Launtel received the highly commended award for 'Mobile and Broadband Innovation' in the 2023 Innovation Awards.
Full list of 2023 winnersLauntel does things a bit differently compared to other NBN providers. You get charged per day which offers the flexibility of changing your speed tier on a daily basis.
It's also a top-performer when it comes to the reliability of its speeds as per the ACCC's broadband performance reports.
Given Launtel has a different pricing model, you can take advantage of its 7-day free trial before committing long term.
Launtel could be right for you if you:
It may not be the right fit for you if:
Launtel is unique in that it offers pricing per day as opposed to per month and there's no lock-in contract.
This allows you to stop and start your account at any time, or upgrade or downgrade your speed tier.
If you change your speed more than once in one day, you will be charged for the highest speed you choose within that day.
Launtel's daily pricing works on a pre-paid model, so you credit your account and the charges are taken out of that.
You can choose to top up your account with a single one-off payment amount each time. Or you can set up an auto recharge option, where if your balance drops below a certain level, you add a nominated amount each time.
Launtel doesn't offer a modem with its plans. You can BYO modem, or if you need to purchase one, Launtel will help you pick the best model for your requirements and budget.
In March 2024, Launtel ranked 6th out of 12 providers in the Australian Competition and Consumer Commission (ACCC) broadband performance report. Launtel delivered maximum speeds 99.1% of the time during the busy hours of the day (7pm to 11pm).
Launtel has been first on 4 occasions since December 2022 and has been one of the top 4 providers in the quarterly ACCC Broadband Performance Report since it made its first appearance in March 2022.
With Launtel's score of over 100%, that means it always delivers the advertised speeds on its plans during busy hours of the day.
You can get in touch with Launtel's Australia-based support team in the following ways:
Launtel allows you to try its services for 1 week free to see if it's right for you. It's not a long time but if you are intrigued it might still be worth it.
You can upgrade or downgrade your speed at any time by yourself.
If you need extra speed for a one-off big download, you can increase your speed to get it done, then switch back.
Or if you're going to use the internet for less data-hungry tasks, you can decrease your speed for a while and then switch back to something higher when required.
You can stop and start your connection with Launtel at any time.
If you're going away for example, you could pause your connection while you're not at home so you don't have to pay for internet that you're not using.
For a plan with more:
If you want an internet plan with lots of extras, , Optus has you covered. Get access to Optus SubHub to save on eligible subscriptions and get the option to add Optus Sport at a discount..
For cheaper plans:
Tangerine has some of the cheapest NBN plans on Finder, along with 6-month sign-up discounts.
For big brand energy:
If you're more comfortable signing up to a household name, TPG offers decently priced NBN plans. It also comes with the option to add a home phone line to any of its plans.
If you decide Launtel sounds like the right choice for you, simply sign up to the provider via its website. Remember to check your home address on its site to make sure that you're choosing a plan that's available for your property's connection type or area. Launtel has a wide variety of NBN plans, with many of them tailored to the connection available at your address.
What if I'm moving house?
Make sure to give your current provider a heads-up in case there's a notice period to account for. You don't want to be stuck paying for 2 internet services.
If you're still feeling unsure about the process, check out our how to switch broadband providers.
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