Optus Broadband | ADSL, NBN and Mobile Broadband plans

Optus provides a wide variety of broadband plans and bundles across multiple technologies making Optus broadband well worth considering.

QUICK GUIDE: Services - Costs - Extras - Pros & Cons

What services does Optus offer?

The Optus broadband plan provisions differ depending on your location, as they do with every ISP. Currently Optus offers ADSL2+ broadband, NBN connections and HFC connections on its own cable broadband network, although that infrastructure is due to be taken over as part of the NBN multi-technology mix

How much does Optus Broadband cost?

Optus offers a full suite of broadband plans across different broadband technologies, but to its credit the company has simplified the plans it offers. New customers can select from four core plan options: My Broadband, My Basics Bundle, My Entertainment Bundle and the My Entertainment Plus Bundle. There's also an online-exclusive offer called My Basics M2M for customers looking for a month-to-month plan rather than a 24 month contract.

NBN customers have the option of selecting just how fast they would like their broadband to be with four NBN speed tiers on offer.

Optus also offers a $20 per month discount to eligible Optus mobile customers who bundle their mobile plan with their home broadband plan.

What additional services are included?

What voice options are provided?

Optus provides a variety of bundled packs that include home phone line rental and unlimited standard national and standard local calls on selected plans. If you opt for a standalone broadband only plan you’ll have to organise provision of landline services yourself.

What TV and movie options are provided?

Optus has a long standing partnership with Fetch TV. With Yes TV by Fetch you can pause, rewind and record up to 585 SD hours (or 1TB) of your favourite TV, plus get easy access to Netflix (you'll need a subscription to access Netflix though) and catch-up TV on your TV. On the Entertainment Plus Bundle you can enjoy 35+ Premium entertainment channels including Disney, Nickelodeon, National Geographic Channel, E!, ESPN and Comedy Channel.

Optus has a long standing connection to streaming/pay provider Fetch TV, offering the Fetch TV set top box with most bundled contract plans. Fetch TV is a 1TB Personal Video Recorder that offers a variety of free movies each month, as well as optional subscription television channels. On some higher tier plans these channels are bundled with the Fetch TV.

As part of its Fetch TV association, Optus purchased the exclusive broadcast rights to the English Premier League (EPL). Starting from August, Optus will stream 380 matches of the EPL live via a dedicated channel on Yes TV by Fetch. Combined with a dedicated mobile app, you can watch every match on TV and on the go.

Optus is a fairly friendly ISP for fans of streaming TV services. Optus was rated the fastest for streaming Netflix in Australia 9 months straight from September 2015 to May 2016, making it the quickest to stream your favourite movies and TV shows. Both Netflix and Stan are unmetered on home broadband plans for Optus customers, and there's also a bonus 3 month subscription to Stan offer available at the time of writing.

What happens if I exceed my monthly download limit?

Optus does not charge extra fees if you exceed your data limit on plans that are not unlimited. Instead your speed will be limited to 256kbps until your next billing cycle.

Pros and cons


  • Lots of unlimited options. This is especially important for faster NBN plans, where it would be easy to burn through a data quota.
  • Fetch TV bundle. It’s not quite as content-rich as Foxtel, but the Fetch TV PVR is a highly capable device with a good user interface. The inclusion of 30 free movies a month is a good bonus.
  • Bundles include unlimited calls. If you make a lot of phone calls, the appeal of having an included phone line with unlimited is obvious.


  • HFC upload speeds are slow. Optus offers "speed packs" to boost the download rate of its HFC cable products, but if you’re uploading lots of content, you can’t offer more to gain extra upload speed.
  • Most plans are 24 month only. Compared to ISPs that offer lots of month by month variances, or 12-18 month contracts, Optus is a little inflexible.
  • Extra cost if not paid by direct debit. Optus’ monthly pricing is predicated on you signing up for a direct debit. If you opt to pay manually, or want a paper bill, Optus will charge you more for that service.
Back to top

Read more on this topic

Ask a Question

You are about to post a question on finder.com.au

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the finder.com.au privacy policy, receive follow up emails related to finder.com.au and to create a user account where further replies to your questions will be sent.

2 Responses to Optus Broadband | ADSL, NBN and Mobile Broadband plans

  1. Default Gravatar
    Julia | August 2, 2016

    Hello I would like a pre paid mobile internet service unlimited usage just like the one I have had loyal to you for nearly 8 or more years. Now my daughter tells me you are taking this away from us long running loyal customers. We did not cancel our agreement. And I have an appointment with the Brisbane Ombudsman later this week. As I’m. Pretty sure you can not just opt out of our agreement. I could not so almost certain you legally should be unable to as well. I would appreciate your feedback on this matter. As I’ve been advised to approach you first. As I am doing so and logging and date stamping. I hope to hear from you asap.
    Kind regards.

    • Staff
      Brodie | August 3, 2016

      Hi Julia,

      You’ve reached finder.com.au, not Optus. I would recommend contacting Optus customer support on 1300 555 002 or using the Live Chat system on the Optus website.


Ask a question