- 100% carbon-neutral provider
- Bonus Belong SIM card when you sign up to NBN
- Affordable mobile broadband plans (which is rare)
- Cheap modem available to purchase
- Limited customer support options
- No home phone availability
Belong is Australia's first-ever carbon-neutral broadband provider. It has since been joined by 4 other brands but is still well known for this feature.
It offsets all its emissions in accordance with the criteria laid down by the government-backed Climate Active program.
Belong is a cheaper cousin to Telstra. It's fully owned by the telco giant but offers its own plans with slightly slower speeds and much more affordable prices.
Belong could suit you if
But keep in mind that Belong
Belong NBN plans are fairly decent value, coming in around $10 cheaper than the Finder average for its speed tiers.
Belong's mobile broadband plans are excellent value across the board. It even features one of the highest data caps available on the market: 500GB for only $70.
Best of all, Belong doesn't place any restrictions on how you can use it, so you can share it between all your devices in any way you want – some providers don't allow this.
Sadly, there are no third-party measures of Belong's broadband performance (such as the ACCC Broadband Performance Report).
However, Belong's advertised typical evening speeds are at or near the maximum for their speed tiers, which means your connection should perform well most of the time.
Belong only has 2 ways to get in touch if you need some help.
Belong has a couple of nice features on its NBN plans:
Belong is 1 of 5 carbon-neutral broadband providers in Australia.
It measures its total carbon emissions and then invests in Australian renewable-energy projects that remove an equivalent amount of carbon from the atmosphere.
Its carbon neutrality is verified by the government-backed program Climate Active.
All Belong NBN plans come with a bonus mobile SIM containing $80 of credit.
This is roughly equivalent to 3 months of Belong's $25 for 20GB mobile plan, which is pretty handy to have if you're looking for a mobile plan.
For local support
Not only does Aussie Broadband have live chat and lots of other ways to get in touch, but its customer support is all locally based in Australia.
For cheaper prices
Tangerine is about as cheap as it gets when it comes to plans, especially with its 6-month sign-up discounts.
For a home phone line
If you're after a cheap home phone line, iiNet lets you add one on with unlimited calls to national and mobile numbers for just $5 extra per month.
If you're sold on Belong, you can hit the green "Go to site" button in our comparison table. Just type in your home address and you can sign up to whatever plan you want.
What if I'm moving house?
If you're not a Belong customer already, it could take between 3 days and 2 weeks to get connected, depending on modem delivery and other factors. If you're an existing customer, log onto your Belong account, enter your moving date in the "Move Service" management section and Belong will fill you in on what you need to know to make the move.
Also make sure to let your current provider know you're moving – you don't want to get stuck paying for 2 Internet plans at once.
Still unsure about the switching process? See our guide on switching broadband providers.
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