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How do I compare NBN business plans?
There are 2 main things to consider when comparing NBN business plans:
1. Speed
When deciding which NBN speed to sign up to, consider the size of your company and how intensive the work you'll be doing online is. The more you need the internet for conducting video calls or downloading and uploading large files, the faster the speed you'll need.
2. Features
The main difference between a business and residential NBN plan is the amount of extra support you have access to. There are other features like 4G back-up modems and static IPs as well, so consider what plan features you're after that will be beneficial for your company.
Good to know: To sign up for a business NBN plan, you'll need a valid Australian Business Number (ABN).
What are the main features of a business internet plan?
Business internet plan features vary by provider, but in general, you can find the following features:
Static IP
Normally, you get a new IP address every time you connect to the network, but a static IP stays the same. Most providers include it for free on business internet plans.
Why this matters: Static IPs are vital for hosting a website internally or if you have workers accessing your network remotely (via VPN and so on).
Extra support and priority
Business plans usually include extra support in the form of a 24/7 call line or dedicated account manager.
Why this matters: Support for residential plans can leave you in a call queue for ages. Priority support means your problem can be solved faster so you can get back online and back to business quicker.
Enhanced Service Level Agreement (eSLA)
Providers with eSLAs purchase extra support from NBN Co itself and pass that extra service on to you.
eSLAs specify a time frame and method for problems to be resolved as well as what happens if your service falls short. Residential plans don't have these.
Why this matters: eSLAs help ensure your business will be back up and running quickly after a problem.
"I was comparing business broadband against retail plans recently. The main thing I liked was access to a higher upload speed. You can also get better Service Level Agreements that give you access to better support. It's a nice option to have."
You'll have different speed requirements depending on the size of your company and how much you'll be using the internet.
Where a regular Australian can get away with using NBN 50 for personal use, small businesses may prefer to use NBN 100 to ensure they're getting fast enough speeds.
NBN 50 - Best for sole traders
Maximum download speeds: 50Mbps
Maximum upload speeds: 20Mbps
Team size: 1 person
According to the ACCC, the NBN 50 speed tier is the most popular in Australia for personal use. Its download speeds are fast enough to handle video conferencing and with enough upload speed to use cloud storage like Google Drive or Dropbox without too much hassle.
NBN 100 - Best for small business
Maximum download speeds: 100Mbps
Maximum upload speeds: 40Mbps
Team size: 3–5 people
The NBN 100 speed tier is typically a great fit for families of 4+ people and that extends to small business users.
However, if your business requires regular video conferencing or uploads a lot of data, pay attention to upload speeds when comparing plans. NBN 100 plans can come with either 20Mbps or 40Mbps upload speeds.
A NBN 100/40 plan may cost you a bit more, but can come in very handy if multiple people are in Zoom meetings at the same time.
NBN 250 - Best for small businesses with heavy usage
Maximum download speeds: 250Mbps
Maximum upload speeds: 25Mbps
Team size: 5–7 people
More people means less bandwidth to share. On a 250Mbps plan, you should be able to download large files simultaneously and have no issues with video conferencing.
The only limiting factor is your connection type. Your business will need to be connected to the NBN via FTTP or HFC, which is not the case in all parts of Australia.
NBN 1000 - Best for large teams
Maximum download speeds: 1000Mbps
Maximum upload speeds: 100Mbps
Team size: 25–30
NBN 1000 is the fastest NBN speed you can get in Australia, but it is also limited to businesses with either an FTTP or some HFC connections.
On an NBN 1000 plan, large teams of up to 30 people should be able to collaborate, download and upload files without any problems.
Keep in mind:
Some providers like Aussie Broadband offer plans with customised speeds that sit outside of the regular speed tiers. For example, Aussie's Pro NBN plan has maximum download speeds of 500Mbps and maximum upload speeds of 200Mbps.
If your company has more than 30 employees, it may be best to contact your provider about an NBN enterprise plan.
Business mobile broadband plans
A business mobile broadband plan could be the right fit for sole traders, remote workers or anyone who needs to be able to access the internet on the go in different settings.
The following are some of the benefits of a business mobile broadband plan compared to an NBN plan:
5G access.5G may be able to provide speeds faster than what you can get via NBN.
Portability. Because it's not a fixed connection, you could run your business from the beach, cafe or remote site. Plus a variety of modems will fit in your pocket or work bag.
Data sharing. Compared to a residential mobile broadband plan, some providers offer data sharing for businesses. This means you can share your data with other members of the team.
But there are also a few cons:
Limited 5G network. 5G is still being rolled out and isn't as widely available as 4G. It works best in major cities.
Less data. Some mobile broadband plans come with less data than an NBN plan and for a higher price.
Device repayments. While not overly expensive month-to-month, the device repayment for a mobile broadband modem can be an additional cost to pay over a 12-, 24- or 36-month repayment period.
Who are the business NBN providers in Australia?
We compare business internet plans from 13 providers. Here's what's on offer from some of the best-known providers.
Aussie Broadband
Escapenet
Future Broadband
Goodtel
More broadband
Optus
Pennytel
SpinTel
Superloop
Swoop
Telstra
Vocus
Vodafone
Frequently asked questions
Business NBN plans on Finder start from $58 per month but can go all the way up to over $200 per month, depending on what speed you're after.
Business NBN plans tend to be more expensive than residential plans. The difference is less notable on the lower speed tiers from NBN 12 to 100, with the average business plans being $6–$13 more expensive. On an NBN 250 or 1000 plan, the difference is much greater being between about $35–$70 more expensive on average.
Note: Differences are based on the average cost of residential and business plans we compare on Finder.
Yes, if you have your own business and you work from home, you can sign up for a business NBN plan. You'll just need to provide your ABN.
Technically, no. NBN business plans offer the same speed and performance as residential NBN plans. On a network level, everything is the same – NBN Co doesn't distinguish between the two.
However, typical download speeds could be faster on business internet plans than on residential plans but this varies by provider.
The main difference is that retailers offer business NBN customers extra features like a static IP and priority service and service guarantees they don't offer to residential customers.
An NBN enterprise Ethernet plan is designed for larger businesses or those that require up to 1000Mbps upload and download speeds. A business NBN plan, on the other hand, is much more like a residential NBN plan in terms of speed tiers and performance, but with extra features and support.
It depends on what speed business NBN plan you choose as to how fast it is, but you can achieve up to 1000Mbps download speeds.
Mark Neilsen is a journalist with over 20 years of experience specialising in the evolving landscape of entertainment and communications. He has contributed to Yahoo Finance, The New Daily, and news.com.au, and was an editor at The Drum Media and The Music. He holds a Bachelor of Arts in Communication and Media Studies from Charles Sturt University. Mark was a TV Streaming and Utilities Writer at Finder from 2022 to 2024.
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we run a small business from home, we already have the NBN box & everything but I want to know who is the best for Value & we want to keep our home number & fax number (for the business) but we also want our mobiles & Ipad & my kids phones (limited for the kids) all on the same plan. does anyone do that?
JoelFebruary 17, 2018
Hi Amy,
Thanks for leaving a question on finder.
While we cannot recommend a single provider, you may compare different broadband bundle plans on this page and see which one meets your needs. Simply enter your address and set the filters to your desired data, speed, provider, etc.
If you need anything else, please send us a message anytime.
Skip the upfront costs with an internet plan that includes zero setup fees. Bring your own modem or snag one for $0 with some providers by staying connected for a set time.
Aussie Broadband is known for its stellar customer service and fast NBN speeds.
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we run a small business from home, we already have the NBN box & everything but I want to know who is the best for Value & we want to keep our home number & fax number (for the business) but we also want our mobiles & Ipad & my kids phones (limited for the kids) all on the same plan. does anyone do that?
Hi Amy,
Thanks for leaving a question on finder.
While we cannot recommend a single provider, you may compare different broadband bundle plans on this page and see which one meets your needs. Simply enter your address and set the filters to your desired data, speed, provider, etc.
If you need anything else, please send us a message anytime.
Cheers,
Joel