Optus NBN, ADSL, cable and mobile broadband plans compared February 2019

Optus provides a wide variety of broadband plans and an option to bundle with entertainment.

Optus is one of Australia's largest telcos with Internet plans that span a full suite of broadband technologies, from ADSL2+ and NBN through to its own Optus cable service.

Optus also offers wireless broadband and mobile broadband plans that leverage the telco's 4G network. The company has recently simplified its broadband plans, making it easier for customers to compare prices and inclusions against other carriers.

The key selling point for Optus is its entertainment offering, which the telco includes on its flagship $90 broadband plan, and is available across all its fixed-line services (NBN, cable and ADSL2+).

This entertainment bundle includes a premium set-top box experience from streaming service Fetch and a subscription to an exclusive streaming service specialising in sports with Optus Sport. There’s also a phone service with competitively priced call packs.

Optus NBN plans

Optus NBN plans run the full gamut of NBN access technologies: fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the building (FTTB), hybrid-fibre coaxial (HFC) and fixed wireless. Fixed wireless is limited to Standard Plus speeds (nbn50) while NBN's various fixed-line connections add the option to upgrade to Premium (nbn100) speeds.

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Optus ADSL plans

Optus ADSL plans work in the same way as its NBN plans with similar inclusions such as unlimited data and the option of either a 24-month contract or a month-to-month contract. The main thing to note with Optus's ADSL plans is that they all include phone line rental. The lone exception is the Just Broadband plan which comes with no home phone line or call packs.

The $70 Ultra ADSL plan includes a basic modem-router and no entertainment options while the $90 Ultra Entertainment plan gives you a more capable AC-enabled WiFi modem router in addition to a Fetch Mini set-top box with one premium channel pack and an Optus Sport subscription. Optus incentivises a 24-month contract with no set-up fees while a casual month-to-month arrangement will cost you $200 up-front.

Optus cable plans

Optus cable Internet plans are generally the same as its NBN and ADSL plans with the telco enticing customers to its $90 Ultra Entertainment plan by including the entertainment bundle (Fetch TV Mini with one premium channel pack and Optus Sport subscription) and a better equipped modem-router.

In keeping with its other fixed-line broadband plans, there are no data caps and only two contract options: 24 months or month-to-month with the latter coming with a $200 set-up fee.

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Optus mobile broadband plans

Optus's mobile broadband plans are essentially SIM-only data plans designed to be used inside a single device such as a tablet or Wi-Fi dongle.

On 12-month or longer contracts, these plans offer data-free music streaming to apps like Spotify and Google Play Music, as well as data-free video streaming through services like Netflix and Stan. All 12- or 24-month Optus Mobile broadband plans also come with a free Optus Sport subscription.

Mobile broadband plans start from as low as $25 per month for 3GB of data and go all the way up to per month for 100GB of data. Plans are available on either a month-to-month, 12-month or 24-month contract.

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Optus extras

Optus Ultra Entertainment plans are available across all of the company's fixed-line broadband services and come with an entertainment bundle that includes Fetch TV and Optus Sport.

Optus has spent a significant chunk of change bulking up its entertainment offerings, securing the rights to the English Premier League and the UEFA Champions League through its exclusive streaming service, Optus Sport.

Optus also has a long-standing partnership with Fetch TV, a premium television service that effectively competes with Foxtel.

How does Optus compare?

Optus has simplified its broadband plans greatly in recent months by cutting all of its fixed-line broadband plans down to essentially two plans: the Ultra and the Ultra Entertainment plan.

Similarly, the contract periods have been reduced to either a month-to-month or a 24-month commitment. While Optus keeps its monthly pricing consistent regardless of contract length, it does charge a $200 set-up fee for the freedom of a month-to-month contract.

All of Optus's fixed-line broadband plans now come with unlimited data so you can stream Netflix as much as you want without having to worry about exceeding your monthly data cap.

With this in mind, the below comparisons are based on its more flexible month-to-month plans.

Why should you consider Optus?

Optus sets itself apart from the pack with its strong entertainment offering thanks to its inclusion of Fetch TV and Optus Sport within its Ultra Entertainment broadband plans.

You also get access to 30 pre-selected rental movies which are cycled out every month, ensuring you'll always have something to watch. The Entertainment bundle provides the choice of one channel pack boasting popular networks including Disney, Nickelodeon, National Geographic, ESPN, ESPN2 and Comedy Central.

You can grab all 45 channels for an extra $14 per month, making it a cheaper proposition than other premium pay TV operators such as Foxtel. Meanwhile, Optus Sport is likely to keep football and cricket fans happy.

Optus has largely caught up with competitors by offering a month-to-month, no-lock-in contract and introducing unlimited data throughout its entire line-up of fixed-line broadband plans.

Another plus is that it offers a phone service out of the gate with its Ultra Entertainment plan that can be augmented with unlimited international calls for as little as $10 a month. And if you're still waiting for the NBN to hit your area, Optus's ADSL plans – which include line rental – are some of the most competitive on the market.

All in all, Optus’s recent revamp of its broadband plans is long overdue, but the wait has largely been worth it.

How to contact Optus

Support platform
Phone1800 780 219
Chat support
CallsMon - Fri: 8am - 9pm AEST
Sat: 9am - 7pm AEST
Sun: 9am - 6pm AEST
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6 Responses

  1. Default Gravatar
    GregApril 13, 2018

    Can someone reply regarding connection to the NBN.

    • Default Gravatar
      JoelApril 13, 2018

      Hi Greg,

      Thanks for leaving a question on finder.

      First thing you need to determine is if NBN is available in your area. You can type your address here in our tracker and the next screen will give you a comparison of brands who can provide you with the internet connection you need.


  2. Default Gravatar
    JulieDecember 14, 2016

    Is Telstra the only service to provide landlines in Burradoo nsw? We are having a terrible time trying to install nbn because the telephone line is very old and needs to be replaced. 2 months and still waiting!

    • finder Customer Care
      MayDecember 14, 2016Staff

      Hi Julie,

      Thanks for your question.

      I suggest that you enter your address on the panel found on this page to check any broadband service providers in Burradoo.


  3. Default Gravatar
    JuliaAugust 2, 2016

    Hello I would like a pre paid mobile internet service unlimited usage just like the one I have had loyal to you for nearly 8 or more years. Now my daughter tells me you are taking this away from us long running loyal customers. We did not cancel our agreement. And I have an appointment with the Brisbane Ombudsman later this week. As I’m. Pretty sure you can not just opt out of our agreement. I could not so almost certain you legally should be unable to as well. I would appreciate your feedback on this matter. As I’ve been advised to approach you first. As I am doing so and logging and date stamping. I hope to hear from you asap.
    Kind regards.

    • finder Customer Care
      BrodieAugust 3, 2016Staff

      Hi Julia,

      You’ve reached finder.com.au, not Optus. I would recommend contacting Optus customer support on 1300 555 002 or using the Live Chat system on the Optus website.


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