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CMobile review

Our verdict: CMobile offers a wide variety of plans across the Telstra or Vodafone networks - all with Australian customer support.

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Pros

  • Choice of Vodafone or Telstra 4G networks
  • No lock-in contract
  • Australian-based customer support

Cons

  • Vodafone Red plans aren't as good as Telstra Blue plans

Compare CMobile plans

Name Product Data Price Apply Price
Cmobile Blue 5GB Data Plan
PostpaidNo lock-in contract
Cmobile Blue 5GB Data Plan
Postpaid
  • No calls/texts credit included (Credit purchase required)
  • Wholesale Telstra 4G/3G network
5GB
$14
per month
$6.90 upfront fee
View details
  • No calls/texts credit included (Credit purchase required)
5GB
Data
$14
per month
+ $6.90 upfront
Cmobile Blue $18 Plan
PostpaidNo lock-in contract
Cmobile Blue $18 Plan
Postpaid
  • Unlimited national calls & texts
  • Wholesale Telstra 4G/3G network
5GB
$18
per month
$1 upfront fee
View details
  • Unlimited standard national calls & texts
5GB
Data
$18
per month
+ $1 upfront
Cmobile Blue 10GB Data Plan
PostpaidNo lock-in contract
Cmobile Blue 10GB Data Plan
Postpaid
  • No calls/texts credit included (Credit purchase required)
  • Wholesale Telstra 4G/3G network
10GB
$18
per month
$6.90 upfront fee
View details
  • No calls/texts credit included (Credit purchase required)
10GB
Data
$18
per month
+ $6.90 upfront
loading
Name Product Data Price Apply Price
Cmobile Red $5 GPS Tracking Plan
PostpaidNo lock-in contract
Cmobile Red $5 GPS Tracking Plan
Postpaid
  • $5 included standard national credit
  • Vodafone 4G/3G network
0GB
$5
per month
$1 upfront fee
View details
  • $5 included standard national credit
0 GB
Data
$5
per month
+ $1 upfront
Cmobile Red $9.90 Plan
PostpaidNo lock-in contract
$7.90/mth for the first 6 months, then $9.90/mth. Eligibility criteria, T&Cs apply.
Cmobile Red $9.90 Plan
Postpaid
$7.90/mth for the first 6 months, then $9.90/mth. Eligibility criteria, T&Cs apply.
  • Unlimited national calls & texts
  • Vodafone 4G/3G network
1GB
$7.90
per month
$1 upfront fee
View details
  • $7.90/mth for the first 6 months, then $9.90/mth. Eligibility criteria, T&Cs apply.
  • Unlimited standard national calls & texts
1 GB
Data
$7.90
per month
+ $1 upfront
Cmobile Red 2GB Data Plan
PostpaidNo lock-in contract
Cmobile Red 2GB Data Plan
Postpaid
  • No calls/texts credit included (Credit purchase required)
  • Vodafone 4G/3G network
2GB
$10
per month
$6.90 upfront fee
View details
  • No calls/texts credit included (Credit purchase required)
2GB
Data
$10
per month
+ $6.90 upfront
loading
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CMobile review: Our verdict

CMobile's plans are unique for offering the choice between joining the Telstra or Vodafone networks, with pretty much every other provider operating on 1 network. The providers "red" plans (with vodafone) will really only suit those who want to use their phone for talk and text, especially its lower cost plans. Meanwhile the "blue" plans (with Telstra) favour those who want 5G or data banking features and offer larger data packs. Generally speaking, you'll get more value of its "blue" plans.

CMobile has a lot of options when it comes to data. Other benefits include:

  • The choice to join either the Telstra or Vodafone network. You will have access to Telstra's 5G network if you choose the right plan.
  • Free calls and texts to 15 countries on a few Blue plans on the Telstra network.
  • Data banking for up to 500GB on Blue plans.

But there is a small drawback with CMobile:

  • There's no mobile app for plan management.
  • You will be charged a $1 upfront cost which while not a lot of money isn't industry standard.

Read a more detailed review on


money icon

Value for money

CMobile's cheaper plans on the Telstra network, $10 for 1GB and $15 for 3GB, are similarly priced to others on the Telstra network.
Besides this, thanks to its bonus data offers on its larger plans, the value is fairly decent for the first 6 months. Keep in mind that the data drops after this so you could be better off with another provider once this happens.
CMobile's Red plans are extremely expensive for the data you get.
  • Good to know: CMobile's Red plans average to $5.16 per GB. This is terrible compared to a benchmark of $1 per GB. If you are looking for a plan that offers data, you might be better off with other Vodafone providers.

Since these plans run on the Vodafone 4G network, it means you get less coverage than on a CMobile Blue plan.

In some cases, CMobile's Red plans don't provide as much value as it's Blue plans.

Things to watch out for:

  • All new CMobile plans come with a $1 SIM fee, which isn't usually charged by other providers.

coverage icon

Coverage

CMobile is unusual in that it has plans on 2 separate 4G networks: Telstra and Vodafone.

  • You shouldn't have problems in metro areas: Blue plans are on the Telstra wholesale network reaching 98.8% of the population.
  • Red plans have identical coverage to those bought directly from Vodafone, reaching 96% of the population.
  • You may experience a drop in reception in certain rural or regional areas, especially on Red plans. Both CMobile networks come with less coverage than Telstra's full 4G network, which reaches 99.5% of Australians.

customer service icon

Customer service

You can get in touch with CMobile's local customer support team through the following methods.

  • Ring up the customer support centre between 9am–6pm, Monday to Friday.
  • Access online chat support through the website.
  • Leave a message on the CMobile Facebook page if you have a question.

Customer satisfaction

We compared customer satisfaction ratings across reputable sites. As of Apr 2024, the ratings are as follows:

  • Product Review: 4.6/5 (296 reviews)
  • Google Reviews: 4 (8 reviews)

😁 Customers are most happy about:

  • Customer service
  • Coverage
  • Value for money
  • Keep in mind: These reviews are subject to users' experiences and your person feelings towards the brand could change.

bonus icon

Bonus features

CMobile is rather light on bonus features, but does offer:

🌏 International inclusions

Some of the Telstra Blue plans come with unlimited talk and text to 15 countries. This could be handy if you have friends or family overseas that you'd like to stay in touch with.

Which rivals are giving Boost a run for its money?

If CMobile isn't doing it for you, consider these other providers.

For better value on the Telstra network:

aldimobile logo

ALDImobile operates on the Telstra wholesale network too and has plans that are cheaper than CMobile's Blue plans.

For better value on the Vodafone network:

iinet logo

iiNet offers cheap plans with big data thanks to 50% off plan fees for the first 6 months. With no contract in play, you're free to switch at any time.

For more international inclusions:

Lebara Logo

If you call overseas frequently, you'll get a lot of mileage out of plans with Lebara. You can get free calls to up to 63 countries, and international minutes on even the cheapest plans.

Ready to sign up to CMobile?

Once you've decided which CMobile plan you're after, you can easily sign up online. SIM delivery is free via standard postage, but can take up to 10 business days to arrive at your door.

phone

What if I want to keep my current phone number?
To keep your number, just let CMobile know during the SIM activation process. According to CMobile, the majority of transfers are completed in less than an hour.

If your current number is under someone else's name (a parent or a partner), it might involve a few more steps. Check our guide on how to transfer ownership of your mobile number.

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