Superloop Broadband | Compare NBN plans

Superloop differentiates itself by offering its own fixed wireless network throughout metro and regional Adelaide, making it an option for those who don't yet have the NBN.

Superloop (formerly Nuskope) made a name for itself in its hometown of Adelaide by rolling out its own fixed wireless network across the South Australian city and the greater regional area. This network uses transmission towers throughout Adelaide to wirelessly deliver high-speed broadband Internet to areas that traditional wired Internet can't reach.

Instead of an active phone line, Superloop's fixed wireless service only requires line-of-sight from a house or place of business to one of its transmission towers.

The company has since expanded its service offering to include all standard NBN access technologies: fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the building (FTTB), hybrid-fibre coaxial (HFC) and fixed wireless.

Superloop's plans cater to three of the four main NBN speed tiers including Basic (nbn12), Standard Plus (nbn50) and Premium (nbn100) while its locally owned fixed wireless network tops out at 30/5 Mbps.

Customers looking for ADSL will need to look elsewhere as Superloop no longer offers ADSL services.

Superloop NBN plans

Superloop provides NBN plans for customers in all NBN-eligible regions across Australia. If you're not sure whether you're eligible for the NBN, you can use our NBN tracker to find out.

Starting at 500GB of data a month, Superloop's NBN plans offer up to unlimited data a month, with your choice of Standard Plus or Premium NBN speeds. As with all NBN services, you may be limited to certain speeds depending on where you live and the resulting connection technology you can access.

Unlike Superloop's fixed wireless plans, its NBN plans are available on month-to-month contract terms. It also charges no set-up fees for its fixed-line NBN plans.

Superloop provides the following guidelines for typical Internet speeds during the peak evening hours of 7:00PM to 11:00PM:

  • Standard Plus plans: 44.40Mbps
  • Premium plans: 90.00Mbps

Superloop fixed wireless plans

Superloop's fixed wireless plans are available to residents across most of the Adelaide metro area, and various areas of regional Adelaide. You can view a full coverage map of Superloop's network here.

Plans come with a variety of data caps, starting at 75GB a month and going up to 1500 GB a month. Lower data caps support a maximum Internet speed of 12Mbps, while higher caps increase that to 30Mbps. It's important to note, however, that fixed wireless broadband is more susceptible to signal interference than traditional wired broadband. Factors such as distance from a transmission tower and rough weather conditions reduce wireless performance more than they would an equivalent wired connection.

All of Superloop's fixed wireless plans are available on month-to-month, 12-month, and 24-month contracts. Contract length doesn't affect how much you pay each month, but shorter contracts have higher set-up fees.

Superloop extras

Superloop doesn't provide any additional services beyond broadband Internet, so if you're looking for phone or entertainment packages, you'll need to purchase those from another provider.

While Superloop doesn't offer unlimited data on any of its fixed wireless broadband plans (apart from during off-peak hours on its NBN plans), you won't have to worry about excess usage charges. If you go over your monthly data limit on one of its fixed wireless plans, your Internet speed will simply be reduced to 512Kbps on its own fixed wireless plans for the rest of the current billing cycle. On NBN plans, your speed will drop to 256Kbps.

Customers are free to use their existing modem-router with any of Superloop's broadband plans. Alternatively, one can be purchased directly from Superloop for $124.95 including postage. The model is the TP-Link Archer VR400 which is an entry level router capable of wireless speeds of up to 1.2Gbps.

How does Superloop compare?

As with most Internet providers, Superloop keeps its monthly pricing consistent regardless of contract length. Since it doesn't charge any set-up fees, the below comparisons are all based on its more flexible month-to-month plans.

How do Superloop's fixed-line NBN plans compare?

Superloop's NBN plans are outclassed by some distance both in terms of price and data inclusions by many of the other options on the market.

As you can see below in the comparison table, the likes of Mate Communicate and Barefoot Telecom all offer unlimited data plans at the Basic speed tier for less than the price of Superloop's cheapest plan.

The trend continues at the Standard Plus speed tier plans as the comparison table below illustrates.

Superloop's Premium plans are once again outgunned by a wide margin. Superloop's unlimited plan will set you back quite a bit more than the monthly price of other telcos, as you can see below:

Why should you consider Superloop?

Superloop has largely priced itself out of the market, making it tough to recommend to anyone. Not only are the prices on its NBN plans significantly higher than the competition, Superloop charges an additional premium for larger data caps in a time when most of the market has shifted to unlimited data. What's more, there's no phone service to speak of.

With that said, if you live in Adelaide and don't have NBN or access to ADSL, Superloop's fixed wireless offering might be worth considering provided you live within its coverage map.

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