Inspired Broadband Review March 2021 | Finder
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Inspired Broadband

Inspired Broadband offers affordable ADSL2+ and NBN bundles with unlimited data.

Sam Baran
Sam Baran

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Inspired Broadband

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Based in Melbourne, Inspired Broadband sells uncomplicated NBN plans to its customers. You can pick from one of its several no-lock-in NBN plans for your home broadband.

Top features:
  • Month to month NBN plans
  • Home phone services available
Inspired internet is not currently available via Finder. You can visit their website at www.inspiredbroadband.com.au for more information or compare alternative options available below.

Compare internet plans below

Compare Inspired Broadband NBN plans below

Inspired Broadband's NBN plans cover all but the lowest speed tier and run from month to month with no lock-in contracts.

Inspired Broadband review: What we think?

Let's take a look at what key features Inspired's plans provide:

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Price

$69 and up monthly

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Technology type available

NBN

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NBN speeds available

Basic II, Standard, Fast

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Optional extras

Home phone

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Support

By phone (1300 number), hours unlisted

Inspired Broadband is a Melbourne-based service provider that sells simple NBN connections.

However, one major caveat is that its terms and conditions claim that you waive your rights under the ACMA Customer Service Guarantee (CSA) if you sign up with it. This means it is under no obligation to deliver its minimum promised service and you can't seek financial compensation if it doesn't.

As far as plans go, Inspired doesn't have much to offer apart from a very cheap Fast connection at $20 below the Finder average. The typical evening speeds aren't great, coming in under the average speeds for their tier (e.g., NBN50 typical speed of 40.90Mbps versus ACCC average of 42.9Mbps).

In a way, though, it's not that important, since without a CSA it could deliver you a terrible connection and you wouldn't be able to complain. Consider another provider if you want a reliable or cheap Internet connection.

Inspired Broadband extra features:

  • Home phone. You can get a home phone line for $7.95 extra per month with flat rate phone calls to Australian landlines and mobiles, or one with unlimited Australian local, national and mobile calls for $14.95 per month.


Is Inspired Broadband right for you?

Pros

  • Low prices. The Fast plan is $20 below the Finder average for its speed tier.

Cons

  • Payment fees. If you don't pay by direct debit, you'll be charged an additional $5 per month.
  • Waive rights. You have to waive your rights under the ACMA Customer Service Guarantee to sign up with Inspired. You cannot seek compensation when your minimum service requirements aren't met.

Summary: Inspired Broadband's plans are fine for their price, but waiving your rights as a consumer by signing up with them means you might not get what you're paying for.

Compare Inspired Broadband ADSL plans here

If you haven't quite got the NBN hooked up in your neighbourhood, you can get an ADSL plan from Inspired to keep you going until you can upgrade.

Inspired Broadband frequently asked questions

Do I need a new modem to sign up to Inspired Broadband?

Customers who haven't been on the NBN before will probably require a new modem to get their connection working properly. You can either purchase your own independently or buy one from Inspired Broadband at plan purchase for $99.

Can I cancel my Inspired Broadband NBN plan?

Yes. But even though Inspired does not have contract plans, you have to pay a full month's plan fees in order to cancel your subscription.

Do Inspired Broadband's Internet plans include calls?

No, not by default. However, you can purchase a home phone line with flat rate phone calls in Australia for an extra $7.95 per month, or unlimited local, national and Australian mobile calls for $14.95 per month.

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