Telstra is Australia’s largest mobile provider, with a variety of contract, prepaid or SIM-only plans to suit practically everybody.
What services does Telstra offer?
Telstra offers plans on contract, month by month and prepaid terms, depending on your needs. It operates its own Australia-wide 4G network for the provision of these services, whether you opt for a phone on contract with Telstra, or simply drop a Telstra SIM into your existing mobile phone handset.
For contract plans it offers plans of monthly, annual or two year terms, billed monthly. In the prepaid space, Telstra’s plans vary in terms of expiry. Telstra’s Freedom Plus prepaid offer has a 28 day expiry cycle, while its Beyond Talk and Simplicity plans operate on 30 day billing cycles. Telstra’s Long Life prepaid plans offer terms varying from 60 days to 365 day expiry.
How much does Telstra Mobile cost?
Telstra Mobile’s monthly plans are provided across five different pricing tiers: S, M, L, XL and Premium, typically sold with a bundled handset. Pricing for those plans will vary by the handset type selected and any special promotional deals at the time you undertake your contract.
Telstra’s lowest cost two year S plan without mobile handset costs included will set you back $35 per month, while the high end XXL plan is $195 per month. On the prepaid side of Telstra mobile, you can opt for the 28 day expiry Freedom Plus plan, with recharges for between $30-$50 per expiry period and a range of data inclusions, plus Telstra Air usage and live AFL or NRL passes.
If you want a 30 day prepaid plan Telstra offers "Beyond Talk" packages with recharges spanning $30-$100. Telstra also offers a more flat, PAYG-esque set of plans under the "Simplicity" name, where you pay 15c/minute for standard calls, 12c for texts and 10c/MB for data.
Finally if you want a single prepaid payment to last a longer period of time, Telstra offers plans under the "Long Life" banner, where the larger recharges offer longer expiry periods, up to a maximum of 365 days.
What extras does Telstra Mobile offer?
Telstra mobile offers a variety of extra bonuses depending on the plan that you sign up for. Many plans qualify for a twelve month AFL or NRL pass as part of the contract period for no additional charge, with viewing through the app unmetered against your monthly data allowance.
Telstra also runs its own public Wi-Fi network known as Telstra Air, based around bright pink hotspots built into most public payphones, Telstra stores and Telstra Broadband customers who allow part of their bandwidth to be used by the scheme.
Many plans allow you an additional quota of Telstra Air data usage alongside your regular data allocation, although you do have to explicitly log your smartphone into a Telstra Air hotspot to use them that way.
Music lovers will appreciate the bundled six month subscription to Apple Music on certain 24 month contracts, as well as unmetered access to the music streaming service across a range of contract and prepaid plans.
Meanwhile, Telstra has your back in case something happens to your phone, or it's time for an upgrade. With the New Phone Feeling option, people who get on a 24 month Telstra plan can redeem their current handset after 12 months on the plan, provided it's in good working order, to get a brand new phone, and start a new 24 month plan.
The StayConnected feature is there in case something happens. This feature can have a replacement phone rushed to you, typically within one business day, and you can backup your data to the new phone with the StayConnected app.