Key takeaways
- RAA Landlord Insurance is exclusively for properties located in South Australia and covers pet damage up to $3000.
- The policy includes tenant damage cover as standard but offers only 20 weeks loss of rent due to default.
- It covers un-tenantable property for up to 52 weeks but limits tribunal fees to $500.
How does RAA compare with other popular landlord insurers?
RAA Landlord Insurance includes cover for tenant damage - both accidental and malicious - as standard. Other landlord insurers have this available only as an optional extra at an added cost. However, RAA's loss of rent benefit limits are lower than other popular insurers. For example, RAA offers cover for 20 weeks' worth of lost rent due to tenant default and prevention of access to the property. Other insurers offer up to 2 years worth of lost rent cover.
See RAA’s Landlord Insurance policy in more detail
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How to make a claim with RAA Landlord Insurance
Lodge Your Claim
Call RAA at 8202 4575 (Monday to Friday, 8:30 AM – 5:00 PM).
Provide relevant information to support your claim, such as:
- Proof of ownership (purchase details, receipts, photos).
- Written statements or correspondence related to the claim.
- Any legal notices, court proceedings, or offers of settlement.
- Access to relevant documents for investigation.
RAA will:
- Inform you if an Excess applies and how to pay it.
- Provide a claim number.
- Guide you on next steps.
Claim Assessment
RAA will assess:
- If your policy covers the loss, damage, or theft.
- Whether the damage matches the incident described.
- If the claim is affected by any limits, exclusions, or conditions.
Claim Settlement
If accepted, RAA will:
- Repair your insured property using new and equivalent materials.
- Replace items if repair costs exceed replacement costs.
- Provide cash payment (if applicable) based on the lowest repair/replacement cost minus any discounts available to RAA.
- Deduct any Excesses or outstanding premiums before finalizing the payout.
FAQs
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