Telstra Mobile

Telstra mobile plans

Our verdict: You can get unparalleled coverage with Australia’s largest network on any plan from Telstra, but it will cost you more.

4.1 ★★★★★ (101 reviews) Write a review

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Pros

  • Australia's largest mobile network with unrivalled coverage.
  • No excess data charges on postpaid plans.
  • 5G access on most postpaid plans.
  • Huge range of brand new phones available on a 12 or 24-month contract.

Cons

  • Telstra's plans are more expensive than most others on the market.
  • Extremely poor value on its prepaid casual plans.

Compare Telstra mobile plans

Name Product Features Data Price
  • Unlimited standard national calls & texts
40GB
Full speed data
Slowed to 1.5Mbps after full speed data used up
$1.38 per GB
$55
per month
40GB
Full speed data
Slowed to 1.5Mbps after full speed data used up

$1.38/GB
$55
per month
Go to site
View details
  • Get Disney+ free for 12 months. T&Cs apply. Ends 28 February 2022
  • Unlimited standard national calls & texts
80GB
Full speed data
Slowed to 1.5Mbps after full speed data used up
$0.81 per GB
$65
per month
80GB
Full speed data
Slowed to 1.5Mbps after full speed data used up

$0.81/GB
$65
per month
Go to site
View details
  • Get Disney+ free for 12 months. T&Cs apply. Ends 28 February 2022
  • Unlimited standard national calls & texts
120GB
Full speed data
Slowed to 1.5Mbps after full speed data used up
$0.71 per GB
$85
per month
120GB
Full speed data
Slowed to 1.5Mbps after full speed data used up

$0.71/GB
$85
per month
Go to site
View details
  • Get Disney+ free for 12 months. T&Cs apply. Ends 28 February 2022
  • Unlimited standard national calls & texts
180GB
Full speed data
Slowed to 1.5Mbps after full speed data used up
$0.64 per GB
$115
per month
180GB
Full speed data
Slowed to 1.5Mbps after full speed data used up

$0.64/GB
$115
per month
Go to site
View details
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Compare up to 4 providers

Name Product Features Data Price
  • Unlimited standard national calls & texts
2GB
Data
$5.00 per GB
$10
per 7 days expiry
2GB
Data

$5.00/GB
$10
per 7 days expiry
View details
  • Unlimited standard national calls & texts
32GB
Data
$0.94 per GB
$30
per 28 days expiry
32GB
Data

$0.94/GB
$30
per 28 days expiry
View details
  • Half price offer - get $40 SIM for $20. T&Cs apply. Ends 26 January 2022
  • Unlimited standard national calls & texts
42GB
Data
$0.95 per GB
$40
per 28 days expiry
42GB
Data

$0.95/GB
$40
per 28 days expiry
View details
loading

Compare up to 4 providers

Telstra mobile review: Our verdict

Telstra owns Australia's largest mobile network, with its coverage reaching 99.5% of the Aussie population. In fact, its coverage is better in rural and regional areas than both Vodafone and Optus.

Despite its premium prices, many would argue it's worth signing up to Telstra for this very reason. But what do you get in return?

There's no doubt Telstra's postpaid mobile plans offering 80GB and above are excellent value especially since they come packed with features.

The downside is that this could be too much data for some people as postpaid users in Australia have been found to use approximately 10GB of data each month.

Its Telstra's lack of entry level plans that might not make it the best choice for some people. The minimum you would have to dish out is $40 a month for postpaid, or $30 a month for its prepaid plan.

But if the guarantee of coverage and extra perks appeal to you then Telstra could be worth it as:

  • You'll get plenty of bonus features, including Telstra Plus rewards points.
  • You won't find better coverage elsewhere in Australia.
  • You can choose to pick up your SIM online or in-store (though many deals are online only).
  • Get no excess data charges across its postpaid plans. Instead, your speeds will get slowed down to 1.5Mbps when you reach your monthly data cap.

Even with all these perks, consider whether Telstra is really right for you:

  • Its plans are expensive when compared to other mobile providers.
  • Boost Mobile also shares the same Telstra 4G network coverage without the premium pricing.

Read a more detailed review on


money icon

Value for money

While the value of Telstra's upfront plans aren't bad at all, they're still slightly more expensive than offers from other providers.
  • Good to know: On average, a 40GB mobile plan on Finder costs $42 a month. Telstra's is over $10 more expensive than this average.

Unless you're looking to use 40GB a month or need Telstra network coverage because of work or where you live, we'd recommend comparing your options before committing.

Telstra's 28-day prepaid plans range from $30 for 10GB up to $60 for 40GB (disregarding any promotions).

They may not be the cheapest plans around but you do get an extra 20GB for the first 3 recharges, with data rollover helping to boost their value.

However, its long expiry (between 6 to 12 months) and prepaid casual mobile plans are best avoided.

The long expiry plans cost $2 per GB whereas the benchmark is $1 per GB.

Its prepaid casual mobile plans don't fare any better. For example, you'll get 500MB of data, 120 call minutes, and 150 texts for $50.

You can get the same amount of calls and texts on a PAYG plan from ALDImobile for $22.40.

You can also pair the latest Samsung, iPhone or other handsets with Telstra's upfront postpaid plan to avoid paying for a handset outright.

This offers convenience, but will cost you more in the long run since there are cheaper mobile plans around.

However, keep an eye out for promotional deals and handset discounts that could make some of these newer phones more affordable.

Things to watch out for:

  • Despite being categorised as postpaid plans, you'll be charged for your upfront mobile plan automatically at the start of each month, rather than the end.
  • Bonus data on Telstra's 28-day plans disappear from the 4th recharge onwards. This makes them less valuable in the long run.

coverage icon

Coverage

Telstra has the widest coverage of any provider in Australia:

  • Its 3G and 4G network reaches 99.5% of the Australian population.
  • You should get strong 4G reception in metropolitan areas, plus rural and regional areas.
  • Telstra's 5G network is still rolling out across Australia, but already reaches 75% of Australians.

customer service Icon

Customer service

Mobile app icon
Easy-to-install app
Star rating icon
4.1 Finder rating
store icon
In-store locations available

You can get in touch with Telstra any day of the week if you have an enquiry:

  • Ring the call centre between 9am–8pm on weekdays.
  • Leave a message via live chat on the Telstra website.
  • Get in touch via the My Telstra mobile app, which also lets you update billing details and check your usage.
  • Leave an enquiry on the Telstra Facebook or Twitter social media pages.
  • Head into a Telstra mobile store for face-to-face assistance.

bonus icon

Bonus features

As one of Australia's largest mobile providers, Telstra has a bunch of extra features that you might find useful across its plans.

👨‍👩‍👧‍👧 Data sharing

Data from up to 10 postpaid services on the same account can be combined and made accessible for all users.

🌏 International inclusions

Telstra has some of the best international inclusions on the market, which is great if you have friends or family overseas you'd like to contact.

In addition to 30 minutes of international calls to any country on all postpaid plans, you can send unlimited SMS anywhere in the world. Other providers will usually restrict you to a handful of countries.

📺 Data-free streaming

Telstra's postpaid plans let you stream Apple Music without chewing into your data allowance, although you'll need your own subscription.

You can also watch sports on the AFLW, Netball and My Football Live apps without using up any data.

🔄 Prepaid data rollover

Telstra's standard prepaid mobile plans come with data rollover. Up to 200GB of your unused data will be banked for the next month so long as you recharge before expiry.

What rivals are giving Telstra a run for its money?

Telstra may be Australia's largest provider, but it certainly has some good competition.

For better value from another big provider:

optus logo

Optus is Australia's second largest network, and has cheaper postpaid plans (for example, $55 with Telstra gets you 40GB, while Optus provides 80GB for the same price).

For the same coverage but cheaper:

boost Mobile logo

Boost Mobile is a cheaper alternative to Telstra. It is the only other provider that provides full access to Telstra's 4G mobile network instead of the reduced wholesale version that others like ALDImobile and Woolworths use.

For cheap big data:

circles logo

For better value, you can check out Circles.Life's 100GB or 160GB plan. Both plans cost about the same as Telstra's cheapest plan, but come with more than double the data.

Ready to sign up to Telstra?

If you're after a postpaid or new phone plan, clicking the green "Go to site" button in our comparison tables will take you straight to Telstra, where you can purchase the plan directly.

Compare Telstra plans

If you're looking to sign up to a prepaid plan, these are unfortunately unavailable via Finder right now. Head to www.telstra.com.au to find out more on Telstra prepaid plans.

Alternatively, you can also visit a Telstra store and sign up in person.

phone icon

What if I want to keep my current phone number?
Keeping your number with Telstra is easy. When you purchase your plan, simply indicate that you want to keep your current number, and Telstra will handle the rest. Telstra says it will take about 48–72 hours to complete the number transfer.

If your current number is under someone else's name (a parent or partner), it might take slightly longer. Check our guide on how to transfer ownership of your mobile number.


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14 Responses

    Default Gravatar
    philFebruary 5, 2020

    i have my own phone and get pre paid creit every fortninght and is costing me too much can I go on a plan with u guys

      Default Gravatar
      NikkiFebruary 5, 2020

      Hi Phil,

      Thanks for your comment and I hope you are doing well. Sorry to hear your current prepaid plan is costing you more money than expected. You can apply for a mobile plan with Telstra anytime. Simply choose the plan you want to get while filtering your options on top of the table in our page. Make sure you check the details of each plan carefully by reading the information on the “more details” tab. When you are ready, just click the GO TO SITE button and you will be brought to the main page of the telco provider.

      Hope this helps and feel free to reach out to us again for further assistance.

      Best,
      Nikki

    Default Gravatar
    GregOctober 27, 2019

    Can I purchase a telstra pre-paid SIM plan?

      Avatarfinder Customer Care
      JoshuaOctober 28, 2019Staff

      Hi Greg,

      Thanks for getting in touch with Finder. I hope all is well with you. 😃

      Yes, you can purchase a Telstra prepaid SIM plan. Above, you will see a list of SIM plans. You can use our tables to know more about each plan’s details and descriptions. You can also use the filters to further narrow down your options. Once you’re done comparing, you can then click on the “Go to site” green button to learn more.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

    Default Gravatar
    B.April 3, 2019

    Hi!
    I simply need a sim that has a long expiry date, 12 months, for the cheapest price. I also need minimal data and calls provided. It will not be used every week. I’m finding it hard to locate, an option suitable for my needs, amongst all the other prepaid plans; or perhaps everything has changed and I’m unaware. Please note I will not use vodafone; directly or indirectly any more.
    Thank you

      Avatarfinder Customer Care
      JoshuaApril 9, 2019Staff

      Hi B.,

      Thanks for getting in touch with Finder. I hope all is well with you. 😃

      You may consider comparing long expiry prepaid plans based on their descriptions, price, and offers. Once you’re done comparing, click on the corresponding “Go to site” green button to learn more.

      I hope this helps. Should you have further questions, please don’t hesitate to reach out again.

      Have a wonderful day!

      Cheers,
      Joshua

    Default Gravatar
    LeaJuly 16, 2017

    I have an 87 year old mother in a nursing home and miss being able to talk to her on the phone. Looking for a deal with a mobile phone not prepaid with a phone with big buttons for her to use. Please help me. Currently have mobiles with Telstra

      Avatarfinder Customer Care
      HaroldJuly 18, 2017Staff

      Hi Lea,

      Thank you for your inquiry.

      You may want to consider the Mobile Plans for Seniors for your Mother. We also have a list of mobile phones that you may want to check. While we can’t provide a specific recommendation, but that list should be a good place to start your search for the right phone.

      I hope this information has helped.

      Cheers,
      Harold

    Default Gravatar
    JohnMay 26, 2017

    Hi I’ve just set up a landline 1000gig data with Telstra. For $90 My question is can I get Netflix added to this deal for free or how much will it be extra?

      Default Gravatar
      jonathan.chan@findercrew.comMay 29, 2017

      Hi John!

      Thanks for the comment.

      Netflix is not part of your subscription with Tesltra bundle. If you wish to have it added , you can choose among these monthly subscriptions: Basic ($8.99), Standard ($11.99) or Premium ($14.99). You can check how they differ to each other by checking this link https://www.finder.com.au/internet-tv/netflix-australia. Also, you can proceed with the service application by clicking the “”See Content””green button.

      Hope this clarifies.

      Regards,
      Jonathan

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