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Telstra mobile plans

Get a prepaid, SIM-only or contract phone plan on Telstra, Australia’s largest mobile network.

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Telstra Mobile

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Telstra is Australia's largest network provider, so it's hardly surprising that it has a huge range of plans available. We'll go through Telstra's plans in detail and review them further down the page, but if you already know what you're looking for, you can start comparing using the tables below.

Highlights:

  • Brand reputation of being Australia's biggest telco
  • Unrivalled network coverage – the largest of the three mobile networks
  • The most amount of extras you'll get from a mobile provider, such as Telstra Air and Telstra Plus

What Telstra mobile plans are you after?


Compare Telstra SIM-only plans here

Telstra's SIM-only plans are postpaid, meaning you'll pay for your usage every month, making them suited to regular mobile users. If you're looking for prepaid plans, including long expiry options, click here.

Compare Telstra prepaid plans below

Telstra's prepaid plans focus on good data value for the first few recharges. Any unused data you have left will rollover to the next month, and expiry periods range from seven days all the way up to a year.

Grab a new phone with a Telstra mobile plan

The tables below show the top new phone models that you can pair with a Telstra SIM-only plan. You can switch between the iPhone 12, iPhone 11 and Samsung S20 5G. Alternatively, you can pick your own handset by clicking "Filter results" and choosing the model that you want.

Understanding Telstra's mobile plans

Although Telstra offers three separate types of plans – prepaid, SIM-only and plans with a phone – many of them share common features. These include unlimited standard calls and texts, access to Telstra Air Wi-Fi and the Telstra Plus rewards program.

Telstra prepaid plans

Prepaid plans are split into regular monthly Pre-Paid Complete plans and pay-as-you-go Long Life Plus plans. We've got more specific details on Telstra's PAYG plans here in our guide. Pre-Paid Complete plans suit normal mobile users who like having all their monthly usage arranged in advance and aren't worried about running through all their data. Here's Telstra's regular range of prepaid plans:

  • $10 Pre-Paid Complete: 1GB for $10 with a 7-day expiry period.
  • $30 Pre-Paid Complete: 8GB for $30 with a 28-day expiry period and 17GB of bonus data on the first three recharges (for 25GB total).
  • $40 Pre-Paid Complete: 18GB for $40 with a 28-day expiry period and 17GB of bonus data on the first three recharges (for 35GB total).
  • $150 Pre-Paid Complete: 60GB for $150 with a 6-month expiry period.
  • $300 Pre-Paid Complete: 150GB for $300 with a 12-month expiry period.

We've done a brief comparison for you below showing how Telstra's long-expiry prepaid plans line up against its monthly options.

PlanExpiry periodGB available over a yearHow does it compare?
$30 Pre-Paid Complete28 days147GB/12 months (25GB for 3 recharges, 8GB for the rest)Over 365 days, you'll be spending $360 for 147GB. In subsequent years, the value drops substantially (since there's no bonus data).
$150 Pre-Paid Complete180 days120GB/12 monthsOver 365 days, you'll be spending $300 for 120GB – saving $60. Each 1GB of data is actually more expensive, however ($2.5/GB vs. $2.45/GB for the monthly).
$300 Pre-Paid Complete365 days150GB/12 monthsOver 365 days, you'll spend $300 for 150GB – saving $60. This is all around better value than the monthly plan.

As with most long expiry plans, Telstra's 12-month plan offers the best value here. Usually, the longer the expiry period, the more value that's packed into your plan. Though strangely enough, Telstra's 180-day plan actually offers lower value than its monthly option.

Telstra SIM-only plans

This category is Telstra's postpaid plans, or what most people would call normal mobile plans. You pay for your total usage at the end of the month. These plans are designed for pretty hefty mobile users, since data allowances start at 40GB monthly.

  • Small: 40GB for $55 per month. Unlimited talk and text.
  • Medium: 80GB for $65 per month. Unlimited talk and text.
  • Large: 120GB for $85 per month. Unlimited talk and text.
  • Extra Large: 180GB for $115 per month. Unlimited talk and text.

These plans feature "endless" data, potential 5G network access and more. To find out more about Telstra's SIM-only plans, check out our in-depth guide.

Telstra phone plans

When you buy a phone on a plan from Telstra, you'll sign onto a contract that gives you a handset and one of Telstra's SIM-only plans (the ones we mentioned above). The main difference is that the monthly repayment cost of your handset will be added onto the plan's cost, and you'll be locked into this plan for a set period of time.

When you buy a phone from Telstra, you can look out for its "Blue Tick" phones if that's something that interests you. Telstra's "Blue Tick" phones have been tested by Telstra and shown to provide superior voice coverage in rural and regional areas.

You used to be able to pay a fee to upgrade your handset to a new one after just a year under the Telstra "New Phone Feeling" initiative. However, this feature is no longer available to customers who have purchased a plan after 14 January 2020.

Telstra review: Why is Telstra so expensive?

As you've probably noticed, Telstra doesn't exactly have the cheapest plans on the market.

Telstra justifies its premium pricing with two main reasons: one is that it's the largest telco in Australia, and therefore has a strong reputation behind it, as well as the widest network coverage. Second, it offers way more bonus features on its plans than any other provider, in addition to its call and data inclusions.

Here are some of Telstra's headline features:

Network coverage

The My Telstra app

Data rollover

Unlimited mobile data

5G access

In addition to the main ones listed above, Telstra has even more extras for its customers:

  • Telstra Air Wi-Fi. The Telstra Air national Wi-Fi network has a million hotspots Australia-wide. All Telstra customers get free access to this network.
  • Telstra Plus rewards. Money spent on your Telstra bills will earn you Telstra Plus points, which you can use for various rewards at the Telstra shop.
  • Data-free music streaming. Prepaid and postpaid customers can stream Apple Music without using up data.
  • Data-free sports streaming. Prepaid and postpaid users can stream certain sports data-free, including AFL, NRL, netball and more.
  • International inclusions. Telstra's plans either come with free international calls and texts to certain destinations, or the ability to add on international calls for a fee.

As you can see, Telstra offers way more than just calls and texts. We've summarised these for you in the table below.

Feature
Does Telstra have it?
Excess usage warningyes, this feature is available
Automatic prepaid rechargeyes, this feature is available
Auto data top-upsno, this feature is not available
Entertainment extrasyes, this feature is not available
Data-free media streamingyes, this feature is not available
Roll-over datayes, this feature is not available
Data sharingno, this feature is not available
International calls/textsyes, this feature is available
International roamingyes, this feature is available
Rewards programyes, this feature is not available
Student/pensioner discountsyes, this feature is available

So, is Telstra worth it? We ask our utilities expert and writer, Sam Baran

Photo of Sam BaranThere's a reason Telstra charges more for its plans than other companies. So the answer to this question is: it depends.

Of all its plans, Telstra's prepaid options have the best data value, but only for the first three recharges. After this, their value dips sharply, though Telstra's long expiry plans do come out okay.

The real value in Telstra comes from its bonus features and its reputation as Australia's biggest provider. If these features are what you're looking for, or you want that big network security, the extra cost could be worth it. Certain features, such as 5G access, you can barely find anywhere else (only from Optus at time of writing, and not for mobile plans).

Conversely, if these features don't speak to you, you'll definitely get better value for your money from one of the many other providers on the market, such as amaysim or Circles.Life.

Go back to comparing Telstra plans

How does Telstra compare?

As Australia's biggest provider, Telstra has a huge number of plans on offer. If you're interested in seeing how Telstra compares to other providers, check out the following links where we take a deeper dive into Telstra's prepaid and SIM-only plans.



If you're just after a final summary of how Telstra performs, check out our pros and cons table below.

Pros

  • Huge number of mobile plans, plus phones on a plan
  • Telstra's brand reputation
  • Tons of extra features on plans

Cons

  • Premium pricing compared to other providers
  • 28-day recharge period on main prepaid plans, meaning you pay for one extra recharge over the year compared to 30-day periods

What about Telstra roaming inclusions?

SIM-only customers have access to the International Day Pass, which provides 200MB of data and unlimited talk and text for $10 a day ($5 in New Zealand).

Prepaid customers are limited to the very expensive pay as you go roaming available on all plans, or buying Plus Packs with their credit, as follows:

  • Small: $29 for 100MB of data with a 30-day expiry period.
  • Medium: $85 for 300MB of data with a 30-day expiry period.
  • Large: $160 for 600MB of data with a 30-day expiry period.

Data used past the limit is charged at $3/MB, which equates to a staggering $3,000 per 1GB of data.

In both cases, you'll probably save by picking up a local or travel SIM, since roaming costs can spike incredibly fast.

Telstra coverage

Telstra's mobile network is vast, covering 99.5% of the population, compared to Optus (reaching 98.5% of the population) and Vodafone (reaching 22 million Australians). The main places you're likely to notice a difference in coverage are rural and remote areas, where Telstra may perform better.

Here's an overview of Telstra's mobile coverage around the country. The green areas represent 4G network coverage (the most common type), with blue areas showing 3G coverage and some emerging 5G networks in purple.

Telstra 5G coverage

As you can see from the purple areas above, Telstra's 5G network is currently only available in a select few metro areas in each state (excluding Tasmania). You can find out more in our guide to Telstra's 5G network.

Frequently asked questions about Telstra

What is the cheapest Telstra mobile plan?

The cheapest SIM-only mobile plan from Telstra is the Small plan, offering 40GB for $55 a month. The cheapest prepaid plan is $10 for 1GB, with an expiry period of just 7 days.

Can I buy a phone outright from Telstra?

You can, although the devices available for outright purchase are much more limited than the full range of phones you can get on a Telstra plan.

How much does it cost to unlock a Telstra phone?

If you purchase a prepaid phone locked to the Telstra network, you'll have to pay a fee to unlock it for use with a non-Telstra SIM. This fee depends on how long you've had the handset active:

  • $80 for devices activated 6 months ago or less.
  • $25 for devices activated between 6 months and 2 years ago.
  • $0 for devices activated more than 2 years ago.

See here for detailed instructions on unlocking your phone.

What happens when my Telstra phone contract ends?

Not much. You will continue on the same Telstra plan you signed up for until you decide to change or cancel it. The only difference is that you won't have to pay extra to switch or cancel your plan when the contract is finished.

How much does it cost to cancel a Telstra plan?

If you have a handset on a plan with Telstra, you'll only have to pay the remaining value of the phone. You won't have to pay an additional early termination fee on top of that.

How much is unlimited data with Telstra?

Telstra's "unlimited data" feature is available on all of its SIM-only plans. These plans range in price from $55 to $115 per month.

Does Telstra have an Australian call centre?

Yes, Telstra does operate a number of Australian call centres. However, it also has call centres based overseas, too.

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14 Responses

  1. Default Gravatar
    philFebruary 5, 2020

    i have my own phone and get pre paid creit every fortninght and is costing me too much can I go on a plan with u guys

    • Default Gravatar
      NikkiFebruary 5, 2020

      Hi Phil,

      Thanks for your comment and I hope you are doing well. Sorry to hear your current prepaid plan is costing you more money than expected. You can apply for a mobile plan with Telstra anytime. Simply choose the plan you want to get while filtering your options on top of the table in our page. Make sure you check the details of each plan carefully by reading the information on the “more details” tab. When you are ready, just click the GO TO SITE button and you will be brought to the main page of the telco provider.

      Hope this helps and feel free to reach out to us again for further assistance.

      Best,
      Nikki

  2. Default Gravatar
    GregOctober 27, 2019

    Can I purchase a telstra pre-paid SIM plan?

    • Avatarfinder Customer Care
      JoshuaOctober 28, 2019Staff

      Hi Greg,

      Thanks for getting in touch with Finder. I hope all is well with you. 😃

      Yes, you can purchase a Telstra prepaid SIM plan. Above, you will see a list of SIM plans. You can use our tables to know more about each plan’s details and descriptions. You can also use the filters to further narrow down your options. Once you’re done comparing, you can then click on the “Go to site” green button to learn more.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

  3. Default Gravatar
    B.April 3, 2019

    Hi!
    I simply need a sim that has a long expiry date, 12 months, for the cheapest price. I also need minimal data and calls provided. It will not be used every week. I’m finding it hard to locate, an option suitable for my needs, amongst all the other prepaid plans; or perhaps everything has changed and I’m unaware. Please note I will not use vodafone; directly or indirectly any more.
    Thank you

    • Avatarfinder Customer Care
      JoshuaApril 9, 2019Staff

      Hi B.,

      Thanks for getting in touch with Finder. I hope all is well with you. 😃

      Based on the details you mentioned, the closest page that I can give you is this guide. On that page, you will be able to compare long expiry prepaid plans based on their descriptions, price, and offers. Once you’re done comparing, click on the corresponding “Go to site” green button to learn more.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

  4. Default Gravatar
    LeaJuly 16, 2017

    I have an 87 year old mother in a nursing home and miss being able to talk to her on the phone. Looking for a deal with a mobile phone not prepaid with a phone with big buttons for her to use. Please help me. Currently have mobiles with Telstra

    • Avatarfinder Customer Care
      HaroldJuly 18, 2017Staff

      Hi Lea,

      Thank you for your inquiry.

      You may want to consider the Mobile Plans for Seniors for your Mother.

      I hope this information has helped.

      Cheers,
      Harold

  5. Default Gravatar
    JohnMay 26, 2017

    Hi I’ve just set up a landline 1000gig data with Telstra. For $90 My question is can I get Netflix added to this deal for free or how much will it be extra?

    • Default Gravatar
      JonathanMay 29, 2017

      Hi John!

      Thanks for the comment.

      Netflix is not part of your subscription with Tesltra bundle. If you wish to have it added , you can choose among these monthly subscriptions: Basic ($8.99), Standard ($11.99) or Premium ($14.99). You can check how they differ to each other by checking this link https://www.finder.com.au/internet-tv/netflix-australia. Also, you can proceed with the service application by clicking the “”See Content””green button.

      Hope this clarifies.

      Regards,
      Jonathan

  6. Default Gravatar
    vickyAugust 11, 2016

    what’s the boost prepaid deal covers?

    • Avatarfinder Customer Care
      DeeAugust 11, 2016Staff

      Hi Vicky,

      Thanks for your question.

      I would like to clarify, are you referring to Boost Mobile Plan prepaid deals? If you do, you can refer to this page for a full list of Boost Mobile plans. Each plan offers different features which you can check by clicking the “More Info” button.

      Cheers,
      Anndy

    • Default Gravatar
      KaineMay 23, 2017

      can you please help me

    • Avatarfinder Customer Care
      DeeMay 23, 2017Staff

      Hi Kaine,

      Thanks for reaching out. Please feel free to let me know how I can help.

      Cheers,
      Anndy

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