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Swoop review

Our verdict: Swoop offers fast NBN speeds at reasonable prices alongside refer-a-friend perks.

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Pros

  • Australia-based customer support
  • Refer a friend to get $15 off your monthly bill for the first 6 months

Cons

  • Limited bonus features

Compare Swoop plans

1 - 3 of 6
Name Product Data allowance Typical download speed Price Hid Compare Box!
Swoop NBN Home Casual
NBN
Month-to-month
OFFER: $54/mth for the first 6 months, then $69/mth. Use code SUMMER15. Eligibility criteria, T&Cs apply. Ends 14.5.24
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
25Mbps
nbn™25
Speed
25Mbps
nbn™25
$54
per month
Min total cost is $54 for first month
Price
$54 per month
Min total cost is $54 for first month
Swoop NBN Home Everyday
NBN
Month-to-month
OFFER: $64/mth for the first 6 months, then $79/mth. Use code SUMMER15. Eligibility criteria, T&Cs apply. Ends 14.5.24
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
50Mbps
nbn™50
Speed
50Mbps
nbn™50
$64
per month
Min total cost is $64 for first month
Price
$64 per month
Min total cost is $64 for first month
Swoop NBN Home Fast
NBN
Month-to-month
OFFER: $74/mth for the first 6 months, then $94/mth. Use code SUMMER20. Eligibility criteria, T&Cs apply. Ends 14.5.24
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
100Mbps
nbn™100
Speed
100Mbps
nbn™100
$74
per month
Min total cost is $74 for first month
Price
$74 per month
Min total cost is $74 for first month
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1 - 3 of 4
Name Product Data allowance Typical download speed Price Hid Compare Box!
Swoop Fixed Wireless
NBN
Month-to-month
OFFER: $54/mth for the first 6 months, then $69/mth. Use code SUMMER15. Eligibility criteria, T&Cs apply. Ends 14.5.24
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
nbn™25
Typical download speed not provided
Speed
nbn™25
Typical download speed not provided
$54
per month
Min total cost is $54 for first month
Price
$54 per month
Min total cost is $54 for first month
Swoop Fixed Wireless Plus
NBN
Month-to-month
OFFER: $64/mth for the first 6 months, then $79/mth. Use code SUMMER15. Eligibility criteria, T&Cs apply. Ends 14.5.24
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
nbn™75
Typical download speed not provided
Speed
nbn™75
Typical download speed not provided
$64
per month
Min total cost is $64 for first month
Price
$64 per month
Min total cost is $64 for first month
Swoop Fixed Wireless 250
NBN
Month-to-month
OFFER: $114/mth for the first 6 months, then $129/mth. Use code SUMMER15. Eligibility criteria, T&Cs apply. Ends 14.5.24
  • Month-to-month
  • BYO modem or purchase for $130
Unlimited Data
Data
Unlimited Data
nbn™250
Typical download speed not provided
Speed
nbn™250
Typical download speed not provided
$114
per month
Min total cost is $114 for first month
Price
$114 per month
Min total cost is $114 for first month
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Swoop review

There's not too much to set Swoop apart from the competition, but it's not a bad option if you're looking for an affordable NBN plan with fast speeds.

  • Swoop's plan prices hover around the average for similar plans on Finder. However, you'll get more bang for your buck if you sign up when it's running promotions such as 6-month sign-up discounts.
  • You have the option to BYO modem or buy one from Swoop for $130. This in line with the average price for a modem on Finder.
  • If you'd like to recommend Swoop to a friend, you can score a $15 referral discount on your own plan for 6 months.
  • If the NBN isn't available to you, Swoop also offers plans on its independent fixed wireless network as an alternative.

Things to watch out for

  • NBN 250 and NBN 1000 plans are only available to households that have either HFC or FTTP connection types.

Read a more detailed review on


customer service icon

Customer service

You can get in touch with Swoop's Australia-based customer support team in the following ways:

  • Call on weekdays between 9am and 8pm AEDT or on weekends between 10am and 6pm AEDT.
  • Send an email.
  • Use live chat support. The team may answer straight away or ask you to leave a message and get back to you when someone's available.
  • Good to know: Swoop's customer service team is based in country Victoria.

bonus icon

Bonus features

Swoop doesn't have much in the way of bonus features apart from:

Swoop Perks

When you share your unique promo code with a friend or family member, both of you will receive $15 off your monthly bill for the first 6 months.

There's also no limit to how many people you refer.

How does Swoop compare?

We've used NBN 50 to stack up Swoop against its competitors as this is currently the most common speed tier in Australia.

ProviderTypical evening speedPriceLearn more
Swoop50Mbps$79/month
View plans
TPG50Mbps$79.99/month
View plans
Telstra50Mbps$100/month
Read review
Optus50Mbps$85/month
View plans
AGL50Mbps$84/month
View plans
Aussie Broadband49Mbps$85/month
Read review
Belong50Mbps$80/month
Read review
Tangerine50Mbps$79.90/month
View plans

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