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Compare Optus Internet broadband plans

Optus is one of Australia's major Internet providers, covering NBN, ADSL, mobile broadband and home wireless connections.

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Optus
Optus Internet is currently not available on Finder. You can visit their website at www.optus.com.au for more information or compare alternative options available below.

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Check out NBN plans from Optus below

Optus offers NBN plans at two different speeds, at Standard Plus (NBN50) and Premium (NBN100), which means you shouldn't experience any pesky buffering or sluggish speeds.

Optus review: What we think

Key features

Technology type: Cable, ADSL2+, NBN, mobile broadband, 4G or 5G home wireless.
NBN speeds: NBN50, NBN100.
Optional extras: Optus Sport, Fetch TV, Optus Perks, call packs.
Support: 24/7 phone and online chat.

Optus is Australia's second biggest telecommunications provider and one of Telstra's strongest competitors. On the whole, Optus's plans are cheaper than those provided by Telstra for similar inclusions, though Telstra does have many automatic extras on its plans like included national calls.

Optus is one of the only providers of unlimited data 5G home wireless connections at the moment (in selected areas). Optus's fixed-line plans aren't the absolute best when compared to other NBN providers - they lack any basic options for customers who don't need the fastest connections on offer. However, they've scored very well in NBN plan speeds as measured by the ACCC - #1 in February 2020 with 89.9% of peak time download speeds delivered.

Optus' benefits and extras

  • Optus Sport If you're keen for extra sports action, you can get access to Optus Sport for $15/month, which lets you get 24/7 football coverage and 1,000 live matches every season.
  • Fetch TV. For $5 to $15 extra a month you can get the Fetch Mini and Mighty set-top boxes, respectively. These give access to extra content and streaming services on your TV.
  • Modem. When you buy a new broadband plan, Optus will provide an appropriate modem as part of its rather high set-up fee. When you sign onto its 24-month contracts, the modem is added in for free.
  • Call packs. $5 extra a month on your plan will get you either unlimited calls to Australian mobiles or national numbers. $10 will give you unlimited calls to landlines in 25 countries and mobiles in 7.
  • Optus Perks. This is a rewards program you can either register for as an Optus customer or automatically join when you download the My Optus app.
  • My Optus app. This is an app that you can use to manage your plan or access a number of support features.

Is Optus Internet right for you?

The good stuff

  • Potential access to 5G network.
  • Excellent home wireless options.
  • Strong entertainment options.

The not-so-good stuff

  • Huge set up fees.
  • Still quite expensive against competitors.
  • No Basic or Standard speed NBN plans.

The bottom line: While Optus provides a couple of solid (if expensive) fixed-line plans, it's their 5G home wireless broadband that really shines, providing a genuine alternative to the NBN.

No NBN connection yet? Here are Optus' ADSL and cable plans

Optus has unlimited data options for your ADSL and cable needs.

On the move? Start comparing mobile broadband plans from Optus here

Optus's mobile broadband plans are essentially SIM-only data plans designed to be used inside a single device such as a tablet or Wi-Fi dongle.

Need an NBN alternative? Compare home wireless broadband plans from Optus below

Optus also offers home wireless broadband options, which can be an alternative for you if you find that your NBN speeds aren't up to standard.

Optus FAQ

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6 Responses

  1. Default Gravatar
    GregApril 13, 2018

    Can someone reply regarding connection to the NBN.

    • Default Gravatar
      JoelApril 13, 2018

      Hi Greg,

      Thanks for leaving a question on finder.

      First thing you need to determine is if NBN is available in your area. You can type your address here in our tracker and the next screen will give you a comparison of brands who can provide you with the internet connection you need.

      Cheers,
      Joel

  2. Default Gravatar
    JulieDecember 14, 2016

    Is Telstra the only service to provide landlines in Burradoo nsw? We are having a terrible time trying to install nbn because the telephone line is very old and needs to be replaced. 2 months and still waiting!

    • Avatarfinder Customer Care
      MayDecember 14, 2016Staff

      Hi Julie,

      Thanks for your question.

      I suggest that you enter your address on the panel found on this page to check any broadband service providers in Burradoo.

      Cheers,
      May

  3. Default Gravatar
    JuliaAugust 2, 2016

    Hello I would like a pre paid mobile internet service unlimited usage just like the one I have had loyal to you for nearly 8 or more years. Now my daughter tells me you are taking this away from us long running loyal customers. We did not cancel our agreement. And I have an appointment with the Brisbane Ombudsman later this week. As I’m. Pretty sure you can not just opt out of our agreement. I could not so almost certain you legally should be unable to as well. I would appreciate your feedback on this matter. As I’ve been advised to approach you first. As I am doing so and logging and date stamping. I hope to hear from you asap.
    Kind regards.

    • Default Gravatar
      BrodieAugust 3, 2016

      Hi Julia,

      You’ve reached finder.com.au, not Optus. I would recommend contacting Optus customer support on 1300 555 002 or using the Live Chat system on the Optus website.

      Thanks,
      Brodie

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