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Flip NBN Review

The streaming TV provider has entered the Internet business with a great range of NBN plans.

Sam Baran
Sam Baran

Updated

Fact checked
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Flip TV Broadband

While Flip used to be called FlipTV, they now sell more than just television services. You can get a broadband connection from them at fairly low prices.

Top features:
  • No lock-in contracts
  • In-depth foreign television content available
  • Pay-in-advance (PIA) feature can allow for cheaper plans
Flip Internet is not currently available via Finder. You can visit their website at www.flipconnect.com.au for more information or compare alternative options available below.

Compare more Internet plans below

Start comparing Flip's NBN plans below

Flip has an NBN plan for every step of the speed tier and some of the lowest prices you can find. If you don't have a modem, you'll have to pay $149 for Flip's.

Flip review: What we think

Flip's Internet plans share the following features:

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Price

$49.90 and up monthly

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Technology type available

NBN

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NBN speeds available

Basic, Standard, Standard Plus, Premium

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Optional extras

Flip TV, national and international call packs

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Support

Phone until 7pm weekdays, 4pm weekends (closed Sunday) AEDT and online chat

For a former television-only provider, Flip has burst into the Internet market with a passion, providing some great value NBN packages. You can choose from any speed tier on the NBN from only $49.90 a month, with some of the cheapest deals on the market. All of their plans fall $5 to $10 below the Finder monthly averages for their tier, except their Premium speed plan.

On top of this, Flip's "pay in advance" feature lets you save an extra $5 monthly on all but its top offering in exchange for keeping a month ahead of your bills. Combined with its nice average connection speeds (e.g. its NBN50 typical evening speed is 43.00Mbps vs. the ACCC average of 42.6Mbps), it's hard to deny the value of Flip's cheaper offerings.

The only plan that doesn't stack up too well is its NBN100, which ends up more expensive than many others of its type. Finally, if you're into European or South American local television channels, Flip TV is one of a kind in letting you view local stations.

Flip also has these features to offer

  • Pay in advance. You can save $5 a month off of Flip's NBN12, 25 and 50 plans by paying for the first two months on your first bill and then continuing to pay your bill a month in advance.
  • Flip connect app/Flip TV. You get access to Flip TV for free and can purchase any of 11 country or region-specific channel packs from $13 a month. These channel packs let you view local television channels from the selected region as well as local radio.
  • Call packs. For $3 per month, you get access to pay-as-you-go calls and a home phone. For $10 per month, you get unlimited local and national landline calls, and for $20 per month, you get unlimited landline and mobile calls in Australia.

Is Flip NBN right for you?

The good stuff

  • One of the cheapest unlimited basic plans on the market.
  • Cheap plans with good typical evening speeds.
  • Flip TV offers in-depth foreign television content.

The not-so-good stuff

  • Expensive modem if you don't bring your own.
  • Limited customer service hours.
  • Pricey call packs and no international calls available.

The bottom line: Flip has broken into the broadband business with a fantastically cheap suite of NBN plans from just $50 a month.

Flip FAQ

Do Flip's Internet plans include calls?

Not by default, but you can get a home phone line with pay-as-you-go calls for $3 monthly. Paying $10 a month will allow you to make landline calls in Australia, and $20 a month will give you free landline and mobile calls in Australia.

How does Flip Pay in Advance (PIA) work?

With this payment system, you pay for your first two months of service in advance when you sign up. Then, you continue to pay for the month ahead (e.g. you'll pay for January's Internet in December). In return, you'll get a $5 discount on your NBN12, 25 or 50 plan.

What's available on Flip TV?

In addition to 35+ free to air channels, Flip sells channel packs from $13 a month. All you need is a Flip TV box, which you can order directly from Flip. The channel pack countries and regions available include the following:
  • Bosnia
  • Macedonia
  • Malta
  • Serbia
  • Croatia
  • Poland
  • South America
  • Chile
  • Portugal
  • Japan
  • India

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