- Australia's largest mobile network with unrivalled coverage.
- No excess data charges on postpaid plans.
- 5G access on most postpaid plans.
- Huge range of brand new phones available on a 12 or 24-month contract.
- Telstra's plans are more expensive than most others on the market.
- Extremely poor value on its prepaid casual plans.
Telstra owns Australia's largest mobile network, with its coverage reaching 99.5% of the Aussie population. In fact, its coverage is better in rural and regional areas than both Vodafone and Optus.
Despite its premium prices, many would argue it's worth signing up to Telstra for this very reason. But what do you get in return?
There's no doubt Telstra's postpaid mobile plans offering 80GB and above are excellent value especially since they come packed with features.
The downside is that this could be too much data for some people as postpaid users in Australia have been found to use approximately 10GB of data each month.
Its Telstra's lack of entry level plans that might not make it the best choice for some people. The minimum you would have to dish out is $40 a month for postpaid, or $30 a month for its prepaid plan.
But if the guarantee of coverage and extra perks appeal to you then Telstra could be worth it as:
- You'll get plenty of bonus features, including Telstra Plus rewards points.
- You won't find better coverage elsewhere in Australia.
- You can choose to pick up your SIM online or in-store (though many deals are online only).
- Get no excess data charges across its postpaid plans. Instead, your speeds will get slowed down to 1.5Mbps when you reach your monthly data cap.
Even with all these perks, consider whether Telstra is really right for you:
- Its plans are expensive when compared to other mobile providers.
- Boost Mobile also shares the same Telstra 4G network coverage without the premium pricing.
Read a more detailed review on
Value for money
While the value of Telstra's upfront plans aren't bad at all, they're still slightly more expensive than offers from other providers.
- Good to know: On average, a 40GB mobile plan on Finder costs $42 a month. Telstra's is over $10 more expensive than this average.
Unless you're looking to use 40GB a month or need Telstra network coverage because of work or where you live, we'd recommend comparing your options before committing.
Telstra's 28-day prepaid plans range from $30 for 10GB up to $60 for 40GB (disregarding any promotions).
They may not be the cheapest plans around but you do get an extra 20GB for the first 3 recharges, with data rollover helping to boost their value.
However, its long expiry (between 6 to 12 months) and prepaid casual mobile plans are best avoided.
The long expiry plans cost $2 per GB whereas the benchmark is $1 per GB.
Its prepaid casual mobile plans don't fare any better. For example, you'll get 500MB of data, 120 call minutes, and 150 texts for $50.
You can get the same amount of calls and texts on a PAYG plan from ALDImobile for $22.40.
You can also pair the latest Samsung, iPhone or other handsets with Telstra's upfront postpaid plan to avoid paying for a handset outright.
This offers convenience, but will cost you more in the long run since there are cheaper mobile plans around.
However, keep an eye out for promotional deals and handset discounts that could make some of these newer phones more affordable.
Things to watch out for:
- Despite being categorised as postpaid plans, you'll be charged for your upfront mobile plan automatically at the start of each month, rather than the end.
- Bonus data on Telstra's 28-day plans disappear from the 4th recharge onwards. This makes them less valuable in the long run.
Telstra has the widest coverage of any provider in Australia:
- Its 3G and 4G network reaches 99.5% of the Australian population.
- You should get strong 4G reception in metropolitan areas, plus rural and regional areas.
- Telstra's 5G network is still rolling out across Australia, but already reaches 75% of Australians.
As one of Australia's largest mobile providers, Telstra has a bunch of extra features that you might find useful across its plans.
👨👩👧👧 Data sharing
Data from up to 10 postpaid services on the same account can be combined and made accessible for all users.
🌏 International inclusions
Telstra has some of the best international inclusions on the market, which is great if you have friends or family overseas you'd like to contact.
In addition to 30 minutes of international calls to any country on all postpaid plans, you can send unlimited SMS anywhere in the world. Other providers will usually restrict you to a handful of countries.
📺 Data-free streaming
Telstra's postpaid plans let you stream Apple Music without chewing into your data allowance, although you'll need your own subscription.
You can also watch sports on the AFLW, Netball and My Football Live apps without using up any data.
🔄 Prepaid data rollover
Telstra's standard prepaid mobile plans come with data rollover. Up to 200GB of your unused data will be banked for the next month so long as you recharge before expiry.
Telstra may be Australia's largest provider, but it certainly has some good competition.
For better value from another big provider:
Optus is Australia's second largest network, and has cheaper postpaid plans (for example, $55 with Telstra gets you 40GB, while Optus provides 80GB for the same price).
For the same coverage but cheaper:
Boost Mobile is a cheaper alternative to Telstra. It is the only other provider that provides full access to Telstra's 4G mobile network instead of the reduced wholesale version that others like ALDImobile and Woolworths use.
For cheap big data:
For better value, you can check out Circles.Life's 100GB or 160GB plan. Both plans cost about the same as Telstra's cheapest plan, but come with more than double the data.
If you're after a postpaid or new phone plan, clicking the green "Go to site" button in our comparison tables will take you straight to Telstra, where you can purchase the plan directly.Compare Telstra plans
If you're looking to sign up to a prepaid plan, these are unfortunately unavailable via Finder right now. Head to www.telstra.com.au to find out more on Telstra prepaid plans.
Alternatively, you can also visit a Telstra store and sign up in person.
What if I want to keep my current phone number?
Keeping your number with Telstra is easy. When you purchase your plan, simply indicate that you want to keep your current number, and Telstra will handle the rest. Telstra says it will take about 48–72 hours to complete the number transfer.
If your current number is under someone else's name (a parent or partner), it might take slightly longer. Check our guide on how to transfer ownership of your mobile number.
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