Telstra broadband plans

Telstra is Australia’s largest telecommunications provider. Its broadband services encompass ADSL2+, Cable, Satellite and NBN plans.


What services does Telstra offer?

Telstra-Logo Telstra offers a full gamut of packages including standalone broadband connections and bundles that include home phone line rental, as well as intermittent specials that include devices such as the Telstra TV set top box as part of a broadband contract.

The complexity of Telstra's entire set of packages can be overwhelming, but it is worth bearing in mind that in most cases you'll only be looking at a single technology type; if you're in an NBN area, for example, then ADSL plans don't apply to you, and vice versa.

Telstra mobile broadband plans

If you're streaming and accessing a lot of data on the go, then a mobile broadband plan could be for you. Mobile broadband services provide a separate SIM card and allocation of data, allowing you to connect your mobile phone and other devices via Wi-Fi. This type of broadband service effectively lets you save money and increase your data allowance.

Compare Telstra mobile broadband plans here


How much does Telstra Broadband cost?

Telstra month-to-month plans

Telstra offers month to month ADSL plans, with a discount if you already have a Telstra home phone service on the same line.

If you’re in a Telstra HFC cable area, you can order Telstra Cable broadband on a month by month basis, with plans that vary in data provision and cost depending on whether or not you bundle a Telstra home phone line with the service and whether or not you want a speed boost on your cable service.

Telstra 24 month-to-month plans

Telstra offers a variety of ADSL 24 month contract plans, including plans that require bundling with other services, plans that offer discounts if you have your home phone bundle with Telstra, and plans that also bundle in Foxtel entertainment packages.

If you’re in a Telstra HFC Cable area, you have a wide variety of 24 month contract plans to choose from, including options for speed boosts and bundled Foxtel entertainment packages.

Telstra offers a variety of NBN plans with options for bundling in additional services such as Foxtel, across three speed tiers.

Remote and regional users can sign up for a Satellite service with Telstra over 24 months. Here is what each Satellite plan tier will cost you, bearing in mind that your cost of installation will vary depending on your location and whether existing equipment has to be removed or updated.

What additional services are included?

What voice options are provided?

Many of Telstra’s plans are predicated on having a full home phone line service with Telstra; doing so often results in an overall discount on your broadband package bill. Some packages include bonuses such as free call to specified family numbers depending on the package chosen.

What TV and movie options are provided?

Telstra’s big play in the entertainment space comes about due to its share in subscription television platform Foxtel. Most Telstra broadband services, excluding Satellite are available with a wide variety of Foxtel subscription services at additional cost, depending on which channels you wish to have access to and their precise availability in your location.

What happens if I exceed my monthly download limit?

For the majority of Telstra’s plans, excess usage charges don’t apply, with your speed instead shaped downwards, typically to 256kbps for the remainder of your billing cycle. Shaping involves slowing down the connection to the stated speed, but at least in those cases you won’t attract any additional bill payments.


Pros and cons

Pros

  • Huge variety of plans. Telstra has plans across every type of connection for every address in Australia.
  • Shaping on most plans. Go over your quota on a shaped plan and you won’t be cut off or slugged with an enormous bill.
  • Telstra Air. For some plan types, if you opt for a Telstra Air compatible modem you can utilise Telstra’s public Wi-Fi hotspot system as part of your overall usage package, even when overseas via the Fon network.
  • Foxtel options. While other providers offer short term Netflix subscriptions, Telstra offers full Foxtel bundles in a variety of configurations.

Cons

  • No unlimited bundles. 2000GB is a fair whack of data, until you’re doing lots of video streaming. Competitors have jumped on the unlimited data bandwagon, but not Telstra.
  • Premium priced plans. Just as with mobile, Telstra considers itself a premium broadband provider, and that means that its plans are often comparatively more expensive than competitor offerings.

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7 Responses

  1. Default Gravatar
    MaggieNovember 25, 2017

    Our internet access is currently via a mobile broadband modem which is boosted via a yagi antenna. We are on a mobile broadband plan which is expensive with only 8gb per month. We do currently also have a landline phone service. We have mobile phone access as a tower has recently been installed close by. Would satellite be a better option for us. We live on a rural property.

    • Staff
      JoanneNovember 25, 2017Staff

      Hi Maggie,

      Thank you for visiting finder, we are an Australian financial comparison website and general information service. As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice.

      If you could enter your address on this page, this will display the plans available for you in your area. Furthermore, for you to get more information, you may also visit this page. This page will allow you to compare the types of internet services available and tips on how you can compare services among others.

      Depending on your location, you may then move forward and compare providers and assess which of them would best suit your needs.

      Cheers,
      Joanne

    • Default Gravatar
      November 26, 2017

      ThanksJoanne.

      After speaking with Telstra reps I have decided that it is better financially for me to swap to a mobile phone plan with greater download (60gb rather than 8gb per month) and hotspot to my phone for internet access. I will disconnect my mobile broadband. The cost for mobile broadband is very high and I still dont understand why it is cheaper to have internet access via a mobile phone than it is via a wireless modem. The only other option is satellite and that is still very expensive. It’s very much a luck of location game in Australia rather than offering equal access for all.

  2. Default Gravatar
    DuncanJune 28, 2017

    We currently have wifi for two mobile phones, one iPad, and two laptop computers. We take these to Perth 380 km from the farm. Can we have satellite NBN and still do while we also have a phone /fax landline on the same plan. NBN is now available at the Mosman Park property on which we stay but a plan for it I believe would not give us service on the farm.

    • Default Gravatar
      JonathanJune 29, 2017

      Hi Duncan!

      You must be going back and forth in your farm! :)

      First we need to have Telstra check which services are available in your area (give them a call). Next, if it is, they would normally make recommendation on this order: Wired (NBN>Cable>ADSL) to Wireless (NBN>Wireless/Mobile Broadband). It is important that should be given an availability for Wired connection, you take this up as they offer more stability and has bigger bandwidth allowance than Wireless, considering you have multiple devices to be connected. Finally, ask Telstra of any bundles that may be paired up since you have multiple devices or plans with them, which could be eligible for some discounts.

      Hope this helps.

      Cheers,
      Jonathan

  3. Default Gravatar
    BrendaNovember 9, 2016

    My parents received a letter from NBN saying that they have to ring them to get the NBN connected, as it has rolled out in
    there area. My parents are very old and only have a home line rental. Do they still have to ring NBN to get reconnected?

    • Staff
      JasonNovember 10, 2016Staff

      Hi Brenda,

      Thank you for your inquiry.

      If your parents were informed by their phone line service provider that they need to move their home phone line to the NBN network, it would be advisable to follow the notice. It’s important to get switched over before the cutoff date as you run the risk of losing your home phone number if you leave it as it is. The old network will soon be switched off and will be replaced by the NBN network but it will still offer similar services.
      Please click this link for more information on NBN.

      Cheers,
      Jason

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