Pros
- Data banking and gifting available
- Australia-based customer support
- Community-led approach
Cons
- Limited video MMS on cheaper plans
- Can't activate your SIM online
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Better Life Mobile has a solid set of plans that offer fairly good value for their price.
Most of its mid-range plans between $30-40 offer data for under $1 per GB, which is what you should be aiming for in a mobile plan.
Better Life also stands apart from other mobile providers in terms of social engagement, with initiatives such as providing prepaid phones to people in need.
Better Life could be right for you if:
But Better Life does lack in some areas, including:
You can easily find more long expiry plans that come with more inclusions for a cheaper yearly price.
Better Life uses parts of the Telstra 3G and 4G network to provide coverage.
Better Life has several ways to get in touch if you have an issue or a question. Help is available from 9am to 5:30pm AEST, Monday to Friday. You can:
Better Life's mobile plans have a few extra features for customers.
If the base inclusions aren't enough for you, there are 2 bonus packs with extra inclusions that you can purchase:
Keep in mind that the bonus data gets consumed before your included plan data.
You can store up to 500GB of unused data between months, depending on your plan.
Watch out though, as you'll lose all your banked data if you downgrade your plan to something cheaper.
You can gift data from your plan (but not banked data) to other Better Life Mobile users.
While all monthly plans can receive data, only Better Life's 30GB and higher plans can gift it.
If a friend signs up to Better Life with your referral, you'll get 1 month free on your mobile plan.
Goodtel donates 50% of its profits from your mobile plan towards its community partners and has 7-day customer support.
If you're interested in supporting the environment, Belong has 100% carbon-neutral mobile plans at reasonable prices.
Boost Mobile uses the full Telstra 4G mobile network covering 99.5% of the population rather than the reduced wholesale network used by other smaller providers.
Unfortunately, Better Life Mobile is not available via Finder. You'll need to head to betterlifemobile.com.au to purchase your desired mobile plan.
Otherwise, you can keep comparing mobile plans on Finder to find one that suits you.
What if I want to keep my current phone number?
You can choose to keep your current number when you activate your SIM. However, you'll have to call Better Life to activate. It advises that the transfer process should take less than an hour in most cases.
If your current mobile number isn't registered under your name, it might take a few more steps. Read our guide on how to change ownership of your mobile number here.
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