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Vodafone internet review

Our verdict: Vodafone NBN and home internet plans are a great choice for existing Vodafone phone plan customers, with additional bundling discounts available.

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Saakshi Gupta's headshot

By

Saakshi Gupta

Edited by

Joselle Delos Reyes

Updated

Fact checked

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Pros

  • NBN and home wireless at discounted prices for Vodafone mobile customers
  • 24/7 chat support on website and app
  • Bundling discounts for holding several Vodafone services at once

Cons

  • Prices are about average for non-Vodafone customers

Compare Vodafone internet plans

1 - 3 of 5
Updated regularly
Name Product AUFBB-INT Data allowance Typical download speed Ongoing price Hid Compare Box!
Vodafone Essential
NBN
Month-to-month
OFFER: Speed upgrade at no extra cost when bundled with Vodafone's postpaid mobile plan. T&Cs apply.
  • Month-to-month
  • BYO modem or $0 modem if you stay connected for 24 months. T&Cs apply
Unlimited Data
Data
Unlimited Data
25Mbps
nbn™25
Speed
25Mbps
nbn™25
$75
per month ongoing
Price
$75 per month
View details
Vodafone Essential Plus
NBN
Month-to-month
OFFER: Speed upgrade at no extra cost when bundled with Vodafone's postpaid mobile plan. T&Cs apply.
  • Month-to-month
  • BYO modem or $0 modem if you stay connected for 24 months. T&Cs apply
Unlimited Data
Data
Unlimited Data
50Mbps
nbn™50
Speed
50Mbps
nbn™50
$80
per month ongoing
Price
$80 per month
View details
Vodafone Home Fast
NBN
Month-to-month
OFFER: Speed upgrade at no extra cost when bundled with Vodafone's postpaid mobile plan. T&Cs apply.
  • Month-to-month
  • BYO modem or $0 modem if you stay connected for 24 months. T&Cs apply
Unlimited Data
Data
Unlimited Data
98Mbps
nbn™100
Speed
98Mbps
nbn™100
$90
per month ongoing
Price
$90 per month
View details
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1 - 3 of 3
Updated regularly
Name Product AUFBB-INT Data allowance Typical download speed Ongoing price Hid Compare Box!
Vodafone 4G Home Internet
Home wireless
Vodafone network
Month-to-month
OFFER: $50/mth for the first 6 months, then $60/mth. Eligibility criteria, T&Cs apply.
  • Month-to-month
  • $0 modem if you stay connected for 24 months. T&Cs apply
Unlimited Data
Data
Unlimited Data
15Mbps
Speed
15Mbps
$60
per month ongoing
Price
$60 per month
View details
Vodafone 5G Home Internet Plus
Home wireless
Vodafone network
Month-to-month
OFFER: $55/mth for the first 6 months, then $65/mth. Eligibility criteria, T&Cs apply.
  • Month-to-month
  • $0 modem if you stay connected for 36 months. T&Cs apply
Unlimited Data
Data
Unlimited Data
50Mbps
Speed
50Mbps
$65
per month ongoing
Price
$65 per month
View details
Vodafone 5G Home Internet Premium
Home wireless
Vodafone network
Month-to-month
OFFER: $60/mth for the first 6 months, then $70/mth. Eligibility criteria, T&Cs apply.
  • Month-to-month
  • $0 modem if you stay connected for 36 months. T&Cs apply
Unlimited Data
Data
Unlimited Data
100Mbps
Speed
100Mbps
$70
per month ongoing
Price
$70 per month
View details
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1 - 3 of 8
Updated regularly
Name Product AUFBB-INT Data allowance Price
Vodafone SIM Only Modem Plan Small Data
Mobile broadband
Vodafone network
Month-to-month
  • 4G network
  • Month-to-month
  • BYO modem
30GB
Data
30GB
$20
per month
$0 setup fees, $20 min. total cost
Price
$20 per month
$0 setup fees, $20 min. total cost
View details
Vodafone 4G Prepaid SIM Starter Pack 35GB
Mobile broadband
Vodafone network
30 Days contract
OFFER: 60GB/recharge for the first 6 recharges, then 35GB/recharge. Eligibility criteria, T&Cs apply. Ends 10.11.24
  • 4G network
  • 30 Days expiry
  • BYO modem
60GB
Data
60GB
$35
per 30 days
$0 setup fees, $35 min. total cost
Price
$35 per 30 days
$0 setup fees, $35 min. total cost
View details
Vodafone SIM Only Modem Plan Large Data
Mobile broadband
Vodafone network
Month-to-month
  • 4G network
  • Month-to-month
  • BYO modem
70GB
Data
70GB
$40
per month
$0 setup fees, $40 min. total cost
Price
$40 per month
$0 setup fees, $40 min. total cost
View details
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Vodafone internet review: Our verdict

Along with phone plans, Vodafone offers a variety of internet services: NBN, home wireless and mobile broadband plans.

While this means you have plenty of home internet options to choose from, keep in mind that Vodafone's mobile coverage is the least of the 3 networks so make sure you're within its footprint before you sign up.

The main advantage to signing up to Vodafone is the exclusive discounts and bundling options for its customers. Existing Vodafone mobile customers get discounted pricing on NBN and home wireless plans, making it a lot more valuable.

Vodafone is right for you if:

  • You already have a Vodafone phone plan. This will open up further discounts on NBN and home wireless plans.
  • You'd like to bundle 2 or more plans and enjoy running discounts.

On the other hand, keep in mind that Vodafone:

  • Isn't the cheapest option for non-Vodafone customers. The prices are high when not coupled with any discounts. You can find cheaper plans with faster speeds from other providers.

What do Australians think of Vodafone NBN?

  • 3.77/5 overall for Customer Satisfaction — lower than the average of 3.93
  • 4.02/5 for Trust — lower than the average of 4.08
  • 3.79/5 for Customer Service — lower than the average of 3.93

Based on Vodafone NBN scores in Finder's 2024 Customer Satisfaction Awards.

Read a more detailed review on

Value for money
Performance
Customer service
Bonus features

money icon

Value for money

Vodafone has plans on all speed tiers between NBN 25 and NBN 1000.

If you already have a phone plan with Vodafone, you can get a $5 discount per month on your NBN bill. The discount makes Vodafone's plans a lot more attractive in price. However, without the discount, you could find cheaper options with faster speeds elsewhere.

Vodafone NBN plans come with the option to BYO modem or buy one from it for a maximum cost of $180, which is more expensive than the average modem on Finder.

Things to watch out for:

  • You can get the modem for free if you stay connected with Vodafone NBN for 24 months. But if you leave early, you'll have to pay $7.50 per month for each remaining month on your plan.

Vodafone offers both 4G and 5G home wireless plans, depending on the availability at your address.

The 4G Home Wireless plan offers unlimited data at speeds up to 20Mbps. The 5G Home Internet plan also offers unlimited data but gives you 2 speed options – up to 50Mbps or up to 100Mbps.

The discounts for existing Vodafone customers bring the plan prices down ($10 discount per month for the 4G plan or $5 for the 5G) making it on par with other home wireless plan prices on Finder. You'll also score the first month free if you're thinking of trying before buying.

Things to watch out for:

  • Both 4G and 5G home wireless plans can only be used with Vodafone's Wi-Fi Hub modem. It won't cost you anything if you stay with Vodafone for 24 months. However, if you end the contract early, you'll have to pay $7.50 per month for each remaining month for the 4G plan's modem, or $17 per month for the 5G plan. That's up to $180 for 4G and $612 for 5G.

Vodafone offers competitively priced modem and SIM-only mobile broadband plans, along with prepaid mobile broadband plans.

Red Modem plans are for those who do not have their own modems. You can purchase the modem on an interest-free repayment period of 12, 24 or 36 months. If you cancel your plan before the end of this period, you'll need to pay off your modem in 1 go.

If you're bringing your own modem, you can opt for one of the SIM-only mobile broadband plans. Both Red Modem and SIM-only options offer 30GB, 70GB and 150GB plans.

  • Tip: When signing up, look out for any limited offers for monthly bonus data, which boosts the value of your plan.

Prepaid mobile broadband plans on offer are 60GB with 30-day expiry, 90GB with 30-day expiry, 120GB with 30-day expiry, 110GB with 365-day expiry and 250GB with 365-day expiry. Any unused data will roll over when you recharge, capped at 50GB. You can get a $5 discount with every automatic recharge.

speedometer icon

Performance

In September 2024, Vodafone came 12th out of 12 providers in the ACCC broadband performance report for download speeds during busy hours of the day (7pm–11pm). It delivered maximum speeds 96.2% of the time.

  • Why this matters: The ACCC report allows customers to see which NBN providers are delivering the speeds they've advertised as a measure of reliability.

It was the most improved in the December 2023 report, bouncing back from 11th place in the September 2023 report.

customer service icon

Customer service

customer support icon
Live chat available
mobile app icon
Mobile app available
store icon
In-store locations available

You can reach the Vodafone team in the following ways.

  • Call the team to discuss any issues. There is a separate number for existing mobile customers and for new customers.
  • Chat to a team member on its website or on the mobile app 24/7.
  • Shoot them a message on Facebook or X (formerly Twitter) between 8am and 8pm AEDT on weekdays and from 10am to 6pm AEDT on weekends.

bonus icon

Bonus features

Vodafone offers a number of discounts for its customers:

💰 Bundle plans and get discounts
You can bundle mobile broadband plans with a mobile phone and/or a tablet plan to save on your monthly bill. You can save 5% by bundling 2 plans, 10% by bundling 3 plans, 15% by bundling 4 plans and 20% by bundling 5 plans.
📱 Ongoing discounts for existing Vodafone mobile customers
If you're already on a Vodafone phone plan, you can enjoy reduced prices on NBN and home wireless plans. These discounts are ongoing for the life of your plan, making it great long-term value.
Which rivals are giving Vodafone a run for its money?
For extra features:
iinet logo
iiNet's prices are comparable to Vodafone's. Its NBN 50 and NBN 100 plans come with free Fetch entertainment for 24 months.
For a cheaper option:
tangerine logo
Tangerine has some of the cheapest plans on Finder and offers 6-month sign-up discounts to sweeten the deal.
For reliable speeds:
Exetel
Exetel has topped the ACCC broadband performance report multiple times in 2022. Its plans are also cheaper than Vodafone's, with 6-month sign-up discounts.
Ready to sign up to Vodafone?
Unfortunately, Vodafone internet plans aren't currently available on Finder. To sign up, visit its website www.vodafone.com.au or continue comparing internet plans on Finder to find one better suited for you.
Compare internet plans
phone
What if I'm moving house?
This is only really relevant for NBN and home wireless plans. You can select a date during the sign-up process for when you'd like your new Vodafone NBN plan to be activated. Keep in mind that it could take up to 5 business days to get connected. Those using home wireless will need to check if their new address is covered on their current plan.
Make sure to give your current provider a heads-up in case there's a notice period to account for. You don't want to be stuck paying for 2 internet services.
If you're still feeling unsure about the process, check out our guide on how to switch broadband providers.


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                  To make sure you get accurate and helpful information, this guide has been edited by Joselle Delos Reyes as part of our fact-checking process.
              

    

  




  

    

                    

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        Saakshi Gupta is a writer for Finder. She has written for startups and other organisations. Her work has been published on Time Out Melbourne. Saakshi has a Master’s Degree in Media Communication from the University of Melbourne. See full bio
      


          

  


  
  
                            

        

    






            
 
    
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2 Responses

                  

                

                
        
                                
                        
    
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    pamMay 6, 2015
            
    
        
    
            
            
    have we got a good reception at 84 XXXXX rd XXXXX 5330
    

            
    
                            
    
        
    

        
    

                    
    
        
      
    
                                
                          
      
            AvatarFinder        
      

        
      
            
      StephanieMay 6, 2015Finder
              
      
        
      
            
            
      Hi Pam,
      

      Depending on what device you’re using and whether you’re making calls and text or are after data, generally your address has good coverage and supports 3G and 3G+.
      

      To test your device and its reception, you can check your Vodafone coverage here: http://www.vodafone.com.au/aboutvodafone/network/checker
      

      Hope that helps,
      

      Stephanie
      

            
      
                            
      
        
      

        
      

                    
      
        

    



                        

    


        







    













    

 
 


    




    
        
    



    
    
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