Coles Mobile prepaid plans

Coles wants to lower your mobile phone's connection cost with its selection of Coles Mobile prepaid plans.


From groceries to service stations to insurance services, Coles has come a long way from the simple supermarket it once was. Not only can you now satisfy your sweet tooth with a quick trip down the chocolate aisle, you can get your social fix by picking up a prepaid SIM card from Coles' own telco: Coles Mobile.

Operating on Optus' 4G network, Coles Mobile's prepaid plans all come bundled with unlimited standard calls and texts to landlines and mobiles within Australia. Depending on which recharge option you choose, the included call and data credit will last for either ten or 35 days, with the option to tack on extra data or international call credit at any time.

Coles Mobile prepaid plans


Coles Mobile keeps things fairly simple with its prepaid plans. Two SIM card options are available for purchase from Coles supermarkets: a $2 SIM with no credit on it and a $20 SIM that includes a $20 recharge.

Once you've purchased a Coles Mobile SIM card, you have three recharge options to pick from:

  • $10 recharge, which includes 1GB of data with a ten-day expiry
  • $20 recharge, which includes 3GB of data with a 35-day expiry
  • $40 recharge, which includes 10GB of data plus up to 250 international minutes with a 35-day expiry

On the $40 recharge, international minutes are valid only for calls to mainland China, Hong Kong, India, Japan, Malaysia, New Zealand, Singapore, South Korea, the UK and the USA.

If you find yourself in need of more data in the middle of your recharge cycle, you can add an extra 500MB to your balance for $5, though that 500MB will expire after just seven days. You can also purchase international call credit in $5 and $15 increments, with both expiring after 14 days.

How does Coles Mobile compare?


Coles Mobile stands tall in the prepaid mobile space, offering more data than competitors like amaysim and Woolworths Mobile at the budget $20 price point. Better yet, Coles Mobile's $20 plan sports a 35-day expiry which gets you up to an extra week of credit compared to competing plans.

Here's how Coles Mobile's $20 recharge compares against similar offerings:

At the $40 price point, Coles Mobile faces decidedly stiffer competition from the likes of amaysim, Boost Mobile and Vodafone, but it still manages to present a compelling option thanks to its longer expiry and 250 minutes of included international calls:

Coles Mobile's $10 recharge doesn't deliver quite as much value as its $20 recharge, but it still maintains an edge on other short-term plans thanks to its ten-day expiry:

Why should you consider Coles Mobile?


Between their generous data caps, their competitive pricing and their extended 35-day expiries, Coles Mobile's prepaid plans have a lot going for them. The convenience of picking up a new SIM or recharging at the same time you do your weekly grocery shop is another big point in the supermarket-turned-telco's favour, especially if you're not a fan of entering your credit card info online.

Thrifty shoppers can also take advantage of Coles flybuys rewards program, with the ability to redeem 500 flybuys points to get $2.50 off any in-store recharge. Every $1 spent on recharging will get you another flybuys point as well, helping you build up your points total towards the holiday of your dreams.

How do I recharge Coles Mobile prepaid plans?


Coles Mobile offers a few different ways to recharge once you've purchased your Coles prepaid SIM. You can recharge in-store at any Coles Supermarket or Coles Express, call 555 from your phone and follow the prompts or recharge online at the Coles Online prepaid recharge page.


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8 Responses

  1. Default Gravatar
    WayneFebruary 27, 2018

    I have bought a Coles $180 sim card. It doesn’t work! Coles don’t have any help lines and put me onto Optus. Optus say its not their product and won’t help activate the sim. Coles won’t refund me. Absolute rip off. No support and the product doesn’t work.

    • Staff
      MattFebruary 27, 2018Staff

      Hi Wayne,

      I’m sorry you’ve had such a bad experience! What is the problem exactly? Did the SIM card not register in your phone, or was it missing credit? Unless it’s a network issue, Coles should be the ones to talk to about resolving your issue.

      Regards,

      Matt

    • Default Gravatar
      WayneFebruary 27, 2018

      SIM card not registered after 28 hours! took the sim back to Coles with receipt and they refused to refund or give me a new sim. Acted like they knew nothing about what they sell.

    • Staff
      MattFebruary 27, 2018Staff

      Just to clarify, what happened when you went to activate your new SIM on the Coles Prepaid website here?

      And have you tried calling the Coles Mobile support team on 1300 644 741?

      Regards,

      Matt

    • Default Gravatar
      WayneFebruary 27, 2018

      Nothing! It says its still activating after registering at 11am yesterday. So no phone. Coles support team phone is just a redirect to Optus who refuse to accept its their SIM

    • Staff
      MattFebruary 27, 2018Staff

      Ah, that’s tremendously frustrating! I’m afraid I can’t offer any better advice than attempting to escalate the call up Optus’ support chain. A higher-up may be better equipped to deal with this situation.

      Regards,

      Matt

  2. Default Gravatar
    HelenFebruary 21, 2018

    what is the situation with regard to calls from Overseas when travelling?

    • Staff
      MattFebruary 22, 2018Staff

      Hi Helen,

      Thanks for your question. To use a Coles Mobile service overseas, you’ll need to purchase either the $5 or $15 extra credit packs on top of your standard recharge. This will enable international roaming, with call rates charged as per Optus’ international rates.

      Regards,

      Matt

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