Finder makes money from featured partners, but editorial opinions are our own.

Better Life Mobile plans

Our verdict: Better Life's mobile plans are of decent value, with a focus on providing affordable services to lower-income customers.

Not enough reviews Write a review
Better Life Mobile

Pros

  • Data banking and gifting available
  • Australia-based customer support
  • Community-led approach

Cons

  • Limited video MMS on cheaper plans
  • Can't activate your SIM online

Compare Better Life Mobile plans

Name Product AUFMP-SIM Ongoing data Ongoing price Apply Mobile
Better Life S
PrepaidNo lock-in contract
Better Life S
Prepaid
  • Unlimited national calls & texts
  • Wholesale Telstra 4G/3G network
5GB
$20
per month ongoing
View details
5GB
data ongoing
$20
per month ongoing
Better Life M
PrepaidNo lock-in contract
Better Life M
Prepaid
  • Unlimited national calls & texts
  • Wholesale Telstra 4G/3G network
22GB
$27
per month ongoing
View details
22GB
data ongoing
$27
per month ongoing
Better Life L
PrepaidNo lock-in contract
Better Life L
Prepaid
  • Unlimited national calls & texts
  • Wholesale Telstra 4G/3G network
30GB
$32
per month ongoing
View details
30GB
data ongoing
$32
per month ongoing
loading
Better Life Mobile is not currently available via Finder. You can head to the Better Life Mobile website or compare alternative plans available below.

Compare other mobile plans

Better Life Mobile review: Our verdict

Better Life Mobile has a solid set of plans that offer fairly good value for their price.

Most of its mid-range plans between $30-40 offer data for under $1 per GB, which is what you should be aiming for in a mobile plan.

Better Life also stands apart from other mobile providers in terms of social engagement, with initiatives such as providing prepaid phones to people in need.

Better Life could be right for you if:

  • You have other friends with Better Life too. Some plans let you gift your unused data to other Better Life users to help them get through the month. You can also refer friends and get 1 month free on your own plan.
  • You value local customer support. Better Life's support team is based in Victoria.
  • If you are looking for a social impact mobile provider. Better Life is certified by the Financial Inclusion Action Plan. It is helping to break down the barriers to digital and financial inclusion through the provision of fair, affordable and accessible mobile phone services.

But Better Life does lack in some areas, including:

  • Having limited video MMS. Cheaper plans restrict the number of video MMS you can send each month. This shouldn't be an issue unless you frequently send these types of messages.
  • No online activation. Most providers allow you to activate your plan online, but you'll need to ring up the Better Life Mobile team to activate your SIM once it arrives.
  • No international roaming. If you're travelling overseas, you'll need to pick up a local or travel SIM to get service.

Read a more detailed review on


money icon

Value for money

Better Life's entry level Small plan provides fairly average value at $20 for 5GB. This is equivalent to $5 per 1GB, comparable to other entry-level plans that cost between $4 and $10 per 1GB.

The rest of its plans are also reasonably competitive, averaging $1.80 per 1GB compared to a benchmark of $1 per 1GB.

Better Life only really falls short with its singular 12-month plan. You pay $119 for only 500MB data per month and unlimited standard calls and texts, which is terrible value if you're basing the plan purely on data inclusions.
  • Good to know: This plan is only suitable for those not looking to use any data over a full year. If you go over your data limit, you'll need to pay $10 for every extra 1GB you use.

You can easily find more long expiry plans that come with more inclusions for a cheaper yearly price.

coverage icon

Coverage

Better Life uses parts of the Telstra 3G and 4G network to provide coverage.

  • This network covers 98.8% of the population, which is more than both Optus (98.5%) and Vodafone (96%).
  • It's not using Telstra's full 4G network, which means you'll have slightly less coverage than a plan direct from Telstra (99.5%).
  • You shouldn't have any problems in metro areas, but you might lose coverage in some rural and regional areas.

customer service icon

Customer service

Better Life has several ways to get in touch if you have an issue or a question. Help is available from 9am to 5:00pm AEST, Monday to Friday. You can:

  • Ring up the customer support line.
  • Send an enquiry via the contact form on the website if you don't mind a slower response.
  • Good to know: Better Life has local customer support based in Victoria.

bonus icon

Bonus features

Better Life's mobile plans have a few extra features for customers.

🛒 Bonus packs

If the base inclusions aren't enough for you, there are 2 bonus packs with extra inclusions that you can purchase:

  • $10 for 120 minutes of international calls (to 50 countries) plus 120 international SMS. Expires at plan refresh.
  • for 12GB of data. Expires after 180 days.

Keep in mind that the bonus data gets consumed before your included plan data.

🔄 Data banking

You can store up to 500GB of unused data between months, depending on your plan.

Watch out though, as you'll lose all your banked data if you downgrade your plan to something cheaper.

🎁 Data gifting

You can gift data from your plan (but not banked data) to other Better Life Mobile users.

While all monthly plans can receive data, only Better Life's 30GB and higher plans can gift it.

💰 Referral bonus

If a friend signs up to Better Life with your referral, you'll get 1 month free on your mobile plan.

Which rivals are giving Better Life Mobile a run for its money?

For more community involvement:
Picture not described
Goodtel donates 50% of its profits from your mobile plan towards its community partners and has 7-day customer support.

For carbon-neutral plans:

belong logo

If you're interested in supporting the environment, Belong has 100% carbon-neutral mobile plans at reasonable prices.

For wider coverage:
boost mobiile logoBoost Mobile uses the full Telstra 4G mobile network covering 99.5% of the population rather than the reduced wholesale network used by other smaller providers.

Ready to sign up to Better Life Mobile?

Once you've decided which Better Life plan you're after, you can easily sign up online, in just a few minutes. SIM delivery is free via standard postage, but can take up to 10 business days to arrive at your door.

phone icon

What if I want to keep my current phone number?
You can choose to keep your current number when you activate your SIM. However, you'll have to call Better Life to activate. It advises that the transfer process should take less than an hour in most cases.

If your current mobile number isn't registered under your name, it might take a few more steps. Read our guide on how to change ownership of your mobile number here.


Joselle Delos Reyes's headshot
To make sure you get accurate and helpful information, this guide has been edited by Joselle Delos Reyes as part of our fact-checking process.
Sam Baran's headshot
Written by

Writer

Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio

Cameron Micallef's headshot
Co-written by

Writer

Cameron Micallef was a utilities writer for Finder. He previously worked on titles including Smart Property Investment, nestegg and Investor Daily, reporting across superannuation, property and investments. Cameron has a Bachelor of Communication and Media Studies/ Commerce from the University of Wollongong. Outside of work Cameron is passionate about all things sports and travel. See full bio

Cameron's expertise
Cameron has written 164 Finder guides across topics including:
  • Energy
  • Mobile
  • Internet
  • Streaming

More guides on Finder

Ask a question

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms Of Service and Finder Group Privacy & Cookies Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Go to site