Exetel mobile plans

Our verdict: Exetel mobile plans aren’t the cheapest around, but its 1000GB data bank could come in handy for you.

Exetel logo

Pros

  • 1000GB data bank stores excess data at the end of each recharge period
  • 300 international minutes add on.

Cons

  • Auto-recharge is mandatory – no manual recharge option
  • Somewhat limited customer support options

Compare Exetel mobile plans

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Finder Score Data allowance Ongoing price Special offer Description Rewards
Exetel logo
9.1
Exetel Plus One 5G
PrepaidNo lock-in contract
BONUS DATA
130GB
260GB
for first 6 recharges
9.1
Data Allowance
130GB
Wholesale Telstra 4G/5G network
$40
per 30 day recharge
per 30 day recharge
Ongoing price
$40
per 30 days expiry
per 30 days expiry
BONUS DATA
130GB
260GB
for first 6 recharges
260GB/recharge for first 6 recharges, then 130GB/recharge. Ends 3 Feb 2026. T&Cs apply.
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Exetel mobile review: Our verdict

Exetel mobile plans aren't very exciting. Its prices aren't too expensive, but also aren't that very cheap falling somewhere in middle.

Its 1000GB data banking feature is handy, bumping up the amount of value you can squeeze from its plans, but other than that, there isn't too much going on.

Exetel could suit you if:

  • You like flexibility. Exetel has no lock-in contracts and its 1000GB data bank can store your extra data for later use (so long as you don't downgrade your plan).
  • You prefer longer recharge periods. Exetel's plans last 30 days, meaning 1 less recharge in a year in comparison to providers that offer 28-day recharges.

But keep in mind that Exetel:

  • Has mandatory auto-recharge until you cancel your plan, and this feature can't be disabled.
  • Uses only parts of the Telstra 4G network. If you live in a rural or regional area, you may appreciate a plan with full access to the Telstra 4G network instead (from Boost Mobile or Telstra itself).
  • Has few contact options. If you aren't prepared to wait on hold for its call centre, your only other option is to send an email.

Read a more detailed review on


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Value for money

Exetel mobile plans aren't the best or worst in the market.

Its entry-level plan is around standard for its plan inclusion, as lower data plans tend to hover around $10–$15 a month.

  • Good to know: The rest of Exetel's plans average out to $1.20 per 1GB, which isn't great against a benchmark of $1 per 1GB. Although, like most mobile providers, you'll get better value for money if you choose a larger plan.

Things to watch out for:

  • You can't manually recharge your plan – instead, it will auto-recharge every 30 days and you can't disable this feature until you cancel your plan altogether.
  • When you run through your data allowance, you'll need to either purchase a data add-on or recharge to access more data.

coverage icon

Coverage

If you're after wide coverage in Australia, Exetel is a good choice:

  • You get access to parts of the Telstra 4G mobile network, which covers 98.8% of the population.
  • It has wider coverage than either Optus (98.5%) or Vodafone (98.4%).
  • Coverage is slightly less than the full Telstra 4G network (99.7%), so you might feel the difference in rural or regional areas.

Does Exetel have 5G?

Yes, Exetel offers 5G connectivity via the Telstra 5G network on most of their plans except for the Exetel Saver and Exetel Value plan.

customer service icon

Customer service

If you need to get in touch with Exetel, its service team is available 8:30am–5:30pm (AEST) Monday to Friday, and its tech support team is available 8:30am–10pm, Monday to Sunday.

You can:

  • Ring up the customer support team on the phone.
  • Send through an email, though this may result in a slower response.

bonus icon

Bonus features

Exetel has quite a number of bonus features available on its plans:

🔄 Data banking

At the end of each month, any unused data you have left over is stored in a data bank, up to a maximum of 1000GB.

Keep in mind that if you downgrade your plan, your data bank will be reset.

🌏 International inclusions

Exetel's 35GB and higher plans include unlimited talk and text to 15 countries, which can be useful if you have friends or family living overseas.

All plans allow you to purchase 300 minutes of international calls to 30 countries for $6. These minutes expire with your next plan recharge.

💰 Discount for bundling

So long as you also hold an Exetel broadband account, you'll get a discount on your broadband bill for additional Exetel services (including its mobile plans).

This discount starts at $5 a month with 1 extra service and increases to $15 a month at 5 additional services.

➕ Data add-ons

If you find yourself running out of data before the month is up, you can purchase 1 of 2 data top-ups:

  • 1GB for $10
  • 5GB for $25

Ready to sign up to Exetel?

Sadly, Exetel mobile plans are not available via Finder. You'll need to visit Exetel's website exetel.com.au/mobilephone and complete the application to sign up.

Or continue comparing mobile plans on Finder from 47 other providers to find the best plan for you.

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What if I want to keep my current phone number?
Once you've completed your purchase, Exetel will send you a SIM card (2–3 business days for delivery). During activation, indicate that you want to keep your number and it should be transferred in a few hours (though it can take up to 2 business days).

If your mobile number isn't currently registered under your name, it might take a little longer. Read more about how to change ownership of your mobile number.

Sources


To make sure you get accurate and helpful information, this guide has been edited by Moira Daniels as part of our fact-checking process.
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Writer

Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio

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Cameron Micallef is a personal finance journalist with eight years of experience, specialising in investing, property and household bills. He has written for Smart Property Investment, nestegg and Investor Daily. Cameron holds a Bachelor’s degree in Communication and Media Studies and Commerce, as well as a Tier 1 Generic Knowledge certification (RG146), ensuring compliance with ASIC standards. See full bio

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Cameron has written 156 Finder guides across topics including:
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