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TeleChoice plans
Our verdict: TeleChoice offers decent value for money, particularly to high data users. However, some of its plans require you to pay upfront for anywhere between 180 days and 13 months.
TeleChoice offers a good range of prepaid and postpaid plans suited to low, medium and high data users. Its prices become more favourable on plans with higher data limits.
Here are some reasons why you might enjoy TeleChoice:
Up to 500GB of data banking available on most plans.
Uses parts of Telstra's 3G, 4G and 5G network
Easily get your SIM online or purchase it from a participating TeleChoice authorised retailer
That said, TeleChoice has a few things to watch out for:
International roaming is only available in some countries if you have a postpaid plan. It's also limited to just calls and SMS. You'll need to call TeleChoice to activate roaming before you head overseas.
TeleChoice's prepaid and SIM only plans offer some decent value to customers, especially if you were to choose one of the larger plans. The provider has the added bonus its Prepaid 5G plans offering strong value for money, as long as you have a 5G compatible device.
Good to know: Besides its 5GB plan, the rest of TeleChoice's plans average out to a dollar-per-data value of $1.46 per 1GB. This is above the benchmark of $1 per 1GB.
TeleChoice offers 2 types of prepaid plans: Its regular prepaid plans last for 28 days, and long expiry plans last for 180 days.
Both are expensive for the data and features they come with.
Good to know: TeleChoice's prepaid plans represent an average value of $1.38 per 1GB, which is above the benchmark of of $1 per 1GB.
Coverage
If you're in need of wide coverage, TeleChoice is a great option:
It uses the wholesale Telstra 3G and 4G mobile network, which covers 98.8% of the Australian population
This is slightly less than Telstra's full 4G network (which covers 99.5% of Aussie) but is still better than that of Optus or Vodafone
You should get good coverage in metro areas, but may notice a slight drop in reception in some rural and regional areas
Does TeleChoice have 5G?
Yes, TeleChoice offers 5G connectivity via the Telstra 5G network across 2 of its prepaid plans. You will have the option of 48GB for $40 or 120GB for $55. Both of these plans are for 30 days.
Customer service
Have an issue? TeleChoice has a couple of ways for you to get in touch. You can:
Ring up the customer service team between 9am–8pm AEST weekdays, or 10am–6pm on weekends
Drop a query into the live chat on the TeleChoice website and talk to a customer agent
Send an email to its support team
Keep in mind that even though there aren't any TeleChoice stores, there are a number of authorised dealers where you can go to get help or buy a plan.
Customer satisfaction
We compared satisfaction ratings both on Finder and other reputable sites. As of June 2023, the ratings are as follows:
Product Review: 2.6/5 (342 reviews)
😁 Customers are most happy about:
Value for money
😞 Customers are least happy about:
Network issues including coverage and international roaming
Keep in mind: These reviews are subject to users' experiences and your personal experience with the service might differ from others.
Bonus features
🔄 Data banking
TeleChoice lets you bank up to 500GB of unused data, depending on which plan you buy.
Your data bank is preserved if you upgrade your mobile plan, but will be lost if you downgrade to a cheaper plan.
🌏 International inclusions
Some of TeleChoice's postpaid plans come with international calling minutes you can use to contact people in 20 selected countries.
📳 Add-ons for prepaid plans
If you have a prepaid plan, you can purchase the following add-ons:
International call packs: Purchase $5 or $15 of international call credit.
Extra data: Add on 1GB for $10 or 5GB for $20, both with 30 days expiry.
Which rivals are giving TeleChoice a run for its money?
If you're still comparing your options, consider these alternative choices for TeleChoice:
For similar but better:
Woolworths Mobile is another small provider that sells new phones on a plan, and also has some low-priced plans to go with them. Plus you get 10% off your monthly Woolworths shop.
For wider coverage:
Boost Mobile gets access to the full Telstra 4G network, making it a great alternative if you feel like the reduced Telstra wholesale network won't get it done.
For better long expiry plans:
If you're looking to sign up for the long-term, Kogan has an excellent collection of long expiry plans that offer cheap data compared to TeleChoice.
Ready to sign up to TeleChoice?
Once you've decided which TeleChoice plan you're after, you can easily sign up online and a SIM will be sent out to you. SIM delivery is free via standard postage, but can take up to 10 business days to arrive at your door.
What if I want to keep my current phone number?
You can opt to transfer your existing mobile number to TeleChoice during the activation process. TeleChoice advises that transfers normally take 4 hours or less but could take up to a couple of days to complete.
We've researched and reviewed hundreds of phone plans to make our guides as helpful as possible. Our experts can be seen across TV, print and digital media.
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Since 2015, we've helped over 1.2 million people find the right mobile plan by explaining features clearly and simply. We're here to help you make a decision.
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney.
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