
- Achieved 105.5% of speeds during peak hours
- Unlimited data
- No lock-in contract
Every quarter, the Australian Competition and Consumer Commission (ACCC) speed tests NBN connections from the top 11 providers. It measures speeds for all hours of the day including the crucial peak period (7–11pm) when most people are online.
The fastest and most reliable NBN provider during busy hours in the latest ACCC Measuring Broadband Australia Report was Launtel, hitting 105.5% of maximum plan speeds.
Here's a quick overview of how all of the providers fared for fixed-line NBN connections during peak hours of the day.
Rank | NBN provider | Peak hour | Learn more |
---|---|---|---|
#1 | Launtel | 105.5% | |
#2 | Exetel | 101.9% | |
#3 | Telstra | 100.4% | |
#4 | Optus | 100.2% | |
#5 | TPG | 98.6% | |
#6 | Dodo | 98.2% | |
#7 | iPrimus | 98.2% | |
#8 | Aussie Broadband | 97.5% | |
#9 | Superloop | 97.5% | |
#10 | iiNet | 97.2% | |
#11 | Vodafone | 96.1% |
Overall the results in the latest September report were slightly better than those in the June report. The average download performance for users was 98.1% of plan speed during the busiest hours in June, now improving to 98.5% during busy hours in September.
Dodo and iPrimus were the biggest improvers in this report, moving from 11th to 6th, with their percentage of plan speed increasing from 95.4% to 98.2%. Vodafone is the lowest-ranking provider, delivering 96.1% of plan speeds during peak hours. They dropped from 6th in the June 2023 report to 11th in the September 2023 report.
The majority of internet providers reported an increase in performance during busy hours compared to the June 2023 report. Exetel and Vodafone were the only providers to lose ground in the September 2023 report, while Aussie Broadband was steady.
The gap has widened slightly between the lowest-performing and highest-performing NBN providers during busy hours. In the September 2023 report, the difference was 9.4 percentage points (Launtel's 105.5% vs Vodafone's 96.1%) compared to June 2023, where the difference was 8.1 percentage points (103.5% Exetel vs 95.4% Dodo and iPrimus).
You can see the historical data of the 5 top-performing NBN providers below. Keep in mind that Launtel was not included in reports prior to 2022.
Not necessarily. While having a fast and reliable connection will be a factor to consider when choosing NBN plans, there will be other things you need to look at like price, data limits, added extras and more. You can check out our top picks for the best NBN plans to decide what might be right for you.
But if it's speed reliability that you're after, the ACCC's quarterly report is about as official as you can get for a seal of approval. We've broken down the 5 top-performing providers from the September 2023 report to see what they've got to offer.
After being second by a small margin in the June 2023 report, Launtel jumps back into the top spot in September 2023 during busy periods. It's now the third time in the 4 most recent ACCC Broadband Performance reports that it has been number 1.
Launtel offers plans with typical evening speeds between 50Mbps and 600Mbps. Launtel also offers:
Are you happy with your internet speed?
45% of Australians are somewhat satisfied with their broadband speeds, according to our consumer sentiment tracker (November 2023). Tasmanians had the highest number of people very satisfied with their internet speed (32%). Somewhat surprisingly, 29% of people in regional locations were extremely satisfied with their internet speeds compared to only 25% in metro areas.
After topping the June 2023 report, Exetel is now second in the September 2023 report. It still gets full marks though for its speeds during all hours of the day and during the peak period, hitting 101.9% during busy hours of the day.
Exetel offers plans with typical evening speeds that range from 25–400Mbps. Exetel also offers:
A solid performer in ACCC's Broadband Performance reports, Telstra has made it back into the top 3 for the first time since the August 2022 report. For the September 2023 report, it has delivered over 100% of its maximum plan speed during peak hours for the first time, with 100.4%.
Telstra has NBN plans with typical evening speeds between 25Mbps and 700Mbps. Telstra also offers:
In the September 2023 report, Optus has dropped to fourth for only the second time. It was only fourth by a miniscule 0.2% though, as it delivered 100.2% of maximum plan speeds during busy hours.
Optus offers NBN plans with typical evening speeds between 25Mbps and 600Mbps. Optus also comes with:
TPG kept its place in the top 5 in the September 2023 report. It was found to have delivered 98.6% of plan speed during busy hours.
TPG offers NBN plans with typical evening speeds between 12Mbps and 450Mbps. TPG also comes with:
If you want a faster and more reliable NBN experience, you can easily find what's available at your location. Just put your address in below and you can see what connections are available at your residence.
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