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Future Broadband review

Our verdict: While there are plenty of Future Broadband plans to choose from, you could find a cheaper option elsewhere.

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Pros

  • Bank up to 15,000GB of data on its data-capped plans
  • Local customer support

Cons

  • 14-day notice period needed if you're switching providers or leaving
  • All plans come with a $35 set-up fee

Compare Future Broadband plans

Name Product Data allowance Typical download speed Price Hid Compare Box!
Future Broadband Performance NBN50
NBN
Month-to-month
  • Month-to-month
  • BYO modem or purchase from $90
Unlimited Data
Data
Unlimited Data
50Mbps
nbn™50
Speed
50Mbps
nbn™50
$85
per month
Min total cost is $120 for first month
Price
$85 per month
Min total cost is $120 for first month
Future Broadband Performance NBN100
NBN
Month-to-month
  • Month-to-month
  • BYO modem or purchase from $90
Unlimited Data
Data
Unlimited Data
80Mbps
nbn™100
Speed
80Mbps
nbn™100
$90
per month
Min total cost is $125 for first month
Price
$90 per month
Min total cost is $125 for first month
Future Broadband Performance NBN100 Fast Download
NBN
Month-to-month
  • Month-to-month
  • BYO modem or purchase from $90
Unlimited Data
Data
Unlimited Data
100Mbps
nbn™100
Speed
100Mbps
nbn™100
$100
per month
Min total cost is $135 for first month
Price
$100 per month
Min total cost is $135 for first month
loading
Name Product Data allowance Typical download speed Price Hid Compare Box!
Future Broadband Fixed Wireless Value
NBN
Month-to-month
  • Month-to-month
  • BYO modem or purchase from $90
Unlimited Data
Data
Unlimited Data
18Mbps
nbn™25
Speed
18Mbps
nbn™25
$65
per month
Min total cost is $100 for first month
Price
$65 per month
Min total cost is $100 for first month
Future Broadband Fixed Wireless Plus
NBN
Month-to-month
  • Month-to-month
  • BYO modem or purchase from $90
Unlimited Data
Data
Unlimited Data
45Mbps
nbn™75
Speed
45Mbps
nbn™75
$75
per month
Min total cost is $110 for first month
Price
$75 per month
Min total cost is $110 for first month
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Future Broadband review: Our verdict

While Future Broadband offers you plenty of choice between NBN plans, its standard plans with unlimited data aren't very good value.

It also charges you $35 on all plans as a set-up fee, whereas most NBN providers no longer charge set-up fees on their plans.

Give Future Broadband a try if:

  • You'd like a broadband provider with an Australia-based customer support team.
  • You're interested in Superfast or Ultrafast NBN plans. Future Broadband's typical evening speeds for these plans are impressive (235Mbps and 600Mbps respectively).

But you should also consider:

  • Its prices aren't the cheapest and you can probably find similar speeds for lower prices elsewhere.

Read a more detailed review on


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Value for money

Besides Future Broadband's NBN 12 and NBN 25 plans, the rest of its plans are prices above the average price on Finder for their respective speed tiers.

Its data-capped plans 1,000GB, 2,000GB or 2,500GB are priced more competitively than its unlimited data plans if you're happy with these limits.

A modem from Future Broadband starts from $165, which is slightly higher than the Finder average of $118.

Things to watch out for:

  • You will be charged a set-up fee of $35 in your first month. This is rare as most NBN providers these days don't charge a set-up fee anymore.
  • There are no termination costs but you are required to give Future 14-days' notice before cancellation.

speedometer icon

Performance

Future Broadband is not part of the ACCC broadband performance report, so the reliability of its speeds cannot be officially verified.

  • Why does this matter? The ACCC report allows customers to see which NBN providers are delivering the speeds they've advertised as a measure of reliability.

Based on its advertised typical evening speeds for NBN plans, you probably won't hit the maximum speed on most speed tiers. However, its NBN 250 and NBN 1000 plans have decent typical speeds compared to other providers in the market.

  • Good to know: Maximum speed is the fastest speed you can get on a speed tier. For example, NBN 100 plans come with a maximum speed of 100Mbps.

CS Icon

Customer service

You can get in touch with Future Broadband in the following ways.

  • Ring it up between 10:30am and 8pm AEDT Monday to Friday.
  • Chat with an agent between 11am and 2pm AEDT on weekdays and 11am–2pm AEDT on weekends.
  • Log in to the customer portal and report any service faults.
  • Good to know: Future Broadband's customer support team are based in Perth, Australia.

bonus icon

Bonus features

Future Broadband doesn't offer too many extras, but it does have:

🔄 Data rollover

Any unused data can be rolled over onto the future months into a data bank where a maximum of 15,000GB of data can be stored.

☎️ Home phone call packs

Future Broadband plans come with PAYG home phone calls by default. If you make regular calls, you can also choose to pay an additional $10 a month for unlimited standard national and mobile calls.

Which rivals are giving Future Broadband a run for its money?

For no set-up fees:

Kogan Internet

Kogan Internet has some great value NBN plans. You will not need to pay any set-up fees and you can earn Qantas Frequent Flyer points.

For cheaper plans:

Tangerine logo

Tangerine is a strong contender against Future as it has some of the cheapest NBN plans on Finder, along with 6-month sign-up discounts.

For reliable speeds:
Exetel logo

Most of Exetel's plan prices are better than Future's, along with the significant difference of Exetel topping ACCC's broadband performance report multiple times.

Ready to sign up to Future Broadband?

Unfortunately, Future Broadband isn't available to sign up to via Finder. You'll need to visit futurebroadband.com.au if you're interested in any of its plans.

Otherwise, you can compare more internet providers to find one that suits your needs.

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What if I'm moving house?
You can select a date during the sign-up process for when you'd like your new Future plan to be activated. Keep in mind that it could take up to 7 business days to get connected.

Make sure to give your current provider a heads-up in case there's a notice period to account for. You don't want to be stuck paying for 2 internet services.

If you're still feeling unsure about the process, check out our guide on how to switch broadband providers.


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