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Superloop NBN Review

Access fast speeds at competitive prices with Superloop’s extensive fibre network.

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Sam Baran
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The Superloop private fibre network stretches from Australia's shores to Singapore and Hong Kong. It provides fast NBN connections to Australians on month-to-month plans.

Top features:
  • High-speed NBN50 and NBN100 plans
  • 100% Australian customer support
  • No-lock-in contracts on plans

Compare Superloop NBN plans below

With Superloop, you can get NBN plans for all speed tiers but Basic I, with largely higher-than-average connection speeds.

Superloop NBN review: Why should you consider them?

Superloop's NBN plans offer the following features:

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Price

$54.95 and up monthly

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Technology type available

NBN, fixed wireless

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NBN speeds available

Basic II, Standard, Fast, Superfast, Ultrafast

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Support

Phone: 7:30am to 8pm ACST, Monday to Friday; 10am to 6pm ACST weekends

Superloop is a large company that owns and maintains nearly 900 kilometres of fibre network across Australia, Singapore and Hong Kong. It provides fixed line NBN connections as well as its own private fixed wireless connections.

Superloop's typical speeds are above average and don't cost too much for what you're getting with prices right on the Finder average or a few dollars less. For example, their unlimited Standard plan offers a typical evening speed of Mbps for $59.95, which is better value than the Finder average for a Standard plan, which has speeds of 41.83Mbps for $81.45. Plans are uncomplicated, with no extra features or fees attached, and even come with a reasonably priced modem if you don't provide your own.

Overall, especially if you're going for a Fast NBN100 plan, Superloop has competitive prices and good speeds, plus Australian customer support.

You can also get these extra features with Superloop Internet:

  • 100% Australian support. You'll get decent or good typical speeds on all of Superloop's broadband plans for a reasonable price.
  • Superloop owned network. Superloop owns and maintains its own fibre network, which may deliver a better experience to some customers.


Is Superloop NBN right for you?

The good stuff

  • Good value. You'll get decent or good typical speeds on all of Superloop's Internet plans for a reasonable price.
  • Australian customer service. If local customer support is important to you, Superloop's team is based in the country.

The not-so-good stuff

  • No extras. Those looking for fancy features to be included on their NBN plan will have to look elsewhere.

The bottom line: Superloop operates its own large fibre networks across Australia and abroad and has fast NBN plans for competitive prices.

Superloop FAQs

Do I need a new modem to sign up to Superloop?

If you've never connected to the NBN before, you will likely need a new modem to connect. You can bring your own modem or buy a basic one from Superloop for $99.95 plus $14.95 shipping. If your connection is an FTTN or FTTB, you'll have to buy a slightly more expensive modem that will set you back about $124.95 plus $14.95 shipping.

Do Superloop's broadband plans include calls?

No, Superloop does not have options for a home phone line attached to its NBN plans.

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