Future Broadband review

Our verdict: While there are plenty of Future Broadband plans to choose from, you could find a cheaper option elsewhere.

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Pros

  • Bank up to 15,000GB of data on its data-capped plans
  • Local customer support

Cons

  • 14-day notice period needed if you're switching providers or leaving
  • All plans come with a $35 set-up fee

Compare Future Broadband plans

8 of 8 results
Finder Score Internet speed Monthly price Special offer Description Rewards
Future Broadband logo
Finder score
Future Broadband Performance NBN 50
NBN
Month-to-month
No special offer
Finder score
Nbn50
50/18
Mbps
$90
per month
No special offer
More info
Compare product selection
Future Broadband logo
Finder score
Future Broadband Performance NBN 100/20
NBN
Month-to-month
No special offer
Finder score
Nbn100
95/18
Mbps
$100
per month
No special offer
More info
Compare product selection
Future Broadband logo
Finder score
Future Broadband Performance NBN 100/40
NBN
Month-to-month
No special offer
Finder score
Nbn100
100/36
Mbps
$110
per month
No special offer
More info
Compare product selection
Future Broadband logo
Finder score
Not scored yet
Future Broadband Performance NBN 250 Fast Upload
NBN
Month-to-month
No special offer
Finder score
Not scored yet
Nbn250
250/90
Mbps
$110
per month
No special offer
More info
Compare product selection
Future Broadband logo
Finder score
Future Broadband Performance NBN 750/100
NBN
Month-to-month
No special offer
Finder score
Nbn750
750/90
Mbps
$130
per month
No special offer
More info
Compare product selection
Future Broadband logo
Finder score
Future Broadband Performance Ultrafast
NBN
Month-to-month
No special offer
Finder score
Nbn1000
875/90
Mbps
$140
per month
No special offer
More info
Compare product selection
Future Broadband logo
Finder score
Not scored yet
Future Broadband Performance NBN 500 Fast Upload
NBN
Month-to-month
No special offer
Finder score
Not scored yet
Nbn500
500/185
Mbps
$175
per month
No special offer
More info
Compare product selection
Future Broadband logo
Finder score
Not scored yet
Future Broadband Performance Ultrafast Fast Upload
NBN
Month-to-month
No special offer
Finder score
Not scored yet
Nbn1000
875/335
Mbps
$195
per month
No special offer
More info
Compare product selection
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Showing 8 of 8 results

How the Finder Score helps you find a better broadband plans

We designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from over 40 providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.

1 of 1 result
Features Data allowance Typical download speed Price Rewards Description
Future Broadband logo
Future Broadband Fixed Wireless Plus
NBN
Month-to-month
  • Month-to-month
  • BYO modem or purchase from $90
Unlimited Data
Unlimited Data
95Mbps
nbn®100
95Mbps
nbn®100
$90
per month
$35 setup fees, $125 min. total cost
$90 per month
$35 setup fees, $125 min. total cost
More info
Compare product selection
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Showing 1 of 1 result

Future Broadband review: Our verdict

While Future Broadband offers you plenty of choice between NBN plans, its standard plans with unlimited data aren't very good value.

It also charges you $35 on all plans as a set-up fee, whereas most NBN providers no longer charge set-up fees on their plans.

Give Future Broadband a try if:

  • You'd like a broadband provider with an Australia-based customer support team.
  • You're interested in Superfast or Ultrafast NBN plans. Future Broadband's typical evening speeds for these plans are impressive (235Mbps and 600Mbps respectively).

But you should also consider:

  • Its prices aren't the cheapest and you can probably find similar speeds for lower prices elsewhere.

Read a more detailed review on


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Value for money

Besides Future Broadband's NBN 12 and NBN 25 plans, the rest of its plans are prices above the average price on Finder for their respective speed tiers.

Its data-capped plans 1,000GB, 2,000GB or 2,500GB are priced more competitively than its unlimited data plans if you're happy with these limits.

A modem from Future Broadband starts from $165, which is slightly higher than the Finder average of $118.

Things to watch out for:

  • You will be charged a set-up fee of $35 in your first month. This is rare as most NBN providers these days don't charge a set-up fee anymore.
  • There are no termination costs but you are required to give Future 14-days' notice before cancellation.

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Performance

Future Broadband is not part of the ACCC broadband performance report, so the reliability of its speeds cannot be officially verified.

  • Why does this matter? The ACCC report allows customers to see which NBN providers are delivering the speeds they've advertised as a measure of reliability.

Based on its advertised typical evening speeds for NBN plans, you probably won't hit the maximum speed on most speed tiers. However, its NBN 250 and NBN 1000 plans have decent typical speeds compared to other providers in the market.

  • Good to know: Maximum speed is the fastest speed you can get on a speed tier. For example, NBN 100 plans come with a maximum speed of 100Mbps.

CS Icon

Customer service

You can get in touch with Future Broadband in the following ways.

  • Ring it up between 10:30am and 8pm AEDT Monday to Friday.
  • Chat with an agent between 11am and 2pm AEDT on weekdays and 11am–2pm AEDT on weekends.
  • Log in to the customer portal and report any service faults.
  • Good to know: Future Broadband's customer support team are based in Perth, Australia.

bonus icon

Bonus features

Future Broadband doesn't offer too many extras, but it does have:

🔄 Data rollover

Any unused data can be rolled over onto the future months into a data bank where a maximum of 15,000GB of data can be stored.

☎️ Home phone call packs

Future Broadband plans come with PAYG home phone calls by default. If you make regular calls, you can also choose to pay an additional $10 a month for unlimited standard national and mobile calls.

Which rivals are giving Future Broadband a run for its money?

For no set-up fees:

Kogan Internet

Kogan Internet has some great value NBN plans. You will not need to pay any set-up fees and you can earn Qantas Frequent Flyer points.

For cheaper plans:

Tangerine logo

Tangerine is a strong contender against Future as it has some of the cheapest NBN plans on Finder, along with 6-month sign-up discounts.

For reliable speeds:

exetel logo

Most of Exetel's plan prices are better than Future's, along with the significant difference of Exetel topping ACCC's broadband performance report multiple times.

Ready to sign up to Future Broadband?

Unfortunately, Future Broadband isn't available to sign up to via Finder. You'll need to visit futurebroadband.com.au if you're interested in any of its plans.

Otherwise, you can compare more internet providers to find one that suits your needs.

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What if I'm moving house?
You can select a date during the sign-up process for when you'd like your new Future plan to be activated. Keep in mind that it could take up to 7 business days to get connected.

Make sure to give your current provider a heads-up in case there's a notice period to account for. You don't want to be stuck paying for 2 internet services.

If you're still feeling unsure about the process, check out our guide on how to switch broadband providers.

Sources


Joselle Delos Reyes's headshot
To make sure you get accurate and helpful information, this guide has been edited by Joselle Delos Reyes as part of our fact-checking process.
Saakshi Gupta's headshot
Written by

Writer

Saakshi Gupta is a writer for Finder. She has written for startups and other organisations. Her work has been published on Time Out Melbourne. Saakshi has a Master’s Degree in Media Communication from the University of Melbourne. See full bio

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