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Goodtel Plans & Review

Browse the Internet without guilt and support a good cause by getting your NBN plan from Goodtel.

Sam Baran
Sam Baran

Updated

Goodtel Broadband

Goodtel prides itself on being a social enterprise telco. Feel good signing up for one of Goodtel's plan knowing that it donates 50% of its profits to charities that help both people and the planet.

Compare Goodtel's NBN plans here

Goodtel has a simple set of plans across a wide range of NBN speeds.

Goodtel review: Why should you consider them?

Key features

Price: $71 per month and up
Technology type: NBN
NBN speeds: NBN25, NBN50, NBN100
Optional extras: Phone line
Support: Phone support

While Goodtel is a relative newcomer on the broadband scene, only founded as recently as 2018, it's already set itself apart from the rest. Right out of the gate, there are not many other companies that promise to donate 50% of any profits they make to a charitable cause.

In terms of plan value, Goodtel's typical evening speeds are just a little below average for each category, but not enough to be a huge concern. However, its plans are hardly the cheapest on the market, especially once the discount for the first six months wears off.

All in all, Goodtel's not a bad choice if you're looking to do some good for a number of causes and you don't mind paying a little bit extra to do so.

Extra features from Goodtel

  • Charitable causes. When you sign up to a Goodtel plan, 50% of the profits from your plan will go towards a charitable cause. Goodtel has several charitable partners, including the National Breast Cancer Foundation, OzHarvest and many more.
  • 6-month discount. For the first six months of your plan, you'll receive a reduced monthly rate. Be aware that prices may jump by up to $10 after this period expires.
  • 14-day Goodness Guarantee. You can cancel your Goodtel service within the first 14 days of signing up for no penalty at all. You will also be refunded any modem fee you've paid, but you do have to ship the modem back to Goodtel at your own expense and in good condition.
  • Home phone. By default, you can't make calls on a Goodtel plan. But for an extra $10 a month, you'll get a home phone number and be able to make unlimited national, local and mobile calls within Australia.


Is Goodtel right for your needs?

The good stuff

  • 50% of profits go to a nominated charity
  • 6-month discount for new customers
  • No early exit fees on contracts
  • 14-day satisfaction guarantee
  • Choice of BYO modem or purchase one from them

The not-so-good stuff

  • Fairly expensive plans compared to other providers

The bottom line: If you don't mind paying a little more, Goodtel is a solid choice that gives back to charities that matter to you.

Goodtel FAQ

Do I need a new modem to sign up to Goodtel?

If you've never been connected to the NBN before, chances are that you'll need a new modem. Goodtel sells modems starting from $110. Otherwise, you can purchase your own modem and use it with Goodtel's service.

Do Goodtel's NBN plans include calls?

By default, you won't have any access to a home phone line or calls with Goodtel. But for $10 a month, you can add on a home phone line with unlimited national and mobile calls within Australia.

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