Coles landlord insurance review

Coles landlord insurance is great for Flybuys members and includes great optional extras to safeguard landlords from troublesome tenants. 

4.2 ★★★★★ (950 reviews) Write a review
Coles Home Insurance

Our Verdict

Pros

  • Coles has an option to add tenant default protection for loss of rent.
  • If you connect your Flybuys account then you can collect double Flybuys for the lifetime of your policy. A max cap applies.
  • You can save 15% on your first year's premium when you buy online.

Cons

  • It'll cost you extra to pay your premiums monthly or fortnightly. It's free to do this with many other insurers.
  • If you wish to cancel your policy early then you may have to pay a $40 cancellation fee.
  • Flood cover is not included as standard, it's an optional extra. Other insurers, like Youi, include flood cover as standard.

Compare Coles landlord insurance

Product
Tenant Default and Damage
Loss of Rent
Accidental Damage
Sum Insured Safeguard
Cooling-off Period
Cheapest way to pay
Coles Landlord Home Insurance
Coles Landlord Insurance logo

Optional

10% of the sum insured amount of your property
Optional
Optional
21 days
Annually
View details
Coles Landlord Contents Insurance
Coles Landlord Insurance logo

Optional

No
Optional
21 days
Annually
View details
Coles Landlord Combined Home & Contents Insurance
Coles Landlord Insurance logo

Optional

10% of the sum insured amount of your property
Optional
Optional
21 days
Annually
Our verdict: You can get Coles Landlord Insurance that covers your Home, Contents or Combined Home and Contents. Coles Insurance includes great coverage for landlords with plenty of optional extras to support them and their tenants. Coles Insurance also has great discounts available - get a 30% online discount on your first year's premium when you buy online. T&Cs apply.
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What additional cover options are available?

  • Tenant default: Protection for loss of rent if your tenant stops paying or leaves unexpectedly.
  • Theft and malicious damage: Protection for your property if your tenants or their guests steal or maliciously damage your property.

How to make a claim

Coles has 24/7 claims so you can make a claim whenever you need to. You can do this via phone by calling 1800 031 301, or via the Coles insurance website. You'll need the following information:

  • Details of the incident like what happened and the time and date
  • Any photos of the damage
  • A police report if you have one
  • Evidence of ownership

Once all information has been submitted, Coles aims to make a decision within 10 working days.

Coles home insurance complaints information

Coles home insurance is underwritten by Auto & General. In the last financial year, the Australian Financial Complaints Authority (AFCA) received 21 complaints about Auto & General's home and contents insurance. 9 of those were resolved at registration and referral.

FAQs

Your reviews

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All user-submitted reviews must meet our review guidelines. These set out our standards and expectations, including that the review is from by a genuine user of the relevant product or service and that it is honest, authentic and respectful. We explicitly prohibit fake or otherwise misleading reviews and we check all submissions, but we make no guarantee as to the authenticity of any published review or reviewer. Some reviews may be submitted (regardless of sentiment) in exchange for entry into any competition(s) for which we are the promoter.

10 of 950 reviews

★★★★★ Budda (NSW) 11 months ago

Via customer survey commissioned by Finder

Great service when we had a waterfall through the ceiling. they even did things they didnt have to do.


★★★★★ Robert Smith (NSW) 11 months ago

Via customer survey commissioned by Finder

Homebrand insurance - Cheap - Cheerful


★★★★★ (QLD) 11 months ago

Via customer survey commissioned by Finder


★★★★★ Brown dog (QLD) 11 months ago

Via customer survey commissioned by Finder

Great value and easy to apply for


★★★★★ (QLD) 12 months ago

Via customer survey commissioned by Finder


★★★★★ TJ (QLD) 12 months ago

Via customer survey commissioned by Finder

Reliable, good value.


★★★★★ (QLD) 12 months ago

Via customer survey commissioned by Finder


★★★★★ Artist (QLD) 12 months ago

Via customer survey commissioned by Finder

It’s a good and affordable option in times like these


★★★★★ Irene (QLD) 12 months ago

Via customer survey commissioned by Finder

Good


★★★★★ Minties (WA) 1 year ago

Via customer survey commissioned by Finder

Coles Home Insurance is wonderful, they are very quick with claims, the Staff are very helpful and very informative in everyway.


Peta Taylor's headshot
Written by

Publisher of Insurance

Peta Taylor is a publisher at Finder, working across all of insurance. She's been analysing product disclosure statements and publishing articles for over 2 years. Peta is passionate about demystifying complex insurance products to help users make well educated decisions with confidence. Peta is part of Finder's insurance awards team and works alongside editorial and insights experts to bring users the best insurance products every year. See full bio

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