Better Life Mobile plans

Our verdict: Better Life's mobile plans are of decent value, with a focus on providing affordable services to lower-income customers.

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Pros

  • Data banking and gifting available
  • Australia-based customer support
  • Community-led approach

Cons

  • Phone support only open on weekdays
  • Can't activate your SIM online

Compare Better Life Mobile plans

Finder Score Provider Rating Data allowance Ongoing price Special offer
Better Life Mobile logo
7.8
Better Life $30
PrepaidNo lock-in contract
$30
$28
for first 12 recharges
7.8
5.0/5
15GB
Wholesale Telstra 4G/5G network
$30
per 30 day recharge
per 30 day recharge
$30
per 30 days expiry
per 30 days expiry
$30
$28
for first 12 recharges
Discount: $28/recharge for first 12 recharges, then $30/recharge. Ends 31 Jan 2027. T&Cs apply.
View details
Compare product selection
Better Life Mobile logo
8.1
Better Life $36
PrepaidNo lock-in contract
$36
$33
for first 12 recharges
8.1
5.0/5
45GB
Wholesale Telstra 4G/5G network
$36
per 30 day recharge
per 30 day recharge
$36
per 30 days expiry
per 30 days expiry
$36
$33
for first 12 recharges
Discount: $33/recharge for first 12 recharges, then $36/recharge. Ends 31 Jan 2027. T&Cs apply.
View details
Compare product selection
Better Life Mobile logo
8.3
Better Life $46
PrepaidNo lock-in contract
$46
$39
for first 12 recharges
8.3
5.0/5
70GB
Wholesale Telstra 4G/5G network
$46
per 30 day recharge
per 30 day recharge
$46
per 30 days expiry
per 30 days expiry
$46
$39
for first 12 recharges
Discount: $39/recharge for first 12 recharges, then $46/recharge. Ends 31 Jan 2027. T&Cs apply.
View details
Compare product selection
Better Life Mobile logo
8.3
Better Life $50
PrepaidNo lock-in contract
$50
$44
for first 12 recharges
8.3
5.0/5
100GB
Wholesale Telstra 4G/5G network
$50
per 30 day recharge
per 30 day recharge
$50
per 30 days expiry
per 30 days expiry
$50
$44
for first 12 recharges
Discount: $44/recharge for first 12 recharges, then $50/recharge. Ends 31 Jan 2027. T&Cs apply.
View details
Compare product selection
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Finder Score for mobile plans

We've scored 290+ mobile plans on everything from cost to data allowance and important features.

Our experts give each plan a score out of 10 - totally fair, with no commercial strings attached.

Read the full methodology

Better Life Mobile review: Our verdict

Better Life Mobile has a solid set of plans that offer fairly good value for their price.

Its mid-range and larger plans work out cheaper per GB than its entry-level plan, so they're the better value if you use a fair bit of data.

Better Life also stands apart from other mobile providers in terms of social engagement, with initiatives such as providing prepaid phones to people in need.

Better Life could be right for you if:

  • You have other friends with Better Life too. Some plans let you gift your unused data to other Better Life users to help them get through the month. You can also refer friends and get 1 month free on your own plan.
  • You value local customer support. Better Life's support team is based in Sydney and Melbourne.
  • If you are looking for a social impact mobile provider. Better Life is a member of Good Shepherd's Financial Inclusion Action Plan (FIAP) program. It is helping to break down the barriers to digital and financial inclusion through the provision of fair, affordable and accessible mobile phone services.

But Better Life does lack in some areas, including:

  • Limited support hours. Phone support is only open during business hours on weekdays, so you can't call for help in the evening or on weekends.
  • No online activation. Most providers allow you to activate your plan online, but you'll need to ring up the Better Life Mobile team to activate your SIM once it arrives.
  • No international roaming. If you're travelling overseas, you'll need to pick up a local or travel SIM to get service.

Read a more detailed review on


money icon

Value for money

Better Life's entry-level plan provides fairly average value at $30 for 15GB, which works out to a higher cost per GB than its larger plans.

Those bigger plans give you more data for each dollar you spend, so compare the price and data of each plan in the table above.

coverage icon

Coverage

Better Life uses the Telstra Wholesale Mobile Network (4G and 5G) to provide coverage. Check the table above to see which plans include 5G.

  • This network covers 98.8% of the population, which is more than both Optus (98.5%) and Vodafone (98.5%).
  • It's not using Telstra's full 4G network, which means you'll have slightly less coverage than a plan direct from Telstra (99.7%).
  • You shouldn't have any problems in metro areas, but you might lose coverage in some rural and regional areas.

customer service icon

Customer service

Better Life has several ways to get in touch if you have an issue or a question. Help is available from 9:30am to 4:30pm AEST, Monday to Friday (excluding public holidays). You can:

  • Ring up the customer support line.
  • Send an enquiry via the contact form on the website if you don't mind a slower response.
  • Good to know: Better Life's customer support team is based in Sydney and Melbourne.

bonus icon

Bonus features

Better Life's mobile plans have a few extra features for customers.

🛒 Bonus packs

If the base inclusions aren't enough for you, there are add-ons you can buy:

  • An Overseas Calls bolt-on, which adds calls to selected overseas countries to your existing plan.
  • Extra data, which may be available on some plans and usually expires on your next recharge date.

Keep in mind that extra data add-ons are used last, after your included plan data, banked data and gifted data.

🔄 Data banking

You can bank your unused data between months instead of losing it.

Watch out though, as you'll lose all your banked data if you downgrade your plan to something cheaper.

🎁 Data gifting

You can gift data from your plan (but not banked data) to other Better Life Mobile users.

Any active Better Life service can receive gifted data, and most plans can gift it. Check your plan's Critical Information Summary to confirm whether yours can.

💰 Referral bonus

If a friend signs up to Better Life with your referral, you'll get 1 month free on your mobile plan.

Ready to sign up to Better Life Mobile?

Once you've decided which Better Life plan you're after, you can easily sign up online, in just a few minutes. Better Life usually posts your SIM within 24 hours of receiving your order and payment, and Australia Post normally delivers it within 1 to 5 business days.

phone icon

What if I want to keep my current phone number?
You can choose to keep your current number when you activate your SIM. However, you'll have to call Better Life to activate. It advises that the transfer process should take less than an hour in most cases.

If your current mobile number isn't registered under your name, it might take a few more steps. Read our guide on how to change ownership of your mobile number here.


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To make sure you get accurate and helpful information, this guide has been edited by Joselle Delos Reyes as part of our fact-checking process.
Sam Baran's headshot

Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio

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Co-written by

Journalist

Cameron Micallef is a personal finance journalist with eight years of experience, specialising in investing, property and household bills. He has written for Smart Property Investment, nestegg and Investor Daily. Cameron holds a Bachelor’s degree in Communication and Media Studies and Commerce, as well as a Tier 1 Generic Knowledge certification (RG146), ensuring compliance with ASIC standards. See full bio

Cameron's expertise
Cameron has written 126 Finder guides across topics including:
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