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Telstra Internet Plans

Telstra's got high speed Internet plans, and even 5G access if you're in the right place.

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Telstra Broadband

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Telstra is Australia's single biggest telecommunications provider, offering above average typical evening speeds on nearly every type of broadband plan you can imagine.

Top features:

  • NBN plans with entertainment bundle options
  • Extras include Telstra Air access, Telstra plus rewards, and more
  • Telstra Smart Modem with 4G mobile backup

Compare Telstra's NBN plans and bundles

Telstra offers a range of NBN plans on their own, with many more bundled options to choose from.

Telstra review: Why should you consider them?

Let's take a look at what key features Telstra's plans provide:

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Price

$75 and up monthly

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Technology type available

Cable, ADSL2+, NBN, mobile broadband

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NBN speeds available

Basic II, Standard, Fast

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Optional extras

Telstra TV, Telstra Air, Telstra Plus rewards

Customer support icon

Support

24/7 phone and online chat

Telstra remains Australia's largest telecommunications company, promising greater reliability and customer service than other, smaller providers. With Telstra, you can expect to pay more for your service than with almost anyone else, but there's a certain guarantee of quality in return.

Telstra offers a few NBN plans, ranging from $75 to $100 a month, but it lacks a more affordable Basic I NBN speed tier option. You can purchase one of Telstra's ADSL2+ plans for the same prices, with the promise of a painless upgrade to the NBN once it's available where you live.

On top of that, Telstra has mobile broadband plans that give access to the 5G network in covered areas, a feature that only Optus can match at this point in time. Overall, Telstra is an expensive choice, but one that comes with a strong brand name and a ton of extras behind it.

Telstra's extra features:

  • Modem included, with 4G backup. When you buy a 24-month plan online, you'll get your Telstra Smart Modem included at no additional cost or extra set-up fee. The Smart Modem comes with backup 4G mobile Internet in case your NBN service drops out.
  • Calls included. All Telstra's NBN plans come with a home phone landline and unlimited calls within Australia, including to mobiles.
  • Telstra Plus Points. Customers who purchase their plans online get 20,000 Telstra Plus Points, which can be spent as part of Telstra's rewards program.
  • Telstra Air. This is Telstra's nationwide network of Wi-Fi hotspots that Telstra customers can access.
  • Entertainment packages. You can add Telstra TV with loads of sport, entertainment and drama channels and 10 premium movie channels onto your NBN50 plan for an extra $10-$50 every month, depending on your choices.
  • Free streaming for selected activities. All mobile broadband plans include data-free streaming for certain sports and Apple Music.
  • Broadband Protect. Online security to help keep your family safe - free with home broadband bundles, otherwise $9.95/month.


Is Telstra Internet right for you?

The good stuff

  • Potential access to the 5G network on mobile broadband.
  • Access to the Telstra Air national WiFi network.
  • Loads of entertainment options and perks like Telstra TV.
  • No early exit fees on contracts.

The not-so-good stuff

  • Most expensive provider in Australia.
  • No affordable, entry-level NBN plans.
  • No included international calls.

The bottom line: Telstra's still the priciest option around, but they have plenty of features to go along with their premium plans.

Not yet connected to the NBN? Here are Telstra's ADSL and cable plans

Choosing Telstra as your ADSL provider will ensure you get moved onto an NBN plan once it's available, plus give you access to a bunch of different entertainment bundles.

Need Internet on-the-go? Compare Telstra's mobile broadband plans

If you want more portable broadband or can't get fixed line Internet, you can get mobile broadband from Telstra on a month to month contract. These plans can be paired with a range of portable Wi-Fi devices, with repayments occurring on either a 24-month or 36-month basis.

Telstra FAQs

What is the Telstra TV box?

The Telstra TV box is an extra that allows you to access a number of streaming services and extra sports, entertainment and drama channels. You can also use it to rewind live TV and sync it with your Google Assistant.The Telstra TV is provided as part of Telstra's entertainment bundles on its ADSL2+ and NBN plans.

What is Telstra Plus?

Telstra Plus is Telstra's loyalty rewards program, where customers earn points by signing up, paying bills or recharging their prepaid plan. These points can be spent in Telstra's internal rewards store on things like discounted movie tickets or bonus tech support.

Do Telstra's Internet plans include calls?

Yes, both Telstra's NBN and ADSL2+ plans include calls as part of the service. You'll have unlimited calls to Australian landlines and mobiles, plus discounted rates for international calls. Each international country has its own associated rate.

What happens if I exceed my data allowance?

As is standard for most providers, if you exceed your monthly data allowance, Telstra will simply slow down your connection to a snail's pace, rather than charging you for excess data.

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15 Responses

  1. Default Gravatar
    RogerDecember 7, 2018

    only require a landline phone as am elderly

    • Avatarfinder Customer Care
      JohnDecember 11, 2018Staff

      Hi Roger,

      Thank you for reaching out to finder.

      The page we are on gives you an overview of plans that include a landline phone. If you just wish to get a landline phone, you may need to contact the provider directly to check if this plan is available. Hope this helps!

      Cheers,
      Reggie

  2. Default Gravatar
    JenniferNovember 23, 2018

    Is Fibre to the premises available to my address in Werribee or is it Fibre to the node or fibre to the curb.

    • Avatarfinder Customer Care
      JohnNovember 23, 2018Staff

      Hi Jennifer,

      Thank you for reaching out to finder.

      Depending on the provider you are going with for the switch to NBN, you may clarify this with them on how the fibre will be connected. Hope this helps!

      Cheers,
      Reggie

  3. Default Gravatar
    garrySeptember 27, 2018

    I would like our phone changed over, without internet connection.

    • Avatarfinder Customer Care
      JoshuaSeptember 30, 2018Staff

      Hi Garry,

      Thanks for getting in touch with finder. I hope all is well with you. :)

      If you want to get your phone changed, you may want to get in touch with your current carrier first. They could suggest to you your available options. If in case you want to check other options from other providers, please check this page. It lists mobile phone plans and allows you to conveniently compare them.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

  4. Default Gravatar
    PeterFebruary 8, 2018

    Nbn, shows as available, my home is a 120 acre block. Coverage map while covering a lot of the block, doesn’t come anywhere near the house( it is in the shadow of a hill.)
    Can see the light on top of Mt Blackwood.
    What are my options as an existing Telstra customer for nbn?

    • Avatarfinder Customer Care
      MayMarch 1, 2018Staff

      Hi Peter,

      Thanks for your inquiry. Please note that we are a comparison website and does represent Telstra.

      Telstra offers NBN plans in areas where connection to the NBN is available. As an existing customer, if you want to switch to the NBN plan, you can compare your plan options on this page. Best to get in touch with Telstra directly so they can assist and guide which connection is best for you.

      Cheers,
      May

  5. Default Gravatar
    MaggieNovember 25, 2017

    Our internet access is currently via a mobile broadband modem which is boosted via a yagi antenna. We are on a mobile broadband plan which is expensive with only 8gb per month. We do currently also have a landline phone service. We have mobile phone access as a tower has recently been installed close by. Would satellite be a better option for us. We live on a rural property.

    • Avatarfinder Customer Care
      JoanneNovember 25, 2017Staff

      Hi Maggie,

      Thank you for visiting finder, we are an Australian financial comparison website and general information service. As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice.

      If you could enter your address on this page, this will display the plans available for you in your area. Furthermore, for you to get more information, you may also visit this page. This page will allow you to compare the types of internet services available and tips on how you can compare services among others.

      Depending on your location, you may then move forward and compare providers and assess which of them would best suit your needs.

      Cheers,
      Joanne

    • Default Gravatar
      MaggieNovember 26, 2017

      ThanksJoanne.

      After speaking with Telstra reps I have decided that it is better financially for me to swap to a mobile phone plan with greater download (60gb rather than 8gb per month) and hotspot to my phone for internet access. I will disconnect my mobile broadband. The cost for mobile broadband is very high and I still dont understand why it is cheaper to have internet access via a mobile phone than it is via a wireless modem. The only other option is satellite and that is still very expensive. It’s very much a luck of location game in Australia rather than offering equal access for all.

  6. Default Gravatar
    DuncanJune 28, 2017

    We currently have wifi for two mobile phones, one iPad, and two laptop computers. We take these to Perth 380 km from the farm. Can we have satellite NBN and still do while we also have a phone /fax landline on the same plan. NBN is now available at the Mosman Park property on which we stay but a plan for it I believe would not give us service on the farm.

    • Default Gravatar
      JonathanJune 29, 2017

      Hi Duncan!

      You must be going back and forth in your farm! :)

      First we need to have Telstra check which services are available in your area (give them a call). Next, if it is, they would normally make recommendation on this order: Wired (NBN>Cable>ADSL) to Wireless (NBN>Wireless/Mobile Broadband). It is important that should be given an availability for Wired connection, you take this up as they offer more stability and has bigger bandwidth allowance than Wireless, considering you have multiple devices to be connected. Finally, ask Telstra of any bundles that may be paired up since you have multiple devices or plans with them, which could be eligible for some discounts.

      Hope this helps.

      Cheers,
      Jonathan

  7. Default Gravatar
    BrendaNovember 9, 2016

    My parents received a letter from NBN saying that they have to ring them to get the NBN connected, as it has rolled out in
    there area. My parents are very old and only have a home line rental. Do they still have to ring NBN to get reconnected?

    • Avatarfinder Customer Care
      JasonNovember 10, 2016Staff

      Hi Brenda,

      Thank you for your inquiry.

      If your parents were informed by their phone line service provider that they need to move their home phone line to the NBN network, it would be advisable to follow the notice. It’s important to get switched over before the cutoff date as you run the risk of losing your home phone number if you leave it as it is. The old network will soon be switched off and will be replaced by the NBN network but it will still offer similar services.
      Please click this link for more information on NBN.

      Cheers,
      Jason

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