Pros
- NBN and home wireless at discounted prices for Vodafone mobile customers
- 24/7 chat support on website and app
- Bundling discounts for holding several Vodafone services at once
Cons
- Prices are about average for non-Vodafone customers
Along with phone plans, Vodafone offers a variety of internet services: NBN, home wireless and mobile broadband plans.
While this means you have plenty of home internet options to choose from, keep in mind that Vodafone's mobile coverage is the least of the 3 networks so make sure you're within its footprint before you sign up.
The main advantage to signing up to Vodafone is the exclusive discounts and bundling options for its customers. Existing Vodafone mobile customers get discounted pricing on NBN and home wireless plans, making it a lot more valuable.
Vodafone is right for you if:
On the other hand, keep in mind that Vodafone:
Based on Vodafone NBN scores in Finder's 2024 Customer Satisfaction Awards.
Vodafone has plans on all speed tiers between NBN 25 and NBN 1000.
If you already have a phone plan with Vodafone, you can get a $5 discount per month on your NBN bill. The discount makes Vodafone's plans a lot more attractive in price. However, without the discount, you could find cheaper options with faster speeds elsewhere.
Vodafone NBN plans come with the option to BYO modem or buy one from it for a maximum cost of $180, which is more expensive than the average modem on Finder.
Vodafone offers both 4G and 5G home wireless plans, depending on the availability at your address.
The 4G Home Wireless plan offers unlimited data at speeds up to 20Mbps. The 5G Home Internet plan also offers unlimited data but gives you 2 speed options – up to 50Mbps or up to 100Mbps.
The discounts for existing Vodafone customers bring the plan prices down ($10 discount per month for the 4G plan or $5 for the 5G) making it on par with other home wireless plan prices on Finder. You'll also score the first month free if you're thinking of trying before buying.
Vodafone offers competitively priced modem and SIM-only mobile broadband plans, along with prepaid mobile broadband plans.
Red Modem plans are for those who do not have their own modems. You can purchase the modem on an interest-free repayment period of 12, 24 or 36 months. If you cancel your plan before the end of this period, you'll need to pay off your modem in 1 go.
If you're bringing your own modem, you can opt for one of the SIM-only mobile broadband plans. Both Red Modem and SIM-only options offer 30GB, 70GB and 150GB plans.
Prepaid mobile broadband plans on offer are 60GB with 30-day expiry, 90GB with 30-day expiry, 120GB with 30-day expiry, 110GB with 365-day expiry and 250GB with 365-day expiry. Any unused data will roll over when you recharge, capped at 50GB. You can get a $5 discount with every automatic recharge.
In September 2024, Vodafone came 12th out of 12 providers in the ACCC broadband performance report for download speeds during busy hours of the day (7pm–11pm). It delivered maximum speeds 96.2% of the time.
It was the most improved in the December 2023 report, bouncing back from 11th place in the September 2023 report.
You can reach the Vodafone team in the following ways.
Vodafone offers a number of discounts for its customers:
You can bundle mobile broadband plans with a mobile phone and/or a tablet plan to save on your monthly bill. You can save 5% by bundling 2 plans, 10% by bundling 3 plans, 15% by bundling 4 plans and 20% by bundling 5 plans.
If you're already on a Vodafone phone plan, you can enjoy reduced prices on NBN and home wireless plans. These discounts are ongoing for the life of your plan, making it great long-term value.
iiNet's prices are comparable to Vodafone's. Its NBN 50 and NBN 100 plans come with free Fetch entertainment for 24 months.
For a cheaper option:
Tangerine has some of the cheapest plans on Finder and offers 6-month sign-up discounts to sweeten the deal.
Exetel has topped the ACCC broadband performance report multiple times in 2022. Its plans are also cheaper than Vodafone's, with 6-month sign-up discounts.
Unfortunately, Vodafone internet plans aren't currently available on Finder. To sign up, visit its website www.vodafone.com.au or continue comparing internet plans on Finder to find one better suited for you.
What if I'm moving house?
This is only really relevant for NBN and home wireless plans. You can select a date during the sign-up process for when you'd like your new Vodafone NBN plan to be activated. Keep in mind that it could take up to 5 business days to get connected. Those using home wireless will need to check if their new address is covered on their current plan.
Make sure to give your current provider a heads-up in case there's a notice period to account for. You don't want to be stuck paying for 2 internet services.
If you're still feeling unsure about the process, check out our guide on how to switch broadband providers.
Bupa members will soon have access to 3 free doctor appointments on Blua, Bupa’s digital health platform.
Dodo is revamping its mobile plans to include 5G connectivity and increased data, but with a slight increase in monthly costs.
Mortgage holders are in survival mode skipping everything from meals to mobile bills to stay on top of monster repayments, according to new research by Finder.
The government is trying to pass its Help to Buy scheme through parliament but both the Coalition and the Greens have rejected it once already. What is the scheme and how would it help Australians?
Straight-up advice on your biggest financial dilemmas - when you're not sure of your next step, our experts will tell you what to do!
Read Finder's review of the Great Southern Bank Future Saver. Find out if this account is right for you.
Read Finder's review of the Great Southern Bank Everyday Saver. Find out if this account is right for you.
Bitcoin could be on the cusp of its next big bull run - or it could not.
Aussies throw away $456 on average by not switching internet plans.
A worrying number of Australians are living beyond their means to improve their social status, according to new research by Finder.
have we got a good reception at 84 XXXXX rd XXXXX 5330
Hi Pam,
Depending on what device you’re using and whether you’re making calls and text or are after data, generally your address has good coverage and supports 3G and 3G+.
To test your device and its reception, you can check your Vodafone coverage here: http://www.vodafone.com.au/aboutvodafone/network/checker
Hope that helps,
Stephanie