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Coles Mobile Prepaid Plans

Lower your mobile plan costs with Coles Mobile's prepaid plans.


Coles Mobile

Coles is a grocery chain across Australia that also sells mobile plans. Its plans are simple, but don't necessarily provide great value when compared to other prepaid providers.

Top features:

  • Unique 35-day expiry plans means less recharges throughout the year.
  • Flybuys discounts available.
  • Network reaches 98.5% of the population.
Coles mobile plans are not currently available via Finder. You can visit their website at for more information or compare alternative options available below.

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Compare Coles Mobile prepaid plans here

Coles Mobile has a handful of prepaid plans that might suit your data and talk needs.

Coles Mobile review: Why choose it?

There's not much to say about Coles Mobile's phone plans apart from the fact that they don't provide particularly good value once you're past the first few recharges. They do have the following add-ons:

  • Data packs. You can either buy 500MB of extra data for $5 that expires in 7 days, or 3GB of extra data for $15 that expires after 30 days or your next recharge.
  • International credit. Purchase $5 or $15 of Extras Credit that can be spent on international calls and lasts for 14 days. Normal international rates apply to these calls.



  • Extended expiry. Some of Coles Mobile's plans have longer 35-day expiry periods, requiring fewer recharges throughout the year.
  • flybuys. Recharge your Coles mobile plan in-store with your flybuys card to receive $2.50 off your recharge.


  • Poor future recharges. On the 35-day prepaid plans, the amount of data you get drops drastically after the third recharge, down to about a quarter of the original amount.
  • No rollover. The lack of data rollover on prepaid plans makes the limited data Coles Mobile provides hurt even more.

Coles Mobile network coverage

Coles Mobile uses the Optus 4G network, which provides service to 98.5% of Australians.

Coles Mobile: FAQs

How do I switch to Coles Mobile?

Switching to Coles Mobile is a fairly simple process.

  1. Make sure you have an unlocked phone all ready to put a SIM in. Coles Mobile doesn't offer phones on a plan.
  2. Purchase the plan you want online or at a Coles store, which will come with its own SIM.
  3. Activate your SIM once it arrives. If you want to keep your own number, let Coles know when you activate it and Coles will arrange the transfer with your previous provider.
  4. Your SIM should be activated and your new service ready to go in a few hours to a day.

How do I recharge Coles Mobile?

Coles Mobile provides two methods for recharging:

  • Online. Visit Coles Mobile's recharge page on your desktop or your phone. Follow the instructions listed.
  • Auto recharge. You can set up an auto recharge on the Coles account manager and have your plan automatically refreshed every period. Remember that this payment won't stop until you cancel it, no matter whether you're using the service or not.

Coles Mobile accepts the following payment types for all recharges:

  • Credit and debit cards, including Visa, Mastercard, JCB and American Express
  • PayPal
  • Recharge vouchers purchased from Coles

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10 Responses

  1. Default Gravatar
    BeeleMay 19, 2019

    If I were to buy the $180 SIM card today, how much time will I be given to activate the SIM card before it expires or become invalid? Three or six months?

    • Avatarfinder Customer Care
      MaiMay 20, 2019Staff

      Hi Beele,

      Thank you for reaching out.

      In most cases, SIMs that were not activated do not expire. You may want to check with Coles when you purchase the SIM card to check if it expires when not activated.

      Once activated, the SIM will however expire if you have not recharged it after 186 days from your credit expiry.

      Hope this helps! 😊

      Kind Regards,

  2. Default Gravatar
    WayneFebruary 27, 2018

    I have bought a Coles $180 sim card. It doesn’t work! Coles don’t have any help lines and put me onto Optus. Optus say its not their product and won’t help activate the sim. Coles won’t refund me. Absolute rip off. No support and the product doesn’t work.

    • Avatarfinder Customer Care
      MattFebruary 27, 2018Staff

      Hi Wayne,

      I’m sorry you’ve had such a bad experience! What is the problem exactly? Did the SIM card not register in your phone, or was it missing credit? Unless it’s a network issue, Coles should be the ones to talk to about resolving your issue.



    • Default Gravatar
      WayneFebruary 27, 2018

      SIM card not registered after 28 hours! took the sim back to Coles with receipt and they refused to refund or give me a new sim. Acted like they knew nothing about what they sell.

    • Avatarfinder Customer Care
      MattFebruary 27, 2018Staff

      Just to clarify, what happened when you went to activate your new SIM on the Coles Prepaid website here?

      And have you tried calling the Coles Mobile support team on 1300 644 741?



    • Default Gravatar
      WayneFebruary 27, 2018

      Nothing! It says its still activating after registering at 11am yesterday. So no phone. Coles support team phone is just a redirect to Optus who refuse to accept its their SIM

    • Avatarfinder Customer Care
      MattFebruary 27, 2018Staff

      Ah, that’s tremendously frustrating! I’m afraid I can’t offer any better advice than attempting to escalate the call up Optus’ support chain. A higher-up may be better equipped to deal with this situation.



  3. Default Gravatar
    HelenFebruary 21, 2018

    what is the situation with regard to calls from Overseas when travelling?

    • Avatarfinder Customer Care
      MattFebruary 22, 2018Staff

      Hi Helen,

      Thanks for your question. To use a Coles Mobile service overseas, you’ll need to purchase either the $5 or $15 extra credit packs on top of your standard recharge. This will enable international roaming, with call rates charged as per Optus’ international rates.



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