Telstra Broadband

Telstra is the nation’s largest telecommunications provider. Its range of broadband services encompasses ADSL2+, Cable, Satellite and NBN plans.

QUICK GUIDE: Services - Costs - Extras - Pros & Cons

What services does Telstra offer?

Telstra-Logo
Telstra offers a full gamut of packages including standalone broadband connections and bundles that include home phone line rental, as well as intermittent specials that include devices such as the Telstra TV set top box as part of a broadband contract.

The complexity of Telstra's entire set of packages can be overwhelming, but it is worth bearing in mind that in most cases you'll only be looking at a single technology type; if you're in an NBN area, for example, then ADSL plans don't apply to you, and vice versa. We've summarised the details of all of Telstra's multitude of plans below based on month by month plans and 24 month contract plans.


How much does Telstra Broadband cost?

Telstra month-to-month plans

Telstra offers month to month ADSL plans, with a discount if you already have a Telstra home phone service on the same line:

If you’re in a Telstra HFC cable area, you can order Telstra Cable broadband on a month by month basis, with plans that vary in data provision and cost depending on whether or not you bundle a Telstra home phone line with the service and whether or not you want a speed boost on your cable service.

Telstra 24 month-to-month plans

Telstra offers a variety of ADSL 24 month contract plans, including plans that require bundling with other services, plans that offer discounts if you have your home phone bundle with Telstra, and plans that also bundle in Foxtel entertainment packages.

If you’re in a Telstra HFC Cable area, you have a wide variety of 24 month contract plans to choose from, including options for speed boosts and bundled Foxtel entertainment packages.

Telstra offers a variety of NBN plans with options for bundling in additional services such as Foxtel, across three speed tiers.

Remote and regional users can sign up for a Satellite service with Telstra over 24 months. Here is what each Satellite plan tier will cost you, bearing in mind that your cost of installation will vary depending on your location and whether existing equipment has to be removed or updated.

What additional services are included?

What voice options are provided?

Many of Telstra’s plans are predicated on having a full home phone line service with Telstra; doing so often results in an overall discount on your broadband package bill. Some packages include bonuses such as free call to specified family numbers depending on the package chosen.

What TV and movie options are provided?

Telstra’s big play in the entertainment space comes about due to its share in subscription television platform Foxtel. Most Telstra broadband services, excluding Satellite are available with a wide variety of Foxtel subscription services at additional cost, depending on which channels you wish to have access to and their precise availability in your location.

What happens if I exceed my monthly download limit?

For the majority of Telstra’s plans, excess usage charges don’t apply, with your speed instead shaped downwards, typically to 256kbps for the remainder of your billing cycle. Shaping involves slowing down the connection to the stated speed, but at least in those cases you won’t attract any additional bill payments.


Pros and cons

Pros

  • Huge variety of plans. Telstra has plans across every type of connection for every address in Australia.
  • Shaping on most plans. Go over your quota on a shaped plan and you won’t be cut off or slugged with an enormous bill.
  • Telstra Air. For some plan types, if you opt for a Telstra Air compatible modem you can utilise Telstra’s public Wi-Fi hotspot system as part of your overall usage package, even when overseas via the Fon network.
  • Foxtel options. While other providers offer short term Netflix subscriptions, Telstra offers full Foxtel bundles in a variety of configurations.

Cons

  • No unlimited bundles. 1000GB is a fair whack of data, until you’re doing lots of video streaming. Competitors have jumped on the unlimited data bandwagon, but not Telstra.
  • Premium priced plans. Just as with mobile, Telstra considers itself a premium broadband provider, and that means that its plans are often comparatively more expensive than competitor offerings.

For more broadband news, deals and offers, follow and subscribe below


Latest broadband news

The latest broadband offers on finder

When will you get the NBN?
When will you get the NBN?

Find out when the NBN is coming to your area with our tracker.

More info...
Save 75% on a 2 year deal with NordVPN
Save 75% on a 2 year deal with NordVPN

Get 2 years of super fast and secure NordVPN for $72.

More info...
Free streaming with Telstra
Free streaming with Telstra

Get a 3 month Netflix and Stan subscription free with Telstra.

More info...
Get 2 weeks of Foxtel Play free
Get 2 weeks of Foxtel Play free

Stream Foxtel to your devices with a 2 week free trial.

More info...

Ask a Question

You are about to post a question on finder.com.au

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the finder.com.au privacy policy, receive follow up emails related to finder.com.au and to create a user account where further replies to your questions will be sent.

2 Responses to Telstra Broadband

  1. Default Gravatar
    Brenda | November 9, 2016

    My parents received a letter from NBN saying that they have to ring them to get the NBN connected, as it has rolled out in
    there area. My parents are very old and only have a home line rental. Do they still have to ring NBN to get reconnected?

    • Staff
      Jason | November 10, 2016

      Hi Brenda,

      Thank you for your inquiry.

      If your parents were informed by their phone line service provider that they need to move their home phone line to the NBN network, it would be advisable to follow the notice. It’s important to get switched over before the cutoff date as you run the risk of losing your home phone number if you leave it as it is. The old network will soon be switched off and will be replaced by the NBN network but it will still offer similar services.
      Please click this link for more information on NBN.

      Cheers,
      Jason

Ask a question
feedback