Tangerine NBN review

You can get $15 off your Tangerine Telecom NBN plan for the first 6 months.

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Tangerine Broadband

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Tangerine Telecom is committed to keeping plans simple and affordable for customers. Its plans don't involve contracts and even have a 14-day NBN trial where you can refund it entirely (except for the modem) if you aren't happy.

Highlights

  • No lock-in contracts
  • Discount for first six months of most plans
  • 14-day NBN trial

Compare Tangerine's NBN plans

You'll find Tangerine's regular NBN plans below. Or you can click the "NBN fixed wireless" tab if you're looking for that specific connection type.

What are Tangerine NBN plans like?

Tangerine's NBN plans range all the way up to NBN 250 speeds and run month to month with no lock-in contract.

  • Standard Speed NBN25. Unlimited data for $59.90 per month ($44.90 for first 6 months). Typical evening speed of 25.00Mbps.
  • XL Speed Boost NBN50. Unlimited data for $69.90 per month ($54.90 for first 6 months). Typical evening speed of 50.00Mbps.
  • XXL Speed Boost NBN100. Unlimited data for $89.90 per month ($74.90 for first 6 months). Typical evening speed of 92.00Mbps.
  • XXXL Speed Boost NBN250. Unlimited data for $109.90 per month ($94.90 for first 6 months). Typical evening speed of 205.00Mbps.

You have the choice to either bring your own modem or buy one from Tangerine starting at $129.90. Add on a home phone line with unlimited local, national and Australian mobile calls for $10 per month.

Tangerine review

Tangerine Telecom is keeping NBN connections straightforward and uncomplicated with a set of four plans on the high-speed network. It also offers some SIM only mobile plans on the side.

For the most part, Tangerine's regular NBN plans shine thanks to its six-month sign-up discount. Tangerine was actually one of the first Internet providers to offer this promotional discount, with many others now following suit to keep up with the competition.

While Tangerine's sign-up prices are attractive, you'll need to consider whether you're happy paying the regular price once the discount ends. If not, make sure you compare your options to find a better value long-term deal so you don't have to think about switching after six months.

Here's what you get with a Tangerine Internet plan:

offer

6-month discount

phone

Home phone line

calendar

14-day trial

refferal

Referral bonus

Is Tangerine any good? We ask our utilities expert and writer, Sam Baran

Photo of Sam BaranTangerine's prices are hard to beat for the first six months of your plan and remain pretty decent value afterwards.

Tangerine's NBN plans have good typical speeds across the board compared to ACCC averages. It's one of a few providers to recently promise a perfect 50Mbps on its NBN 50 plan, even during busy periods.

So long as you're fine paying the full price on Tangerine's plans after 6 months, you can get a good service with budget-friendly prices.

How does Tangerine compare?

To see how Tangerine stacks up against the competition, we've compared its NBN 50 plan with similar ones from Dodo and TPG.

ProviderTypical evening speedPriceExtra features
Tangerine50.00Mbps$69.90 per month ($54.90 for first 6 months) + $129.90 modem fee (no BYO)None
Dodo50.00Mbps$70 per month + $120 set-up fee (no contract)Fetch TV, bundling discounts
TPG50.00Mbps$69.99 per month + $99.95 set-up fee (no contract)None

Tangerine is highly comparable to its competition in terms of price and is significantly cheaper for the first six months you stay connected.

For set-up fees, Tangerine's modem fee is roughly the same as what you'll pay with Dodo or TPG, but unlike the other two providers you have the choice of bringing your own modem to eliminate the cost.

Tangerine, Dodo, and TPG all perform the same on speed. With the six-month discount, Tangerine can be an excellent option for some consumers.

Here are the pros and cons when it comes to getting an NBN plan with Tangerine:

Pros

  • Significant discounts for first six months
  • BYO modem options
  • 14-day NBN trial

Cons

  • No refund on modem fees with 14-day trial

Tangerine customer service

Tangerine has various support services available:

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Account management

You can manage your account by logging in via the web portal on Tangerine's site.

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Customer service

Tangerine's customer service line operates 8:30am to 7pm weekdays and 9am to 6pm (AEST/AEDT) on Saturday. Alternatively, reach it via WhatsApp (same hours) or by the live chat feature on its website.

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Technical support

Tangerine's technical support line operates from 8am to 10pm weekdays and 8am to 8pm (AEST/AEDT) on weekends.


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2 Responses

    Default Gravatar
    MikePAugust 3, 2016

    Fixed Wireless NBN Broadband was scheduled to be activated in my area on 1 Aug 2016 – PC 3882. Rollout Region ID: 3BAI-51-12-NICO

    I have signed up with Tangerine Telecom.
    My question is, why are they not listed as a provider on the list that appears for my region?

    I notice that Southern Phone also do not appear in the list.

      Default Gravatar
      BrodieAugust 3, 2016

      Hi Mike,

      Our provider list in the nbn tracker is in the progress of being updated. Thanks for your comment.

      Cheers,
      Brodie

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