- Data banking and gifting available
- Australia-based customer support
- Community-led approach
- Limited video MMS on cheaper plans
- Can't activate your SIM online
Better Life Mobile has a solid set of plans that offer fairly good value for their price.
Most of its mid-range plans between $30-40 offer data for under $1 per GB, which is what you should be aiming for in a mobile plan.
Better Life also stands apart from other mobile providers in terms of social engagement, with initiatives such as providing prepaid phones to people in need.
Better Life could be right for you if:
But Better Life does lack in some areas, including:
Better Life's entry level Small plan provides fairly average value at $20 for 4GB. This is equivalent to $4.50 per 1GB, comparable to other entry-level plans that cost between $4 and $10 per 1GB.
The rest of its plans are also reasonably competitive, averaging $0.93 per 1GB compared to a benchmark of $1 per 1GB.
You can easily find more long expiry plans that come with more inclusions for a cheaper yearly price.
Better Life uses parts of the Telstra 3G and 4G network to provide coverage.
Better Life has several ways to get in touch if you have an issue or a question. Help is available from 9am to 5:30pm AEST, Monday to Friday. You can:
Better Life's mobile plans have a few extra features for customers.
If the base inclusions aren't enough for you, there are 2 bonus packs with extra inclusions that you can purchase:
Keep in mind that the bonus data gets consumed before your included plan data.
You can store up to 500GB of unused data between months, depending on your plan.
Watch out though, as you'll lose all your banked data if you downgrade your plan to something cheaper.
You can gift data from your plan (but not banked data) to other Better Life Mobile users.
While all monthly plans can receive data, only Better Life's 30GB and higher plans can gift it.
If a friend signs up to Better Life with your referral, you'll get 1 month free on your mobile plan.
For carbon-neutral plans:
If you're interested in supporting the environment, Belong has 100% carbon-neutral mobile plans at reasonable prices.
Once you've decided which Better Life plan you're after, you can easily sign up online, in just a few minutes. SIM delivery is free via standard postage, but can take up to 10 business days to arrive at your door.
What if I want to keep my current phone number?
You can choose to keep your current number when you activate your SIM. However, you'll have to call Better Life to activate. It advises that the transfer process should take less than an hour in most cases.
If your current mobile number isn't registered under your name, it might take a few more steps. Read our guide on how to change ownership of your mobile number here.
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