Coles Mobile prepaid plans

Lower your mobile plan costs with Coles Mobile's prepaid plans

Is Coles Mobile right for me?

  • What does Coles offer? Coles plays it simple in the mobile space, offering just a handful of prepaid plans over the Optus 3G and 4G networks.
  • Product highlights: Extended 35-day expiry periods, potential discounts for flybuys members.
  • Watch out for: Unlike some prepaid providers, Coles Mobile doesn't offer data rollover on its plans. Any unused data from one recharge will be lost at the end of the expiry period, even if you top up before the period ends.

Coles Mobile prepaid plans

Coles Mobile's prepaid plans explained

Coles Mobile keeps things fairly simple with its prepaid plans. Two SIM card options are available for purchase from Coles supermarkets: a $2 SIM with no credit on it and a $20 SIM that includes a $20 recharge.

Once you've purchased a Coles Mobile SIM card, you have four recharge options to pick from:

  • $10 recharge, which includes 1GB of data with a 10-day expiry
  • $20 recharge, which includes 3GB of data with a 35-day expiry
  • $40 recharge, which includes 10GB of data plus up to 250 international minutes with a 35-day expiry
  • $180 recharge, which includes 48GB of data with a 365-day expiry

How does Coles Mobile compare?

  • 35-day expiry periods offer greater value over the long term
  • Flybuys members get extra discounts on recharges
  • Fewer plans and less choice than other prepaid providers

Why should you consider Coles Mobile?

Between their generous data caps, their competitive pricing and their extended 35-day expiries, Coles Mobile's prepaid plans have a lot going for them. The convenience of picking up a new SIM or recharging at the same time you do your weekly grocery shop is another big point in the supermarket-turned-telco's favour, especially if you're not a fan of entering your credit card info online.

Thrifty shoppers can also take advantage of Coles' flybuys rewards program, with the ability to redeem 500 flybuys points to get $2.50 off any in-store recharge. Every $1 spent on recharging will get you another flybuys point as well, helping you build up your points total towards the holiday of your dreams.

How to contact Coles Mobile

Support platform
Phone1300 644 741
Twitter@Coles

How do I recharge Coles Mobile prepaid plans?

Coles Mobile offers a few different ways to recharge once you've purchased your Coles prepaid SIM. You can recharge in-store at any Coles Supermarket or Coles Express, call 555 from your phone and follow the prompts or recharge online at the Coles Online prepaid recharge page.

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10 Responses

  1. Default Gravatar
    BeeleMay 19, 2019

    If I were to buy the $180 SIM card today, how much time will I be given to activate the SIM card before it expires or become invalid? Three or six months?

    • Avatarfinder Customer Care
      MaiMay 20, 2019Staff

      Hi Beele,

      Thank you for reaching out.

      In most cases, SIMs that were not activated do not expire. You may want to check with Coles when you purchase the SIM card to check if it expires when not activated.

      Once activated, the SIM will however expire if you have not recharged it after 186 days from your credit expiry.

      Hope this helps! 😊

      Kind Regards,
      Mai

  2. Default Gravatar
    WayneFebruary 27, 2018

    I have bought a Coles $180 sim card. It doesn’t work! Coles don’t have any help lines and put me onto Optus. Optus say its not their product and won’t help activate the sim. Coles won’t refund me. Absolute rip off. No support and the product doesn’t work.

    • Avatarfinder Customer Care
      MattFebruary 27, 2018Staff

      Hi Wayne,

      I’m sorry you’ve had such a bad experience! What is the problem exactly? Did the SIM card not register in your phone, or was it missing credit? Unless it’s a network issue, Coles should be the ones to talk to about resolving your issue.

      Regards,

      Matt

    • Default Gravatar
      WayneFebruary 27, 2018

      SIM card not registered after 28 hours! took the sim back to Coles with receipt and they refused to refund or give me a new sim. Acted like they knew nothing about what they sell.

    • Avatarfinder Customer Care
      MattFebruary 27, 2018Staff

      Just to clarify, what happened when you went to activate your new SIM on the Coles Prepaid website here?

      And have you tried calling the Coles Mobile support team on 1300 644 741?

      Regards,

      Matt

    • Default Gravatar
      WayneFebruary 27, 2018

      Nothing! It says its still activating after registering at 11am yesterday. So no phone. Coles support team phone is just a redirect to Optus who refuse to accept its their SIM

    • Avatarfinder Customer Care
      MattFebruary 27, 2018Staff

      Ah, that’s tremendously frustrating! I’m afraid I can’t offer any better advice than attempting to escalate the call up Optus’ support chain. A higher-up may be better equipped to deal with this situation.

      Regards,

      Matt

  3. Default Gravatar
    HelenFebruary 21, 2018

    what is the situation with regard to calls from Overseas when travelling?

    • Avatarfinder Customer Care
      MattFebruary 22, 2018Staff

      Hi Helen,

      Thanks for your question. To use a Coles Mobile service overseas, you’ll need to purchase either the $5 or $15 extra credit packs on top of your standard recharge. This will enable international roaming, with call rates charged as per Optus’ international rates.

      Regards,

      Matt

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