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Better Life Mobile

Better Life Mobile plans

Our verdict: Better Life's mobile plans are of decent value, with a focus on providing affordable services to lower-income customers.

5.0 ★★★★★ (1 review) Write a review

We’re reader-supported and may be paid when you visit links to partner sites. We don’t compare all products in the market, but we’re working on it!

Pros

  • Data banking and gifting available
  • Australia-based customer support
  • Community-led approach

Cons

  • Limited video MMS on cheaper plans
  • Can't activate your SIM online

Compare Better Life Mobile plans

1 - 3 of 6
Name Product Features Data Price
  • Unlimited standard national calls & texts
4GB
Data
$4.50 per GB
$18
per month
4GB
Data

$4.50/GB
$18
per month
View details
  • Unlimited standard national calls & texts
22GB
Data
$1.14 per GB
$25
per month
22GB
Data

$1.14/GB
$25
per month
View details
  • Unlimited standard national calls & texts
30GB
Data
$0.97 per GB
$29
per month
30GB
Data

$0.97/GB
$29
per month
View details
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Compare up to 4 providers

Better Life Mobile review: Our verdict

Better Life Mobile has a solid set of plans that offer fairly good value for their price.

Most of its mid-range plans between $30-40 offer data for under $1 per GB, which is what you should be aiming for in a mobile plan.

Better Life also stands apart from other mobile providers in terms of social engagement, with initiatives such as providing prepaid phones to people in need.

Better Life could be right for you if:

  • You have other friends with Better Life too. Some plans let you gift your unused data to other Better Life users to help them get through the month. You can also refer friends and get 1 month free on your own plan.
  • You value local customer support. Better Life's support team is based in Victoria.


But Better Life does lack in some areas, including:

  • Having limited video MMS. Cheaper plans restrict the number of video MMS you can send each month. This shouldn't be an issue unless you frequently send these types of messages.
  • No online activation. Most providers allow you to activate your plan online, but you'll need to ring up the Better Life Mobile team to activate your SIM once it arrives.
  • No international roaming. If you're travelling overseas, you'll need to pick up a local or travel SIM to get service.

Read a more detailed review on


money icon

Value for money

Better Life's entry level Small plan provides fairly average value at $18 for 4GB. This is equivalent to $4.50 per 1GB, comparable to other entry-level plans that cost between $4 and $10 per 1GB.

The rest of its plans are also reasonably competitive, averaging $0.93 per 1GB compared to a benchmark of $1 per 1GB.
Better Life only really falls short with its singular 12-month plan. You pay $109 for only 500MB data per month and unlimited standard calls and texts, which is terrible value.
  • Good to know: This plan is only suitable for those not looking to use any data over a full year. If you go over your data limit, you'll need to pay $10 for every extra 1GB you use.
  • You can easily find more long expiry plans that come with more inclusions for a cheaper yearly price.

coverage icon

Coverage

Better Life uses parts of the Telstra 3G and 4G network to provide coverage.

  • This network covers 98.8% of the population, which is more than both Optus (98.5%) and Vodafone (96%).
  • It's not using Telstra's full 4G network, which means you'll have slightly less coverage than a plan direct from Telstra (99.5%).
  • You shouldn't have any problems in metro areas, but you might lose coverage in some rural and regional areas.

customer service icon

Customer service

Australia flag icon
Australia-based customer support
customer support icon
Live chat available

Better Life has several ways to get in touch if you have an issue or a question. Help is available from 9am to 5:30pm AEST, Monday to Friday. You can:

  • Ring up the customer support line.
  • Open up live chat on the Better Life website (although this may only lead to the Better Life team calling or emailing you back).
  • Send an enquiry via the contact form on the website if you don't mind a slower response.
  • Good to know: Better Life has local customer support based in Victoria.

bonus icon

Bonus features

Better Life's mobile plans have a few extra features for customers.

🛒 Bonus packs

If the base inclusions aren't enough for you, there are 2 bonus packs with extra inclusions that you can purchase:

  • $10 for 120 minutes of international calls (to 50 countries) plus 120 international SMS. Expires at plan refresh.
  • $10 for 12GB of data. Expires after 180 days.

Keep in mind that the bonus data gets consumed before your included plan data.

🔄 Data banking

You can store up to 500GB of unused data between months, depending on your plan.

Watch out though, as you'll lose all your banked data if you downgrade your plan to something cheaper.

🎁 Data gifting

You can gift data from your plan (but not banked data) to other Better Life Mobile users.

While all monthly plans can receive data, only Better Life's 30GB and higher plans can gift it.

💰 Referral bonus

If a friend signs up to Better Life with your referral, you'll get 1 month free on your mobile plan.

Which rivals are giving Better Life Mobile a run for its money?

For more community involvement:

Picture not described
Goodtel donates 50% of its profits from your mobile plan towards its community partners and has 7-day customer support.

For carbon-neutral plans:


belong logo

If you're interested in supporting the environment, Belong has 100% carbon-neutral mobile plans at reasonable prices.

For wider coverage:
boost mobiile logo

Boost Mobile uses the full Telstra 4G mobile network covering 99.5% of the population rather than the reduced wholesale network used by other smaller providers.

Ready to sign up to Better Life Mobile?

Unfortunately, Better Life Mobile is not available via Finder. You'll need to head to betterlifemobile.com.au to purchase your desired mobile plan.

Otherwise, you can keep comparing mobile plans on Finder to find one that suits you.

Compare mobile plans

phone icon

What if I want to keep my current phone number?
You can choose to keep your current number when you activate your SIM. However, you'll have to call Better Life to activate. It advises that the transfer process should take less than an hour in most cases.

If your current mobile number isn't registered under your name, it might take a few more steps. Read our guide on how to change ownership of your mobile number here.


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