Our verdict: Konec Mobile provides affordable access to Telstra's network. It sets itself apart from other small providers via bundling discounts for Oppo phones and SIM plans for wearables.
Konec Mobile is a relatively new telco operating on Telstra's wholesale network that launched in late 2022. All Konec Mobile plans are prepaid, so there are no contracts or postpaid options.
The entry-level and mid-tier plans are only a few dollars and a few gigabytes apart, but the lowest plan only has 4G access. In terms of value, the data inclusions are slightly better than average across all 30-day plans.
There are also 3 long expiry plans available: 90 days, 180 days or 365 days. These are great for people who don't want the pressure of monthly recharges but you will need to ration your data more carefully.
All Konec Mobile plans include data banking capped at 500GB. This is on the lower end, with some telcos offering 1000GB or even unlimited data banking.
Overall, Konec Mobile's plans provide good value for money, especially if you like having access to Telstra's network or want to bundle with a cheap Oppo phone.
Pros
30-day expiry (instead of the standard 28) on month-to-month plans
Ability to bundle plans with discounted Oppo phones
Unlimited international calls and SMS to 15 countries
Get connected instantly via eSIM with compatible phones
Konec Mobile uses Telstra's wholesale network, which is smaller and less reliable than its full network.
With that said, it still provides coverage to around 98.8% of the Australian population. You can therefore expect to receive a reliable service in most populated areas.
Konec Mobile's 4G and 5G speeds are capped at 100Mbps and 150Mbps, respectively. This is notably slower than what some telcos offer, but for most users those speeds won't be an issue.
100Mbps is more than fast enough for all phone activities, including streaming.
What features and perks does Konec Mobile offer?
Konec Mobile sets itself apart by offering bundling discounts for Oppo phones and SIM plans for wearables. These options are pretty rare for smaller telcos. Here's a rundown of what you get:
Bundle with Oppo and save
If you need a new phone to go with your plan, Konec Mobile sells a range of discounted Oppo smartphones starting at $130. All phones are new and unlocked.
Unfortunately, you can only bundle a phone with Konec Mobile's 90-day and 365-day long expiry plans. This means you're stuck with the telco for a minimum of 3 months.
Nevertheless, it remains a good option for a kid's first phone plan (provided their heart isn't set on an iPhone.)
Data sharing
Konec Mobile customers can gift and receive up to 50% of their plan data. The minimum gift amount is 1GB.
If you are managing multiple kids' phone plans, this is a great option to have in your back pocket. Unfortunately, banked data cannot be shared though.
Unlimited standard international calls and SMS
All Konec Mobile plans include unlimited standard international calls and SMS to the following 15 locations: Bangladesh, Canada, China, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, the UK and the USA.
This is a solid perk. Some budget telcos cap international calls to a set number of minutes, or don't provide any at all on entry-level plans.
You can also purchase 120 minutes of talk time to 42 additional destinations for $5.
Data banking
All Konec Mobile plans come with the same 500GB data banking cap which is below average. (Once your unused data reaches 500GB, it will remain fixed at this amount.)
On the plus side, you do not need to enable auto-recharge to bank your data which is a requirement from some telcos. You also have up to 48 hours to recharge your plan after it expires with no penalties to your data bank.
Wearables SIM plan
In addition to traditional prepaid plans, Konec Mobile also offers a range of Wearables SIM plans which are designed specifically for smartwatches and wearable devices.
You can choose between a 180-day and 365-day plan, with prices starting at $60 for 12GB. Unlimited standard calls and text within Australia are also included.
Both plans are 4G only, with download speeds are capped at 100Mbps. Data banking is not included on these plans.
Refer a friend discount
Konec Mobile will provide a $10 reward voucher for every customer you refer who signs up. (The new customer also gets $10 off via your referral link.)
The $10 voucher is deducted from your next recharge which you can manage through the Konec Mobile app. The maximum number of vouchers you can apply per billing cycle depends on the plan, ranging from 1 to 6. (For example, you can only apply for $10 off per recharge on the entry-level plan.)
Other noteworthy features include support for eSIMs for eligible phones, free shipping of physical SIM cards, VoLTE/Wi-Fi calling and access to the Konec Mobile app which includes data tracking and inbuilt customer support.
How good is Konec Mobile's customer service?
Konec Mobile does not feature in the most recent complaints data from the Australian Communications and Media Authority (ACMA) or the Telecommunications Industry Ombudsman (TIO).
Its customer service is based in the Philippines. We made several test calls and were always connected to a human within a few seconds.
You can reach Konec Mobile in the following ways:
Call 1300 456 632 on weekdays between 10am and 7pm AEST.
Send an email to help@konec.com.au
Open a support request on the Konec Mobile app
Still deciding on Konec Mobile?
Take our quick quiz to find a plan that fits your needs.
Frequently asked questions
To cancel your Konec Mobile plan, you need to contact customer support directly. Alternatively, set recharge to manual and do not renew - your plan will be automatically cancelled at the end of the current billing cycle.
Yes. Your can choose the eSIM option during checkout and connect to your plan immediately without a physical card. Just be aware that you will need a compatible device for it to work.
Most phones released by Apple, Samsung and Google have been eSIM compatible since around 2019. You can check if your phone supports eSIMs by heading to the Mobile/SIM card manager settings.
Chris Jager is a seasoned journalist with over 15 years of experience in the Australian tech industry. He has contributed his expertise to top tech publications like PC World, Gizmodo, Business Insider, and Lifehacker Australia, where he also served as editor for five years. Chris holds a Bachelor of Communications in Journalism from the University of Western Sydney and is widely regarded as a trusted voice in the tech space.
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