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Launtel review

Our verdict: Launtel offers reliable speeds and flexible plans, but its pricing model may not work for everyone.

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Pros

  • A top-performing provider for reliability according to the Australian Competition and Consumer Commission (ACCC)
  • You can change your speed tier on a daily basis
  • Option to pause your plan for when you're going away
  • Australian-based customer support

Cons

  • Additional charges apply for certain debit or credit card transactions

Compare Launtel plans

  • Please note that we may not be showing Launtel's full range of NBN plans as plans will vary depending on your address. Launtel offers per day pricing. We've listed monthly prices based off daily rates over 30 days.
Name Product AUFBB-INT Data allowance Typical download speed Price Hid Compare Box!
Launtel Broadband Home Fast
NBN
Month-to-month
  • Month-to-month
  • BYO modem
Unlimited Data
Data
Unlimited Data
95Mbps
nbn™100
Speed
95Mbps
nbn™100
$96
per month
$0 setup fees, $96 min. total cost
Price
$96 per month
$0 setup fees, $96 min. total cost
Launtel Broadband NBN100
NBN
Month-to-month
  • Month-to-month
  • BYO modem
Unlimited Data
Data
Unlimited Data
95Mbps
nbn™100
Speed
95Mbps
nbn™100
$105
per month
$0 setup fees, $105 min. total cost
Price
$105 per month
$0 setup fees, $105 min. total cost
Launtel Broadband Home SuperFast
NBN
Month-to-month
  • Month-to-month
  • BYO modem
Unlimited Data
Data
Unlimited Data
238Mbps
nbn™250
Speed
238Mbps
nbn™250
$111
per month
$0 setup fees, $111 min. total cost
Price
$111 per month
$0 setup fees, $111 min. total cost
Launtel Broadband FastAF
NBN
Month-to-month
  • Month-to-month
  • BYO modem
Unlimited Data
Data
Unlimited Data
825Mbps
nbn™1000
Speed
825Mbps
nbn™1000
$126
per month
$0 setup fees, $126 min. total cost
Price
$126 per month
$0 setup fees, $126 min. total cost
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Name Product AUFBB-INT Data allowance Typical download speed Price Hid Compare Box!
Launtel Broadband Fixed Wireless Plus
NBN
Month-to-month
  • Month-to-month
Unlimited Data
Data
Unlimited Data
45Mbps
nbn™100
Speed
45Mbps
nbn™100
$96
per month
$0 setup fees, $96 min. total cost
Price
$96 per month
$0 setup fees, $96 min. total cost
Launtel Broadband Fixed Wireless Fast
NBN
Month-to-month
  • Month-to-month
Unlimited Data
Data
Unlimited Data
90Mbps
nbn™250
Speed
90Mbps
nbn™250
$102
per month
$0 setup fees, $102 min. total cost
Price
$102 per month
$0 setup fees, $102 min. total cost
Launtel Broadband Fixed Wireless Superfast
NBN
Month-to-month
  • Month-to-month
Unlimited Data
Data
Unlimited Data
120Mbps
Speed
120Mbps
$108
per month
$0 setup fees, $108 min. total cost
Price
$108 per month
$0 setup fees, $108 min. total cost
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Finder Awards badge

Congratulations, Launtel!

Launtel received the highly commended award for 'Mobile and Broadband Innovation' in the 2023 Innovation Awards.

Full list of 2023 winners
Launtel is not currently available via Finder. You can head to the Launtel website or compare alternative plans available below.

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Launtel review: Our verdict

Launtel does things a bit differently compared to other NBN providers. You get charged per day which offers the flexibility of changing your speed tier on a daily basis.

It's also a top-performer when it comes to the reliability of its speeds as per the ACCC's broadband performance reports.

Given Launtel has a different pricing model, you can take advantage of its 7-day free trial before committing long term.

Launtel could be right for you if you:

  • Need fast, reliable speeds. Launtel always delivers the speed it advertises according to the Australian Competition and Consumer Commission (ACCC) Measuring Broadband Australia report.
  • Need to change speeds frequently. If you need to do something outside of your ordinary internet use that your current speed wouldn't normally handle, you can change your speed for a short period of time to get the task done.
  • Use the internet infrequently. You can pause your service and not be charged.

It may not be the right fit for you if:

  • You want to pay per month. Paying daily rates and changing speeds regularly in a month may not be for everyone.

Read a more detailed review on


money icon

Value for money

Launtel is unique in that it offers pricing per day as opposed to per month and there's no lock-in contract.

This allows you to stop and start your account at any time, or upgrade or downgrade your speed tier.

If you change your speed more than once in one day, you will be charged for the highest speed you choose within that day.

Launtel's daily pricing works on a pre-paid model, so you credit your account and the charges are taken out of that.

You can choose to top up your account with a single one-off payment amount each time. Or you can set up an auto recharge option, where if your balance drops below a certain level, you add a nominated amount each time.

Launtel doesn't offer a modem with its plans. You can BYO modem, or if you need to purchase one, Launtel will help you pick the best model for your requirements and budget.

Things to watch out for:

  • Keep in mind: Launtel charges 10 cents plus 0.89% for manual credit or direct debit transactions of $99.99 or below. Automatic transactions of $99.99 or below will receive a 50% reduction of the transaction fee. You don't pay any charges if you use PayID.

speedometer icon

Performance

In September 2024, Launtel ranked 8th out of 12 providers in the Australian Competition and Consumer Commission (ACCC) broadband performance report. Launtel delivered maximum speeds 100.7% of the time during the busy hours of the day (7pm to 11pm).

  • Why does this matter? The ACCC report allows customers to see which NBN providers are delivering the speeds they've advertised as a measure of reliability.

Launtel has been first on 4 occasions since December 2022 and has been one of the top 4 providers in the quarterly ACCC Broadband Performance Report since it made its first appearance in March 2022.

With Launtel's score of over 100%, that means it always delivers the advertised speeds on its plans during busy hours of the day.

CS Icon

Customer service

You can get in touch with Launtel's Australia-based support team in the following ways:

  • Call its residential support line between 8am and 10pm AEST Monday to Friday, or between 9am to 5pm AEST on weekends.
  • Send an email.
  • Start a live chat on its website.
  • Via Facebook Messenger.

bonus icon

Bonus features

🖥️ 7-day free trial

Launtel allows you to try its services for 1 week free to see if it's right for you. It's not a long time but if you are intrigued it might still be worth it.

📶 Easily change speed tiers

You can upgrade or downgrade your speed at any time by yourself.

If you need extra speed for a one-off big download, you can increase your speed to get it done, then switch back.

Or if you're going to use the internet for less data-hungry tasks, you can decrease your speed for a while and then switch back to something higher when required.

⏸️ Pause your connection

You can stop and start your connection with Launtel at any time.

If you're going away for example, you could pause your connection while you're not at home so you don't have to pay for internet that you're not using.

Which rivals are giving Launtel a run for its money?

For a plan with more:
optus logo

If you want an internet plan with lots of extras, , Optus has you covered. Get access to Optus SubHub to save on eligible subscriptions and get the option to add Optus Sport at a discount..

For cheaper plans:
Tangerine logo

Tangerine has some of the cheapest NBN plans on Finder, along with 6-month sign-up discounts.

For big brand energy:

tpg logo

If you're more comfortable signing up to a household name, TPG offers decently priced NBN plans. It also comes with the option to add a home phone line to any of its plans.

Ready to sign up to Launtel?

If you decide Launtel sounds like the right choice for you, simply sign up to the provider via its website. Remember to check your home address on its site to make sure that you're choosing a plan that's available for your property's connection type or area. Launtel has a wide variety of NBN plans, with many of them tailored to the connection available at your address.

phone

What if I'm moving house?
Make sure to give your current provider a heads-up in case there's a notice period to account for. You don't want to be stuck paying for 2 internet services.

If you're still feeling unsure about the process, check out our how to switch broadband providers.


Mariam Gabaji's headshot
To make sure you get accurate and helpful information, this guide has been edited by Mariam Gabaji as part of our fact-checking process.
Mark Neilsen's headshot
Written by

Utilities writer

Mark Neilsen is a writer at Finder, specialising in streaming, broadband and mobile. He looks for deals on all those services and keeps you abreast of any changes to see what's worth it for you. He has over 20 years' experience in print and digital media and while at Finder, Mark’s expertise has been featured in Yahoo Finance, The New Daily, Ad News, Tech Guide and news.com.au. In his time at Finder he has done over 300 articles on streaming, mobile and broadband. In his time away from Finder he is trying to get through the watchlists of the 11 streaming services he is currently subscribed to. See full bio

Mark's expertise
Mark has written 57 Finder guides across topics including:
  • Entertainment streaming
  • Sports streaming
  • Broadband
  • Mobile

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