Belong Broadband | NBN and ADSL plans compared

Belong Broadband delivers affordable Internet using Telstra's extensive ADSL and NBN network.

Belong Broadband

Founded back in 2013, Belong provides streamlined NBN and ADSL plans to Aussies across the country. These plans support both 100GB and unlimited data caps, and are available on no-lock-in month-to-month contracts as well as 12-month contracts.

In late 2017, Belong also extended their offer to include mobile plans, which as of this article are limited to SIM-only packages - see how they compare here.

Belong NBN plans

Belong ADSL plans

How does Belong compare?

Since Belong charges a premium for signing up to its broadband plans on a month-to-month basis, its 12-month plans represent significantly better value for money. As such, the comparisons below look at how Belong's 12-month plans stack up against 12-month plans from other Australian Internet providers.

How do Belong's NBN plans compare?

When comparing 12-month plans, there are three key factors to consider: monthly cost, minimum total cost and set-up fees. Belong has a strong advantage over the competition in both set-up fees and minimum cost, making it an attractive proposition over both the short and long term.

How do Belong's ADSL plans compare?

There are fewer and fewer competitors in the ADSL space these days, what with the NBN set to completely replace the old copper network within the next few years. Of those that remain, Belong emerges as one of the strongest – provided you're not too fussed about making calls from your landline phone.

Why should you consider Belong?

Belong's value lies in the long term. On a 12-month contract, its NBN and ADSL plans stand as some of the cheapest on the market. No set-up fees and the inclusion of a free Wi-Fi modem help Belong's 12-month plans remain competitive even against plans with cheaper monthly fees or more inclusions.

There's a pleasant simplicity to Belong's broadband plans, too. With just two data caps, two contract periods and no set-up fees to worry about, wrapping your head around Belong's offerings is relatively easy.

If you're in the market for an ADSL service, Belong's ADSL plans are especially compelling thanks to their inclusion of home phone line rental. A lot of competing providers charge extra for line rental, and since it's required for a standard ADSL connection to function, Belong's plans top them both on price and simplicity.

The only area where Belong falters is in its actual phone services. Unlike an increasing number of NBN providers, Belong does not include a VoIP phone service with its plans. It also limits its outgoing ADSL phone service so you can only make local calls – national, mobile and international calls are not possible on the basic service. If you prefer a traditional home phone to your mobile, Belong might not be the Internet provider for you.

How to contact Belong

Support platform
Phone1300 235 664
Chat supportEveryday 7am – 12am (AEST)
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9 Responses

  1. Default Gravatar
    LesleyApril 11, 2017

    If I take up one of your NBN offers and wish to keep my landline, will I need to pay extra for the privilege ?

    • Default Gravatar
      ArnoldApril 12, 2017

      Hi Lesley,

      Thanks for your inquiry.

      There are no fees for retaining an existing home phone.
      Please click here for all the information you need to know in switching to NBN

      Hope this information helped.


  2. Default Gravatar
    GordonMarch 23, 2017

    I currently have and pay for a landline. Can this be transferred to Belong if I take up one of their nbn options please/

    • finder Customer Care
      LouMarch 23, 2017Staff

      Hi Gordon,

      Thanks for your question.

      If you have decided to go with a new provider, generally, you may still keep your old phone number and port it over to the new provider to continue receiving calls made to your existing phone number.

      You may directly get in touch with your new provider to check the requirements for number porting.


  3. Default Gravatar
    RobJanuary 6, 2017

    I have been trying to contact Belong by phone for the last 3 days (3rd to 6th Jan 2017) but no one answers.

    • finder Customer Care
      LouJanuary 6, 2017Staff

      Hi Rob,

      Thanks for reaching out.

      If you are unable to contact Belong by phone, you may want to try getting in touch with their customer support team. Just click any of the “go to site’ button so you’ll be redirected to Belong website. On their home page, there is a button to “chat.”


  4. Default Gravatar
    neilOctober 20, 2016

    2 Harrison Crescent Yankalilla is a near new home but the nbn has not been connected to the house. I can see wires coiled by the electrical green box by the footpath.

    Could you give an estimation of time frame and basic costs to have the basic nbn installed in the house please.

    • finder Customer Care
      BrodieOctober 31, 2016Staff

      Hi Neil,

      I’ve entered your address into our nbn tracker, but there doesn’t seem to be any information on the NBN rollout in your area. I would recommend contacting nbnco directly with your query.


  5. Default Gravatar
    InfoJuly 19, 2016


    Please can you let me know the technical specifications of the ONU. I.E. how many Ethernet ports, wifi. Will I still require a router? Etc

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