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Belong Broadband | NBN and ADSL plans compared

Belong Broadband delivers affordable Internet using Telstra's extensive ADSL and NBN network.

Is Belong right for me?

  • What does Belong offer? Belong's broadband services cover both NBN and ADSL, though the former is limited to fixed-line services only. Beyond broadband, Belong also offers mobile plans powered by Telstra's 3G and 4G networks.
  • Product highlights: No set-up fees, simple plan structure and competitive rates for Aussies willing to commit to a 12-month contract.
  • Watch out for: Belong's ADSL bundles only let you make local calls, restricting you from calling national, mobile or international numbers.

Belong NBN plans

Belong's NBN plans explained

Belong offers NBN plans across all core fixed-line access technologies, including fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the building (FTTB) and hybrid-fibre coaxial (HFC). Plans are available on month-to-month or 12-month contracts, though opting for the no-lock-in option means paying a monthly premium. Speed-wise, Belong supports Basic (nbn12), Standard Plus (nbn50) and Premium (nbn100) NBN speed tiers.

Belong NBN

Get the full rundown on Belong's NBN plans in our guide.

Belong ADSL plans

Belong's ADSL plans explained

Belong keeps its ADSL offerings simple, with just two plans available on a choice of a month-to-month or 12-month contract. Like its NBN plans, you'll pay more if you want the freedom of a month-to-month contract. On the plus side, all Belong's ADSL plans come bundled with home phone line rental, saving you the hassle of purchasing it separately.

Belong ADSL

Find out everything you need to know about Belong's ADSL plans in our guide.

How does Belong compare?

  • The 12-month NBN and ADSL plans are some of the most competitive on the market
  • No set-up fees and a simple plan structure make it easy to get connected
  • ADSL phone service is limited to local calls only

Since Belong charges a premium for signing up to its broadband plans on a month-to-month basis, its 12-month plans represent significantly better value for money. As such, the comparisons below look at how Belong's 12-month plans stack up against 12-month plans from other Australian Internet providers.

When comparing 12-month plans, there are three key factors to consider: monthly cost, minimum total cost and set-up fees. Belong has a strong advantage over the competition in both set-up fees and minimum cost, making it an attractive proposition over both the short and long term.

Why should you consider Belong?

Belong's value lies in the long term. On a 12-month contract, its NBN and ADSL plans stand as some of the cheapest on the market. No set-up fees and the inclusion of a free Wi-Fi modem help Belong's 12-month plans remain competitive even against plans with cheaper monthly fees or more inclusions.

There's a pleasant simplicity to Belong's broadband plans, too. With just two data caps, two contract periods and no set-up fees to worry about, wrapping your head around Belong's offerings is relatively easy.

If you're in the market for an ADSL service, Belong's ADSL plans are especially compelling thanks to their inclusion of home phone line rental. A lot of competing providers charge extra for line rental, and since it's required for a standard ADSL connection to function, Belong's plans top them, both on price and simplicity.

The only area where Belong falters is in its actual phone services. Unlike an increasing number of NBN providers, Belong does not include a VoIP phone service with its plans. It also limits its outgoing ADSL phone service so you can only make local calls – national, mobile and international calls are not possible on the basic service. If you prefer a traditional home phone to your mobile, Belong might not be the Internet provider for you.

How to contact Belong

Support platform
Phone1300 235 664
Chat supportEvery day 7am–12am (AEST)
Emailcomplaints@belong.com.au
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9 Responses

  1. Default Gravatar
    LesleyApril 11, 2017

    If I take up one of your NBN offers and wish to keep my landline, will I need to pay extra for the privilege ?

    Reply
    • Default Gravatar
      ArnoldApril 12, 2017

      Hi Lesley,

      Thanks for your inquiry.

      There are no fees for retaining an existing home phone.
      Please click here for all the information you need to know in switching to NBN

      Hope this information helped.

      Cheers,
      Arnold

      Reply
  2. Default Gravatar
    GordonMarch 23, 2017

    I currently have and pay for a landline. Can this be transferred to Belong if I take up one of their nbn options please/

    Reply
    • finder Customer Care
      LouMarch 23, 2017Staff

      Hi Gordon,

      Thanks for your question.

      If you have decided to go with a new provider, generally, you may still keep your old phone number and port it over to the new provider to continue receiving calls made to your existing phone number.

      You may directly get in touch with your new provider to check the requirements for number porting.

      Cheers,
      Anndy

      Reply
  3. Default Gravatar
    RobJanuary 6, 2017

    I have been trying to contact Belong by phone for the last 3 days (3rd to 6th Jan 2017) but no one answers.

    Reply
    • finder Customer Care
      LouJanuary 6, 2017Staff

      Hi Rob,

      Thanks for reaching out.

      If you are unable to contact Belong by phone, you may want to try getting in touch with their customer support team. Just click any of the “go to site’ button so you’ll be redirected to Belong website. On their home page, there is a button to “chat.”

      Cheers,
      Anndy

      Reply
  4. Default Gravatar
    neilOctober 20, 2016

    2 Harrison Crescent Yankalilla is a near new home but the nbn has not been connected to the house. I can see wires coiled by the electrical green box by the footpath.

    Could you give an estimation of time frame and basic costs to have the basic nbn installed in the house please.

    Reply
    • finder Customer Care
      BrodieOctober 31, 2016Staff

      Hi Neil,

      I’ve entered your address into our nbn tracker, but there doesn’t seem to be any information on the NBN rollout in your area. I would recommend contacting nbnco directly with your query.

      Thanks,
      Brodie

      Reply
  5. Default Gravatar
    InfoJuly 19, 2016

    Hi

    Please can you let me know the technical specifications of the ONU. I.E. how many Ethernet ports, wifi. Will I still require a router? Etc
    Thanks

    Reply
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