Southern Phone broadband offers NBN and ADSL plans that can be bundled and customised to include a home and mobile phone.
What services does Southern Phone offer?
Southern Phone broadband offers NBN, ADSL and ADSL2+ plans as well as home phone, mobile phone and mobile broadband services. Southern Phone also offers various bundling options including home phone, mobile and broadband packages.
How much does Southern Phone cost?
All Southern Phone NBN plans and bundles are sold under 24-month contracts. In addition to a monthly access fee, customers are also required to pay a $59 setup fee.
There are also costs involved with increasing the speed of your NBN connection. Each additional speed tier costs an extra $10 on top of your monthly access fee. There is also a one-off fee of $35 each time you change speed tiers.
ADSL and ADSL2+ plans can be purchased on a month-to-month basis or on a 24-month contract. If you select a month-to-month plan, you will be charged a $89 setup fee. However, if you commit to a 24-month contract your setup fee will be $59.
Adding a home phone to your broadband plan will cost an additional $24.95 per month on ADSL plans and an extra $15 per month on NBN plans. However, NBN and home phone bundles come with unlimited local and national calls included, whereas calls on a standard ADSL bundle are charged at 35c per minute to mobiles and 18c per minute for national calls (plus a 42c connection fee).
A NetComm Wi-Fi modem is included with all plans but incurs a $14.95 fee for delivery of the device.
What additional services are included?
What voice options are provided?
You have the choice to bundle mobile and home phone services with both ADSL and NBN plans. Bundled NBN and ADSL plans range from small bundles with unlimited local and national calls up to medium and large bundles that include unlimited local, national and calls to mobiles.
Southern Phone also offers mobile phone bundles with the ADSL and NBN plans. The ADSL and NBN Triple Bundle includes a $0 handset as well as talk and text and data inclusions on the mobile phone.
ADSL and ADSL2+ speeds vary, but you can expect approximately 20Mbps, 8Mbps or 1.5Mbps depending on your local exchange. Southern Phone will connect you to the fastest available speed available at the exchange.What happens if I exceed my monthly download limit?
If you exceed your monthly data allowance on ADSL and NBN you will not be charged excess fees. However, your services will be restricted to 64k/64k until the end of your billing period.
Pros and cons
Pros
- Home phone and mobile bundles. All-inclusive bundles seem to be a thing of the past for most providers, but Southern phone offer mobile bundles that include a free handset and $100 worth of calls, SMS and data.
- Family calling. Family calling enables any mobile or home phone under the one account to call each other for 1c per minute. This feature, plus the $0 handset, make it a great combination for parents looking for an "emergency phone" for their children. Only available on ADSL Family Pack.
- Attractive bundles . We mentioned the Xbox One and broadband gaming bundle above, but Southern Phone also allows you to bundle other neat gadgets, like fitness trackers, portable speakers and tablets.
Cons
- No month-to-month options for NBN. Though there are some benefits to being on a 24-month contract, it's odd that Southern Phone don't offer anything less for their NBN. This is especially true considering some of their biggest competitors offer more flexible options.
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do i have to change to nbn or can i stay with my adsl bundle including mobiles
Hi David,
Thanks for your inquiry.
Unfortunately, All ADSL, ADSL2 and ADSL2+ internet services from all providers will be disconnected.
Moving to the nbn™ network is not automatic and the following services will be permanently disconnected if you do not arrange to move them to the nbn™ network before the advised date.
We suggest you prepare before calling your preferred provider so you can discuss all your requirements before ordering your services and booking an installation. Your service provider will be able to advise you, discuss the options and the range of competitive nbn™ plans that they have to offer. After notification that you can switch to the nbn™ network, you will have 18 months to move your services to the new network before the existing network is switched off. We will send you reminders, but we highly recommend switching well before your disconnection date as it may take time to process your order.
Hope this information helped.
Cheers,
Arnold
Does Southern Phone have technicians come out to set up a service?
Hi Ronbee,
Thanks for your question.
Yes, Southern Phone have technicians who will set-up the services. However, please note that customers are required to pay a $59 setup fee.
Cheers,
Anndy