Pros
- 14-day risk-free trial
- 50% of profits donated to charity partners
- Get customer support 7 days a week
- 100% carbon neutral
Cons
- Prices are higher than average
We currently don't have that product, but here are others to consider:
How we picked theseWe designed the Finder Score to simplify your search for the best NBN and Home Wireless plans. By analysing hundreds of options from over 40 providers, we evaluate pricing, speeds, data allowances and plan features. Each factor is weighted and combined to generate a score out of 10 — helping you quickly spot the most competitive plans on the market. Read the full breakdown.
We currently don't have that product, but here are others to consider:
How we picked theseGoodtel's main draw is its goodwill aspect where it donates 50% of profits to its charity partners. You have the option to choose which charity to support when you sign up to a plan.
This is balanced out by its fairly high prices. Apart from the NBN 25 plan, Goodtel's prices are higher than the Finder average for each speed tier by a couple of dollars.
You should consider opting for Goodtel if
But you should also think about
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Goodtel's plans are not the cheapest in the market, with only the NBN 25 plan being competitively priced.
It also lacks a lot of the introductory discounts that other NBN providers offer across their range of plans.
However, if signing up to a provider with a goodwill aspect is important to you, it might still be worth your money.
Goodtel offers a BYO modem option if you already have one from your previous provider, so you don't have to fork out an additional modem cost. Otherwise, you can grab one from Goodtel for $199, which is considerably higher than the average cost on Finder ($139).

Goodtel isn't included in the quarterly ACCC Broadband Performance Reports, so the reliability of its speeds can't be officially verified.
Based purely on its advertised typical evening speeds, you can expect maximum speeds on all its plans, except NBN 250.
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You can get in touch with Goodtel's team in the following ways:
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Goodtel NBN gives you a couple of perks alongside its internet plans:
Successfully refer a friend to Goodtel and both you and your friend will receive $20 off the next bill.
You can get a full refund on your plan fees if you're not satisfied with Goodtel's NBN connection within the first 14 days.
Unfortunately, Goodtel is currently unavailable to sign up to via Finder. You'll need to visit goodtel.com.au to find a plan on its website.
Or you can continue comparing NBN plans on Finder to find a better deal for you.
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What if I'm moving house?
You can select a date during the sign-up process for when you'd like your new Goodtel plan to be activated. Keep in mind that it could take up to 4 weeks to get connected.
Be sure to give your current provider a heads-up in case there's a notice period to account for. You don't want to be stuck paying for 2 Internet services.
If you're still feeling unsure about the process, check out our guide on how to switch broadband providers.
4G home internet is a great alternative if the NBN isn’t available or isn’t working for you and you don't need fast speeds.
There's a new kid on the block giving the NBN a run for its money.
Home wireless broadband can be a good alternative to the NBN for some households, offering fast setup, similar speeds and unlimited data.
See the 10 best and most popular picks among Finder users this month!
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