Pros
- Multilingual support team
- Free international calls to up to 53 countries
Cons
- You cannot send or receive MMS
- Mobile app may not function very well
Lycamobile plans
Our verdict: Lycamobile should be on your radar if you're after excellent international call inclusions and higher data mobile plans.
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Compare Lycamobile plans
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Lycamobile review: Our verdict
Lycamobile's 28-day plans have some of the best international inclusions around.
If you aren't after international inclusions, you'll probably find the best value in its 2GB for $12 plan, which is the cheapest on the Telstra network.
Those looking for big data allowances will also be pleased as its 50GB plus plans are great bang for your buck.
Lycamobile holds a lot of positives:
- Free international calls to more than 50 countries on some of its 28-day prepaid plans
- Access to parts of the Telstra 3G and 4G network, covering 98.8% of Australians
- Frequent promotional offers for bonus data or first month discounts
- Choice of picking up a Lycamobile SIM at convenience stores or ordering it online
But just be aware that:
- While there is a Lycamobile app, there are many complaints online about it operating very poorly.
- If you're in need of stronger coverage, you might be better off picking up a plan from Boost Mobile or Telstra instead to get the full network coverage (99.5%).
- Lycamobile has roaming switched on by default, which can get very expensive. We recommend picking up a local or travel SIM instead to cut down on costs if you're going overseas.
Read a more detailed review on
Value for money
Lycamobile's 2GB for $12 plan is the cheapest 28-day offer available on the Telstra network, and a great way to get wide coverage for a low price each month.
Those that are more regular mobile users may enjoy Lycamobile's higher data plans instead. These cost under $1 per GB, which is the benchmark you want to aim for.
Lycamobile's long expiry plans function more like long-term contract plans.
Rather than getting all your data at once, you pay a fee upfront, and then you'll receive monthly allotments of data for 6 or 12 months.
These plans are on par with its regular plans, which means you won't really save money for being locked in for a longer period.
Lycamobile has a 7-day plan offering 10GB for $10. It hits the benchmark of $1 per GB but since it only lasts a week, it may not suit your needs.
Things to watch out for:
- Automatic recharge is activated by default, and can only be disabled by following a specific list of steps listed on Lycamobile's website.
- Roaming is automatically active when you go overseas with very high pay as you go rates. To deactivate roaming you must call up the customer service team.
- Many plans come with bonus data which appears to vanish after a set date, rather than after a set number of recharges like other prepaid plans.
Coverage
Lycamobile uses parts of the Telstra 3G and 4G mobile network, meaning you should have solid coverage.
- It has access to Telstra's wholesale network, which reaches 98.8% of the population.
- This is wider coverage than that offered by Vodafone or Optus.
- You shouldn't have any problems in metro areas, but may notice a difference mostly in rural and regional areas compared to a plan on the full Telstra 4G network (which reaches 99.5% of Aussies)
Customer service
If you have a question and want to get in touch with the Lycamobile team, you can reach them between 9am–6pm AEST, Monday to Saturday:
- Call up the Lycamobile support team, which has multilingual support available for non-English languages.
- Leave a message on live chat on the Lycamobile website during service hours.
- Ask a question via the Lycamobile Twitter or Facebook page.
Bonus features
Lycamobile focuses on delivering international inclusions but has a couple of other features too.
🌍 International calls
If you need to call other countries to stay in touch, Lycamobile has more generous inclusions than most.
You'll get unlimited calls to up to 53 countries, depending on your plan. Some plans also come with international call minutes to selected countries.
🔃 Data add-ons
If you find your data falling short for some months, you can purchase quick top-ups that last till your next recharge.
Purchase anywhere from 1GB for $5 all the way up to 50GB for $50.
🧑🤝🧑 $5 referral bonus
When someone signs up using a referral code you gave to them, you'll get $5 credit on your account.
As referral bonuses go, it's pretty minor and doesn't match up well against other referral programs from other providers like felix ($35) and Circles.Life ($100).
Which rivals are giving Lycamobile a run for its money?
Although Lycamobile performs well, there are some other providers you might want to consider too:
Another strong international option:
If you like Lycamobile's international inclusions, Lebara might be even better. It offers unlimited calls and texts to up to 64 countries, with other features like data banking and data gifting too.
For wider coverage:
Boost Mobile's plans come with full access to Telstra's 4G mobile network reaching 99.5% of the population, rather than the reduced wholesale version (98.8%).
For better long-expiry plans:
Kogan has huge amounts of data available with a 365-day expiry for quite reasonable prices. You also get to keep unused data from month-to-month.
Ready to sign up to Lycamobile?
Unfortunately, Lycamobile is not available via Finder. Instead, you'll need to head over to www.lycamobile.com.au and purchase the plan you're after there. Or you can continue comparing plans from 45 other providers on Finder.
What if I want to keep my current phone number?
Once you have your SIM, you can fill out the Port-In form on the website. Lycamobile advises it will take around 2.5 business hours for the transfer to complete.
If your current number is under someone else's name (a parent or a partner), it might involve some more steps. Check our guide on how to transfer ownership of your mobile number.
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Ask an Expert
Hi I’m a prepaid user with Lyca, how can I top up the fee for my existing number?
Hi Le,
Thank you for your inquiry.
You can visit Lycamobile Australia website to top-up your number. Midway on the page, you would see a table containing their prepaid plans. Look for your desired package and click “Existing Customer BUY HERE” orange button. Once clicked, you can put in your personal information and then the card information to complete the request.
Just a reminder to consult Lycamobile directly or review their Information Summary sheets to know which package suits your needs.
Hope this helps.
Cheers,
Jonathan
If I go overseas, does it work and still have good rates from Indonesia to Australia?
Hi Steve,
Thanks for your comment.
Lycamobile does work when you’re roaming in Indonesia. And yes, there are different rates to Australia when roaming in Indonesia. This is why you would be well advised if you’ll directly get in touch with Lycamobile.
Regards,
Jhezelyn
With the $29 plan do we enter into a contact for certain period of time.
Hello Jay!
Thanks for your question.
I am pleased to inform you that Lyca mobile currently offers pay as you go plans. Which means you will not be billed monthly and no lock in contracts to sign.
Regards,
Chester
Hi this is me Mamta I got problem im using lycamobile but my SIM card was locked and it say I need puk number but I don’t have that number can yuh please tell me what to do to unlock my sim back again
Hi Mamta,
You’ve reached finder. I would recommend contacting Lycamobile’s customer support on 1300 854 607 from another phone. They should be able to give you a PUK number to unlock your SIM.
Thanks,
Brodie
Hi this is me Mamta I got problem in using lycamobile but my SIM card was locked and it say I need puk number but I don’t have that number can yuh please tell me what to do to unlock my sim back again
Hello Mamta,
Thanks for your question.
No need to worry your PUK can be obtained from your service provider. All you need to do is give them a call and provide the needed information to verify your account and you may receive your PUK code to have your sim card unlocked.
I hope this helps.
Cheers!
Chester