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Keep in mind that Telstra is the only major telco in Australia that is still accepting new ADSL customers.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
In suburbs where fixed wireless or Sky Muster NBN are available instead of fixed-line NBN, ADSL copper line connections were left undisturbed. If you're not in one of those areas, your provider should have already switched you over to an NBN service by this point.
You can find out which internet connection is available at your location with Finder's NBN tracker.
What are the ADSL providers in Australia?
There are very few ADSL providers remaining in Australia.
Some of the smaller telcos that still offer ASDL in a limited number of areas include the following:
If the NBN is the successor to ADSL, then home wireless is an alternative to both.
Rather than relying on cable technologies, home wireless uses the same cell tower technology as your mobile plan to enable internet access.
In areas with 5G and access to its faster speeds, home wireless could be even more enticing.
Frequently asked questions
ADSL or Asymmetric Digital Subscriber Line is a type of cable internet technology that allows you to make phone calls and use the internet over a single copper line.
It replaced "internet via dial-up telephone lines" and in turn has largely been replaced by faster NBN or wireless connections.
No, not compared to new technologies like NBN and home wireless. Even ADSL2+, which was the fastest ADSL type, is considered slow today.
Yes, an ADSL2+ connection should be able to deliver standard and high-definition Netflix streaming.
According to Netflix, a minimum of 1Mbps is recommended for standard definition, 3–5Mbps for high definition and 15Mbps minimum for 4K/Ultra HD.
Keep in mind that Netflix recommends a faster connection for improved video quality.
Depending on whether you're in what's considered a metro or regional area, ADSL2+ prices differ. In a metro area, you can expect to pay between $60–$80 per month.
Regional prices start at $80 and can go over $100.
With an introductory NBN deal, you can expect to pay around $50–60 a month, then $70 a month after.
There are no providers on Finder currently offering naked DSL plans.
Naked DSL was a type of connection that allowed you to connect to the internet without also having a phone service.
It was a cheaper type of connection, so people who didn't need a phone line didn't have to pay for one.
I recently tried to transfer to Belong for my ADSL connection. That was almost a month ago. Istill have no connection and cannot fet in touch with them. Do you have any suggestions on who i should try instead?
If you wish to contact Belong to inquire about your existing plan with them, you may head to their official website. On their “Support and contact” page, there is a button to leave a message.
If you wish however to look into other providers, this page we are on offers a variety of ADSL2+ and ADSL providers that you may choose and what plans are most suitable to you.
Kindly review and compare your options on the table displaying the available providers. Once you have chosen a particular provider, you may then click on the “Go to site” button and you will be redirected to the provider’s website where you can proceed with the application or get in touch with their representatives for further inquiries you may have.
Before applying, please ensure that you review relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you. If you are still under contract with Belong, it is still best to contact them before switching to another provider as this may incur fees for early disconnection. Hope this helps!
Dear friends.
I beg you to answer me. Now I use my home phone with Telstra, and the internet ADSL2 + with Belong (and i am happy with ADSL 2+). I have been notified that Telstra will soon shut down my line and that I have to go to NBN (NBN is very expensive for my retirees monthly payments, and the providers do not give any guarantee that the speed of the Internet will be better for NBN than this current speed that I have with ADSL2 +). I’ve heard that if Telstra switches off my phone (because I do not want to have a home phone anymore), I can still use my home line and have Internet ADSL 2+ with my current Belong provider. I ask you to reply if possible to continue with my Internet provider (Belong), when Telstra switches off my home phone and tell me how to do it. In advance I thank you for your response and help. Thank you ! Emil
Just to give you a little background about NBN, once it becomes available in your area, your existing telecommunications networks will be replaced and upgraded. The upgrade to the National Broadband Network is actually compulsory once it’s available and installed. This is the reason why Telstra has to shutdown your phone line. As for your internet connection with Belong, in time, it will still be switched to NBN. ADSL/2+ services delivered over the network will be switched off 18 months after the area goes live for NBN. Though you would receive a warning from your provider and from NBN before the disconnection. I would suggest that you contact Belong if you still want to get services from them for your new NBN connection or discuss options available to you before your line and ADSL gets disconnected.
hi. im a little confused when it comes to this sort of stuff. iam currently living in a townhouse in a complex of 14. iam wanting to get home internet connection but am so confused on what to do and who to go with. i dont have a home phone line connection and never have since i have lived here, but there is a power point input in the kitchen wich has a phone line point, wich im gathering is where you would plug in a modem or phone connection right? so does that mean i can just plug a modem into that input and it will work or do i need to call up and pay for a phone line connection?? and then what is Naked adsl and would that be what i needed to go for?? arrrgh im so confused, can someone please help me or give me any sort of info and help on what my best options to go for would be? thankyou!!
If you really don’t need a home phone, naked DSL offers a solution to this situation. Rather than charging you for phone service you’re not going to use, a naked DSL service strips out the telephone component and dedicates your copper phone line to Internet traffic. While this won’t result in any increases in Internet speed since ADSL and phone data operate at different frequencies, it will save you money by not having to pay twice for a single copper line.
You may compare your options for naked DSL. If you have already chosen a provider, you may directly call them to apply or you may visit their website.
Do the companies accept our modem if we have one? I have a Sagemcom (no idea about the model, because there are so many numbers and codes at its bottom). I’m quoting ADSL for now. Cheers!
Usually, internet providers allow you to use your own modem as it is a self-installation process. Now, if it is not working, you may call your current provider (not the provider who previously owns your modem), to see if there is incompatibility and see if they can fix it or you need to buy a new one.
I live in Mernda. Have been waiting for 12months to recieve a port at the exchange so I can get a phone line at my house.
Any idea how I can push this along or how far away NBN is from being installed in my area.
Slowing beginning to boil with frustration.
Thanks
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I recently tried to transfer to Belong for my ADSL connection. That was almost a month ago. Istill have no connection and cannot fet in touch with them. Do you have any suggestions on who i should try instead?
Hi Gai,
Thank you for reaching out to Finder.
If you wish to contact Belong to inquire about your existing plan with them, you may head to their official website. On their “Support and contact” page, there is a button to leave a message.
If you wish however to look into other providers, this page we are on offers a variety of ADSL2+ and ADSL providers that you may choose and what plans are most suitable to you.
Kindly review and compare your options on the table displaying the available providers. Once you have chosen a particular provider, you may then click on the “Go to site” button and you will be redirected to the provider’s website where you can proceed with the application or get in touch with their representatives for further inquiries you may have.
Before applying, please ensure that you review relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you. If you are still under contract with Belong, it is still best to contact them before switching to another provider as this may incur fees for early disconnection. Hope this helps!
Cheers,
Reggie
Dear friends.
I beg you to answer me. Now I use my home phone with Telstra, and the internet ADSL2 + with Belong (and i am happy with ADSL 2+). I have been notified that Telstra will soon shut down my line and that I have to go to NBN (NBN is very expensive for my retirees monthly payments, and the providers do not give any guarantee that the speed of the Internet will be better for NBN than this current speed that I have with ADSL2 +). I’ve heard that if Telstra switches off my phone (because I do not want to have a home phone anymore), I can still use my home line and have Internet ADSL 2+ with my current Belong provider. I ask you to reply if possible to continue with my Internet provider (Belong), when Telstra switches off my home phone and tell me how to do it. In advance I thank you for your response and help. Thank you ! Emil
Hi Emil,
Thank you for your inquiry.
Just to give you a little background about NBN, once it becomes available in your area, your existing telecommunications networks will be replaced and upgraded. The upgrade to the National Broadband Network is actually compulsory once it’s available and installed. This is the reason why Telstra has to shutdown your phone line. As for your internet connection with Belong, in time, it will still be switched to NBN. ADSL/2+ services delivered over the network will be switched off 18 months after the area goes live for NBN. Though you would receive a warning from your provider and from NBN before the disconnection. I would suggest that you contact Belong if you still want to get services from them for your new NBN connection or discuss options available to you before your line and ADSL gets disconnected.
Meanwhile, you may find our guide on how to switch to NBN useful.
Best regards,
Rench
hi. im a little confused when it comes to this sort of stuff. iam currently living in a townhouse in a complex of 14. iam wanting to get home internet connection but am so confused on what to do and who to go with. i dont have a home phone line connection and never have since i have lived here, but there is a power point input in the kitchen wich has a phone line point, wich im gathering is where you would plug in a modem or phone connection right? so does that mean i can just plug a modem into that input and it will work or do i need to call up and pay for a phone line connection?? and then what is Naked adsl and would that be what i needed to go for?? arrrgh im so confused, can someone please help me or give me any sort of info and help on what my best options to go for would be? thankyou!!
Hi Kellie,
Thanks for your inquiry.
If you really don’t need a home phone, naked DSL offers a solution to this situation. Rather than charging you for phone service you’re not going to use, a naked DSL service strips out the telephone component and dedicates your copper phone line to Internet traffic. While this won’t result in any increases in Internet speed since ADSL and phone data operate at different frequencies, it will save you money by not having to pay twice for a single copper line.
You may compare your options for naked DSL. If you have already chosen a provider, you may directly call them to apply or you may visit their website.
Hope this information helps
Cheers,
Arnold
Do the companies accept our modem if we have one? I have a Sagemcom (no idea about the model, because there are so many numbers and codes at its bottom). I’m quoting ADSL for now. Cheers!
Hi Carol!
Usually, internet providers allow you to use your own modem as it is a self-installation process. Now, if it is not working, you may call your current provider (not the provider who previously owns your modem), to see if there is incompatibility and see if they can fix it or you need to buy a new one.
Hope this helps.
Cheers,
Jonathan
I live in Mernda. Have been waiting for 12months to recieve a port at the exchange so I can get a phone line at my house.
Any idea how I can push this along or how far away NBN is from being installed in my area.
Slowing beginning to boil with frustration.
Thanks
Hi Malcolm,
Sounds frustrating. I would recommend entering your full address in our NBN tracker.
Cheers,
Brodie