MATE Communicate offers NBN and ADSL2+ plans, with extra phone bundles if you want them and no long-term contracts tying you down.
What services does MATE offer?
MATE offers a range of NBN services, including fibre to the premises (FTTP), fibre-to-the-node (FTTN) and fixed wireless. In non-NBN areas, it also offers ADSL2+ plans. You can add a VOIP phone service to any plan. All services are month-to-month (no contract) so you can easily switch or cancel if your needs change, and there aren't any activation or plan switch fees.
How much does MATE cost?
All MATE plans are month-to-month, so there are no contracts. Setup costs vary depending on the plan you choose (which in turn will depend on the options available at your home address). Adding a phone service which includes unlimited calls to local, national and Australian mobile numbers costs $9 a month on NBN plans. Phone options for ADSL2+ customers cost between $10 and $30 a month.
What additional services are included?
What voice options are provided?
Across all MATE NBN plans, you can pay an extra $9 a month for a VOIP phone service. This includes unlimited calls to Australian local, national and mobile numbers. Calls to 13 or 1300 numbers cost 50 cents per call on FTTN and fixed wireless plans.
On ADSL2+ plans, VOIP service includes unlimited local and national calls. Calls to Australian mobiles cost 40 cents per minute, and calls to 13 or 1300 numbers are 50 cents each.
What happens if I exceed my monthly download limit?
If you're not on an unlimited plan, once you exceed your data allowance your connection speed will be slowed (shaped) to 256Kbps for the remainder of the month.
Bonus Netflix subscription
Subscribers on all NBN plans and city ADSL2+ plans receive 3 months of free Netflix. This is applied as a credit to your account each month. (Note that Netflix viewing will count against your monthly data limit, but this won't matter on unlimited plans.)