Flip NBN broadband plans compared October 2018

The streaming TV provider has entered the broadband business with a range of NBN plans.

Flip began operating as an Internet TV streaming service back in 2015, offering live access to international TV channels from countries like Spain, Turkey and South America. In 2017, the company expanded its business by joining the growing list of NBN providers to supply Australians with high-speed broadband Internet.

All Flip's NBN plans come with unlimited data and are available on no-lock-in, month-to-month contracts as well as 12-month and 18-month contracts. A voice over IP (VoIP) phone service can be bundled with each plan, too, along with various call packs for additional value.

Flip NBN plans

Flip supplies Internet services through all the core technologies of the NBN: fibre to the premises (FTTP), fibre to the kerb (FTTC), fibre to the node (FTTN), fibre to the building (FTTB), hybrid-fibre coaxial (HFC) and fixed wireless. However, only three of the four standard NBN speeds are supported, with Basic (nbn12), Standard (nbn25) and Standard Plus (nbn50) the only options available.

As such, Flip offers just three NBN plans:

  • Value 12, which includes a Basic NBN connection for $39.90 a month
  • Family 25, which includes a Standard NBN connection for $49.90 a month
  • Fast 50, which includes a Standard Plus NBN connection for $54.90 a month

These monthly prices remain the same no matter which contract you sign up for. However, set-up fees do not. Month-to-month contracts come with a $79 set-up fee, 12-month contracts lower this to $29 and 18-month contracts waive the fee entirely.

Since the different NBN speed tiers only reflect the maximum potential Internet speeds they can achieve, Flip provides figures on the average speeds its customers can expect to see during the peak evening hours of 7:00PM to 11:00PM. These are as follows:

  • Value plan: 11.14Mbps
  • Family plan: 23.89Mbps
  • Fast plan: 43.27Mbps

You'll also want to be mindful of Flip's early termination charges. If you decide to cancel your 12-month or 18-month contract before the full term has been served, you'll have to pay a penalty fee of $99.

If you don't already have an NBN-compatible modem ready to go, Flip will sell you one for $119 including delivery. The current model on offer is the Humax HV100-03, which features two VoIP ports and comes pre-configured for immediate operation.

For those looking to sort their call needs along with their Internet, Flip offers three VoIP call packs as optional extras on its NBN plans. The first is a basic pay-as-you-go phone service with 20c local calls, 9c/min national calls and 18c/min mobile calls for $2.95 extra a month. Upgrading that with unlimited local and national calls will set you back $9.95 extra a month, while the full unlimited local, national and mobile calls package clocks in at $19.95 extra a month.

How does Flip compare?

Flip's simple, no-frills NBN plans are among the cheapest in Australia. With unlimited data caps and the freedom of no-lock-in, month-to-month contracts, they offer plenty of value for those after a basic broadband service without a bevy of complicated options.

How does Flip's Basic NBN plan compare?

If all you need is a basic Internet service, Flip's Value 12 plan is one of the top options currently available in Australia. Its monthly rate is as cheap as they come, and if you need a phone service too, the $2.95 extra a month it will cost still places the Value 12 plan ahead of bundle plans from the likes of Spintel, Exetel and TPG.

The only drawback to Flip's Value 12 plan is its upfront costs. Along with a $79 set-up fee on month-to-month contracts, bundling in an NBN modem will set you back an extra $119, meaning plans from Buzz, Infinity and Hello Broadband work out cheaper in the short term.

How does Flip's Family NBN plan compare?

Few providers currently offer Standard speed NBN plans, so Flip's Family 25 plan is automatically worth considering if you're after something faster than a Basic connection without springing for the more expensive Standard Plus plan.

More than that, though, the Family 25 plan deserves consideration on its own merits. Its low monthly rate is on par with the cheapest on the market, though its steeper set-up fees make alternative plans from Hello Broadband more attractive in the short term. Hello Broadband's plan also bundles in a pay-as-you-go phone service for no extra cost instead of the $2.95 monthly premium Flip charges.

How does Flip's Fast NBN plan compare?

Flip doesn't remain quite as competitive with its Fast 50 plan. Cheaper options from Spintel and Mate Communicate offer better bang for your buck in both the short and long terms, plus Spintel's plan comes with a pay-as-you-go phone service bundled in at no extra cost. And if you really want to maximise your call value, MyRepublic's Super-Fast plan includes unlimited local and national calls while still costing you less per month than Flip's Fast 50 plan.

Why should you consider Flip?

If all you need is a basic broadband service where you don't have to worry about monthly data limits or long-term commitments, Flip is well worth considering. Along with some of the cheapest monthly rates currently available, Flip's NBN plans benefit from their support of multiple NBN speeds and access technologies, allowing you to pick the plan that best suits your online lifestyle.

Though Flip's NBN plans don't include a phone service by default, adding a basic pay-as-you-go VoIP service only sets you back $2.95 extra a month. Even after factoring this in, Flip's NBN plans still maintain their price advantage over the vast majority of other plans out there, ensuring that you get a good deal whether you require a phone service or not.

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