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Mate Communicate broadband: NBN and ADSL plans compared

Mate Communicate offers NBN and ADSL broadband on simple, unlimited data plans at a competitive price.

Is Mate Communicate right for me?

  • What does Mate offer? Mate Communicate offers both NBN and ADSL broadband plans as well as a range of SIM-only mobile plans that operate on parts of the Telstra 3G and 4G networks.
  • Product highlights: No lock-in contracts, a simple plan structure and competitive pricing make Mate Communicate worth considering.
  • Watch out for: Mate Communicate does not yet disclose typical evening speeds for its NBN plans, making it difficult to predict how fast your connection will be before signing up.

Mate Communicate NBN plans

Mate Communicate's NBN plans explained

Mate Communicate provides NBN services to the vast majority of Australian households by supporting all the core fixed access technologies involved in the NBN rollout. This includes fixed-line technologies like fibre to the premises (FTTP) and fibre to the node (FTTN) as well as fixed wireless connections.

All Mate Communicate's NBN plans operate on a no-lock-in, month-to-month basis and include unlimited data. The four main tiers of NBN speeds are present and accounted for, with the ability to choose between Basic (nbn12), Standard (nbn25), Standard Plus (nbn50) and Premium (nbn100) connections.

Mate Communicate NBN

Learn more about Mate Communicate's NBN plans in our comprehensive guide.

Mate Communicate ADSL plans

Mate Communicate's ADSL plans explained

Simplicity remains the focus of Mate Communicate with its ADSL plans. It offers just two services: a standalone ADSL plan with unlimited data and an ADSL and home phone bundle that also packs unlimited data. Pricing for these two plans differs depending on where you live, with regional Aussies paying a premium due to the increased costs associated with the ADSL network in the country's remote areas.

Mate Communicate ADSL

Check out our guide for more information on Mate Communicate's ADSL offerings.

How does Mate Communicate compare?

  • Simple plans and no lock-in contracts make the sign-up process quick and easy
  • Not as cheap as other smaller telcos
  • Doesn't disclose typical evening speeds for its NBN plans

The short answer to the above question is "very simply". Mate Communicate keeps things basic with just four plans on offer plus an optional voice service on each. There’s no need to worry about how much data you’ll use each month, either, as all Mate Communicate's plans come with unlimited data.

The only thing to be mindful of is whether you will use enough data for the unlimited option to be worthwhile. Very casual users who do little more than read the news or check their emails will probably find Mate Communicate’s plans too expensive. There are very cheap NBN plans out there with smaller data allowances which may suit this kind of user better.

Being that there are only two plans, the comparison for Mate Communicate is relatively brief. The value proposition largely turns on whether you fall into the category of a "City Mate" or a "Country Mate".

Why should you consider Mate Communicate?

Mate Communicate’s premise as an NBN and ADSL provider is simplicity. It offers a small number of plans, all of which feature unlimited data and straightforward pricing. On this, the company achieves its stated goal.

On the value front, it’s a bit less clear. While Mate Communicate’s monthly fees for NBN plans are a little higher than the average plan, the company refers to its Australian ownership and customer service staff as a key differentiator. It also benefits from no contracts, no set-up, install or plan change fees, and no requirement to buy an expensive modem if you’ve already got one. If these things matter to you, then yes, Mate Communicate does offer good value.

However, if you’re just looking for the lowest cost service available, there are competitors offering better prices without the complexity of up-front discounting.

How to contact Mate Communicate

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2 Responses

  1. Default Gravatar
    thinkpicMarch 24, 2016

    Are mate speeds subject to off peak speed changes?

    They offer a fibre to the premises option. Am I right that this only applies if NBN has directly connected you and that there is no option to have this option installed if you are in a fibre to the node area?

    Reply
    • finder Customer Care
      KennethMarch 31, 2016Staff

      Hi thinkpic,

      The plans currently offered by Mate Communicate do not split the monthly data allowance into peak or off-peak. If you exceed your data allowance for the month, your speed will be reduced (shaped) for both peak and off-peak times.

      The Fibre to the Premises (FTTP) plan is only available for customers who are connected to the NBN FTTP network. Mate Communicate offers plans for customers who are connected to the Fibre to the Node or Fibre to the Basement networks.

      The company responsible for building the National Broadband Network, nbn, offers a Technology Choice program which allows end users to upgrade to an FTTP connection at the end user’s own expense.

      Thanks,
      Ken

      Reply
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