Optus

Optus Internet Review

Optus offers a wide range of Internet services whether you're after NBN or an alternative like home or mobile broadband.

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Optus has a wide variety of ways to get you online. While its fixed-line plans don't come with a contract and boast an impressive array of extra features, these can have relatively high set-up fees.

Highlights:
  • Wide range of Internet types to choose from: NBN, 4G/5G home wireless, mobile broadband plans
  • Fetch entertainment bundles plus Optus Sport available
  • Modem with 4G backup on NBN plans

Compare Optus NBN plans below

Optus offers NBN plans at two different speeds.

What are Optus NBN plans like?

Optus's plans run month to month at NBN 50 speeds, and all of them come with a free Optus Sport subscription. You can upgrade to NBN 100 speeds for an extra $20 per month.

  • Internet Everyday. Unlimited data for $79 per month with a typical evening speed of 50.00Mbps. NBN 100 speeds will cost you $99 per month ($89 for the first 6 months).
  • Internet Gamer. Unlimited data for $99 per month ($89 for the first 6 months) with a typical evening speed of Mbps. Comes with the Game Path app free for 3 months, $10 monthly past that.
  • Internet Ultimate. Unlimited data for $89 per month ($79 for the first 6 months) with a typical evening speed of 50.00Mbps. NBN 100 speeds will cost you $109 per month ($99 for first 6 months). Includes an Optus Ultra Wifi Booster free if you stay connected for 36 months.

Internet Everyday and Internet Ultimate plans come with free set-up and the Optus Ultra WiFi modem, which is free after 36 months or $7 for each month earlier that you switch. The Internet Gamer plan comes with an ASUS Gaming Modem, free after 36 months or $14 for each month earlier that you switch.

Optus review

Optus is one of Australia's largest telecommunications providers, selling high-quality plans with boatloads of extra features. No matter what kind of Internet connection you're after, Optus probably sells it.

Here's what you can get with Optus's NBN and Internet plans:

wifi modem

Optus Ultra WiFi modem

tv streaming

Fetch TV bundle

optus sports

Optus Sport

mobile phone

My Optus app

Other features include:

  • Game Path. Game Path is an application for Windows 10 that can reduce lag and ping spikes when playing multiplayer games. Available for $10 extra per month.
  • Call packs. Get a home phone line with pay as you go calls for free. Add on unlimited standard and mobile calls in Australia for $10 per month and/or the unlimited standard calls to 25 countries and mobiles in 7 countries for $10 per month.
  • Optus Ultra WiFi Booster. The Optus Ultra WiFi booster is intended to help extend your WiFi coverage throughout a house. It will cost you $216, available outright or on a 12-, 24- or 36-month payment plan. This cost is covered on the Family Ultimate plan if you stay for 36 months.

Is Optus any good? We ask our utilities expert and writer, Sam Baran.

Photo of Sam BaranOptus's plans are actually fairly good quality if you don't mind high set-up fees and sticking with it for the long haul.

You'll end up paying about $5 more per month than the Finder average for Optus's basic plans, but they come jam-packed with free included features and the ability to pay for more, like 4G backup, Optus Sport and Fetch entertainment bundles.

Optus also sells one of the best (and one of the only) 5G home wireless plans on the market, offering NBN 250 speeds and unlimited data for $90 per month. If you can't get a good fixed-line connection but need lightning fast speeds, it's worth considering Optus.

How does Optus compare?

To give you an idea of how well Optus compares to its competition, we've placed its NBN 50 plan against similar ones from Telstra and TPG.

ProviderTypical evening speedPriceExtra features
Optus50.00Mbps$75 per month + $99 set-up fee + $246 modem (switch after first month)Fetch TV, Optus Sport, Game Path, 4G backup
Telstra50.00Mbps$90 per month ($80 for first 6 months) + $207 modem (switch after first month)4G backup, Telstra Plus
TPG50.00Mbps$69.99 per month + $99.95 modem fee (no BYO)None

Compared to other premium provider Telstra, Optus comes out quite well, charging $15 less per month for the same plan. It does have lower typical speeds and a hefty set-up fee (on top of the modem), but it has more extra features than Telstra for interested customers.

Placed next to TPG, both Telstra and Optus perform poorly, costing more per month and including significantly higher set-up/modem fees. However, TPG doesn't have any optional extras, so Optus may be more attractive in that regard.

Pros and cons of Optus Internet plans include:

Pros

  • Potential access to the 5G network
  • Excellent home wireless options
  • Strong entertainment extras

Cons

  • Expensive set-up fees
  • Lots of extras can boost your monthly payment

On the move? Start comparing mobile broadband plans from Optus here

Optus's mobile broadband plans are essentially SIM only data plans designed to be used inside a single device such as a tablet or Wi-Fi dongle.

Optus's mobile broadband plans explained

Optus sells just three mobile broadband plans in the form of a data SIM:

  • Small Data SIM. 5GB of data for $15 per month.
  • Medium Data SIM. 25GB of data for $25 per month.
  • Large Data SIM. 75GB of data for $50 per month.

Each plan comes with data sharing and endless data past your limit, capped at 1.5Mbps download speed. You can bring your own device or purchase a modem from Optus starting from $29 for a USB dongle.

Need an NBN alternative? Compare home wireless broadband plans from Optus below

Optus also offers home wireless broadband options, which can be an alternative if you find that your NBN speeds aren't up to standard. You can get 4G plans or opt for 5G home wireless if you live in a covered area.

Optus's home wireless plans explained

Optus's 4G home wireless plans are available month to month or on a 24-month contract. Signing a contract saves you the $216 modem cost.

  • 4G Internet Lite. 200GB for $65 per month.
  • 4G Internet Everyday. 500GB for $75 per month.

Once you hit your data cap, 40GB will be automatically added for $10 up to 5 times, then your download speed will be capped to 1.5Mbps until the next month.

Likewise, Optus has two 5G home wireless plans for customers that live in a covered area. You can get them with a $200 set-up fee on a month-to-month plan, waived on a 24-month contract.

  • 5G Internet Everyday. Unlimited data for $75 per month. Download speeds are capped at 100Mbps, with an average speed of 85Mbps.
  • 5G Internet Entertainer. Unlimited data for $90 per month. Download speeds are uncapped, with an average speed of 239Mbps. Includes a Fetch Mighty box with one premium channel pack.

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Get the best deal on your Internet plan

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6 Responses

    Default Gravatar
    GregApril 13, 2018

    Can someone reply regarding connection to the NBN.

      Default Gravatar
      JoelApril 13, 2018

      Hi Greg,

      Thanks for leaving a question on Finder.

      You need to check first if NBN is available in your area. You can type your address from our NBN Tracker Map. If your area is NBN ready, you may compare NBN plans using our comparison table and our search filter to help narrow down your options.

      Once you have chosen a particular plan, you may then click on the “Go to site” button and you will be redirected to the provider’s website where you can proceed with your application or get in touch with their representatives for further assistance.

      Cheers,
      Joel

    Default Gravatar
    JulieDecember 14, 2016

    Is Telstra the only service to provide landlines in Burradoo nsw? We are having a terrible time trying to install nbn because the telephone line is very old and needs to be replaced. 2 months and still waiting!

      Avatarfinder Customer Care
      MayDecember 14, 2016Staff

      Hi Julie,

      Thanks for your question.

      I suggest that you enter your address on the panel found on the NBN tracker on our website to check any broadband service providers in Burradoo.

      Cheers,
      May

    Default Gravatar
    JuliaAugust 2, 2016

    Hello I would like a pre paid mobile internet service unlimited usage just like the one I have had loyal to you for nearly 8 or more years. Now my daughter tells me you are taking this away from us long running loyal customers. We did not cancel our agreement. And I have an appointment with the Brisbane Ombudsman later this week. As I’m. Pretty sure you can not just opt out of our agreement. I could not so almost certain you legally should be unable to as well. I would appreciate your feedback on this matter. As I’ve been advised to approach you first. As I am doing so and logging and date stamping. I hope to hear from you asap.
    Kind regards.

      Default Gravatar
      BrodieAugust 3, 2016

      Hi Julia,

      You’ve reached finder.com.au, not Optus. I would recommend contacting Optus customer support on 1300 555 002 or using the Live Chat system on the Optus website.

      Thanks,
      Brodie

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