Flip received the highly commended award for 'NBN Provider - Everyday Use' in the 2024 Product Awards.
Full list of 2024 winnersFlip is one of Australia's cheapest NBN providers with simple, straightforward plans. Just don't expect as many options for extras as you would with a bigger telco.
Flip could be right for you if you
While Flip offers low plan prices, it's worth keeping in mind it
Amy Lee's experience
I signed my mum up to the Seniors NBN Plan. They're one of the few providers who offer senior's discounts and it was a bonus that they had a promotional sign up offer too. The switching process was simple and easy when bringing your own modem. Once you sign up they send you the new modem login details almost instantly. They have a local Sydney number which helps when you want to speak to someone on the phone.— Amy Lee, Finder crew member
Compared to other NBN plans on Finder, Flip's plans are some of the cheapest. Even after the 6-month sign-up discounts, you'll pay less than average for your internet.
To be eligible for a seniors discount with Flip, you must have one of the following:
The Senior Value plan is particularly good value if you would just like to stay in touch with family over emails and social media and do some web browsing.
Further discounts are available with Flip for your NBN plan if you bundle with electricity or gas.
You can BYO modem for free with Flip; otherwise, you'll need to purchase one for $199 upfront plus a delivery fee, which makes it more expensive.
Flip's performance isn't measured in the ACCC Broadband Performance report. This makes it difficult to compare its speed against competitors.
Its typical evening speeds are only at the maximum available on its plans up to NBN 50. On its higher speed plans, you might find your speed isn't as fast as you may prefer.
Compared to other providers you might find, Flip has fewer options for getting in touch.
Flip offers just a couple of extra features:
Flip offers a 14-day satisfaction guarantee, which allows you to cancel within the first 14 days of connecting your NBN service and not be charged your monthly NBN plan fee.
For $3.30 a month, you can get a Basic home phone plan (standard call rates apply), or pay $9.95 a month for unlimited local and national calls to Australian landlines. For $19.95 a month, you also get unlimited calls to Australian mobile numbers.
Flip started out as a TV-only service. You can get a Flip TV set-top box ($149 including delivery) with over 30 free-to-air channels.
You can add an international TV package from $9.95 a month. Options include Italian, Japanese, Portuguese, Chilean, Spanish/South American, Serbian, Macedonian and Bosnian.
You won't be able to add TV during your NBN sign up though. It will need to be done separately.
Here's how Flip compares to some of the most popular NBN providers in Australia and their NBN 50 plans. Keep in mind we've used the standard ongoing prices for each provider (no promotional discounts applied).
| Provider | Typical evening speed | Price | Learn more |
|---|---|---|---|
| Flip | 50Mbps | $73.90/month | |
| Telstra | 50Mbps | $105/month | |
| Optus | 50Mbps | $89/month | |
| TPG | 50Mbps | $79.99/month | |
| iiNet | 50Mbps | $79.99/month | |
| Aussie Broadband | 49Mbps | $89/month | |
| Belong | 50Mbps | $80/month | |
| Tangerine | 50Mbps | $79.90/month |
Signing up to Flip is straightforward once you've decided on an NBN plan that works best for you. Simply enter your address once you're on its website to make sure you can access the plan you've chosen.
Flip also sells fixed wireless NBN plans so it can still service you if you have this connection type.
What if I'm moving house?
Once your order is approved, Flip will be in touch to organise your connection if needed. If you're already connected with another provider, you should be transferred within 24-72 hours, but it still could take up to 5 days.
If you need your NBN connection set up for the first time, Flip will contact you to let you know when your NBN technician will be coming. Your service should be active the day of your appointment once the work is completed.
It's also a good idea to notify your old provider during your switch, so you don't end up paying for 2 plans.
Read our guide on how to change NBN providers for more information.
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I have a dodo modem, is the acceptable. if i get the seniors option can I get Wi-Fi on our smart TVs, Please
Hi Ann, you can reach out to flip and ask them if your current modem is compatible or not before signing up. And yes, the wi-fi setup works exactly the same as a normal internet plan it’s just that a seniors plan entitles you to an additional discount. Hope this helps!
I would like to get a nbn for my residential please if you can help me with that
thanks
Hi Mustapha,
You can head to our NBN address checker, put in your address and compare what plans are available: https://www.finder.com.au/broadband-plans/nbn-tracker
This will tell you what type of connection you have and what plans are available. Then you can select one that suits your needs.
Hope this helps.