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Optus internet plans

As one of Australia’s biggest telcos, Optus has every kind of Internet plan you could want.

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Optus is Australia's second biggest telecommunications company, and as such has a wide variety of ways to get you online. Most of their plans don't come with a contract, but they're largely on the pricey side.

Top features:
  • Wide range of Internet types to choose from - NBN, home wireless, mobile broadband plans
  • Fetch entertainment bundles plus Optus Sport available
  • Modem with 4G backup on NBN plans
Optus Internet is currently not available on Finder. You can visit their website at www.optus.com.au for more information or compare alternative options available below.

Compare more Internet plans below


Check out NBN plans from Optus below

Optus offers NBN plans at two different speeds, as well as a Fetch TV entertainment bundle.

Optus NBN review

Optus' Internet plans share the following features:

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Price

$75 and up monthly

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Technology type available

NBN, mobile broadband, 4G or 5G home wireless

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NBN speeds available

Standard, Fast

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Optional extras

Optus Sport, Fetch TV, Optus Perks, call packs

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Support

24/7 phone and online chat

Optus is Australia's second biggest telecommunications provider and one of Telstra's strongest competitors. On the whole, Optus' plans are cheaper than those provided by Telstra for similar inclusions, though Telstra does have many automatic extras on its plans like included national calls.

Optus is one of the only providers of unlimited data 5G home wireless connections at the moment (in selected areas) which can be an extremely attractive offer for you if you're looking for an NBN alternative. Optus' fixed-line plans aren't the absolute best value when compared to other NBN providers - they lack any basic options for customers who don't need the fastest connections on offer. Optus might not have the cheapest plans on the market but their Standard plan does offer a lower price than the Finder average for plan prices on the same speed tier.

They've also scored very well in NBN plan speeds as measured by the ACCC - #1 in May 2020 with 89.3% of peak time download speeds delivered. This means they were the provider most capable of delivering their advertised typical evening speeds and therefore can be relied upon to give you a decent Internet connection.

Here's what else Optus has on offer:

  • Optus Sport. If you're keen for extra sports action, you can get access to Optus Sport for $15/month, which lets you get 24/7 football coverage and 1,000 live matches every season.
  • Fetch TV. For $5 to $15 extra a month you can get the Fetch Mini and Mighty set-top boxes, respectively. These give access to extra content and streaming services on your TV.
  • Modem with 4G backup. When you buy a new broadband plan, Optus will provide an appropriate modem for $252. If you're with Optus for 36 months, you won't have to pay the modem fee. Optus modems have an added 4G backup, which means you can still access the Internet via Optus' 4G mobile network in the event that you lose connection to the NBN.
  • Call packs. $5 extra a month on your plan will get you either unlimited calls to Australian mobiles or national numbers. $10 will give you unlimited calls to landlines in 25 countries and mobiles in 7.
  • Optus Perks. This is a rewards program you can either register for as an Optus customer or automatically join when you download the My Optus app.
  • My Optus app. This is an app that you can use to manage your plan or access a number of support features.


Is Optus Internet right for you?

The good stuff

  • Potential access to 5G network.
  • Excellent home wireless options.
  • Strong entertainment options.

The not-so-good stuff

  • Expensive set up fees.
  • No Basic speed NBN plans.

The bottom line: While Optus provides a couple of solid (if expensive) fixed-line plans, it's their 5G home wireless broadband that really shines, providing a genuine alternative to the NBN.

On the move? Start comparing mobile broadband plans from Optus here

Optus's mobile broadband plans are essentially SIM-only data plans designed to be used inside a single device such as a tablet or Wi-Fi dongle.

Need an NBN alternative? Compare home wireless broadband plans from Optus below

Optus also offers home wireless broadband options, which can be an alternative for you if you find that your NBN speeds aren't up to standard.

Optus FAQ

Can I cancel my Optus NBN plan?

When you're part of a month-to-month plan, you can cancel it at any time with no penalty and switch providers freely. But if you've signed up to a 24-month contract, you'll have to pay out the rest of the contract in order to end it early, as well as any set-up or modem fees you might have avoided as part of it.

Do Optus' plans include calls?

By default, Optus's NBN plans include a home phone line with pay-as-you-go calls. For an extra $5 a month you can get unlimited national calls or unlimited Australian mobile calls. For $10 a month you have access to Optus's World Saver Ultimate plan which provides unlimited calls to 25 countries.

What happens if I exceed my data allowance?

You can't exceed your data allowance on an NBN plan, since Optus only offers unlimited data plans. However, if you go over on a mobile broadband or home wireless connection, Optus will continue giving you data at the rate of $10 for each extra 1GB of data.

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6 Responses

  1. Default Gravatar
    GregApril 13, 2018

    Can someone reply regarding connection to the NBN.

    • Default Gravatar
      JoelApril 13, 2018

      Hi Greg,

      Thanks for leaving a question on finder.

      First thing you need to determine is if NBN is available in your area. You can type your address here in our tracker and the next screen will give you a comparison of brands who can provide you with the internet connection you need.

      Cheers,
      Joel

  2. Default Gravatar
    JulieDecember 14, 2016

    Is Telstra the only service to provide landlines in Burradoo nsw? We are having a terrible time trying to install nbn because the telephone line is very old and needs to be replaced. 2 months and still waiting!

    • Avatarfinder Customer Care
      MayDecember 14, 2016Staff

      Hi Julie,

      Thanks for your question.

      I suggest that you enter your address on the panel found on this page to check any broadband service providers in Burradoo.

      Cheers,
      May

  3. Default Gravatar
    JuliaAugust 2, 2016

    Hello I would like a pre paid mobile internet service unlimited usage just like the one I have had loyal to you for nearly 8 or more years. Now my daughter tells me you are taking this away from us long running loyal customers. We did not cancel our agreement. And I have an appointment with the Brisbane Ombudsman later this week. As I’m. Pretty sure you can not just opt out of our agreement. I could not so almost certain you legally should be unable to as well. I would appreciate your feedback on this matter. As I’ve been advised to approach you first. As I am doing so and logging and date stamping. I hope to hear from you asap.
    Kind regards.

    • Default Gravatar
      BrodieAugust 3, 2016

      Hi Julia,

      You’ve reached finder.com.au, not Optus. I would recommend contacting Optus customer support on 1300 555 002 or using the Live Chat system on the Optus website.

      Thanks,
      Brodie

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