then $35/mth. Use code FLX9. For use in Aus. New customers only. T&Cs apply. Ends 31.08.22
  • Unlimited standard national calls & texts
Unlimited data
At speeds up to 20Mbps
$35
per month
Go to siteView details
Unlimited data
At speeds up to 20Mbps

$35
per month
Go to site
View details
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Compare up to 4 providers

felix mobile promo codes

felix mobile
Deal exclusive

Unlimited data mobile plan for $17.50

Expires 31 Aug 2022
Get your first 3 months for $17.50/month instead of $35. Unlimited data with speeds capped at 20Mbps.
Get deal
felix mobile
Code

First month free with code

Expires 31 Aug 2022
Use this code to get your first month for free, instead of $35. Speeds capped at 20Mbps.
Show code

felix mobile review: Our verdict

Launched by TPG Telecom in 2020, felix is an affordable option for those looking to grab an eco-friendly plan while not sacrificing on data and plan inclusions.

felix only has the 1 plan and is aimed at those looking for unlimited mobile data.

Its usual price is $35 per month but thanks to our partnership with felix, you get to pay $17.50 a month for the first 3 months before the plan reverts back to its full price. This discount is exclusive to Finder.

You'll be far fetched to find a better data deal even at felix's original price point.

Besides this, signing up to felix has other benefits too:

  • It's 1 of 2 mobile plans in Australia that actually has no monthly data limit
  • Also 1 of 5 carbon neutral providers in Australia
  • You can easily access customer support via the felix mobile app

 
Just make sure you're aware of the following before signing up:

  • Its international roaming add-on isn't that enticing ($20 for 4GB for some calls and texts) - we'd recommend grabbing a local/travel SIM when travel is back on the cards
  • Your mobile Internet speed will never be faster than 20Mbps

Read a more detailed review on

Value for money
Coverage
Customer service
Bonus features

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Value for money

felix offers great value if you're burning through 30GB or more every month.

Through Finder, you can sign up to the plan for $17.50 for the first 3 months instead of the usual $35 a month price tag.

This is better value than the current offer on felix's website which gives you the first month free.

If you were to compare the 2 offers, signing up via Finder would save you an additional $17.50.

Things to watch out for

  • Your download speed won't ever be faster than 20Mbps
  • You are only allowed to tether your felix mobile plan to your personal devices, and you can't use it as a substitute for home Internet

coverage icon

Coverage

felix operates on the Vodafone mobile network, which has the least amount of coverage out of the 3 Aussie networks.
  • It reaches 96% of the Australian population, which should be fine if you live in a metropolitan area
  • Has identical coverage to a plan purchased directly from Vodafone
  • Compared to Telstra's 99.5% coverage, you may find that you lack coverage in some rural and regional areas

CS Icon

Customer service

Picture not described

User-friendly app
5 star
3.9 Finder average
store icon
No in-store locations

You can reach felix mobile any day of the week, but only online:

  • Speak to an agent via live chat on the felix mobile website, 8am-8pm every day
  • Chat to an agent via the mobile app, where you can also pause or renew your plan, update your details and even see how many trees felix has planted for you
  • Keep in mind: There aren't any physical store locations or call centres for felix mobile, so if you prefer speaking to someone for help, you may want to look elsewhere.

bonus icon

Bonus features

While felix doesn't have the sweeping extras of a bigger provider, it still has a few benefits on offer.

😊 7-Day Happiness Guarantee

If you're unhappy with your felix mobile plan within 7 days of activation, you can claim a full refund via the app.

👫 Referral discount

When you refer a friend to felix mobile, you'll both get one month free when they activate. You can refer up to 12 friends – that means up to 1 year of your plan fees covered.

🌏 International roaming

felix offers 4GB of data, 100 standard international SMS and 100 standard international call minutes for $20. This is valid for 365 days and can be used in over 40 selected countries.

Not many smaller providers offer an international roaming add-on, so felix stands out in this way. However, the value of the add-on isn't the best. If you're looking for a SIM to take with you on short visits, its inclusions could be enough, but those going on longer travels may be better off with a local or travel SIM instead.

⏸ Pause your subscription

Want to put your mobile plan on hold, but not lose your phone number?

You can pause your subscription for up to 242 days after your latest renewal without paying a cent (but you also won't be able to make calls or send texts).

Which rivals are giving felix a run for its money?

For another green option:
Belong logo
Belong is one of only 4 other carbon neutral providers in Australia, and its plans come in a little more variety. Choose from 3 plans starting at 20GB for $25 per month.
For better coverage
boost logo
If you live in a rural or regional part of the country, or coverage just matters to you, consider Boost Mobile. It shares the same 4G coverage as Telstra which covers 99.5% of Aussies.
For more big data:

circles.life logo

If you're into having lots of data but at un-capped speeds, check out Circles.Life. Its 100GB plan is only a couple of dollars more than felix, but there's no limit on your speed.

Ready to sign up to felix?

Signing up to felix should only take a couple of minutes. You can easily sign up via Finder by clicking the green "Go to site" button.

Click here to sign up to felix

Keep in mind that you'll also need to download the felix mobile app in order to complete your purchase.

phone

What if I want to keep my current phone number?
You can choose to keep your current phone number via the app when you activate your SIM.

felix says porting your number should only take a few minutes normally, but could take up to 3 hours (so long as you activate your SIM during business hours).

If your current phone number is under someone else's name (like a parent or partner), it might take a little longer. Check our guide on how to transfer ownership of your mobile number.

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