MATE Communicate Broadband | NBN and ADSL Plans

MATE Communicate offers NBN and ADSL2+ plans, with extra phone bundles if you want them and no long-term contracts tying you down.

QUICK GUIDE: Services - Costs - Extras - Pros & Cons


mate-communicate

What services does MATE offer?

MATE offers a range of NBN services, including fibre to the premises (FTTP), fibre-to-the-node (FTTN) and fixed wireless. In non-NBN areas, it also offers ADSL2+ plans. You can add a VOIP phone service to any plan. All services are month-to-month (no contract) so you can easily switch or cancel if your needs change, and there aren't any activation or plan switch fees.


How much does MATE cost?

All MATE plans are month-to-month, so there are no contracts. Setup costs vary depending on the plan you choose (which in turn will depend on the options available at your home address). Adding a phone service which includes unlimited calls to local, national and Australian mobile numbers costs $9 a month on NBN plans. Phone options for ADSL2+ customers cost between $10 and $30 a month.


What additional services are included?

What voice options are provided?

Across all MATE NBN plans, you can pay an extra $9 a month for a VOIP phone service. This includes unlimited calls to Australian local, national and mobile numbers. Calls to 13 or 1300 numbers cost 50 cents per call on FTTN and fixed wireless plans.

On ADSL2+ plans, VOIP service includes unlimited local and national calls. Calls to Australian mobiles cost 40 cents per minute, and calls to 13 or 1300 numbers are 50 cents each.


Pros and cons

Pros

  • No contract. There aren't any contracts with MATE plans, so you're not tied into a long-term arrangement.
  • Optional phone service. The $9 a month NBN phone bundle includes unlimited calls to Australian mobile, national and local numbers.

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2 Responses to MATE Communicate Broadband | NBN and ADSL Plans

  1. Default Gravatar
    thinkpic | March 24, 2016

    Are mate speeds subject to off peak speed changes?

    They offer a fibre to the premises option. Am I right that this only applies if NBN has directly connected you and that there is no option to have this option installed if you are in a fibre to the node area?

    • Staff
      Kenneth | March 31, 2016

      Hi thinkpic,

      The plans currently offered by Mate Communicate do not split the monthly data allowance into peak or off-peak. If you exceed your data allowance for the month, your speed will be reduced (shaped) for both peak and off-peak times.

      The Fibre to the Premises (FTTP) plan is only available for customers who are connected to the NBN FTTP network. Mate Communicate offers plans for customers who are connected to the Fibre to the Node or Fibre to the Basement networks.

      The company responsible for building the National Broadband Network, nbn, offers a Technology Choice program which allows end users to upgrade to an FTTP connection at the end user’s own expense.

      Thanks,
      Ken

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