Pros
- Australian customer support
- Carbon-neutral mobile plans
- 5G sim only plans
- International call inclusions on some plans
Cons
- $8 port out fee
- Limited extra features
Southern Phone plans are actually pretty good value, especially with the discounts they are offering for the first 3-months of service. As a provider they meet a lot of different segments needs. It also offers carbon neutral plans for those more environmentally conscious and have dedicate senior hub on their site to help older Australians with their mobile needs.
Other reasons you might like Southern Phone are that:
But you might be concerned that:
Southern Phone's mobile plans are fairly decent for the price they cost.
Most of Southern Phone's mobile plans have an average data cost lower than $0.90 per GB, which is great compared to a benchmark of $1 per GB.
Southern Phone uses the Optus 3G, 4G and 5G mobile network, making it a solid choice for most Australians.
Yes, Souther Phone offers 5G connectivity via the Optus 5G network. You will have 3 plans to choose from:
Although keep in mind Optus' 5G network has not been rolled out as far as its 3 and 4G networks. You will also need a compatible 5G device.
Have a problem and need to reach Southern Phone? If so, you can:
Southern Phone only offers a couple of extra feature on some of its plans:
You'll get between $50 and $500 of international credit on all but its cheapest plan. This could be handy if you want to catch up with friends or family overseas.
Southern Phone has decent plans, but there are still other providers worth considering if you're still unsure.
For another carbon neutral option:
Belong's plans are nearly identical to Southern Phone. They're carbon neutral too but use the wholesale Telstra 4G network, which has wider coverage
For more features:
Boost Mobile runs on the full Telstra 4G network, and offers bonus features like data-free music streaming, international call inclusions and data rollover too.
For phones on a plan:
Like Southern Phone, Woolworths Mobile offers cheaper plans to pair with a new phone (compared to Telstra, Optus and Vodafone). Plus, you can get 10% off your monthly Woolies shop.
Once you've decided which Souther Phone's plan you like, you'll simply have to fill out a few details. From there Souther Phone will take care of the rest. SIM delivery is free via standard postage, but can take up to 10 business days to arrive at your door.
What if I want to keep my current phone number?
To keep your number, just let Southern Phone know during the activation process and they'll handle it for you. It can take anywhere up to 24–48 business hours for the transfer to be completed.
If your current phone plan is under someone else's name, it may take a little longer. Read our guide on how to change ownership of your mobile number.
Get up to 65% off on SIM only plans and $500 off on popular phones.
Read more…Alternatives for disgruntled Optus customers.
Read more…Get double the data for the same price.
Read more…Roam if you want to - on your flight overseas.
Read more…Spend no more than $30 for 6 months on your mobile plan.
Read more…Save money on an iPhone 15 plan with Telstra's trade-in offer.
Read more…Black Friday is now over, but you can still pick up stacks of Cyber Monday deals that are every bit as good.
Sharesies boasts 500,000 Kiwi customers - or one-tenth of the New Zealand population.
Is it worth spending more with Everyday Extra or Coles Plus?
Aussies are predicted to spend $30 billion this festive season. Here's 7 key tips on how you can save on gift-buying.
Access deals and discounts of up to 65% off laptops from Dell, Microsoft, HP and more in the 2023 Cyber Monday sale event.
Upgrade your home office this Cyber Monday with 35% off ergonomic standing desks from Omnidesk.
If you're looking for iPhone deals in this year's Cyber Monday sales, check out our roundup of the very best discounts around.
Can you get a red-hot deal for the red centre?
11% of us are putting our holiday shopping on plastic.
From cutting-edge gadgets to deluxe mattresses, these are the best Black Friday deals you can get over the weekend.
Grab the latest in the Apple iPhone lineup today.
Save money with these top no-contract deals.
Avoid bill shock and control your spending with the best value offers.
Never get charged for going over the limit again.
How to update new credit card details?
Hello Peter,
Thank you for your comment.
To update your payment details, you can either log in to your Southern Phone account in the My Account section found on their website or get in touch with them directly so they can arrange this for you.
Regards,
Jhezelyn
What constitutes “data” in regard to mobile phones?
Hi Dennis!
Thanks for the comment.
Data is the exchange of information from the internet and your device or its applications. Whenever you turn-on your “data”, you are connected to the network and download or upload information. This includes emails, chat, browsing, internet banking, using voice over internet apps and many more.
You may contact your network by calling their hotline for further details on how you can manage your data.
Hope this clarifies.
Cheers,
Jonathan
I’m trying to finalise my plan but my mobile cut out. I have rang three times in an attempt to complete my application (which is on your computer file), but to no avail. Don’t email me.
Hi norm p.
You’ve reached finder, not Southern Phone telco. I would recommend contacting Southern Cross on 1300 019 408.
Cheers,
Brodie