Swoop review

Our verdict: Swoop offers fast NBN speeds at reasonable prices alongside refer-a-friend perks.

No reviews yet. Write a review
Mariam Gabaji's headshot

By

Mariam Gabaji

Edited by

Jason Loewenthal

Updated

Fact checked

Start comparing

Pros

  • Australia-based customer support
  • Refer a friend to get $15 off your monthly bill for the first 6 months

Cons

  • Limited bonus features

Compare Swoop plans

1 - 3 of 6
Updated regularly
Name Product Data allowance Typical download speed Price Hid Compare Box!
Swoop NBN Home Casual
NBN
Month-to-month
$54/mth for the first 6 months, then $69/mth. Use promo code LOVE15. Eligibility criteria, T&Cs apply. Ends 30.4.25
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
25Mbps
nbn™25
Speed
25Mbps
nbn™25
$54
per month
$0 setup fees, $54 min. total cost
Price
$54 per month
$0 setup fees, $54 min. total cost
View details
Swoop NBN Home Everyday
NBN
Month-to-month
$69/mth for the first 6 months, then $84/mth. Use promo code LOVE15. Eligibility criteria, T&Cs apply. Ends 30.4.25
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
50Mbps
nbn™50
Speed
50Mbps
nbn™50
$69
per month
$0 setup fees, $69 min. total cost
Price
$69 per month
$0 setup fees, $69 min. total cost
View details
Swoop NBN Home Fast
NBN
Month-to-month
$72/mth for the first 6 months, then $94/mth. Use promo code LOVE22. Eligibility criteria, T&Cs apply. Ends 30.4.25
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
100Mbps
nbn™100
Speed
100Mbps
nbn™100
$72
per month
$0 setup fees, $72 min. total cost
Price
$72 per month
$0 setup fees, $72 min. total cost
View details
loading
1 - 3 of 4
Updated regularly
Name Product Data allowance Typical download speed Price Hid Compare Box!
Swoop Fixed Wireless
NBN
Month-to-month
$54/mth for the first 6 months, then $69/mth. Use promo code LOVE15. Eligibility criteria, T&Cs apply. Ends 30.4.25
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
25Mbps
nbn™25
Speed
25Mbps
nbn™25
$54
per month
$0 setup fees, $54 min. total cost
Price
$54 per month
$0 setup fees, $54 min. total cost
View details
Swoop Fixed Wireless Plus
NBN
Month-to-month
$69/mth for the first 6 months, then $84/mth. Use promo code LOVE15. Eligibility criteria, T&Cs apply. Ends 30.4.25
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
75Mbps
nbn™75
Speed
75Mbps
nbn™75
$69
per month
$0 setup fees, $69 min. total cost
Price
$69 per month
$0 setup fees, $69 min. total cost
View details
Swoop Fixed Wireless 250
NBN
Month-to-month
$94/mth for the first 6 months, then $119/mth. Use promo code LOVE25. Eligibility criteria, T&Cs apply. Ends 30.4.25
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
237Mbps
nbn™250
Speed
237Mbps
nbn™250
$94
per month
$0 setup fees, $94 min. total cost
Price
$94 per month
$0 setup fees, $94 min. total cost
View details
loading
Swoop is not currently available via Finder. You can head to the Swoop website or compare alternative plans available below.

Compare other internet plans

Swoop review

There's not too much to set Swoop apart from the competition, but it's not a bad option if you're looking for an affordable NBN plan with fast speeds.

  • Swoop's plan prices hover around the average for similar plans on Finder. However, you'll get more bang for your buck if you sign up when it's running promotions such as 6-month sign-up discounts.
  • You have the option to BYO modem or buy one from Swoop for $130. This in line with the average price for a modem on Finder.
  • If you'd like to recommend Swoop to a friend, you can score a $15 referral discount on your own plan for 6 months.
  • If the NBN isn't available to you, Swoop also offers plans on its independent fixed wireless network as an alternative.

Things to watch out for

  • NBN 250 and NBN 1000 plans are only available to households that have either HFC or FTTP connection types.
Alex Jeffs's headshot
Our expert says

"I switched to Swoop after my introductory offer from Kogan expired. At the time, Swoop was offering a $20 monthly discount for the first 6 months on its no lock-in contract NBN 100 plan. This saved me $120 overall. The internet is fast and reliable and there is an online portal to update payment details and manage your service, which Kogan did not have."

Publisher

Read a more detailed review on

Customer service
Bonus features

customer service icon

Customer service

You can get in touch with Swoop's Australia-based customer support team in the following ways:

  • Call on weekdays between 9am and 8pm AEDT or on weekends between 10am and 6pm AEDT.
  • Send an email.
  • Use live chat support. The team may answer straight away or ask you to leave a message and get back to you when someone's available.
  • Good to know: Swoop's customer service team is based in country Victoria.

bonus icon

Bonus features

Swoop doesn't have much in the way of bonus features apart from:

Swoop Perks

When you share your unique promo code with a friend or family member, both of you will receive $15 off your monthly bill for the first 6 months.

There's also no limit to how many people you refer.

How does Swoop compare?

We've used NBN 50 to stack up Swoop against its competitors as this is currently the most common speed tier in Australia.

ProviderTypical evening speedPriceLearn more
Swoop50Mbps$84/month
Read review
TPG50Mbps$84.99/month
View plans
Telstra50Mbps$105/month
Read review
Optus50Mbps$89/month
Read review
AGL50Mbps$94/month
View plans
Aussie Broadband49Mbps$89/month
Read review
Belong50Mbps$85/month
View plans
Tangerine50Mbps$82.90/month
View plans
Jason Loewenthal's headshot
To make sure you get accurate and helpful information, this guide has been edited by Jason Loewenthal as part of our fact-checking process.
Mariam Gabaji's headshot
Written by

Senior Utilities Editor & Tech Expert

Mariam Gabaji is a journalist with 13 years of experience, specialising in consumer topics like mobile services and energy costs. Her work appears in the ABC, Yahoo Finance, 9News, The Guardian, SBS, 7News, A Current Affair and Money Magazine. Mariam holds a Bachelor of Arts in Journalism and was a finalist for the 2024 IT Journalism Award for Best Telecommunications Journalist. See full bio

Mariam's expertise
Mariam has written 333 Finder guides across topics including:
  • Energy
  • Mobile
  • Broadband
  • Consumer tech
More resources on Finder

More guides on Finder

  • 4G home internet plans in Australia

    4G home internet is a great alternative if the NBN isn’t available or isn’t working for you and you don't need fast speeds.

  • Starlink Australia

    Elon Musk’s Starlink promises to bring high-speed, satellite-based internet Australia-wide.
  • What is VDSL, and how does it work?

    Trying to decide between VDSL and NBN? Here’s what you need to consider.
  • Internet speed test

    Find out if you're getting the speeds you're paying for with the Finder internet speed test.
  • Dodo NBN review

    Dodo offers its customers affordable access to the Internet on a wide range of connection types, including the NBN and mobile internet.
  • Superloop NBN review

    Superloop has its own fibre network in Australia and offers plans at fast speeds.
  • Aussie Broadband review

    Aussie Broadband is known for its stellar customer service and fast NBN speeds.
  • Vodafone internet review

    Vodafone is Australia’s third-largest mobile network carrier behind Telstra and Optus.
  • iPrimus review

    With 20 years of experience in the Australian market, iPrimus offers customers a compelling, quality broadband service.
  • iiNet internet review

    Find out if it's worth signing up to iiNet for your broadband connection.

Go to site