Superloop NBN review

Our verdict: Superloop offers competitively priced internet plans and extras like the option to boost your speeds at no extra cost. Just be mindful of its cancellation notice period before signing up.

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Pros

  • 6-month discount on most plans
  • Refer a friend and get 10% off your bill
  • Option to boost your internet speed for 24 hours at no extra cost. Available 5 times a month

Cons

  • You'll need to give a 30-day notice period to cancel your plan.

Compare Superloop NBN plans

9 of 9 results
Finder Score Internet speed Monthly price Special offer Description Rewards
Finder score
Nbn250
250/85
Mbps
$99
per month
SAVE $84
$99
$85
per month for first 6 months
$85 min. total cost
$85/mth for first 6 months, then $99/mth. T&Cs apply.
Go to site More info
Compare product selection
Superloop logo
Finder score
Superloop NBN Everyday
NBN
Month-to-month
SAVE $180
$72
$42
per month for first 6 months
$42 min. total cost
Finder score
Nbn25
25/8.5
Mbps
$72
per month
SAVE $180
$72
$42
per month for first 6 months
$42 min. total cost
Black Friday offer: $42/mth for first 6 months, then $72/mth. Ends 11 Dec 2025. T&Cs apply.
Go to site More info
Compare product selection
Superloop logo
Finder score
Superloop NBN Extra Value
NBN
Month-to-month
SAVE $180
$85
$55
per month for first 6 months
$55 min. total cost
Finder score
Nbn50
50/17
Mbps
$85
per month
SAVE $180
$85
$55
per month for first 6 months
$55 min. total cost
Black Friday offer: $55/mth for first 6 months, then $85/mth. Ends 11 Dec 2025. T&Cs apply.
Go to site More info
Compare product selection
Superloop logo
Finder score
Superloop NBN Family Max
NBN
Month-to-month
SAVE $180
$95
$65
per month for first 6 months
$65 min. total cost
Finder score
Nbn500
500/40
Mbps
$95
per month
SAVE $180
$95
$65
per month for first 6 months
$65 min. total cost
Black Friday offer: $65/mth for first 6 months, then $95/mth. Ends 11 Dec 2025. T&Cs apply.
Go to site More info
Compare product selection
Superloop logo
Finder score
Superloop NBN Family
NBN
Month-to-month
SAVE $180
$95
$65
per month for first 6 months
$65 min. total cost
Finder score
Nbn100
95/17
Mbps
$95
per month
SAVE $180
$95
$65
per month for first 6 months
$65 min. total cost
Black Friday offer: $65/mth for first 6 months, then $95/mth. Ends 11 Dec 2025. T&Cs apply.
Go to site More info
Compare product selection
Superloop logo
Finder score
Superloop NBN Power Home
NBN
Month-to-month
SAVE $84
$99
$85
per month for first 6 months
$85 min. total cost
Finder score
Nbn100
95/34
Mbps
$99
per month
SAVE $84
$99
$85
per month for first 6 months
$85 min. total cost
$85/mth for first 6 months, then $99/mth. T&Cs apply.
Go to site More info
Compare product selection
Superloop logo
Finder score
Superloop NBN Megaspeed
NBN
Month-to-month
SAVE $180
$104
$74
per month for first 6 months
$74 min. total cost
Finder score
Nbn750
750/40
Mbps
$104
per month
SAVE $180
$104
$74
per month for first 6 months
$74 min. total cost
Black Friday offer: $74/mth for first 6 months, then $104/mth. Ends 11 Dec 2025. T&Cs apply.
Go to site More info
Compare product selection
Superloop logo
Finder score
Superloop NBN Lightspeed
NBN
Month-to-month
SAVE $180
$109
$79
per month for first 6 months
$79 min. total cost
Finder score
Nbn1000
860/85
Mbps
$109
per month
SAVE $180
$109
$79
per month for first 6 months
$79 min. total cost
Black Friday offer: $79/mth for first 6 months, then $109/mth. Ends 11 Dec 2025. T&Cs apply.
Go to site More info
Compare product selection
Superloop logo
Finder score
Superloop NBN Hyperspeed
NBN
Month-to-month
SAVE $120
$165
$145
per month for first 6 months
$145 min. total cost
Finder score
Nbn2000
1,700/85
Mbps
$165
per month
SAVE $120
$165
$145
per month for first 6 months
$145 min. total cost
$145/mth for first 6 months, then $165/mth. T&Cs apply.
Go to site More info
Compare product selection
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Showing 9 of 9 results

How the Finder Score helps you find a better broadband plans

We designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from over 40 providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.

Superloop NBN review: Our verdict

Superloop offers a range of competitively priced NBN plans from NBN 25 up to NBN 1000.

None of the plans offer maximum typical evening speeds. While the typical evening speed on the NBN 1000 plan isn't terrible at 500Mbps, it's limited to just 3TB per month, unlike other providers that offer unlimited data.

That being said, the speeds are still decent for the low prices you get with Superloop.

Superloop could be an option for you if:

  • You'd like to enjoy a promotional offer to save up to $15 per month for the first 6 months after signing up.
  • You'd like an NBN 100 plan with a higher upload speed of 40Mbps. Some providers only offer up to 20Mbps on their NBN 100 plans.

But also consider:

  • None of Superloop's plans offer maximum speeds. While its plans are cheap, you could find a higher speed elsewhere if this is important to you.
  • Superloop's NBN 1000 plan is limited to 3TB of data where other providers offer unlimited data.

"The Superloop package was nicely detailed and had multiple plans. I went for the NBN Lightspeed. The transfer over from Bigpond was seemless. The speeds are great and I also love the month to month contract."

James Bishop
Finder crew member

Read a more detailed review on


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Value for money

Superloop's plans are competitively priced, being lower than the average cost on Finder. However, none of its plans offer the maximum speed available on their respective tiers.

You could find plans just as cheap with other providers who offer higher speeds.

Superloop's modem and router options are more expensive than your typical NBN provider, with an eero router that comes with an app to monitor online activity.

Things to watch out for:

  • Superloop's NBN 1000 plan comes with data capped at 3TB. Once this is exhausted, you won't be charged any fees for exceeding the limit, but your NBN speed will drop to 100Mbps.

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Performance

In September 2025, Superloop ranked 5th out of 11 providers in the Australian Competition and Consumer Commission (ACCC) broadband performance report for download speeds during busy hours of the day (7pm–11pm). It delivered maximum speeds 102.6% of the time.

  • Why this matters: The ACCC report is a measure of reliability and allows customers to see which NBN providers are delivering the speeds they've advertised.

Superloop was middle of the pack between the August 2022 and April 2023 reports. It ranked fourth in the previous report with 102.8% of its advertised speeds and is now fifth with 102.6%. December 2023 was the first time it finished last in the report.

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Customer service

There's a few ways you can reach out to Superloop for support:

  • Call its customer support team between 8am-7pm, Monday to Friday and 10:30am-6pm on weekends and public holidays.
  • Speak with an agent on the website through live chat Monday to Friday 7pm-8:30pm, and 10:30am-6pm on weekends and public holidays.
  • Fill out an online form with your enquiry.

bonus icon

Bonus features

Superloop only has a couple additional features on its plans:

💰 Referral program

If you successfully refer a friend, you can receive 10% off your internet bill for 6 months (up to the value of $10).

The referral discount can stack up with more friends who sign up using your referral code.

⚡ Speed Boosts

All you need to do is push a button for faster speeds, at no extra cost. The Speed Boost last 24 hours and you can access it 5 times a month. Unused days rollover into your Boost Bank for a maximum of 30 days. Additional days can be purchased for $2 a day.

Which rivals are giving Superloop a run for its money?

For more support options:
Tangerine mobile logo
Tangerine is a strong contender against Superloop as it has some of the cheapest NBN plans on Finder. It has several customer support options where you can contact them via call, online live chat or WhatsApp.

For cheaper plans:

SpinTel logo

SpinTel is a budget-friendly broadband provider with plans that are cheaper than Superloop's. You can also enjoy discounts on your plans for the first 6 months.

For reliable speeds:

exetel logo

Also owned by Superloop, Exetel offers NBN plans that offer more bang for the buck. It has also topped multiple ACCC broadband performance reports for its reliability.

Ready to sign up to Superloop NBN?

Signing up to Superloop is simple once you've worked out what plan is right for you.

Simply click the green "Go to site" button in our comparison table. All you'll need to do then is type in your address to check the plan availability in your area and sign up to the NBN plan of your choice.

Keep in mind that some NBN plans are only available at select addresses due to the type of technology accessible at your home.

Compare Superloop's NBN plans

phone

What if I'm moving house?
You can select a date during the sign-up process for when you'd like your new Superloop plan to be activated. Keep in mind that it could take up to 7 business days to get connected.

Give your current provider a heads-up in case there's a notice period to account for.

Want to know more about the process? See our guide on how to switch broadband providers.


Sources

Joselle Delos Reyes's headshot
To make sure you get accurate and helpful information, this guide has been edited by Joselle Delos Reyes as part of our fact-checking process.
Saakshi Gupta's headshot
Written by

Writer

Saakshi Gupta is a writer for Finder. She has written for startups and other organisations. Her work has been published on Time Out Melbourne. Saakshi has a Master’s Degree in Media Communication from the University of Melbourne. See full bio

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