- Australia-based customer support
- None of its NBN plans deliver maximum speeds
Swoop Broadband has a number of NBN plans with unlimited data on every speed tier above NBN 50. The prices of its plans are a bit more expensive than the average price of NBN plans on Finder.
Swoop prides itself on the following:
However, you should consider:
Most of Swoop Broadband's NBN plans are more expensive than the average NBN plan prices on Finder, and none of them deliver maximum speeds.
The plans do not come with any additional perks and Swoop is one of the few broadband providers that does not offer promotional sign-up discounts.
Considering these factors, you could find better deals for the same amount, or cheaper, with other NBN providers.
Swoop Broadband isn't included in the ACCC Broadband Performance Report, so the reliability of its speeds cannot be officially verified.
Based on its advertised typical evening speeds, none of the plans offer maximum speeds, so you could find better-performing plans elsewhere.
There are also no indicative speeds mentioned for its NBN 250 and NBN 1000 plans.
Aussie Broadband has similar plan prices with slightly faster typical evening speeds. It also gives you access to local customer support.
Tangerine is a strong contender as it has some of the cheapest NBN plans on Finder. It also delivers faster typical evening speeds.
Exetel has topped multiple ACCC broadband performance reports in 2022 for delivering reliable typical evening speeds during busy hours.
Unfortunately, Swoop isn't available to sign up to via Finder. You'll need to head to www.swoop.com.au to sign up to a plan directly with Swoop.
Or you can continue to compare NBN plans on Finder to find a deal better suited to your needs.
What if I'm moving house?
You can select a date during the sign-up process for when you'd like your new Swoop plan to be activated. Keep in mind that it could take up to 5 business days to get connected.
Make sure to give your current provider a heads-up in case there's a notice period to account for. You don't want to be stuck paying for 2 internet services.
If you're still feeling unsure about the process, check out our guide on how to switch broadband providers.
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