- 50% of the Telco's profits are donated to charity
- 500GB data banking
- 14 day no-risk trial
- Plans aren't the best value from a price perspective
Goodtel is a mobile and NBN provider designed for those who want want to do the right thing over getting the absolute best mobile deal.
It has a lot going for it in terms of ethical values. It donates 50% of its profits towards charities of its customers' choice, meaning some of your money goes towards a good cause. It's also certified carbon neutral by the government-backed Climate Active program.
Beyond this, Goodtel's plans themselves aren't great bang for your buck. The plans cost more for the data offered than many other mobile providers and you won't get all the additional features it's competition can offer.
Goodtel could be right for you if:
But keep in mind that Goodtel:
Goodtel's mobile plans are a bit more expensive than most, partly because it donates 50% of its profits to good causes.
Its entry-level plan ($26 for 12GB) is quite expensive, costing $8 per 1GB of data. These kinds of lower data plans usually cost around $5-$15.
Goodtel mainly uses parts of the Telstra 3,4 and 5G mobile network.
Yes, Goodtel offers 5G connectivity via the Telstra 5G network but only on its 120GB for $71 plan. The rest of Goodtel's plans operate on the Telstra's 4G network.
Goodtel is available to help with your concerns 7 days a week. You can:
Goodtel has a couple of fun features included on its plans:
Goodtel is currently partnered with 9 charities, including the National Breast Cancer Founation, OzHarvest, ChildFund Australia and more.
You pick a charity when you sign up and Goodtel will donate 50% of your plan profits towards that cause.
Goodtel is certified carbon neutral by Climate Active, a government-backed program.
Goodtel invests in the Savannah Burning project in the Tiwi Islands and has an office powered by 100% renewable energy.
If you aren't happy with your mobile plan within 14 days of activation, you can contact Goodtel through its online enquiry form and get a full refund.
Goodtel is one of 2 telcos in Australia to receive a B Corp Certification (the other is Start Broadband).
This means that Goodtel meets high standards of performance, accountability and transparency across its company's operations.
You'll get unlimited international minutes on 2 of Goodtel's plans: 15 countries are included on the $56 Big plan and 15 countries on the $46 Mega plan.
This could be handy if the country you'd like to call is included and you prefer the bigger plans Goodtel has to offer.
If a friend signs up to Goodtel using your referral code, you and your friend will each get $20 off your next bill.
For cheaper carbon neutral plans:
Belong is another carbon-neutral mobile provider that has cheaper data on its plans (if you aren't worried about Goodtel's charity donations).
For better bang for your buck:
Moose Mobile has a wide range of good value plans that suit almost any budget or data need, with cheaper 12-month contracts for those who don't mind commitment.
For better coverage:
Boost Mobile is the only smaller provider that has full access to the Telstra 4G mobile network, rather than the reduced network Goodtel uses.
Unfortunately, Goodtel isn't available for purchase through Finder. You'll have to visit Goodtel's website www.goodtel.com.au/good-mobile to buy your plan there.
Otherwise, continue comparing mobile plans on Finder to find one better suited for you.
What if I want to keep my current phone number?
All you need to do is choose the option to transfer your number when you activate your SIM. Goodtel doesn't list a timeframe, but it shouldn't take more than 24-48 hours for the transfer to complete.
If your current mobile number isn't registered under your name, it might take a couple more steps. Read our guide on how to change ownership of your mobile number here.
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