We've scored over 290+ mobile plans on everything from cost to data allowance and important features.
Our experts give each plan a score out of 10 - totally fair, with no commercial strings attached.
While Tangerine has some of the best and cheapest NBN plans around, its mobile plans are just okay.
You only have the option of month-to-month plans, but they're at least suited to all sorts of data users - from low to high.
Its value is better served with the higher data plans as they stack up much better against our $1 per GB benchmark.
Here's what you may appreciate with Tangerine mobile:
But Tangerine is lacking on some fronts:
Tangerine's entry-level plans are fairly standard, matching up almost exactly with those from other budget Telstra providers such as ALDI Mobile.
Again like most providers, when it comes to data, you'll get better value if you sign up to a larger plan.
Tangerine uses parts of the Telstra 4G and 5G network for its plans.
Tangerine's support services are available 8:30am-7pm AEST Monday to Friday, or 9am-6pm weekends. You can:
Tangerine's plans are feature-light, with just a couple of options on some plans.
When you travel overseas in selected countries, a 24-hour roaming pack will automatically activate.
When you travel overseas in selected countries, you'll need to purchase and activate an International Travel Pack before your service will work overseas.
All other countries have expensive pay-as-you-go data and calls, making a local or travel SIM a much better option.
Tangerine's SIM-only plans include calls to its Top 15 countries.
This is a welcome extra if you frequently call friends or family overseas, but is also widely available from cheaper providers.
Once you've decided which Tangerine plan you like, you'll simply have to fill out a few details. From there Tangerine will take care of the rest. SIM delivery is free via standard postage, and physical SIMs typically arrive within 5–7 business days after ordering.
What if I want to keep my current phone number?
You can choose to keep your current number during the SIM activation process (which requires you to ring up Tangerine). The activation and transfer process should take between 10 minutes and 1 hour.
If your current number is under someone else's name (a parent or a partner), it might take a little longer. Check our guide on how to transfer ownership of your mobile number..
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How can one contact Tangerine from abroad please?
Hi Lawrie,
You can contact Tangerine for general sales or service enquiries via WhatsApp at +61 429 637 422, or use the 24/7 Live Chat (Peely) available on the bottom right-hand corner of the Tangerine website.
You could also log into the customer portal (Tangerine Self Care Portal) to manage your services, submit billing enquiries or request a payment extension. Best of luck!
Where can I find the Value Pack if we sign up for Tangerine mobile (2) plus NBN. We have fibre internet, and already have a Telstra Modem.
Hi MarJC, if you head to this url: https://www.finder.com.au/broadband-plans/tangerine-broadband and hit the ‘Go to site’ button, you’ll be taken to a page where you can choose your internet and mobile plan for a bundle package. Hope this helps!
I want to keep my existing mobile number., use a pre-paid plan with min 24GB/month on 4/5G network. What plan is available
Hi John, you can take our quiz to filter to plans that match your data needs: https://www.finder.com.au/mobile-plans. Alternatively, you can find our top picks for best prepaid mobile plans here: https://www.finder.com.au/mobile-plans/best-prepaid-plans. Hope this helps!
I live in Kilsyth Victoria, where reception on NBN is not too good. At present I am with Telstra, and wondered if my reception could be even worse with Tangerine?
Hi Elise! Tangerine currently offers NBN speeds of up to 700 Mbps in your suburb, but it depends on your residential address. If your street uses Fibre to the Curb (FTTC), you aren’t going to get anywhere near those speeds.
However, Tangerine does currently offer a free Fibre to the Premises (FTTP) upgrade on high-speed plans (100Mbps and above).
If you’re currently struggling with an FTTC connection, this could be a great way to fix your connectivity issues at no extra cost. You can check out the eligible plans here (Speedy and above).