Vodafone Broadband

Vodafone Internet Review

All of Vodafone’s Internet plans come with a 30-day network satisfaction guarantee, making you eligible for a refund if you aren’t happy.

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After merging with TPG to become Australia's largest broadband provider, Vodafone has just as many plans and deals as you might expect. Outside of the mobile phone sphere, they sell NBN plans, as well as home wireless and mobile broadband for customers that need a connection.

What type of vodafone plan are you after?

Start comparing Vodafone's NBN plans below

Stay connected on one of Vodafone's month to month NBN plans for 36 months and you'll get the included modem for free.

What are Vodafone broadband plans like?

Vodafone has three broadband plans available, each one on a month to month basis. The NBN250 and NBN1000 plans can only be purchased over the phone or in store.

  • Essentials NBN25 Unlimited data for $75 per month. Typical evening speed of 25.00 Mbps.
  • Essentials+ NBN50. Unlimited data for $80 per month. Typical evening speed of 50.00 Mbps.
  • Premium NBN100. Unlimited data for $95 per month. Typical evening speed of 90.00 Mbps.
  • NBN250. Unlimited data for $130 per month. Typical evening speed of 200.00 Mbps.
  • Ultra NBN1000. Unlimited data for $150 per month. Typical evening speed of 250.00 Mbps.

You can either bring your own modem, or get Vodafone's WiFi Hub. It's free if you stay with Vodafone for 36 months, or $5 for each month before that you switch.

Vodafone review

Vodafone has recently merged with TPG, making it part of Australia's largest broadband provider. However, its NBN plans are currently very different to what TPG offers, and come with their own terms, conditions, and features.

Here's what you get with a Vodafone NBN plan:

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Vodafone WiFi Hub modem

You can either BYO modem, or get Vodafone's WiFi Hub - free after 36 months with Vodafone, or $5 for each month before that you switch. The WiFi Hub lets you get free 4G backup when the NBN goes down by contacting Vodafone over phone or live chat.

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Bundle and save

If you connect multiple services to a single account, you could be eligible for discounts across all your services (e.g. NBN, mobile broadband, phone, etc.).

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30-day satisfaction guarantee

If you aren't happy with your Vodafone service within the first 30 days, you can get a full refund on the service so long as you return any equipment in its original packaging within 10 days of making a claim.

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6 month discount

Some of Vodafone's NBN plans are cheaper for the first 6 months, with prices returning to normal afterwards.

Is Vodafone any good? We ask our utilities expert and writer, Sam Baran.

Photo of Sam Baran
Vodafone's NBN plans are extremely middle-of-the-road, offering decent speeds for average prices.

While it does boast 4G mobile backup, this feature is less useful from Vodafone because you have to manually contact Vodafone to activate it, rather than the backup kicking in automatically. The best reason to pick Vodafone would be if you already have one or more Vodafone services, to take advantage of their bundling discounts.

Vodafone's mobile broadband isn't very good value in its base form, but there are frequent promotions and deals that might boost its value.

How does Vodafone compare?

To see how Vodafone compares to its competition, we've placed its NBN50 plan up against similar ones from

ProviderTypical evening speedPriceExtra features
Vodafone46Mbps$75 per month ($65 for first 6 months) + $180 modem (no BYO)None
Dodo41Mbps$70 per month ($60 for first 6 months) + $120 set up fee (no contract)Fetch TV
TPG48Mbps$69.99 per month + $99.95 set up fee (no contract)None

Vodafone's plan is about $5 more expensive per month than either TPG or Dodo, and it has the highest set up fee if you don't choose to bring your own modem. While it is the only provider here to offer 4G backup, you have to contact Vodafone to activate it, which makes it less convenient.

Speed-wise, TPG outperforms Vodafone slightly, but they're fairly comparable. Dodo is much slower on average than Vodafone, but you will save $5 per month.

Here are the pros and cons of Vodafone's Internet plans:


  • 30-day network satisfaction guarantee
  • 4G mobile backup Internet
  • Bundling discounts for holding several Vodafone services at once


  • No phone lines on any NBN plans
  • Mobile broadband includes mandatory modem purchase

Compare Vodafone's home wireless plans

Looking for an alternative to the NBN? Vodafone home wireless plans offer big data limits and an easy plug-and-play setup.

Compare Vodafone's mobile broadband plans here

Get anything up to 100GB of data monthly on one of Vodafone's mobile broadband plans. It's data on the go.

Vodafone's mobile broadband plans explained

You can get a few mobile broadband plans on Vodafone's 4G network, offering speeds between 20Mbps and 100Mbps. Here's what Vodafone has:

  • 10GB for $20 per month.
  • 40GB for $40 per month.
  • 100GB for $60 per month.

You must buy a modem with these plans, but you can pay for it upfront, or over 12, 24, or 36 months. If you cancel or switch before this period ends, you must pay out the remaining value of your device. Additional data will be added at $10 for 10GB when you hit your cap.

Vodafone customer service

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Account management

You can manage your account either by logging in via the online portal on Vodafone's website, or by downloading the My Vodafone app and using that.

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Customer service

Vodafone has a customer care line, but without any published hours. Alternatively, you can get in touch with Vodafone's support team by using the My Vodafone app.

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Technical support

Vodafone has a separate network troubleshooting help line to its regular customer service line. Again, you can use the My Vodafone app to access support for your technical issues.

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More guides on Finder

  • Vodafone mobile broadband

    Whether you're looking for big data, low prices or the freedom of a prepaid service, Vodafone has a mobile broadband plan for you.

  • Vodafone NBN: Plans & review

    Compare Vodafone's NBN plans to see how they stack up against the competition.

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2 Responses

    Default Gravatar
    pamMay 6, 2015

    have we got a good reception at 84 XXXXX rd XXXXX 5330

      Avatarfinder Customer Care
      StephanieMay 6, 2015Staff

      Hi Pam,

      Depending on what device you’re using and whether you’re making calls and text or are after data, generally your address has good coverage and supports 3G and 3G+.

      To test your device and its reception, you can check your Vodafone coverage here: http://www.vodafone.com.au/aboutvodafone/network/checker

      Hope that helps,


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