- Australian customer support
- Carbon-neutral mobile plans
- 5G sim only plans
- International call inclusions on some plans
- $8 port out fee
- Limited extra features
Southern Phone plans are actually pretty good value, especially with the discounts they are offering for the first 3-months of service. As a provider they meet a lot of different segments needs. It also offers carbon neutral plans for those more environmentally conscious and have dedicate senior hub on their site to help older Australians with their mobile needs.
Other reasons you might like Southern Phone are that:
But you might be concerned that:
Southern Phone's mobile plans are fairly decent for the price they cost.
Most of Southern Phone's mobile plans have an average data cost lower than $0.90 per GB, which is great compared to a benchmark of $1 per GB.
Southern Phone uses the Optus 3G, 4G and 5G mobile network, making it a solid choice for most Australians.
Yes, Souther Phone offers 5G connectivity via the Optus 5G network. You will have 3 plans to choose from:
Although keep in mind Optus' 5G network has not been rolled out as far as its 3 and 4G networks. You will also need a compatible 5G device.
Have a problem and need to reach Southern Phone? If so, you can:
Southern Phone only offers a couple of extra feature on some of its plans:
You'll get between $50 and $500 of international credit on all but its cheapest plan. This could be handy if you want to catch up with friends or family overseas.
Southern Phone has decent plans, but there are still other providers worth considering if you're still unsure.
For another carbon neutral option:
Belong's plans are nearly identical to Southern Phone. They're carbon neutral too but use the wholesale Telstra 4G network, which has wider coverage
For more features:
Boost Mobile runs on the full Telstra 4G network, and offers bonus features like data-free music streaming, international call inclusions and data rollover too.
For phones on a plan:
Like Southern Phone, Woolworths Mobile offers cheaper plans to pair with a new phone (compared to Telstra, Optus and Vodafone). Plus, you can get 10% off your monthly Woolies shop.
Once you've decided which Souther Phone's plan you like, you'll simply have to fill out a few details. From there Souther Phone will take care of the rest. SIM delivery is free via standard postage, but can take up to 10 business days to arrive at your door.
What if I want to keep my current phone number?
To keep your number, just let Southern Phone know during the activation process and they'll handle it for you. It can take anywhere up to 24–48 business hours for the transfer to be completed.
If your current phone plan is under someone else's name, it may take a little longer. Read our guide on how to change ownership of your mobile number.
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