Coles has an option to add tenant default protection for loss of rent.
If you connect your Flybuys account then you can collect double Flybuys for the lifetime of your policy. A max cap applies.
You can save 15% on your first year's premium when you buy online.
Cons
It'll cost you extra to pay your premiums monthly or fortnightly. It's free to do this with many other insurers.
If you wish to cancel your policy early then you may have to pay a $40 cancellation fee.
Flood cover is not included as standard, it's an optional extra. Other insurers, like Youi, include flood cover as standard.
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What additional cover options are available?
Tenant default: Protection for loss of rent if your tenant stops paying or leaves unexpectedly.
Theft and malicious damage: Protection for your property if your tenants or their guests steal or maliciously damage your property.
How to make a claim
Coles has 24/7 claims so you can make a claim whenever you need to. You can do this via phone by calling 1800 031 301, or via the Coles insurance website. You'll need the following information:
Details of the incident like what happened and the time and date
Any photos of the damage
A police report if you have one
Evidence of ownership
Once all information has been submitted, Coles aims to make a decision within 10 working days.
Coles home insurance complaints information
Coles home insurance is underwritten by Auto & General. In the last financial year, the Australian Financial Complaints Authority (AFCA) received 21 complaints about Auto & General's home and contents insurance. 9 of those were resolved at registration and referral.
FAQs
Auto & General underwrites Coles landlord insurance.
Your reviews
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All user-submitted reviews must meet our review guidelines. These set out our standards and expectations, including that the review is from by a genuine user of the relevant product or service and that it is honest, authentic and respectful. We explicitly prohibit fake or otherwise misleading reviews and we check all submissions, but we make no guarantee as to the authenticity of any published review or reviewer. Some reviews may be submitted (regardless of sentiment) in exchange for entry into any competition(s) for which we are the promoter.
10 of 950 reviews
★★★★★Budda (NSW) 11 months ago
Via customer survey commissioned by Finder
Great service when we had a waterfall through the ceiling. they even did things they didnt have to do.
★★★★★Robert Smith (NSW) 11 months ago
Via customer survey commissioned by Finder
Homebrand insurance - Cheap - Cheerful
★★★★★ (QLD) 11 months ago
Via customer survey commissioned by Finder
★★★★★Brown dog (QLD) 11 months ago
Via customer survey commissioned by Finder
Great value and easy to apply for
★★★★★ (QLD) 12 months ago
Via customer survey commissioned by Finder
★★★★★TJ (QLD) 12 months ago
Via customer survey commissioned by Finder
Reliable, good value.
★★★★★ (QLD) 12 months ago
Via customer survey commissioned by Finder
★★★★★Artist (QLD) 12 months ago
Via customer survey commissioned by Finder
It’s a good and affordable option in times like these
★★★★★Irene (QLD) 12 months ago
Via customer survey commissioned by Finder
Good
★★★★★Minties (WA) 1 year ago
Via customer survey commissioned by Finder
Coles Home Insurance is wonderful, they are very quick with claims, the Staff are very helpful and very informative in everyway.
Peta Taylor is a publisher at Finder, working across all of insurance. She's been analysing product disclosure statements and publishing articles for over 2 years. Peta is passionate about demystifying complex insurance products to help users make well educated decisions with confidence. Peta is part of Finder's insurance awards team and works alongside editorial and insights experts to bring users the best insurance products every year. See full bio
The best landlord insurance is the one that you can trust to protect your investment when you're not there.
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