Exetel mobile plans

Our verdict: Exetel mobile plans aren’t the cheapest around, but its 1000GB data bank could come in handy for you.

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Cameron Micallef's headshot

By

Sam Baran

&

Cameron Micallef

Edited by

Moira Daniels

Updated

Fact checked
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Key takeaways

  • Exetel provides a 1000GB data bank to save unused data, but it resets if you downgrade your plan.
  • Coverage is on parts of the Telstra 4G network, reaching 98.8% of the Australian population.
  • Mandatory auto-recharge cannot be disabled until your Exetel mobile plan is cancelled.

Pros

  • 1000GB data bank stores excess data at the end of each recharge period
  • 300 international minutes add on

Cons

  • Auto-recharge is mandatory – no manual recharge option
  • Somewhat limited customer support options

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Checked 22 June 2026
Finder Score Data allowance Ongoing price Special offer
9.3
130GB
Wholesale Telstra 4G/5G network
$40
per 30 day recharge
per 30 day recharge
$40
per 30 days expiry
per 30 days expiry
Regular price
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Exetel mobile review: Our verdict

Exetel mobile plans aren't very exciting. Its prices aren't too expensive, but also aren't that very cheap falling somewhere in middle.

Its 1000GB data banking feature is handy, bumping up the amount of value you can squeeze from its plans, but other than that, there isn't too much going on.

Exetel could suit you if:

  • You like flexibility. Exetel has no lock-in contracts and its 1000GB data bank can store your extra data for later use (so long as you don't downgrade your plan).
  • You prefer longer recharge periods. Exetel's plans last 30 days, meaning 1 less recharge in a year in comparison to providers that offer 28-day recharges.

But keep in mind that Exetel:

  • Has mandatory auto-recharge until you cancel your plan, and this feature can't be disabled.
  • Uses only parts of the Telstra 4G network. If you live in a rural or regional area, you may appreciate a plan with full access to the Telstra 4G network instead (from Boost Mobile or Telstra itself).
  • Has few contact options. If you aren't prepared to wait on hold for its call centre, your only other option is to send an email.

Read a more detailed review on

Value for money
Coverage
Customer service
Bonus features

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Value for money

Exetel mobile plans aren't the best or worst in the market.

Its entry-level plan is around standard for its plan inclusion, as lower data plans tend to hover around $10–$15 a month.

  • Good to know: The rest of Exetel's plans average out to $1.20 per 1GB, which isn't great against a benchmark of $1 per 1GB. Although, like most mobile providers, you'll get better value for money if you choose a larger plan.

Things to watch out for:

  • You can't manually recharge your plan – instead, it will auto-recharge every 30 days and you can't disable this feature until you cancel your plan altogether.
  • When you run through your data allowance, you'll need to either purchase a data add-on or recharge to access more data.

coverage icon

Coverage

If you're after wide coverage in Australia, Exetel is a good choice:

  • You get access to parts of the Telstra 4G mobile network, which covers 98.8% of the population.
  • It has wider coverage than either Optus (98.5%) or Vodafone (98.5%).
  • Coverage is slightly less than the full Telstra 4G network (99.7%), so you might feel the difference in rural or regional areas.

Does Exetel have 5G?

Yes, Exetel offers 5G connectivity via the Telstra 5G network on most of their plans except for the Exetel Saver and Exetel Value plan.

customer service icon

Customer service

If you need to get in touch with Exetel, here's how you can get in touch:

  • Virtual Assistant - Mo: Mo is available 24/7 for fast issues such as bill sorting, or connection issues
  • Live Chat Support: Available Monday to Sunday from 9am to 9pm AEST/AEDT (Sydney time)

bonus icon

Bonus features

Exetel has quite a number of bonus features available on its plans:

🔄 Data banking

At the end of each month, any unused data you have left over is stored in a data bank, up to a maximum of 1000GB.

Keep in mind that if you downgrade your plan, your data bank will be reset.

🌏 International inclusions

Exetel's 35GB and higher plans include unlimited talk and text to 15 countries, which can be useful if you have friends or family living overseas.

All plans allow you to purchase 300 minutes of international calls to 30 countries for $6. These minutes expire with your next plan recharge.

Ready to sign up to Exetel?

Sadly, Exetel mobile plans are not available via Finder. You'll need to visit Exetel's website exetel.com.au/mobilephone and complete the application to sign up.

Or continue comparing mobile plans on Finder from 47 other providers to find the best plan for you.

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What if I want to keep my current phone number?
Once you've completed your purchase, Exetel will send you a SIM card (2–3 business days for delivery). During activation, indicate that you want to keep your number and it should be transferred in a few hours (though it can take up to 2 business days).

If your mobile number isn't currently registered under your name, it might take a little longer. Read more about how to change ownership of your mobile number.

Compare other products from Exetel

Sources

To make sure you get accurate and helpful information, this guide has been edited by Moira Daniels as part of our fact-checking process.
Sam Baran's headshot
Written by

Writer

Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio

Cameron Micallef's headshot
Co-written by

Journalist

Cameron Micallef is a personal finance journalist with eight years of experience, specialising in investing, property and household bills. He has written for Smart Property Investment, nestegg and Investor Daily. Cameron holds a Bachelor’s degree in Communication and Media Studies and Commerce, as well as a Tier 1 Generic Knowledge certification (RG146), ensuring compliance with ASIC standards. See full bio

Cameron's expertise
Cameron has written 150 Finder guides across topics including:
  • Energy
  • Mobile
  • Internet
  • Streaming
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