Tangerine Broadband | NBN Plans

With competitively-priced NBN plans but no legacy ADSL services, Tangerine Broadband likes to keep things simple.

Tangerine Broadband is a Melbourne-based Internet provider supplying NBN services to homes across Australia. Tangerine Broadband’s simple plans do away with data caps, contracts and set-up fees to ensure you know exactly where you stand.

Tangerine Broadband NBN services come with the option of a home phone line (it's a Vocus Communication reseller), as well as mobile plans on the Optus 4G network. However, fixed-line and mobile services are not bundled together, so these are simply options rather than mandatory inclusions.

Tangerine Broadband NBN plans

Tangerine Broadband's NBN plans support all standard NBN access technologies except satellite: fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the building (FTTB), hybrid-fibre coaxial (HFC) and fixed wireless. Regardless of technology, three NBN speed tiers are available: Basic (nbn12), Standard (nbn25) and Standard Plus (nbn50).

On the data front, all of Tangerine Broadband's NBN plans come with an unlimited monthly allowance. This keeps things simple, giving you the choice of three core plans:

  • Basic NBN for $49.90 per month
  • Speed Boost NBN for $58.90 per month
  • XL Speed Boost NBN for $64.90 per month

Internet speeds on these plans can vary depending on the time of day and the number of Tangerine customers using the service. As such, Tangerine provides the following average speed guidelines users can expect during the peak evening hours of 7:00PM to 11:00PM:

  • Basic NBN plan: 10.00Mbps
  • Speed Boost NBN plan: 21Mbps
  • XL Boost plan: 42.00Mbps

While these plans exclude a home phone, you can add one for $10 extra per month which includes free calls.

Tangerine Broadband doesn't offer fixed-term contracts, only month-to-month plans, and it doesn't charge set-up or activation fees. One downside is there's no option to get a free broadband modem on a long-term contract. Instead you need to buy one from Tangerine Broadband or supply your own.

Tangerine Broadband extras

An NBN connection won't do you much good without a compatible modem-router capable of sharing that connection among your various devices.

If you're without a suitable model ready to go, Tangerine Broadband offers the Netcomm NF10WV for $99.90 including delivery.

Alternatively for $139.90 you can step up to the Netcomm NF18ACV, an AC1600 Wi-Fi modem which has Gigabit Ethernet LAN ports. You can find out more about the Netcomm NF18ACV here.

Not all Tangerine Broadband plans come with a home phone line. For $10 you can upgrade to a bundle which includes a home phone line with unlimited local, national and Australian mobile calls each month.

How does Tangerine Broadband compare?

Tangerine Broadband pricing is simple, only requiring you to choose a speed tier and decide whether you need a home phone line. The inclusion of unlimited data and lack of set-up and activation fees is an important consideration when weighing these plans up against seemingly cheaper deals with extra fees.

How do Tangerine Broadband's fixed line NBN plans compare?

You'll only find a few NBN providers which can match or undercut Tangerine Broadband's Basic unlimited plans, although some offer extra savings if you sign up for a long-term contract. Keep in mind some of these rival deals include a home phone but may slug you with set-up fees.

If Basic NBN speeds aren't fast enough, upgrading to a Standard or Standard Plus NBN connection still sees Tangerine stack up quite well against the competition.

Remember, if you feel the need for speed down the track then you can only upgrade to a Premium NBN connection if you change provider.

Tangerine Broadband Exetel Mate Flip TV Barefoot
Standard $9 extra N/A N/A $10 extra N/A
Standard Plus $18 extra $5 extra $10 extra $30 extra $10 extra
Premium N/A $35 extra $40 extra N/A $40 extra

How do Tangerine Broadband's fixed wireless NBN plans compare?

Like most NBN providers, Tangerine Broadband groups its fixed wireless plans in with its fixed-line plans, charging the same rates regardless of which technology reaches your home.

As such, its fixed wireless plans stack up against its rivals much the same as its fixed-line plans until you reach the Standard Plus speed tier – as not all providers offer fixed wireless above Standard speeds.

Competition is tighter among the unlimited Standard Plus fixed wireless plans, where Tangerine Broadband's offer is hard to beat.

How do Tangerine Broadband's phone packs compare?

Tangerine doesn't offer the option to sign up for a home phone line and stick with the pay-as-you-go rates. If you want a phone line you need to pay an extra $10 for the bundle. In return you receive unlimited calls to local, standard national and Australian mobile numbers, which is worth it as long as you make $10 worth of calls on your home phone.

Tangerine Broadband Barefoot Telecom Exetel Hello Broadband Flip TV Spintel
Pay-as-you-go N/A N/A N/A N/A $0 extra $0 extra
Unlimited local and national calls N/A N/A N/A $10 extra $5 extra N/A
Unlimited local, national and mobile calls $10 $9 extra $10 extra $40 extra $10 extra $10 extra

Why should you consider Tangerine Broadband?

Tangerine Broadband keeps things simple while still offering highly-competitive pricing. All plans include unlimited data, offering peace of mind as it eliminates the risk of excess data charges and speed shaping.

You also avoid lock-in contracts and set-up fees, yet this isn't offset by significantly higher monthly fees that you might get from some providers.

One trade-off is that you can't pick up a free modem if you are prepared to sign up for a long-term contract. If you want a home phone line then be prepared to tack on an additional $10 for the bundle regardless of the number of calls you make.

Tangerine Broadband also maxes out at Standard Plus speeds, which might be an issue if you're lucky enough to have a fast NBN connection.

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2 Responses

  1. Default Gravatar
    MikePAugust 3, 2016

    Fixed Wireless NBN Broadband was scheduled to be activated in my area on 1 Aug 2016 – PC 3882. Rollout Region ID: 3BAI-51-12-NICO

    I have signed up with Tangerine Telecom.
    My question is, why are they not listed as a provider on the list that appears for my region?

    I notice that Southern Phone also do not appear in the list.

    • finder Customer Care
      BrodieAugust 3, 2016Staff

      Hi Mike,

      Our provider list in the nbn tracker is in the progress of being updated. Thanks for your comment.


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