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Belong is fully owned by Telstra, but operates with its own set of Internet plans. All of their plans come on month-to-month or 12-month contracts, hitting two of the five NBN speed tiers.
Belong keeps it simple by offering unlimited data on all their NBN plans so you don't ever have to worry about any excess usage charges.
Belong offers three separate broadband plans, covering several of the NBN's speed tiers.
The above prices are for a month-to-month plan and require you to buy a $60 modem on top of the higher price. If you sign a 12-month contract, you'll pay $5 less per month as well as get the modem for free. That option is not available for the Fast plan.
Please note that Belong's typical download speeds may be lower than advertised. This is due to a number of factors such as your in-home setup and wiring that may affect the speeds you receive. Actual speeds will be confirmed by Belong after you've been connected.
Belong's Internet plans share the following features:
$60 monthly and up
NBN
Standard, Fast
Phone until midnight
Belong is entirely owned by Telstra, and may be a good choice if you depend upon Telstra's expansive network but don't want to pay its high prices. Belong's plans are heavily weighted towards getting you to commit to a 12-month contract, charging you an extra $5 monthly and making you pay for a modem outright if you don't.
If you're in a metro area or somewhere with reasonable choice, Belong comes up short against its competition. Providers like Optus or TPG will give you better speeds for the same price and include other features as well. If you can stomach its slightly inflated prices, Telstra itself will likely give you more bang for your buck.
Finally, make sure you understand what speed you're getting from Belong. All of its NBN plans are speed capped, which means that instead of getting the maximum speed available on a speed tier, Belong limits the speed you get.
A plan on the NBN 50 tier would usually give you access to maximum 50Mbps speeds, but with Belong's speed caps, it'll only let you reach 40Mbps. This isn't really great value since you're getting limitations forced upon your speeds. But if you're fine with getting a maximum of 40Mbps and you're happy with the price, Belong might still be worth considering.
The bottom line: Belong is effectively Telstra's child, offering reasonable services on the Telstra network but without quite reaching its parent's sky-high prices. However, while its plans are simple for the most part, they don't give particularly good value for money.
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Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney.
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If I take up one of your NBN offers and wish to keep my landline, will I need to pay extra for the privilege ?
Hi Lesley,
Thanks for your inquiry.
Please note that we are not an internet provider, but rather a comparison and general information website.
Regarding your question, generally speaking, there are not there are no fees for retaining an existing home phone. If you wish to check and compare broadband plans, check our NBN internet page for more details.
Hope this information helped.
Cheers,
Arnold
I currently have and pay for a landline. Can this be transferred to Belong if I take up one of their nbn options please/
Hi Gordon,
Thanks for your question.
If you have decided to go with a new provider, generally, you may still keep your old phone number and port it over to the new provider to continue receiving calls made to your existing phone number.
You may directly get in touch with your new provider to check the requirements for number porting.
Cheers,
Anndy
I have been trying to contact Belong by phone for the last 3 days (3rd to 6th Jan 2017) but no one answers.
Hi Rob,
Thanks for reaching out.
If you are unable to contact Belong by phone, you may want to try getting in touch with their customer support team. Just click any of the “go to site’ button so you’ll be redirected to Belong website. On their home page, there is a button to “chat.”
Cheers,
Anndy
2 Harrison Crescent Yankalilla is a near new home but the nbn has not been connected to the house. I can see wires coiled by the electrical green box by the footpath.
Could you give an estimation of time frame and basic costs to have the basic nbn installed in the house please.
Hi Neil,
Thanks for your inquiry.
I have entered your address into our NBN tracker, but there doesn’t seem to be any information on the NBN rollout in your area. I would recommend contacting NBNCo directly with your query.
Thanks,
Brodie
Hi
Please can you let me know the technical specifications of the ONU. I.E. how many Ethernet ports, wifi. Will I still require a router? Etc
Thanks