Goodtel Plans & Review

Browse the Internet without guilt and support a good cause by getting your NBN plan from Goodtel.

Updated Jun 12, 2020. What changed?

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Goodtel prides itself on being a social enterprise telco. Feel good signing up for one of Goodtel's plan knowing that it donates 50% of its profits to charities that help both people and the planet.

Top features:

50% plan profits go to charitable causes
No lock in contracts

Compare Goodtel's NBN plans here

Goodtel has a simple set of plans across a wide range of NBN speeds.

Goodtel has three simple NBN plans for people who just want an Internet connection without the bells and whistles:
- NBN25. Unlimited data for $67 per month. Typical evening speed of 25.00 Mbps.
- NBN50. Unlimited data for $77 per month. Typical evening speed of 42.00 Mbps.
- NBN100. Unlimited data for $97 per month. Typical evening speeds of 83.00 Mbps.
All of these come as month-to-month plans. There's no set-up fee, and you can either buy a modem starting at $110 from Goodtel, or simply supply your own.

Goodtel review: Why should you consider them?

Goodtel's Internet plans share the following features:

Price

$67 and up monthly

Technology type available

NBN

NBN speeds available

NBN25, NBN50, NBN100

Optional extras

Phone line

Support

Phone support

While Goodtel is a relative newcomer on the broadband scene, only founded as recently as 2018, it's already set itself apart from the rest. Right out of the gate, there are not many other companies that promise to donate 50% of any profits they make to a charitable cause.

In terms of plan value, Goodtel's typical evening speeds are just a little below average for each category (e.g. Premium typical speed of 83.00Mbps vs. the ACCC average of 84.5Mbps), but not enough to be a huge concern. However, its plans aren't the cheapest on the market - once the discount for the first six months wears off, prices return to around Finder averages for their speed tier.

All in all, Goodtel's not a bad choice if you're looking to do some good for a number of causes and you don't mind paying a little bit extra to do so.

Extra features from Goodtel

Charitable causes. When you sign up to a Goodtel plan, 50% of the profits from your plan will go towards a charitable cause. Goodtel has several charitable partners, including the National Breast Cancer Foundation, OzHarvest and many more.
14-day Goodness Guarantee. You can cancel your Goodtel service within the first 14 days of signing up for no penalty at all. You will also be refunded any modem fee you've paid, but you do have to ship the modem back to Goodtel at your own expense and in good condition.
Home phone. By default, you can't make calls on a Goodtel plan. But for an extra $10 a month, you'll get a home phone number and be able to make unlimited national, local and mobile calls within Australia.

Is Goodtel right for your needs?

The good stuff

50% of profits go to a nominated charity
No early exit fees on contracts
14-day satisfaction guarantee
Choice of BYO modem or purchase one from them

The not-so-good stuff

Fairly expensive plans compared to other providers

The bottom line: If you don't mind paying a little more, Goodtel is a solid choice that gives back to charities that matter to you.

Goodtel FAQ

Do I need a new modem to sign up to Goodtel?

If you've never been connected to the NBN before, chances are that you'll need a new modem. Goodtel sells modems starting from $110. Otherwise, you can purchase your own modem and use it with Goodtel's service.

Do Goodtel's NBN plans include calls?

By default, you won't have any access to a home phone line or calls with Goodtel. But for $10 a month, you can add on a home phone line with unlimited national and mobile calls within Australia.

Thank you for your feedback!

Sam Baran

Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney.

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Goodtel Plans & Review

Browse the Internet without guilt and support a good cause by getting your NBN plan from Goodtel.

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